Item 6c Supp
Item No: _6c Supp - Revised Date of Meeting: January 13, 2009 Briefing Information and Communications Technology Complex, Demanding Environment Investment Governance Decision Process (Aviation) Concept, business case, and budget approved by Technology Steering Committee Aviation Investment Committee approves larger scale projects ICT Governance Board approves business case Commission approval ICT ICT Business Investment creates Managers TSC ICTGB Commission identifies Committee Project business Approval Approval Approval Approval need Approval case 3 Major 2009 Projects Estimated Project Costs Project Q1 Q2 Q3 Q4 Internet Redesign & Enhanced SharePoint $1.0M Project Cost Management System $1.5M Records & Document Management $1.0M Automated Vehicle Identification $0.3M Interline Baggage Metrics $0.4M Flight Information Management System $5.6M Parking System Replacement $5.5M ID Access System Upgrades $2.3M Network Switch Replacement $1.5M 4 Management Risks Following wrong strategies Vendor mergers and acquisitions Increasing system interdependencies Business climate and process changes Workforce acceptance and expectations Hardware and software lifecycles Large System Life Cycle Business Commission System Platform Analysis Authorization Operational Upgrade Software Major 18 Month System Implementation Upgrades Effort Required Upgrade Required 1.0 2.0 3.0 Software Lifecycle (18 Month Release Intervals) Hardware Advances (36 Month Intervals) 6 ICT Expense Trends 7 ICT Budget by Cost Categories Telecom Other $0.4M Contracted $0.7M ICT 2009 Budget Services $1.5M $19.8M Hardware Maintenance $0.5M System Delivery Equipment Labor Refresh $1.0M $6.1M Network $0.9M Software Maintenance Salaries & $3.1M Benefits Total Infrastructure $11.7M Service Labor $3.4M 60% of Cost Desk Labor $2.2M 8 ICT 2009 Budget by Function Telephony Total 2009 $1.3M 7% Expense Budget Infrastructure $19.8M $4.8M 24% Systems $10M Service Desk 50% $3.7M 19% 9 Ongoing Challenges Maintain enterprise-wide perspective Technology change outpaces procurement and implementation lead times Staffing Requires increasingly high tech skills Recruiting and compensation challenges 10 Thank you
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