Item 6i RFP Attach

Item No.: ____6i_Attach________ 
Date of Meeting: December 15, 2009 

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RRFFPP # #   0 09900006611 


Port of Seattle 
Seattle-Tacoma International Airport 
Airport Operations & Business Development Offices 
17801 Pacific Highway South 
Seattle, WA 98158 






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Table of Contents 
I. OVERVIEW ............................................................................................................................................ 1 
II. INSTRUCTIONS ................................................................................................................................... 3 
1.   THE CONCESSION ____________________________________________________________________ 3 
2.   QUALIFICATIONS ____________________________________________________________________ 3 
3.   PORT REPRESENTATIVE ______________________________________________________________ 3 
4.   WRITTEN QUESTIONS ________________________________________________________________ 3 
5.   PRE-PROPOSAL CONFERENCE _________________________________________________________ 4 
6.   SUBMITTALS ________________________________________________________________________ 4 
7.   COMPETITIVE INTEGRITY _____________________________________________________________ 5 
8.   REJECTION OF PROPOSALS ____________________________________________________________ 5 
9.   WITHDRAWAL OF PROPOSALS ________________________________________________________ 6 
10.  PUBLIC DISCLOSURE _________________________________________________________________ 6 
11.  DISADVANTAGED BUSINESS ENTERPRISE (DBE) ________________________________________ 6 
12.  PROPOSAL GUARANTEE ______________________________________________________________ 6 
13.  EVALUATION PROCESS _______________________________________________________________ 6 
14.  EVALUATION CRITERIA ______________________________________________________________ 7 
15.  AWARD _____________________________________________________________________________ 8 
16.  COST OF PREPARATION OF DOCUMENTS _______________________________________________ 8 
17.  STANDARD LEASE AND CONCESSION AGREEMENT AND STANDARD OPERATING
INSTRUCTIONS _______________________________________________________________________ 8 
18.  ADDITIONAL INFORMATION __________________________________________________________ 9 
19.  EXHIBITS ____________________________________________________________________________ 9 
20.  SCHEDULE ___________________________________________________________________________ 9 
III. PROPOSAL REQUIREMENTS ...................................................................................................... 10 
IV. PROPOSER'S CERTIFICATION ................................................................................................... 13 
V. PROPOSER GUARANTEE ............................................................................................................... 14 
EXHIBIT 1: Directions to Pre-Proposal Conference Room..  14 
EXHIBIT 2: Lease and Concession Agreement.. 15 
EXHIBIT 3: On-Demand Taxi Operating Instructions........  28 
EXHIBIT A: Map of Operating Area..  37 
EXHIBIT B: Service Areas... 38 
EXHIBIT C: Permit Receipt.. 39 
EXHIBIT D: Authorized Driver(s) List... 40 
EXHIBIT E: Vehicle Condition Checklist. 41 
EXHIBIT F: Vehicle/Driver Repairs Timetable...  42 
EXHIBIT G: Violations and Fines.. 43 





ii

REQUEST FOR PROPOSALS 
FOR THE MANAGEMENT AND OPERATION OF 
ON-DEMAND TAXI CAB SERVICE 
AT SEATTLE-TACOMA INTERNATIONAL AIRPORT 
RFP # 090061 

I. OVERVIEW 
INTRODUCTION 
Proposals are hereby requested by the Port of Seattle (the "Port") from all qualified and responsible
proposers ("Proposer") desiring to manage and operate On-Demand Taxi Cab Services at Seattle-
Tacoma International Airport (the "Airport"). The Port, in developing a cohesive concession
program, is issuing this Request for Proposals ("RFP") to all taxi associations interested in
demonstrating that they possess the industry expertise and financial strength to operate an On-
Demand Taxi Service at the Airport. As more fully set forth below, the Port will enter into a Lease
and Concession Agreement (Agreement) for a term of five (5) years with one or more successful
Proposers for the On-Demand Taxi Service. 
Port will grant to the successful Proposer(s) the non-exclusive right to furnish ground transportation
from Sea-Tac Airport and the exclusive right to provide On-Demand Taxi Service only; provided the
successful Proposer(s) shall use only the loading areas/zones and other areas as designated by the
Port. The successful Proposer(s) shall provide management, vehicles and personnel for the On-
Demand Taxi Service only. 
BACKGROUND 
The Port owns and operates the Airport and its passenger terminals consisting of the Main Terminal,
Concourses A, B, C, D, and the North and South Satellites. Currently, the Airport has 81 gates and is
served by some 39 air-carriers, including cargo operations, operating domestic and international
flights. In 2008, approximately 32.2 million passengers passed through the Airport. As part of the
overall Airport experience, the Port continues to enter into agreements with service providers to
enhance the quality of services provided at the Airport to passengers. 
In an attempt to meet the demand of airport customers requesting On-Demand Taxi Service, the Port
has maintained an exclusive agreement for existing service for approximately 20 years. The Port
would like to continue offering On-Demand Taxi Service through a service provider(s) for a term of
five years. 
Listed below is a chart showing the total number of On-Demand Taxi trips performed each year
during the years 2004 through 2008 and projections for 2009. 
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2004      2005      2006      2007     2008    2009 
TOTAL TRIPS  578,259   639,751   648,275   732,694   740,867  676,010 (est.) 

Also, included below is a forecast of passengers traveling through Sea-Tac Airport for the period 2009
through 2015, produced by Port of Seattle staff. 
Note: the figures are projections, and the Port of Seattle does not guarantee, or otherwise ensure, their
accuracy. 
Passenger Forecast (2009-2015) 
2008  2009  2010  2011  2012  2013  2014  2015 
Annual Passengers (millions)  32.2  30.7  30.7  31.1  31.8  32.7  33.6  34.5 
Percentage Change         -4.5%   0.0%   1.0%   2.5%   2.7%   2.7%   2.7%
GOALS 
The Port's objective is to enter into an agreement with not more than three experienced, financially
sound companies with superior customer service standards to manage and operate On-Demand Taxi
services at the Airport that will help the Port meet the following goals: 
Provide convenient, efficient and safe transportation alternatives for the traveling public 
Generate additional non-airline revenue for the Port of Seattle 
Provide opportunities for Disadvantaged Business Enterprise participation 
Maintain superior environmental standards of the taxi fleet 
Minimize deadhead trips 
Further the standardization of taxi rules and regulations in the region 








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II. INSTRUCTIONS 
1.  THE CONCESSION 
The concession to be awarded pursuant to this RFP is an exclusive right to provide On Demand
Taxi Cab Services. The term "On-Demand" indicates that trips for taxi services are made just
prior to the time passenger engages driver/vehicle in designated loading area. Proposer will
have the authorization to operate in Port designated loading and staging areas. The Concession
will include the right to operate two hundred ten (210) taxi cabs in the provision of On Demand
Taxi Cab Services.
As set forth in more detail below, the Port is prepared to split the concession rights to be
granted under this RFP between up to three (3) proposers, each of whom would be awarded the
right to operate no less than seventy (70) of the taxi cabs authorized under this Agreement. As
a result, each Proposer need not have the ability to supply all two hundred ten (210) taxi cabs
to be operated under the concession. Instead, a Proposer must have the ability to supply at
least seventy (70) taxi cabs. 
In the event that the concession is awarded to more than one Proposer, the successful Proposers
must agree to work cooperatively and collaboratively to manage the concession. Regardless of
the number of successful Proposers, the Port seeks to have a single point of contact for all
issues related to the operation of the concession. 
2.  QUALIFICATIONS 
The minimum qualifications for any Proposer responding to this RFP shall be as follows: 
2.1   Must have the ability to provide at least seventy (70) and up to two hundred ten (210)
taxi cabs dedicated to the operation of the concession. 
2.2   Must demonstrate that at least fifty percent (50%) of the Proposer's proposed fleet
(with a minimum fleet size of seventy) will meet, or exceed, the Port's "Green"
requirement, as stated in Section 8.B.ii (below), as of the commencement date of the
Concession (i.e. September 1, 2010). In addition, Proposer must demonstrate that one-
hundred percent (100%) of Proposer's proposed fleet will meet, or exceed, the Port's
"Green" requirement by September 1, 2011. 
2.3   Must demonstrate that Proposer is, or will as of the commencement of the Concession,
be registered as a taxi association with all appropriate regulatory bodies. 
2.4    Must have the financial resources to sustain concession operations for the entire term of
the Agreement. 
2.5   Must be licensed to do business in the State of Washington. 
3.  PORT COMMUNICATIONS 
All contacts and communications regarding this RFP must be directed via the Port's
electronic bid (E-Bid) system. Respondents must register to the program which can be
found at www.ebidexchange.com/portofseattle.
4.  QUESTIONS 
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Interested associations are encouraged to present written questions to the Port's e-Bid website
by 2:00 p.m., October 16, 2009, in order to allow adequate time for preparation of a response. 
Questions should be asked under the RFP's Questions tab on our website:
www.ebidexchange.com/portofseattle.  Any questions received after this deadline may not be
addressed. 
5.  PRE-PROPOSAL CONFERENCE 
All Proposers may attend the pre-proposal conference, which will be conducted at the Port of
Seattle, Airport Office Building located at Seattle-Tacoma International Airport, Seoul
Conference Room (also depicted in Exhibit 1). The pre-proposal conference will begin at 9 am
on October 8, 2009. Port staff will conduct the conference, discuss the RFP process, and
provide a general overview of the Port's Ground Transportation programs. If changes are
required as a result of this conference, written proposal addenda will be issued (same as in
paragraph 4. Written Questions).
6.  SUBMITTALS 
6.1     Proposer must submit a proposal addressing each of the matters outlined in Section III,
"Proposal Requirements", a signed "Proposer's Certification" set forth in Section IV,
and include a guarantee as outlined in Section V, "Proposer Guarantee." Proposer shall
organize its proposal using index tabs corresponding with the sections as outlined in
this RFP, including the following: 
6.1.1    Proposer Certification (See Section IV) 
6.1.2    Proposer Guarantee (See Section V) 
6.1.3    Proposal Requirements (See Section III) 
6.1.3.1   Executive Summary 
6.1.3.2 Proposer's DBE Information 
6.1.3.3 Proposer's References 
6.1.3.4   Business, Customer Service, and Operational Plan 
6.1.3.5   Fleet Requirement 
6.1.3.6   Revenue to the Port 
6.1.3.7   Deadhead Reduction Proposal 
6.1.3.8   Financial Stability 
6.1.3.9   Experience, Qualifications, and References 
6.2    Proposer must, as part of its proposal, make clear exactly how many taxi cabs it is
prepared to supply for the operation of the concession. This number must be at least 
seventy (70) and not more than two hundred ten (210). As discussed in more detail
below, the Port intends to award the concession to not more than three (3) Proposers
that, collectively, will supply all two hundred and ten required taxi cabs. 
6.3    Proposer shall submit one (1) original, hardcopy proposal and one (1) electronic copy
(PDF or TIFF) of the proposal, prepared with complete answers, signed by an
authorized official, enclosed in a sealed envelope properly addressed, and must be
either (a) delivered by hand, (b) mailed by certified or registered mail (and
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acknowledged by a receipt), or (c) by overnight courier, AND submitted electronically
through the Port's e-Bid website. The hard copy and electronic copy must be received
by the Port no later than 2:00 PM, Pacific Time, November 6, 2009, at the following
address: 
Drop-off (delivery)                      Mail 
Port of Seattle                           Port of Seattle 
RFP 090061                      RFP 090061 
Pier 69 Bid Counter/2nd Floor               P.O. Box 1209 
2711 Alaskan Way                   Seattle, WA 98111 
Seattle, WA 98121 
6.4    Page Limit  All responses are limited to a maximum of fifteen (15) pages double
sided. A page is defined as a single piece of paper. The "tab" pages are not included in
this limit, nor are any addenda sections. Addenda sections may not, however, exceed
five (5) pages. 
6.5    Waste Reduction  The Port is strongly committed to waste reduction, recycling, and
the use of recycled materials. All responses must be printed on both sides of 8  x 11
inch sized paper having post-consumer recycled content. Responses should not contain
any plastic or metal, except for easily removable staples, binder clamps or similar
fasteners. 
6.6    Oral, telegraphic, facsimile or telephone proposals will not be considered. 
7.  COMPETITIVE INTEGRITY 
The Port seeks to maintain a neutral competitive environment for all potential Proposers to
protect the integrity of the RFP process. The Port Representative is the only authorized
representative of the Port with whom a potential Proposer, or anyone on its behalf, shall have
contact with concerning this solicitation from the release date of this RFP until the Port
completes its review process and publishes its recommendation for award. Any
communication concerning the content of this solicitation by a potential or actual Proposer, or
anyone on its behalf, with any Port official or employee other than the Port Representative will
result in the rejection of that Proposer's proposal unless, in the reasonable judgment of the
Port's General Counsel, the communication could not reasonably be believed to have given the
Proposer a competitive advantage or have impaired the neutral competitive environment of this
solicitation. The pre-proposal conference is the only contact contemplated by this solicitation
between the Port and potential Proposers. 
8.  REJECTION OF PROPOSALS 
The Port reserves the right to accept or reject any or all proposals in their entirety or in part,
and to waive informalities and minor irregularities. During the evaluation process, if the Port
determines that a particular requirement may be modified or waived, then the requirement(s)
will be modified or waived for all Proposers and all proposals will be re-evaluated in light of
the change. In the event that, in the Port's sole determination, there is not an acceptable
response, the Port reserves the right to enter into direct contract negotiations with any party it
chooses on such terms and conditions as shall then be acceptable to the Port, notwithstanding
any provisions of this RFP. 
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9.  WITHDRAWAL OF PROPOSALS 
Submitted proposals may be withdrawn prior to the deadline for submission of proposals.
After opening of the proposals by the Port and prior to the time the selected candidate is
notified, Proposer may withdraw its proposal except on the forfeiture of its Proposal Guarantee
to the Port as liquidated damages. 
10. PUBLIC DISCLOSURE 
As a public agency, the Port is subject to the Washington State Public Records Act, Chapter
42.56, Revised Code of Washington (RCW). As such, the Port may be required to disclose
information provided in Proposer's proposal. The Port will promptly notify Proposer of any
requests for public disclosure of Proposer's documents. Proposer shall be responsible for and
bear the costs of taking legal action in an attempt to prevent disclosure of such documents. In
no event shall the Port be liable to Proposer for disclosure of Proposer's documents the Port
deems disclosable under Chapter 42.56 RCW. 
11. DISADVANTAGED BUSINESS ENTERPRISE (DBE) 
The Port encourages participation of Disadvantaged Business Enterprises (DBE) as defined by
the State of Washington Office of Minority and Business Enterprise. DBE participant(s) must
be actively engaged in the concession operation. Certification through the State of Washington
Office of Minority and Business Enterprises must be in place on the date of RFP submittal.
12. PROPOSAL GUARANTEE 
The proposal must be accompanied by a CASHIER'S CHECK, MONEY ORDER OR
SURETY BID BOND payable to the Port of Seattle in an amount of Three Thousand and
No/100 Dollars ($3,000.00). This security shall serve as guarantee that the Proposer, if
awarded the contract under this RFP, will execute the Agreement and provide to the Port a
lease security and required evidence of insurance. This security will be returned to the
unsuccessful Proposer at the time of contract award and to the successful Proposer(s) upon
receipt of a signed Agreement. See Section V, "Proposer Guarantee." 
13. EVALUATION PROCESS 
13.1   The Port will initially evaluate each proposal for responsiveness. A determination of
responsiveness will be based upon whether Proposers meet the qualifications in
Section 2 and have completed and submitted all documents required in Section 6.1.
Non-responsive proposals will not be further evaluated. 
13.2   Following the initial evaluation, the responsive proposals will be further evaluated
based on the evaluation criteria listed in this RFP. 
13.3   The Port reserves the right to interview the Proposers, to ask for clarifications or
additional information and/or to investigate or conduct on-site visits of their place(s) of
business if the Port determines this to be in its best interest. 
13.4   The Port, in its discretion, may refuse to evaluate a proposal for any number of reasons
including, but not limited to: 
13.4.1    Evidence of collusion: One or all responses will be rejected if there is
reason for believing that collusion exists among Proposers, and no
participant in such collusion will be considered in future proposals for
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concessions at the Airport. Unless Proposer partners or joint ventures with
another company or taxi association (specifically including one that is a
Proposer), more than one response submitted by a Proposer under the same
or different names will not be considered. A Proposer may, however,
partner or joint venture with one or more other companies or taxi
associations (specifically including ones that are also individually
Proposers) in an attempt to increase the number of taxi cabs supplied and/or
to improve its level of service and the Port will not consider separate
proposals submitted by such partnership or joint venture as multiple bids.
Reasonable grounds for believing that the Proposer is submitting more than
one response will cause the rejection of the Proposer's response in which
the Proposer is involved. 
13.4.2    Unsatisfactory performance of record, judged from the standpoint of
conduct, workmanship, or progress, as shown by past or current contracts
with the Port or any other entity. 
13.4.3    Contracts not yet completed by Proposer, whether for the Port or others,
which completion might hinder or prevent compliance with the contract to
be awarded under this RFP. 
14. EVALUATION CRITERIA 
The Proposal Requirements received will be evaluated according to the following criteria, with
details and specific requirements outlined in Section III: 
14.1   Business, Customer Service and Operational Plan                 40 Points 
The Proposer will be rated on its commitment to manage the concessions with
experienced staff, and a well defined business and marketing plan. Proposals regarding
a transition plan will also be included in this section. The Proposer must show that it is
able to manage a taxi operation with superior customer service standards. 
14.2   Revenue to the Port                                     30 Points 
Revenue to the Port will be evaluated on structure, including guaranteed and variable
payments, as well as total amount to the Port. 
14.3   Deadhead Reduction Proposal                              10 Points 
Respondent must clearly articulate its plan to reduce deadhead trips and commit to an
achievable monthly goal. 
14.4   Financial Stability                                      10 Points 
The Proposer must demonstrate that it has the financial capacity to meet the
requirements of the Agreement. 
14.5   Experience, Qualifications and References                      10 Points 
The Proposer must show that it has the experience in managing and operating taxi
services at airports or other high traffic public areas. 
15. AWARD 

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The Port will award the concession the Proposer submitting the proposal with the highest
score. In the event that the highest scored Proposer has not proposed to supply all two hundred
ten (210) of the taxi cabs to be permitted under the concession, the Port will proceed to award
the remainder of the concession to the next-highest scored Proposer. In the event that the two
highest scored Proposers have not, when their proposals are aggregated, proposed to supply all
two hundred ten (210) of the taxi cabs to be permitted under the concession, the Port will
proceed to award a portion of the concession to the third-highest scored Proposer. Provided,
however, no successful Proposer will be awarded the right operate less than seventy (70) taxi
cabs. As a result, the Port specifically reserves the right to limit the number of taxi cabs
operated by a higher-scored Proposer in order to ensure that all successful Proposers necessary
to supply all two hundred ten (210) taxi cabs will operate at least seventy (70) taxi cabs. If
there are three successful Proposers, each will be awarded the right to operate seventy (70) taxi
cabs. 
Notwithstanding the foregoing, the Port believes that the operation of the concession by
multiple concessionaires will impose additional administrative and operational burdens on the
Port. As a result, in the event that the difference between the highest-scored Proposer and the
second-highest scored Proposer is less than five (5) points and the second-highest scored
Proposer can supply all of the taxi cabs to be operated under the concession, the Port shall have
the right  but not the obligation  to award the entire concession to the second-highest scored 
Proposer. Similarly, in the event that it would otherwise be necessary to award a portion of the
concession to the third-highest scored Proposer in order to supply all two hundred ten (210)
taxi cabs to be permitted under the concession, and the difference between the second-highest
scored Proposer and the third-highest scored Proposer is less than five (5) points, and the thirdhighest
scored Proposer can supply all of the taxi cabs to be operated under the concession that
are not supplied by the highest-scored Proposer, the Port shall have the right  but not the
obligation  to award the remainder of the concession to the third-highest scored Proposer. 
In the event that a single company or taxi association partners or joint ventures with any other
company or taxi association to submit multiple proposals as allowed by this RFP, the Port will
(subject to its preference for fewer than three concessionaires) award all or a portion of the
concession only to the highest scored proposal in which the company or taxi associations is
included as a Proposer. As an example, assume taxi association A submits a proposal
individually and as a joint venturer with taxi association B. In the event that taxi association
A's proposal is scored higher than the joint venture of taxi associations A and B, the Port will
not consider an award to the joint venture unless the joint venture's proposal meets the
requirements, discussed above, for the Port to "pass over" the individual proposal of taxi
association A. 
16. COST OF PREPARATION OF DOCUMENTS 
All costs associated with the preparation of the statement of qualifications and presentation
materials shall be the responsibility of Proposer, including but not limited to costs of delivery,
express, parcel post, packing, cartage, insurance, license fees, permits, and bonds. 
17. STANDARD LEASE AND CONCESSION AGREEMENT AND STANDARD
OPERATING INSTRUCTIONS 
The successful Proposer or Proposers shall enter into an exclusive On-Demand Service Lease
and Concession Agreement with the Port, substantially in the form attached as Exhibit 2.
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Attached to the Lease and Concession Agreement are the Standard Operating Instructions
(Exhibit 3). 
18. ADDITIONAL INFORMATION 
17.1   Service Area 
Proposer must, at a minimum, service all areas as listed in Exhibit B of the Lease and
Operating Agreement. 
17.2   Rates 
Proposer must institute a flat rate fee from Sea-Tac Airport to the downtown Seattle
taxi zone. This must be and remain in correlation to the fee charged from the same
downtown zone to Sea-Tac Airport. This is a requirement for the term of the
agreement. No other locations will require a flat rate fee. Other rates shall be in
accordance with the standard or approved meter fees. 
19. EXHIBITS 
The exhibits/attachments are provided for informational purposes only. The Port does not
warrant the accuracy of the information contained therein. Proposers are advised to use their
own analysis for their submittal. 
Exhibit 1: Directions to Pre-Proposal Conference Room 
Exhibit 2: Standard Form Lease and Concession Agreement 
Exhibit 3: Standard Operating Instructions 
Exhibit 3A: Map of Operating Areas 
Exhibit 3B: Service Areas 
Exhibit 3C: Permit Receipt 
Exhibit 3D: Authorized Driver(s) List 
Exhibit 3E: Vehicle Condition Checklist 
Exhibit 3F: Vehicle Repairs Timetable 
Exhibit 3G: Violations and Fines 
20. SCHEDULE 
Pre-proposal Conference                             October 8, 2009 
Deadline for submittal of written questions                  October 16, 2009 
Deadline for submittal of proposals                      November 6, 2009 
Anticipated award date of Agreement                   December 8, 2009 
The Port reserves the right to change any of the above dates, as it deems necessary in the Port's
best interest. 


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III. PROPOSAL REQUIREMENTS 
Proposers are to provide complete answers to the outline below. Evaluation will be based on the
qualification statements received. 
1.     Executive Summary 
Submit a summary of no more than one (1) page highlighting information regarding the
Proposer and its responses contained within the proposal. 
2.     Proposer's DBE Information 
A.    Explain any DBE's involvement in the concession operation. 
B.    Provide the name, address, and telephone number of DBE. 
C.    Describe the nature of the DBE's primary business. 
D.    Explain ownership of DBE. Identify those owning interests of 25% or more. 
3.     Proposer's References 
A.    Provide two (2) references from customers, suppliers, or business partners that validate
the Proposer's business as an on-going concern as stated in proposal. 
4.     Business, Customer Service, and Operational Plan 
A.    Explain ownership and/or management that will be involved in the operation of the
concession throughout the term of the Agreement. 
B.    Outline your plan for management and supervision of the concession. Provide resumes
of key staff to be assigned to the Airport including relevant qualifications, job
descriptions and levels of responsibility. 
C.    Describe your personnel policies and procedures including hiring, training incentives,
performance measures, and equal opportunity employment programs. Include company
requirements on attire, hygiene and other employee procedures. 
D.    Describe in detail your marketing plan. Provide examples of your plan to increase
ridership in this concession. 
E.    Comment on the suitability of the attached draft Lease Agreement, Exhibit 2. 
F.     Provide details of Proposer's service areas. Proposer must, at a minimum, serve those
areas listed in Exhibit B of the Lease and Operating Agreement. 
G.    Provide examples of how you will guarantee level of service and performance
standards with vehicle adjustments for seasonal change in demand. 
H.    Describe in detail your plan for ensuring maximum wait times of 5 minutes for
customers at the airport. 
I.      Describe in detail your customer service standards. 
J.     Provide examples of how you capture customer service comments and complaints and
what your progressive structure is regarding disciplinary action. 
K.    Document your drivers' training program, outlining your expectations for operator
conduct. 
L.    Submit a plan on how you will work collaboratively with other associations should you
be one association selected amongst others. 
5.     Revenue to the Port 
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A.    Describe, in detail, how much you propose to pay the Port of Seattle. 
i.  The Port will require each Proposer to pay the Port a minimum, annual amount equal
to the number of out-bound trips multiplied by the then-current per trip fee calculated
by the Port. Each Proposer may, but is not required, pay the Port guaranteed
amounts in excess of this sum. If Proposer proposes to pay the Port any additional
minimum amount, clearly specify any guaranteed amount. Describe, in detail, how
the proposed additional guaranteed amount paid to the Port will escalate on an
annual basis. 
ii.  The Port will require each proposer to pay the Port a minimum concession fee
equivalent to 10% of gross revenues generated from outbound trips, i.e., trips
originating from Sea-Tac Airport. The minimum 10% concession fee will include the
minimum annual guaranteed described in i. above. At no time will the amount owed
to the Port be below the minimum annual guarantee described in i. above. However,
if the minimum concession fee of 10% applied to gross revenues from outbound trips
results in an amount that exceeds the minimum annual guarantee, the proposer will
be required to pay to the Port the additional amount up to the minimum 10% fee.
Each proposer may, but is not required, pay the Port a concession fee higher than
10%. If proposer proposes to pay the Port a concession fee higher than 10%, clearly
specify the proposed concession fee. 
B.    The Port will require each Proposer to provide details of forecasted, or predicted,
ridership over the 5-year contract period beginning 9/1/10, including number of trips,
total revenue to Proposer, and total revenue to Port incorporating the proposed
minimum annual guarantee and concession fee payable to the Port described in i. and
ii. above, and in conjunction with items 7.F and G. below. 
6.     Deadhead Reduction Proposal 
A.    Proposers must describe in detail what approach they will use to effectively reduce
deadhead trips to and from the airport. Please provide a detailed summary and attach a
spreadsheet detailing what percentage of deadhead trips will be reduced monthly by
your efforts. Use attainable and realistic goals only, as your percentage will become a
term of the agreement to which the proposers must adhere or forfeit rights to the
agreement. 
7.     Financial Stability 
A.    Provide financial statements, including balance sheets, statements of income, and cash
flow statements for the last three (3) calendar years or fiscal years. Audited financial
statements are strongly preferred. In the event audited financial statements are not
available, all financial statements shall be certified by the Proposer's
Controller/Director of Finance/Chief Financial Officer, or other senior manager, such
as Owner, President, or Chief Executive Officer. 
B.    If Proposer operates as a subsidiary of another company or is in a joint venture with
another company, provide all financial statements listed in 7.a. for each company. 
C.    Provide current Dun & Bradstreet Summary, if available. If a Dun & Bradstreet
Summary is unavailable, state why. 
D.    Provide the name, address, telephone/fax numbers of the Proposer's bank(s), including
a letter of reference from the bank(s). 

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E.    Provide proof of ability to obtain and retain various insurance policies and bonds
required under the Agreement, as described in Section 12 of Exhibit 2, Lease and
Concession Agreement. 
F.     Provide financial forecasts, or pro-formas, covering the five (5) year term of the
concession agreement. 
G.    List any amounts that will be invested in the operation of the business over the 5-year
concession and detail how the amounts will be financed (equity, line of credit, bank
loan, etc.) 
8.     Experience, Qualifications, and References 
A.    Company Profile: Provide details of the Proposer including the following: 
i.  If a corporation, furnish the date and state of incorporation, and the names of all
persons or entities owning at least 25% of the company's voting stock. If Proposer is
a subsidiary, state the name of parent company; however, all information provided
herein must be as to Proposer and not as to parent company. 
ii.  If a partnership, list all partners. 
iii.  If a joint venture, provide the information requested within this section for each
party. 
iv.  If a sole proprietorship, list all business names under which such individual has done
business during the last five (5) years. 
v.  Provide organizational structure of the Proposer, both corporate and local. Attach
organizational charts and resumes. 
B.    Experience and Qualifications 
i.  Describe the experience of the Proposer in managing and operating taxi and/or other
vehicle-related concession agreements in airports or other high traffic public areas. 
ii.  Describe how you will ensure that your fleet of vehicles will minimize air emissions
and institute operational practices that help protect impacts to the natural
environment. By September 1, 2010, Proposer must demonstrate that at least fifty
percent (50%) of its vehicle fleet will utilize alternative fuels or have a highway
rating of 45 mpg or greater. By September 1, 2011, Proposer must demonstrate that
one hundred percent (100%) of its vehicle fleet will utilize alternative fuels or have a
highway rating of 45 mpg or greater. The Department of Energy considers the
following vehicle fuels as alternatives to petroleum: Biodiesel, Electricity, Ethanol,
Hydrogen, Methanol, Natural Gas, and Propane.  For more information about
alternative vehicle fuels, consult http://www.afdc.energy.gov/afdc/fuels/index.html 
iii.  Submit a tabulated list where Proposer has operated taxi and/or vehicle related
concessions, which list should include location(s), beginning and ending dates of
agreements, and gross receipts generated by each contract. 
iv.  State whether Proposer had any leases that terminated prior to expiration of the term
within the past ten (10) years. If stated, explain the reason for the termination(s). 
v.  Describe what computerized dispatching experience you have. 
C.    Provide two (2) references from customers, suppliers, or business partners that validate
the Proposer's business as an on-going concern as stated in proposal. 


12

IV. PROPOSER'S CERTIFICATION 
By submitting a Proposal, Proposer understands, agrees and warrants that: 
Proposer has carefully read and fully understands the information provided in this RFP, including, but
not limited to, Part II, Section 7 (Competitive Integrity). 
Proposer has the capability to successfully undertake and complete the responsibilities and obligations
of the proposal being submitted. 
All information in the Proposal is true and correct. 
The Port has the right to negotiate fees and other items it deems appropriate for the benefit of the Port
and the traveling public. 
The Port has the right to make any inquiry it deems appropriate to substantiate or supplement
information supplied by Proposer, and Proposer hereby grants the Port permission to make said
inquiries and to provide any and all requested documentation in a timely manner. 

Dated this ___ day of ____________, 2009. 

___________________________ 
(Proposer) 

By: _______________________ 
Title: ______________________ 

(TO BE ACCEPTED, ALL PROPOSERS MUST SIGN THIS CERTIFICATION) 




13

V. PROPOSER GUARANTEE 
The Proposal must be accompanied by a CASHIER'S CHECK, MONEY ORDER OR SURETY BID
BOND payable to the Port of Seattle in an amount of Three Thousand and No/100 Dollars
($3,000.00). This security shall serve as guarantee that the Proposer, if awarded the contract under
this RFP, will execute the Agreement and provide to the Port a lease security and required evidence of
insurance. This security will be returned to the unsuccessful Proposer at the time of contract award
and to the successful Proposer(s) upon receipt of a signed Agreement. 















14

EXHIBIT 1 
(Directions to Pre-Proposal Conference Room) 

Park in General Parking, Floors 3, 5-8 of the Parking Terminal. (We will only validate in
General Parking) 
Park in row S through W 
Take the stairs or elevator to floor #4 
Take skybridge #1 to the main passenger terminal
The Pre-Proposal Conference will be held in the Seoul conference room on the mezzanine
level of the Airport Operations Building located at the south end of the airport terminal 
Please check in with the receptionist on the mezzanine level to get your visitors badge 












15

EXHIBIT 2 
LEASE AND CONCESSION AGREEMENT 
BETWEEN 
PORT OF SEATTLE AND 
_________________________________________________________ 

THIS LEASE AND CONCESSION AGREEMENT (hereinafter the "Agreement") is made
as of             , 2010, by and between the PORT OF SEATTLE, a Washington municipal
corporation   (hereinafter   the   "Port"),   and   ____________________________,   a
______________________ corporation (hereinafter the "Concessionaire"). 
R E C I T A L S: 
WHEREAS, the Port owns and operates the Seattle-Tacoma International Airport (hereinafter
"the Airport"), located in the County of King, State of Washington; and 
WHEREAS, On-Demand Taxi service is an important element of an efficient ground
transportation system at the Airport; and 
WHEREAS, pursuant to Chapter 14.08 RCW and other applicable statutes, the Port
Commission is authorized to regulate and control the use of Port facilities at the Airport and to
contract by concession agreement for the use of those facilities; and 
WHEREAS, the Port Commission has determined that is in the best interest of the public that
uses the Airport to enter into this Agreement; 
NOW, THEREFORE, in consideration of their mutual promises, the parties hereby agree that
Concessionaire's activities at the Airport for the period stated in paragraph 1 below shall be governed
by the following terms and conditions: 
1.     TERM.
This Agreement shall become effective _______________, 2010, and shall continue for a term
of five years, ending on ___________, 2015, unless sooner terminated pursuant to any
provision of this Agreement.
2.     WARRANTY OF ADEQUATE AUTHORITY TO PROVIDE SERVICE. 
Concessionaire covenants and warrants that it holds and will maintain any and all authority
necessary from any other governmental body (federal, state and/or local) to fully and
adequately provide the services covered by this Agreement. In the event this Agreement is
terminated because: (a) Concessionaire is held to lack any such authority; (b) Concessionaire
loses such authority; or (c) Concessionaire's On-Demand Taxi services under this Agreement
are interrupted or restricted, voluntarily or by action or threatened action of any governmental
body or private entity, then Concessionaire shall hold harmless and indemnify the Port from
any and all expenses, losses and damages the Port may incur, including but not limited to, any
and all expenses associated with preparing and negotiating a new On-Demand Taxi agreement
16

and any and all loss of concession revenues to the Port for the balance of the term of this
agreement. These obligations of Concessionaire shall survive any termination of this
Agreement and shall be in addition to any and all other rights and remedies provided by law or
this Agreement, including but not limited to, liquidated damages for Concessionaire's failure
to provide a minimum level of service as described in paragraph 4 below. 
3.     GRANT OF CONCESSION. 
A.    The Port grants to Concessionaire the non-exclusive right to provide transportation
services from the Airport by way of On-Demand Taxi services. [Concessionaire's
right to provide On-Demand Taxi services shall be in common, and shall be jointly
provided, with _______________ ("the Other Concessionaires").]  Except as
otherwise provided, the Port shall award no other concession agreements to other On-
Demand Taxi services. However, nothing contained herein prevents the Port from
permitting other Pre-arranged Taxi services from picking up passengers on the
arrivals/departures levels or using the off-site holding areas when needed. In the event
Concessionaire does not maintain the minimum service required herein or provide
adequate service during inclement weather conditions, the Port may call in other taxi
services to meet such minimum service. Such other taxi service may, during such
time, use the areas reserved exclusively for Concessionaire by this Agreement. 
B.    The Port also grants to Concessionaire the right to use those areas and loading zones
designated in  the attached Operating Instructions for its operations under this
Agreement. [This right shall be in common with the Other Concessionaires.]The
initial locations for said loading area, feeder lines and remote holding/staging lots shall
be as shown on attached Exhibits A and B, respectively, and the Manager, Ground
Transportation or designee (hereinafter "MGT") in his/her discretion shall have the
right from time to time to alter the number, reconfigure, or relocate any or all of the
holding/loading zones or feeder lines including the remote holding lot on ten (10) days'
prior written notice to Concessionaire. 
C.    Nothing in this Agreement prevents the Port from granting permission to other
operators of vehicles rendering a different type of service the use of the Airport's
facilities. 
D.    Nothing in this Agreement shall restrict in any way the Port's rights to deny or control
uses of the Drives and adjacent areas at the Airport Passenger Terminal Building. 
E.    In the event that federal or state courts or regulatory agencies having judicial or
administrative jurisdiction declare or deem the rights and privileges granted by this
Agreement to Concessionaire to be invalid, unenforceable, or void, the Port may
comply with any resulting judicial orders or administrative directive without being
deemed in violation of this Agreement. Further, the Port may, in its discretion, award
some or all of Concessionaire's concession rights and privileges to additional taxi
operators if the same appears necessary or advisable in order to comply with such
judicial orders or administrative directives. In the event of such award by the Port,
Concessionaire may at its option, upon not less than sixty (60) day's prior written
notice to the Port, terminate this Agreement with the Port and discontinue On-Demand
taxi operations at the Airport. Except for the aforesaid option to terminate, the award
17

of concession rights and privileges to additional operators shall not entitle
Concessionaire to any reduction of any fees due and payable hereunder or to any other
modifications of this Agreement. 
F.     This Agreement does not authorize Concessionaire to perform any services for the
account of the Port; all services authorized by this Agreement are to be performed by
Concessionaire for the account of itself[, the Other Concessionaires,] or of third
parties. 
G.    Concessionaire accepts the grant of concession and agrees to perform the services and
obligations described in this Agreement, including the attached Operating Instructions.
H.    Concessionaire may at times of emergency be required to provide transportation
services. In such cases, the Port shall use all reasonable efforts to provide as much
notice as possible to Concessionaire under the circumstances. 
4.     MINIMUM SERVICE REQUIRED OF CONCESSIONAIRE; NUMBER OF
VEHICLES REQUIRED. 
A.    Concessionaire shall operate its vehicles for the public via the most immediate and
safest route.  Concessionaire shall, [together with the Other Concessionaires] as a
minimum service requirement, provide enough On-Demand taxis on a daily basis to
ensure that a passenger shall not wait more than five (5) minutes maximum for an On-
Demand Taxi. Such On-Demand Taxis and drivers shall be available and ready for
service to customers in accordance with the conditions described herein. 
The minimum service requirements may be changed, so as to provide additional
service from time to time, by the MGT on fifteen (15) day's prior written notice to
Concessionaire based upon the MGT's best judgment as to the public demand for On-
Demand Taxi transportation and what is adequate to meet such demand.
Concessionaire shall, in any event, at all times use its best efforts to render adequate
service. The MGT has the discretion to determine what constitutes adequate service. 
B.    The Port will issue permits for two hundred ten (210) total On-Demand Taxis at the
Airport. [Specify number (__) of] these On-Demand Taxi permits will be issued to
Concessionaire pursuant to this Agreement. [The remainder shall be issued to the
Other Concessionaires.] The Port shall have the option to issue more permits if, in its
sole discretion, additional On-Demand taxis are necessary to provide an acceptable
level of customer service at the Airport. The Concessionaire may, at any time, petition
the Port to issue permits for additional On-Demand Taxis in the event that the existing
number of permitted On-Demand Taxis is not sufficient to adhere to the requirements
of Section 4A. Any additional permit shall be subject to all of the requirements set
forth in the attached operating instructions. 
C.    [In the event that the Port awards this Concession to Concessionaire together with
Other Concessionaires, Concessionaire and the Other Concessionaires shall  within
forty five days of execution of this Agreement  organize themselves so as to provide a
management structure, and single point of contact for the Port, related to the
operation, management, and enforcement of this Concession.   The form of
18

organization, management structure and point of contact shall all be subject to the
reasonable approval of the Port.] 
D.    The ground transportation information offices shall be staffed and operated solely by
Port personnel. Hours of operation, business procedures and operational decisions
shall be at the discretion of Port Management.
E.    Concessionaire agrees that it will affix Automatic Vehicle Identification (AVI) tags to
its vehicles in a manner and location approved by the Port and to pay the sum of
$100.00 per tag for any loss or damage that may occur to the tag(s). 
F.     Concessionaire shall maintain monthly records setting forth the trips of all On-Demand
Taxis from and to the Airport and shall make such records and/or summary reports
available to the Port upon request. 
G.    In the operation of the Concession, Concessionaire shall specifically use all reasonable
efforts to minimize "deadheading" (i.e. passengerless return trips to the Airport to
obtain additional, outbound fares).  Concessionaire shall specifically achieve the
reduction in deadheading set forth in the chart below. The failure to do shall constitute
a material default of this Agreement. 
[Insert Chart Based on Response to RFP] 
5.     LIQUIDATED DAMAGES FOR FAILURE TO PROVIDE MINIMUM SERVICE
REQUIRED BY CONCESSIONAIRE. 
The Port, as operator of the Airport, has a responsibility to provide adequate ground
transportation services at the Airport. A failure to have adequate On-Demand Taxi service
reflects adversely on the reputation of the Airport and the long range desirability and use of the
Airport. The costs and damages which may be incurred by the Port and by members of the
public as a result of inadequate service by Concessionaire on a particular day are difficult to
estimate and prove after service is determined to be inadequate. The parties therefore agree to
substitute an amount of liquidated damages as a measure of the costs and damages, direct and
indirect, suffered by the Port for failure to meet a call for service within five (5) minutes from
the feeder lines and loading zones. Concessionaire [and the Other Concessionaires, jointly
and severally,] agree to pay to the Port Fifty Dollars ($50.00) each time the Concessionaires
fail to meet such call within the required time limit; provided, however, that failure to meet
such requirement may be excused if it is solely due to inclement weather that results in
declaration of an airport emergency, acts of God, or extraordinary traffic conditions that were
not foreseeable or could not be anticipated, and not due to the fault or negligence of
Concessionaire; or where the service requirement is excused in writing by the MGT as being
unnecessary for a period of time.
6.     COMPLIANCE WITH LAWS. 
A.    Concessionaire shall comply with all Federal, State, King County, City of Seattle and
other local laws, ordinances and regulations, and all Port rules, regulations, and tariffs
including without limitation, regulations and written and oral directions issued by the
MGT and by representatives of the Federal Aviation Administration. The
19

Concessionaire recognizes that the Port has entered into certain FAA grant agreements
for the purpose of accepting federal aid to airports and may, in the future, enter into
other such agreements with public agencies. The Concessionaire agrees to abide by
such agreements to the extent that they may affect Concessionaire. 
B.    Concessionaire [and the Other Concessionaires]  shall furnish, at its[/their]  own
expense, supervisors and such other management personnel as may be necessary for
the efficient operation of the Concession activities pursuant to this Agreement.
Concessionaire shall notify the Port's Ground Transportation Office of the persons
who are authorized to act as supervisors. 
C.    Concessionaire's drivers rendering services at the Airport shall conform to the dress
standards specified in the attached Operating Instructions.  Authorized drivers not
adhering to the uniform dress code will not be allowed in feeder lines or holding areas
and will be asked to leave the Airport's premises without taking a fare. Failure to
comply will result in the driver forfeiting the right to conduct business at the Airport
until authorized driver is in compliance with the dress code as approved by
Concessionaire and the Port. 
D.    Concessionaire shall obtain, maintain and comply with all permits, franchises, licenses,
certificates, insurance and authorizations necessary to operate ground transportation for
passengers and patrons of the airlines provided for in this Agreement. 
7.     REVENUE TO THE PORT.
Concessionaire shall pay to the Port, for the concession rights and privileges granted herein,
the following: 
A.    Minimum Annual Guarantee. Concessionaire shall pay the Port a minimum annual
guarantee (the "Minimum Annual Guaranty") equal to __________________. The
Minimum Annual Guarantee amount shall be divided into equal monthly payments and
shall be payable in advance, on or before the first day of each and every month during
the term hereof, without notice from the Port and without setoff or deduction. 
B.    Percentage Fees. Concessionaire shall also pay the Port a percentage fee (the
"Percentage Fee"), to the extent the Percentage Fee is higher than the monthly payment
of the Minimum Annual Guarantee paid to the Port equal to ______ percent (__%) of
Concessionaire's Gross Receipts from the Concession. On or before the fifteenth (15th)
day of each month, Concessionaire shall submit to the Port a detailed statement
showing the Gross Receipts generated from the Concession during the preceding
month and shall simultaneously pay to the Port the Percentage Fee due for that
preceding month less the monthly payment of Minimum Annual Guarantee already
paid by the Concessionaire for that month. The reports shall show such reasonable
detail and breakdown as may be required by the Port. In no event, however, shall the
total annual Percentage Fee be less than the total per-trip fee that Concessionaire
otherwise would pay the Port under a cost-recovery methodology. At the conclusion of
each year of this Agreement, the Port will calculate the total number of outbound trips
made by Concessionaire and multiply that number by the then-current per trip fee
otherwise charged by the Port for ground transportation services at the Airport. In the
event that the Concessionaire has not otherwise paid the amounts indicated by this
20

calculation, Concessionaire shall  within ten (10) days following invoice by the Port  
pay such additional amounts as necessary to meet this minimum Percentage Fee
amount. 
C.    Gross Receipts. As used in this Agreement, the term "Gross Receipts" shall mean and
refer to the aggregate gross amount of revenue derived from the Concession, whether
cash, credit or in kind. No deduction shall be permitted for credit card discounts or
thefts, and for uncollected or uncollectible credit or charge accounts. "Gross Receipts
shall also include any promotional or advertising income received by or credited to
Concessionaire on account of displays, promotions, advertising or other activities in
connection with the Concession. Any deposit not refunded shall be included in Gross
Receipts. "Gross Receipts" shall not include thefollowing when properly recorded
and accounted for: (i) refunds allowed by Concessionaire to customers because of
unacceptable or unsatisfactory services to the extent such refund was actually granted
and adjustment actually made and (ii) any discounts actually granted. 
D.    Late Charges. Concessionaire hereby acknowledges that late payment by
Concessionaire to the Port of the Minimum Annual Guaranty or Percentage Fees, or
any other sums due hereunder will cause the Port to incur costs not otherwise
contemplated by this Agreement. Accordingly, if any sum due from Concessionaire
shall not be received by the Port within ten (10) days after such amount shall be due,
then, without any requirement for notice to Concessionaire, Concessionaire shall pay
the Port a late charge equal to five percent (5%) of such overdue amount. The parties
agree that such late charge represents a fair and reasonable estimate of the costs the
Port will incur by reason of late payment by Concessionaire. Acceptance of such late
charge by the Port shall in no event constitute a waiver of Concessionaire's default
with respect to such overdue amount, nor prevent the Port from exercising any of the
other rights and remedies granted hereunder. In addition to the late charges provided
for in this Section, interest shall accrue on Minimum Annual Guaranty, Percentage
Fees, or any other sums due hereunder, at the rate of eighteen percent (18%) per annum
or the maximum rate provided by law, whichever is less, from the date due until paid. 
8.     RECORDS OF CONCESSIONAIRE. 
A.    Concessionaire covenants and agrees that it will establish and maintain current and
detailed records of all services provided under this Concession together with an
accounting system (specifically including all books of account and records customarily
used in the type of operation permitted by this Agreement) in full and complete
accordance with generally accepted accounting principles and otherwise reasonably
satisfactory to the Port for the determination of any Percentage Fees or other
computations, or both, which may be necessary or essential in carrying out the terms of
this Agreement.  Concessionaire shall maintain its records relating to the operation
permitted by this Agreement for a period of at least three (3) years after the end of each
year of this Agreement (or until the close of any ongoing audit thereof being conducted
by, or on behalf of, the Port); provided, however, that the Port may request that any
such records be retained for a longer period of time, in which case Concessionaire, at
its option, may deliver such records into the custody of the Port. 
B.    A representative designated by the Port shall be allowed to inspect and audit
21



Concessionaire's books of accounts and records with reference to the determination of
any matters relevant to this Agreement at all reasonable times. The cost of such audit
shall be borne by the Port unless the results of such audit reveal a discrepancy of more
than two percent (2%) reported in accordance with Section 7.B. above for any twelve
(12) month period. In the event of such discrepancy, the full cost of the audit shall be
borne by the Concessionaire, and Concessionaire shall promptly pay all additional fees
owing to the Port. 
C.    In the event that Concessionaire's books of accounts are not maintainedin the Puget
Sound region, they shall be made available for audit locally within five (5) business
days of a request by the Port, or Concessionaire shall pay in full, any travel and related
expenses of Port representative(s) to travel the location outside the Puget Sound region.
In addition, The Port shall have the right to conduct a "surprise" audit not more
frequently than twice every twenty four months, and, in the event that Concessionaire's
books and records are not maintained locally, Concessionaire shall further pay in full,
any travel and related expenses of the Port representative(s) to travel the location
outside the Puget Sound region for such "surprise" audit. 
9.     INSPECTION.
Concessionaire shall make its vehicles available for inspection and review by representatives
of the Port, King County, City of Seattle or any other regulatory body at any time while on
Port property. On-Demand Taxis shall be inspected for cleanliness, proper equipment, good
appearance, safe operating condition and violations of any laws, ordinances, the terms of this
Agreement (including the Operating Instructions), or Port Rules and Regulations.
Concessionaire's employees shall be reviewed for cleanliness, good appearance, and violations
of any laws, ordinances, the terms of this Agreement (including the Operating Instructions), or
Port Rules and Regulations. 
10.    RATES AND FARES.
In the event the rates for Concessionaire's services are subject to the control of any
governmental authority, Concessionaire will charge rates consistent with the authority's
regulations. If rates are not established and controlled by any governmental authority, the
rates charged shall be reasonable and fair as determined by the Port.  (See City Rule R-
6.310.320.I) 
11.    SECURITY.
The Concessionaire has already delivered to the Port, as security for Concessionaire's payment
of any fees or fines and full performance of all other obligations hereunder, an amount of one
quarter of the Minimum Annual Guarantee. This sum shall be refunded upon termination of
this Agreement except to the extent any amounts are drawn upon by the Port to satisfy any
obligation of Concessionaire which is overdue at the time of termination. If at any other time
the Port draws upon the security to satisfy any obligations under the Agreement,
Concessionaire shall restore the security to the full amount specified herein no later than thirty
(30) days following the time the Port draws on said security.  The Port may, following
Concessionaire's failure to restore the security deposit in the manner prescribed, suspend
Concessionaire's operations or declare Concessionaire to be in default and subject to
22

paragraph 17 herein. 
12.    INDEMNITY 
The Port, its Commissioners, officers, agents and employees (collectively, the "Port"), shall
not be liable for any injury (including death) to any persons or for damage to any property
sustained, or alleged to have been sustained, as a result of or in connection with any present or
future conditions at the Airport and/or any occurrence whatsoever related in any way to
Concessionaire's activities. Concessionaire shall defend, indemnify, and save the Port
harmless from all liability and expense (including attorney's fees) in connection with all
claims, suits, and actions, of every name, kind and description brought against the Port by any
person or entity as a result of or on account of actual or alleged injuries (including death), or
damages to any persons (including but not limited to all persons directly or indirectly
employed by Concessionaire, its Concessionaires, subConcessionaires, or suppliers) entities
and/or property received or sustained, or alleged to have been received or sustained, in
connection with or as a result of any present or future conditions at the Airport and/or any of
Concessionaire's activities, whether or not caused by the Port's negligence, except where such
injuries, death, or damages are caused by the sole negligence of the Port.  Concessionaire
expressly agrees that its duty to defend and indemnify the Port includes negligent acts that are
concurrent, contributory, or both, by the party resulting in said damage  or injury.
Concessionaire shall be liable to the Port for any loss, injury, or damage to the Port caused by
Concessionaire or related to its activities, and promptly reimburses the Port when requested. 
13.    INSURANCE 
A. Prior to commencement of Agreement, Concessionaire shall procure and maintain one
or more lines of insurance coverage to be kept in force for the life of this Agreement.
Insurance shall be procured from insurance carriers with a current A.M. Best's rating
of no less than "A Minus VI". Concessionaire shall submit to the Port a Certificate of
Insurance which shows that it has obtained the required coverage(s). Coverage shall
not lapse or be terminated without the Concessionaire's or Concessionaire's insurance
agent or broker written notification to the Port, no less than forty-five (45) days prior to
any such lapse or termination. Concessionaire additionally agrees to notify the Port
upon any material change of insurance coverage or reduction in limits. Concessionaire
shall submit endorsements or other supporting insurance documents, including binders
along with the Certificate of Insurance. Concessionaire shall provide evidence of
insurance annually or upon request by the Port for the duration of the Agreement.
B. Concessionaire shall procure and maintain insurance in the following minimum form
and limits.  The limits shall not be construed as to relieve the Concessionaire from
liability in excess of the limits.  The minimum limits indicated below do not indicate
that the Port has assessed the risks that may be applicable to the Concessionaire under
this Agreement. All deductibles or self-insurance retentions are the responsibility of
the Concessionaire.  Concessionaire may meet required insurance limits through a
combination of primary and umbrella or excess insurance.  Excess and coverage
insurance must include the specific components of the underlying required coverage
identified below. Any insurance the Port may carry will apply strictly on an excess
basis over any applicable insurance the Concessionaire may carry. The Concessionaire
shall provide to the Port, if requested, a copy of any insurance policy required under

23

this Agreement, including a copy of the policy declarations, binder, all endorsements,
and any policy amendments. 
i.  Commercial General Liability insurance on ISO Form CG 00 01 10 01 (or
equivalent) for third party property damage, bodily injury, personal and
advertising injury, and medical payments in an amount which is not less than
$2,000,000 per occurrence and $2,000,000 annual aggregate. The insurance
shall  cover  liability  arising  from  premises,  operations,  independent
Concessionaires, products completed operations, personal and advertising
injury, and liability assumed under an insured contract. The Concessionaire's
insurance shall be primary and non-contributory with respect to any insurance
the Port carries and apply separately to each insured. The Port shall be named
as an additional insured for all work arising out of Concessionaires Work,
including "on-going" and "completed operations" using ISO Endorsement
Form CG 20 26 11 85 or an equivalent endorsement approved by the PORT.
The policy shall not contain a deductible greater than $25,000 without prior
approval of the Port. 
ii.  Automobile Liability Insurance.    Automobile insurance of not   less than
$1,000,000 per occurrence, combined single limit for bodily injury and
property damage using ISO Form CA 00 01 (or equivalent  Coverage shall
extend to all owned, non-owned, hired, leased, rented, or borrowed vehicles. 
The policy shall not contain a deductible of greater than $25,000 without prior
approval of the Port.
iii.  Employers  Liability  Insurance  (Washington  Stop  Gap  Liability).    The
Concessionaire shall provide Washington State Stop Gap employers' liability
insurance.  This shall be in an amount of $ 1 million per accident and $1
million per disease using ISO CG 04 42 11 03 or equivalent. This coverage
may be provided by endorsing the primary commercial general liability policy. 
C. Concessionaire is fully responsible for complying with the industrial insurance laws
apply to this Agreement per the Revised Code of Washington, Title 51 Industrial
Insurance for Concessionaire and its employees. Concessionaire shall submit a current
employer liability certificate as issued by the Washington Department of Labor and
Industries that shows the status of Concessionaire's worker compensation account prior
to commencing any portion of the Work.
D. Other Insurance. The insurance required within this Agreement may not fully cover 
the Concessionaire for any indemnity obligations the Concessionaire may have to the
Port or others. It is Concessionaire's obligation to review the scope of this Agreement
with Concessionaire's insurance agent or broker to address coverage needs for
Concessionaire. The Port reserves the right to modify and add insurance requirements
if the scope of work changes during the course of this Agreement and/or if this
Agreement is amended or extended beyond original agreed upon termination date.
14.    TAXES.
Concessionaire shall be liable for, and shall pay throughout the term of this agreement, all
license fees and all taxes payable for, on account of, or related to its activities conducted at the
Airport, City of Seattle or greater King County, whether imposed on Concessionaire or on the
24

Port. Concessionaire shall reimburse the Port for all such taxes paid or payable by the Port.
With respect to any such taxes payable by the Port which are on or measured by the fees in
this Agreement, Concessionaire shall pay to the Port with each fee payment an amount equal
to the tax on, or measured by that particular payment. All other tax amounts for which the
Port is or will be entitled to reimbursement from Concessionaire shall be payable by
Concessionaire to the Port at least fifteen (15) days prior to the due dates of the respective tax
amounts involved; provided, that Concessionaire shall be entitled to a minimum of ten (10)
days' written notice of the amounts payable by it. 
15.    DEFAULT.
Time is of the essence of this Agreement, and in the event of the failure of Concessionaire to
keep any of the covenants or agreements, the Port may elect to terminate this Agreement;
provided however, that Concessionaire shall be given thirty (30) day's notice in writing stating
the nature of the default in order to permit such default to be remedied by Concessionaire
within said thirty (30) day period. In addition to all other cancellation rights described herein,
the Port shall have the right immediately, or upon notice to Concessionaire, at the Port's
discretion, to terminate this Agreement upon the happening of any of the following: 
A.    The occurrence of any act which operates to deprive Concessionaire of the rights,
powers, and authorization necessary in connection with the furnishing of ground
transportation service at the Airport contemplated hereunder; 
B.    Promulgation of a court order voiding this Agreement or requiring competitive
procurement of the services herein required of Concessionaire 
C.    The abandonment or discontinuance of the operation of ground transportation services
by Concessionaire for any period of time. 
D.    Failure to provide vehicles that meet Port fleet standards. 
16.    SIGNS.
All signs or other advertising matter at the Airport proposed by Concessionaire in connection
with Concessionaire's activities shall require the prior written approval of the Port. 
17.    NONWAIVER.
The Port's acceptance of payments for any period or periods after default by Concessionaire
hereunder shall not be deemed a waiver of such default unless the Port intends and so advises
Concessionaire in writing. No waiver by the Port or any default by Concessionaire shall be
construed to be or act as a waiver of any subsequent default by Concessionaire. 
18.    ATTORNEYS' FEES.
In the event either party is required to bring any action to enforce any of the provisions of this
Agreement or to defend any action brought by the other party with respect to this Agreement,
and in the further event that one party substantially prevails in such action, the losing party
shall, in addition to all other payments required, pay all of the prevailing party's actual costs in
25

connection with any such action, including such sums as the court or courts may adjudge
reasonable as attorney's fees in the trial court and in any appellate courts. In the event
government attorneys provide services, such attorneys' fees shall be computed on the basis of
the fees of a private attorney of comparable experience. 
19.    ADVANCES BY PORT FOR CONCESSIONAIRE.
If Concessionaire fails to do anything required to be done by it under the terms of this
Agreement, except payment of fees, the Port may, at its sole option, do such act or thing on
behalf of Concessionaire, and upon 30 days written notice to Concessionaire of the cost to the
Port, Concessionaire shall promptly pay the Port the amount of that cost. 
20.    JOINT AND SEVERAL LIABILITY.
Each and every person who signs this Agreement, other than in a representative capacity, as
Concessionaire, shall be jointly and severally liable hereunder. The Port is not a partner or
joint venturer with Concessionaire. 
21.    CAPTIONS.
The captions in this Agreement are for convenience only and do not in any way limit or
amplify the provisions of this Agreement. 
22.    INVALIDITY OF PARTICULAR PROVISIONS.
If any term or provision of this Agreement or the application thereof to any person or
circumstance shall, to any extent, be invalid or unenforceable, the remainder of this Agreement
or the application of such term or provision to person or circumstances other than those to
which it is held invalid or unenforceable shall not be affected thereby and shall continue in full
force and effect. 
23.    NO ASSIGNMENT. 
Concessionaire shall not assign or transfer this Agreement or any interest therein, nor shall this
Agreement or any interest there under be assignable or transferable by operation of law or by
any process or proceeding of any court, or otherwise without the advance written consent of
the Port. 
24.    DISADVANTAGED BUSINESS ENTERPRISES. 
A.    It is the policy of the Port to support participation of DBEs, as defined in 49 CFR, Part
23, in concession activities at the Airport. To the extent Concessionaire is required to
operate the Concession as a DBE, Concessionaire agrees to submit to the Port, upon
execution of this Agreement, certification from the State of Washington that
Concessionaire is a certified DBE. At all times during the term of this Agreement,
Concessionaire shall be and remain certified as a DBE in accordance with all
applicable federal, state and local laws, rules and regulations and shall timely file any
and all applications, together with all supporting documentation, necessary to maintain
such certification. In the event that Concessionaire is certified as a DBE and that
26

certification is necessary to satisfy the requirements of this Section, prior to any change
in ownership, control or organization of Concessionaire, Concessionaire shall (in
addition to any requirements that may be imposed by Section 24) similarly obtain DBE
certification for Concessionaire as so changed and provide the Port with proof of the
same. If Concessionaire shall at any time cease to be so certified, the Port may, at its
sole option, terminate this Agreement on not less than ninety (90) days advance written
notice to Concessionaire. 
B.    It is the policy of the Port to ensure that Disadvantaged Business Enterprises (DBEs) as
defined in the Department of Transportation (DOT), 49 CFR Part 23, and other small
businesses have an equal opportunity to receive and participate in DOT-assisted
contracts. The Port encourages Concessionaire to make every reasonable effort to
maximize the contracting opportunities for DBEs and other small businesses in the
operation of the concession at this Airport. 
C.    Concessionaire shall submit quarterly DBE participation reports to the Port starting on
the first day of the second month after the commencement of this Agreement.
Concessionaire shall submit such reports as may be required by the Port, for the
purpose of demonstrating compliance with 49 CFR Part 23. 
25.    NONDISCRIMINATION.
A.    Concessionaire for itself, its heirs, personal representatives, successors in interest, and
assigns, as part of the consideration hereof, does hereby covenant and agree that in the
event facilities are constructed, maintained, or otherwise operated on the Airport for a
purpose for which a DOT program or activity is extended or for another purpose
involving the provision of similar services or benefits, Concessionaire shall maintain
and operate such facilities and services in compliance with all other requirements
imposed pursuant to 49 CFR Part 21, Nondiscrimination in Federally Assisted
Programs of the Department of Transportation, and as said Regulation may be
amended. 
B.    Concessionaire for itself, its personal representatives, successors in interest, and
assigns, as a part of the consideration hereof, does hereby covenant and agree: (a) that
no person on the grounds of race, color, or national origin shall be excluded from
participation in, denied the benefits of, or be otherwise subjected to discrimination in
the use of said facilities, (b) that in the construction of any improvements on, over, or
under such land and the furnishing of services thereon, no person on the grounds of
race, color, or national origin shall be excluded from participation in, denied benefits
of, or otherwise be subjected to discrimination, (c) that Concessionaire shall use any
premises provided in compliance with all other requirements imposed by or pursuant to
49 CFR Part 21, Nondiscrimination in Federally Assisted Programs of the Department
of Transportation, and as said Regulations may be amended. 
C.    Concessionaire assures that it will comply with pertinent statutes, Executive Orders
and such rules as are promulgated to assure that no person shall, on the grounds of
race, creed, color, national origin, sex, age, or handicap be excluded from participating
in any activity conducted with or benefiting from Federal assistance. This Provision
obligates Concessionaire or its transferee for the period during which Federal
27

assistance is extended to the airport program, except where Federal assistance is to
provide, or is in the form of personal property or real property or interest therein or
structures or improvements thereon.   In these cases, the Provision obligates
Concessionaire or any transferee for the longer of the following periods: (a) the period
during which the property is used by the Port or any transferee for a purpose for which
Federal assistance is extended, or for another purpose involving the provision of
similar services or benefits; or (b) the period during which the Port or any transferee
retains ownership or possession of the property.  In the case of contractors, this
Provision binds the contractors from the bid solicitation period through the completion
of the contract. 
D.    In addition, Concessionaire agrees that, whether or not this Agreement is conducted
with, or benefits from, Federal assistance, it shall in all matters pertaining to the
performance of this Agreement conduct its business in a manner which assures fair,
equal and nondiscriminatory treatment of all persons without respect to race, sex, age,
color, creed, sexual preference, marital status, national origin, or the presence of any
sensory, mental or physical handicap. 
E.    Concessionaire will maintain open hiring and employment practices and will welcome
applications for employment in all positions from all qualified individuals. 
F.     It is the policy of the Department of Transportation that disadvantaged business
enterprises as defined in the Airport and Airway Improvement Act, as amended, and as
implemented by Federal regulations shall have the maximum opportunity to participate
in the performance of services as defined in 49 CFR 23.5.  Consequently, this
Agreement is subject to 49 CFR Part 23 as applicable. 
G.    Concessionaire will, at the timely request of the Port, provide any information needed
in preparation of necessary reports, forms, documents, and other data relative to equal
employment. 
H.    Concessionaire hereby assures that it will include the above clauses in any
subcontract(s) approved by the Port and cause subcontractor(s) to similarly include
clauses in further subcontracts. 
I.      It is agreed that Concessionaire's noncompliance with the provisions of this clause shall
constitute a material breach of this Agreement. In the event of noncompliance with
this section, the Port may take appropriate action to enforce compliance, may terminate
this Agreement, or may pursue such other remedies as may be available. 
26.    NON-DISCRIMINATION - EMPLOYMENT.
A.    Concessionaire covenants and agrees that in all matters pertaining to the performance
of this Agreement, Concessionaire shall at all times conduct its business in a manner
which assures fair, equal and nondiscriminatory treatment of all persons without
respect to race, sex, age, color, creed, sexual preference, physical disability, or national
origin and, in particular: 
B.    Concessionaire will maintain open hiring and employment practices and will welcome
28


applications for employment in all positions from qualified individuals who are
members of racial or other minorities, and 
C.    Concessionaire will comply strictly with all requirements of applicable federal, state
and local laws or regulations issued relating to the establishment of nondiscriminatory
requirements in hiring and employment practices and assuring the services of all
patrons or customers without discrimination as to any person's race, sex, age, color,
creed, physical disability, or national origin. 
D.    Taxi Cab Vehicle lease procedures, as they apply to the owner and driver relationship,
shall be strictly adhered to per the City of Seattle Rules. (See City Rule R-6.310.315) 
27.    NOTICES AND PAYMENTS.
All notices and payments hereunder may be delivered or mailed. If mailed, they shall be sent
to the following respective addresses: 
To Port: 
Manager, Ground Transportation 
Port of Seattle 
Sea-Tac International Airport 
P. O. Box 68727 
Seattle, WA 98168-0727 
To Concessionaire: 
_____________ 
_____________ 
_____________ 
or to such other respective addresses as either party hereto may from time to time designate in
writing. Notices and payments sent by first class, certified or registered mail shall be deemed
to have been given when actually received, or three days after proper mailing, whichever
occurs first. The postmark affixed by the United States Postal Service shall be conclusive
evidence of the date of mailing. 
28.    PORT'S RIGHT TO REPAIR SEA-TAC FACILITIES. 
A.    Any portion of this Agreement to the contrary notwithstanding, the Port shall have the
absolute right to make any repairs, alterations and additions to the Airport terminal
buildings or any other the Airport facilities, free from any  and all liability to
Concessionaire herein, for loss of business or damage of any nature whatsoever
sustained by Concessionaire during the making of such repairs, alterations and
additions. The Port will directly bill the Concessionaire for any repairs that are due to
the negligence of the Concessionaire. 
B.    Port shall provide janitorial services for any facility at the Airport designated by the
Port for use by Concessionaire. Such service shall be provided at least one time in each
twenty-four hour period. Concessionaire shall be responsible for keeping the facilities
clean at all other times. 
29

29.    RIGHT TO DEVELOP AIRPORT.
The Port reserves the right to further develop or improve the Airport and all landing areas,
taxiways, terminal areas, and Landside areas and facilities. Lots and feeder line locations, and
any other part of the Ground Transportation operations at the Airport may be altered or
relocated at the discretion of the Port.  BOTH THE PORT AND CONCESSIONAIRES
ACKNOWLEDGE THAT DURING THE TERM OF THIS AGREEMENT THERE WILL
BE SIGNIFICANT CONSTRUCTION ACTIVITY AT THE AIRPORT, WHICH MAY
REQUIRE ALTERATION OR RELOCATION OF FACILITIES AFFECTING
CONCESSIONAIRE. 
30.    GOVERNING LAW.
The laws of the State of Washingon and, as they relate to the operation of taxicabs, the laws of
the City of Seattle and King County shall govern this agreement. Venue for any Action
between the Port and the Concessionaire arising out of or in connection with this Agreement
shall be in King County. 
31.    CONTINUATION OF SERVICE. 
A.    If the Concessionaire shall, with the written request or consent of the MGT, continue to
render services after the expiration or sooner termination of the term of this concession,
the resulting concession shall, unless otherwise mutually agreed, be for an indefinite
period of time on a month-to-month basis. During such month-to-month concession,
the Concessionaire shall be bound by all of the existing provisions of this Agreement
insofar as they may be pertinent, subject to any conditions imposed by the terms of the
Port's written request or consent. If the Concessionaire does not continue services after
the expiration of the term of this Agreement, Concessionaire shall promptly remove all
personal property installed by it from the Airport. If the parties do not execute a new
agreement prior to the expiration of this Agreement, this Agreement shall remain in
full force and effect on a month-to-month basis. 
B.    In the event of the termination of this Agreement and/or the failure of the Port to enter
into a renewal or extension of this Agreement with Concessionaire upon the expiration
of its term, Concessionaire agrees not to interfere with, and to use its best efforts to
cooperate in, the smooth transition and transfer of the performance of such On-demand
taxi services to any new or replacement concessionaire or operator. Concessionaire
agrees to provide its existing level of On-Demand Taxi service until any new company
is in place, so that no break in On-Demand Taxi service occurs. 
32.    ENTIRE AGREEMENT--AMENDMENT. 
This constitutes the entire agreement between the Port and Concessionaire, superseding all
prior negotiations and documents. There are no terms, obligations, covenants or conditions
other than those contained in this Agreement and attachments and such rights as may arise
from the attached exhibits. No modifications or amendments of either this Agreement or
attached exhibits will be binding unless evidenced by a document subsequent to the date of
this Agreement signed by authorized representatives of every party to the particular
30

instrument. The attached Operating Instructions may be amended at the Port's option upon ten
(10) day's written notice to Concessionaire, or as otherwise provided therein. 
IN WITNESS WHEREOF, the parties hereto have signed this Agreement as of the day and year
first above written. 
PORT OF SEATTLE 
A Municipal Corporation 

By: __________________________________    By: _______________________________ 
Printed Name: _________________________    Printed Name: _______________________ 
Manager, Ground Transportation         ___________________________________
(check on signature authority!) 












31

STATE OF WASHINGTON) 
) ss. 
COUNTY OF KING ) 
ON THIS ____________day of __________________________, 2009, before me personally appeared
_________________________________________________, to me known to be the
____________________________________________________________, of the PORT OF SEATTLE, a
municipal corporation, the corporation that executed the within and foregoing instrument, and acknowledged
said instrument to be the free and voluntary act and deed of said corporation, for the uses and purposes therein
mentioned, and on oath stated that (he/she was) (they were) authorized to execute said instrument. 
WITNESS my hand and official seal hereto the day and year in this certificate first above written. 
Notary Public in and for the State of Washington, residing at _______________________________. My
Commission expires: _________________. 

STATE OF WASHINGTON) 
) ss. 
COUNTY OF KING ) 
ON THIS      day of           , 2009, before me personally appeared 
_________________________________________________, to me known to be the
__________________________ President and the ______________________ Secretary, respectively, of
_________________________________, the corporation that executed the within and foregoing instrument,
and acknowledged said instrument to be the free and voluntary act and deed of said corporation, for the uses
and purposes therein mentioned, and on oath stated that they were authorized to execute said instrument. 
IN WITNESS WHEREOF, I have hereunto set my hand and affixed my official seal the day and year first
above written. 
Notary Public in and for the State of Washington, residing at _______________________________. My 
Commission expires: _________________. 








32

EXHIBIT 3 
ON-DEMAND OPERATING INSTRUCTIONS 
BETWEEN PORT OF SEATTLE 
AND 

The following Operating Instructions apply to ______________________ ("Concessionaire(s)") and
its employees when operating at Seattle-Tacoma International Airport ("the Airport"), which is owned
and operated by the Port of Seattle (the "Port"). The Port Representative shall be the Manager of
Ground Transportation (MGT) or designee. For purposes of these Operating Instructions,
Concessionaire(s) shall also include any employees, supervisors, managers, taxi owners and drivers. 
Concessionaire(s) is granted a vehicle permit allowing Concessionaire(s) to operate vehicles to pickup
and deliver passengers at the Airport in accordance with these Operating Instructions, applicable
Port tariffs, Port Rules and Regulations, and Port Procedures and Directives pertaining to operation of
vehicles; City of Seattle, King County or other applicable regulatory agency statutes, ordinances, and
regulations and any or all amendments to the foregoing. Current applicable Port Rules and
Regulations, Port Procedures and Directives, and Port Tariffs may be obtained by Concessionaire(s)
from the Port's Ground Transportation Office located at the Airport. 
The following Operating Instructions apply to Concessionaire(s) when operating at the Airport. As
used in these Operating Instructions, the term "Driver" shall mean any On-Demand taxi driver who is
the owner or leasor of the Concessionaire and has a fully-licensed taxi. "Taxi" shall mean any fullylicensed
On-Demand Taxi that is associated and authorized with the Concessionaire(s). 
1.     AREAS OF OPERATION. 
See Exhibits A and B. 
2.     PERMITS AND LEASE. 
A.    On-Demand Taxi service is defined as transportation service in a taxi cab that is
available and waiting at the Airport to be called to specific Port designated areas by
passengers as they depart from the terminal. 
B.    The On-Demand Taxi permit ("Permit") allows driver access to and from the Airport to
provide taxi passenger pick-up on an on-demand basis at the Airport. The permits are
solely associated with the privilege to operate at Seattle-Tacoma International Airport
and shall not be transferred outside of the operation upon termination of the agreement. 
C.    A minimum of two hundred and ten (210) taxi permits will be issued. Permits must be
displayed while operating at the Airport. Permits are valid for one year and must be
renewed each year. Owner shall sign a Permit Receipt (Exhibit C) and agrees to
surrender the permit upon breach of the operating instructions, expiration of such
permit or at the termination of this agreement. 
D.    The permit shall not be transferable to any other vehicle. 
33

E.    Driver may request that MGT transfer a permit to a replacement vehicle or onto a
replacement windshield. 
F.     The original permit must be returned to Ground Transportation Office before another
permit will be issued. The Ground Transportation Office must be notified of any
vehicle replacements within five (5) business days of the change. 
G.    Driver shall sign a permit receipt for each permit issued during the term of the
operating agreement. Each such permit must be surrendered by driver on demand of
MGT. Please see Exhibit C for a copy of the permit receipt. 
H.    A charge of $10.00 a day will be assessed for temporary permits. Temporary permits
are available for substitute vehicles and can be obtained in the Ground Transportation
Office. Said permits shall be effective for a term as indicated by MGT. The temporary
permit is to be returned to MGT before the original permit-assigned vehicle shall be
returned to operation at the Airport. A charge of thirty dollars ($30) will be assessed
for a temporary permit that is not returned upon its expiration. 
I.      Concessionaire(s) shall provide to MGT a current written list of the names and
numbers of each Driver authorized to operate the taxi(s) in the form attached hereto as
Exhibit D. Each Driver shall comply with and be bound by these Operating
Instructions. 
J.     The total  number of vehicles shall not go below two hundred and ten (210).
Concessionaire(s) may deactivate any of its vehicles by giving MGT written notice of
intent to deactivate. An on-demand taxi may not remain deactivated for more than
sixty (60) calendar days without prior written consent of MGT. 
K.    Owners, it's Taxis and authorized drivers shall at all times comply with and be bound
by all applicable federal, state and local laws, ordinances (including but not limited to
King County ordinances) and regulations (including but not limited to Port of Seattle
Schedules of Rules and Regulations and Tariffs) and any amendments foregoing. 
3.     PROCEDURES FOR PICKING UP PASSENGERS. 
A.    The Concessionaire(s) activities at the Airport, including but not limited to,
loading/unloading passengers and baggage, will be conducted within designated areas
only. 
B.    Ground Transportation Plaza, 3rd Floor- Parking Garage & 160th Street Taxi Holding
Lot 
i)    On-demand taxi staging is available in the 3rd Floor Staging Area at the north
end of the floor. Concessionaire's vehicles, when at the Airport, shall only wait
within the designated holding areas approved by MGT. 
ii)   MGT has established two On-Demand taxi pick-up areas and two holding/staging
areas. The two pick-up areas are provided in the north and south ends of the 3rd 
floor of the parking garage. Both areas are curbside. The holding/feeder areas are

34

located at the north end of the 3rd floor of the parking garage and off-site at 160th 
Street. 
iii)   The On-Demand Taxi services must be covered 24 hours a day. 
C.    Arrivals/Departure Drives 
i)    Taxi operations will be on the 3rd floor of the parking garage, however, at times
in which a special accommodation is required for a passenger a taxi may, with the
approval of the Ground Transportation office, pick up on the arrivals/departures
level. 
ii)   Passengers shall not have the right to select any taxi available. 
D.    MGT will designate and identify feeder lines, holding lot areas, load/unload
areas/zones and reserves the right to change, designate, locate or abolish these areas at
any time. 
4.     UNATTENDED TAXIS 
C.    While stationed in the feeder line, drivers must notify the Ground Transportation
Office if he/she becomes necessary to leave his/her post. 
D.    On-Demand Taxis left unattended for more than ten (10) minutes may be moved to a
holding lot at Concessionaire's expense. 
E.    Drivers are not to loiter or solicit inside the terminal baggage claim areas or around the
Ground Transportation Office. 
5.     USE OF AIRPORT PREMISES. 
A.    Concessionaire(s), and Authorized Drivers of Taxis may use the remote holding lot,
feeder lines, taxi areas and airport drives only at the times and for the purposes set
forth in this agreement. 
B.    No personal or other business (other than in connection with this Agreement and/or
these Operating Instructions) shall be conducted in these areas. No persons other than
Concessionaire(s) or its Drivers shall be permitted in the above mentioned areas except
as provided in this Agreement and/or these Operating Instructions. 
C.    Parking for business related activities of the Concessionaire(s) will be conducted at on
off-site  lot.  Employees  working  in  the  remote  lot  will  be  monitored  by
Concessionaire(s). 
D.    Vehicles shall not restrict, block, or impede the movement of any vehicular or
pedestrian traffic at the Airport. 
E.    Overflow holding will be coordinated with MGT. Designated loading areas/zones,
holding areas and feeder line are to be used for On-Demand Taxi activity only. 

35



F.     Sharing of a taxi by passengers not traveling to the same destination is not allowed,
unless the airport is operating under an elevated operational or security level. Serious
weather situations may be applicable. 
G.    Taxis shall not wait or park at the curbside on the drives unless the driver is actively
loading/unloading passengers. 
H.    Other than taxi drivers engaged in loading/unloading of passengers and a taxi
coordinator position, Concessionaire's employees shall not be on the Airport's drives
unless authorized by MGT. 
I.      Drivers shall not be able to transport passengers who have solicited or requested their
service while they are loading other passengers. 
J.     Drivers shall not solicit or engage in any activities at the Airport intended to persuade
members of the public to utilize Concessionaire(s) vehicles and/or services except as
specifically approved by MGT. Drivers shall not wave down passengers or loiter in
walkways. Drivers shall remain in close proximity to their vehicles and stand in a
professional and orderly manner. 
6.      EQUIPMENT OF CONCESSIONAIRE(S) AND INSPECTION. 
A.    "Taxi" means a category of for hire vehicle approved to operate within an association. 
B.    It is the Port's intent that the fleet of taxis operating at Sea-TacAirport be industry
leaders. All vehicles operated or offered for public service at the Airport pursuant to
this Agreement shall be in good operating order, free from mechanical defects, and in
clean, neat, safe, washed and waxed regularly, and attractive condition both inside and
outside. Such vehicles will have proper seating luggage capacity and other amenities
necessary for passenger comfort and convenience. Any minor repairs must be fixed
within the time frame displayed in Exhibit F. (See City Rule R-6.310.320.G) 
C.    Vehicles under this Concession Agreement shall be made available for inspection and
review by MGT or King County/City of Seattle Inspector at any time while on Port
property. Vehicles shall be inspected for cleanliness, proper equipment, good
appearance, safe operating condition, urethane paint, and violations of any laws,
ordinances or Port Rules and Regulations or City of Seattle Vehicle Rules (See City
Rule R-6.310.320.G) 
D.    Concessionaire(s) shall act to ensure that its members operate a fleet of vehicles that
minimize air emissions and institute operational practices that help protect impacts to
the natural environment. Concessionaire(s) shall also institute practices that promote
the efficient movement of people to and from Sea-Tac Airport. 
i)  By September 1, 2010, Concessionaire(s) shall ensure that at least fifty percent (50%) of
its vehicle fleet utilizes alternative fuels, as defined by the U.S. Energy Policy Act, or is
designated by the United States Environmental Protection Agency as having an highway
rating of 45 mpg or greater. Evidence of minimum mpg, or alternative fuel status will be
submitted electronically to theMGT every September 1st. Concessionaire(s) will provide
vehicle registrations or other documentation as approved by the MGT as verification of
36











compliance. The Department of Energy considers the following vehicle fuels as
alternatives to petroleum: Biodiesel, Electricity, Ethanol, Hydrogen, Methanol, Natural
Gas, and Propane.  For more information about alternative vehicle fuels, consult
http://www.afdc.energy.gov/afdc/fuels/index.html 
ii)  By September 1, 2011, Concessionaire(s) shall ensure that one hundred percent (100%) of its
vehicle fleet utilizes alternative fuels, as defined by the U.S. Energy Policy Act, or is
designated by the United States Environmental Protection Agency as having an highway rating
of 45 mpg or greater. Evidence of minimum mpg, or alternative fuel status will be submitted
electronically to the MGT every September 1st.  Concessionaire(s) will provide vehicle
registrations or other documentation as approved by the MGT as verification of compliance. 
iii) By September 1, 2010, Concessionaire(s) shall develop, implement, and submit to the MGT a
fleet-wide anti-idling policy.  The Concessionaire(s) anti-idling policy shall include the
requirement that vehicle engines shall be turned off when vehicles are not occupied. The
Airport encourages the Concessionaire(s) to evaluate opportunities to procure and install antiidling
equipment. 
iv) The Airport encourages Concessionaire(s) participation in the Evergreen Fleet Initiative
(www.evergreenfleets.org). Evergreen Fleets is a collaborative effort between local fleet
managers, the Puget Sound Clean Air Agency and the Puget Sound Clean Cities Coalition to
help develop innovative fleet standards for the betterment of our environment. 
v)  Concessionaire(s) shall coordinate a semi-annual meeting with Airport environmental staff to
discuss achievements and obstacles pertaining to improving the efficient and effective
movement of people to and from Sea-Tac Airport via taxi service. In conjunction with the
semi-annual meetings, Concessionaire(s) will provide information regarding non-revenue
mileage and its course of action to reduce non-revenue vehicle trips. 
vi) By March 1st of each year of this contract, Concessionaire(s) shall electronically submit to the
MGT information regarding greenhouse gas emissions associated with taxi operations from
the previous calendar year. Data shall include, at a minimum, carbon dioxide (CO2) emissions
from vehicle fuel consumption and energy used for office and taxi business. Data can be
provided in tons of CO2 emitted, or raw fuel and energy use. 

vii) In the event that Concessionaire(s) fails to comply with the requirements set forth in this
Paragraph, the Port specifically reserves the right to issue a notice of default under, and
terminate, this Agreement. 

E.    Vehicles shall be at least a four door full-size and shall not be older than six years,
commencing on the date of this agreement, with the following exceptions: 
(i) Concessionaire(s) agrees that at all times during the term of this Concession
Agreement, no vehicle shall be of a model more than six year prior to the
current calendar year. For example, 2004 model year vehicles will be permitted
in 2010, but not 2011. 

37



(ii) To encourage Concessionaire(s)' members to provide larger vehicles for special
needs patrons of the airport, the Port shall allow taxis that are vans or minivans
with appropriate features to support wheelchairs to operate for an additional
one year period, but shall not exceed seven years of age. 
(iii) Concessionaire(s) will provide a total of 3 ADA accessible vans or minivans
for every 70 vehicles within the fleet. 
F.     Drivers shall comply promptly with instructions regarding vehicle use from MGT. 
G.    Drivers shall be reviewed for cleanliness, good appearance, and violations of King
County, City of Seattle laws, ordinances or Port Rules and Regulations. 
H.    Digital Security Cameras must be installed in all taxis per City of Seattle rules. (See
City Rule R-6.310.320.S) 
I.      Silent alarms must be installed and monitored for each taxi per City of Seattle rules
(See City Rule R-6.310.320.T) 
J.     An On-Demand Taxi may be pulled out of line to be washed while in the remote
holding lot and returned to its original place in line as long as the On-Demand Taxi
immediately preceding it when it was taken out of line to be washed has not been
dispatched, in which case, the On-Demand Taxi being washed must go to the end of
the line in the remote holding lot. 
K.    No On-Demand Taxi shall display bumper stickers or unnecessary markings.
Concessionaire(s) logo and phone number is permitted and must have "Airport Taxi"
markings with MGT approval. 
L.    All taxis shall be repaired within the times described on attached Exhibit F. 
M.   Minor vehicle body damage or appearance defects shall be repaired within a time
frame set by MGT to repair such damage. 
N.    There will be no repairs made to taxis on Port property. 
O.    Vehicle mileage should not exceed 100,000 miles unless the vehicle satisfactorily
passes a vehicle condition safety inspection at 100,000 miles and then every additional
25,000 miles. The safety inspection must be performed by a King County/City of
Seattle approved certified manufacturer's auto mechanic at a specified location, and a
garage that has an Automotive Certificate of Excellence covering the items more fully
described in Exhibit E. Drivers will adhere to any safety inspection calendar required
by King County/City of Seattle Inspectors. 
P.     Concessionaire(s) vehicles shall have the necessary equipment (such as winter tires or
chains) to operate safely in snow and inclement weather conditions. 
Q.    Concessionaire(s) shall furnish, at their expense, identification badges for all its drivers
and owners to display on the exterior of the uniform, above the waist. The badges shall
include a photo of the driver/owner, full name and taxi vehicle number. 
38
















7.     CONDUCT OF DRIVER. 
A.    Only Drivers registered and on file in the Ground Transportation Office may transport
passengers at the Airport (see Exhibit D). Drivers must be successful recipients of the
King County/City of Seattle For Hire Licensing Program. Please see City Rules: 
For-hire Driver Licensing and Requirements 
6.310.400. For-hire driver's license application. 
6.310.405. Criminal background check. 
6.310.410. For-hire driver physician's certification. 
6.310.415. For-hire driver training program. 
6.310.420. For-hire driver written and oral examination. 
6.310.425. For-hire driver temporary permit. 
6.310.430. For-hire driver Standards for license denial. 
6.310.440. For-hire driver license expiration and renewal. 
6.310.450. For-hire driver operating standards. 
6.310.455. For-hire driver conduct standards. 
6.310.460. For-hire driver taxicab meter/rates standards. 
6.310.465. For-hire driver Passenger relations standards. 
6.310.470. For-hire driver soliciting and cruising standards. 
6.310.475. For-hire driver taxi zone standards. 
6.310.480. For-hire driver Wearing costume. 
B.    Drivers shall, at all times when on duty, be in proper uniform, be neatly and cleanly
dressed, conduct themselves in an exemplary manner, be courteous and polite to the
public and all Airport employees, and not engage in any questionable, obnoxious or
offensive conduct. In addition to providing exemplary service to the traveling public,
drivers shall also treat other airport employees and ground transportation operators
with the same courteous and polite behavior. 
C.    Driver shall discharge its duties in an efficient manner in order to maintain a high
standard of service to the public. Driver's performance will be judged by MGT. 
D.    MGT may, in addition to any other remedies described in the Agreement, request
require that particular Drivers be removed from activities at the Airport if said Drivers
are involved in more than three (3) violations during their tenure at the airport. Should
gross misconduct occur, MGT may require removal without 3 previous violations. 
E.    Drivers are not to drive the taxi for longer than ten (10) hours in any twenty-four (24)
hour period. 
8.     ENFORCEMENT PROCEDURES. 
A.    Violations may result in a monetary fine against driver and/or a suspension of the
vehicle or its driver (see Exhibit G). 
B.    Port personnel who observe a violation or investigate a reported violation shall issue
violations of operating instructions.
C.    MGT may impose a fine or a temporary suspension of a driver and/or vehicle. The
company will remain liable for all violations incurred by its drivers and vehicles. 

39

D.    The schedule of monetary fines shall be published in the Port's tariff, and drivers shall
comply with such schedule. Until such tariff is published, a one hundred dollar and
fifty ($150.00) monetary fine for each violation shall be in force. If fine is not paid
within ten (10) business days, vehicle permit or all company permits will be revoked. 
E.    If MGT chooses to suspend a driver of a vehicle, such suspensions will be carried out
pursuant to the following procedures: 
Two violation notices                     1 day suspension 
Three violation notices                     2 - 7 day suspension 
Four violation notices                     8 - 90 days suspension 
Five violation notices                      91 - 365 days suspension 
Violation compilations for purposes of suspensions shall be for a rolling 12-month
period starting at the agreement commencement date. 
F.     Driver has the right to appeal any fine assessed by MGT or any suspension of two days
or longer. 
G.    Following mailing of the notice and fine or suspension by MGT to driver, driver shall
have ten (10) business days to deliver to MGT a notice of appeal of the fine or
suspension. 
H.    A hearing will be held before a panel comprising of MGT, or designee, and other Port
Management staff, or their respective designees. The driver will be allowed to present
evidence or testimony to counter the facts upon which the fine(s) or suspension is
based. Following the hearing, the panel will issue a written notice. 
I.      If the panel decides to uphold the fine, driver shall pay the fine within four (4) business
days following mailing of the panel's decision, or begin the suspension pursuant to the
direction of MGT. 
J.     This provision is not intended to limit or bar any other remedies available to MGT
under this agreement. 
K.    If driver does not appeal within the ten (10) business day period, the driver shall pay
the fine within the following four (4) business day period or begin the suspension
pursuant to the direction of MGT. 
L.    Failure to pay or comply within the time periods prescribed above shall constitute an
additional violation and be subject to the provisions herein. 
M.   Failure to correct mechanical defects within prescribed time frame will result in
monetary fines of $100.00 per day, until the repairs are completed and verified by
MGT. MGT may order that the on-demand taxi and/or driver leave the Airport
immediately. In order for the on-demand taxi to return to the Airport, the condition
must be corrected and the vehicle is re-inspected and approved by MGT or King
County/City of Seattle Inspector. 

40

N.    If, upon inspection, it is determined that the condition of any on-demand taxi or driver
needs correction, the Concessionaire(s) or driver may be issued a written notice,
specifying the conditions to be remedied, and the time within which they must be
remedied. 
9.     GROUND TRANSPORTATION OFFICE. 
A.    Driver shall not utilize any Ground Transportation Office personnel for any purposes
involving driver's business other than dispensing general information to the public on
this service. 
B.    No Concessionaire(s) or authorized driver is allowed at the Ground Transportation
Offices  at  any  time  except  to  conduct  ground  transportation  business.
Concessionaire(s) and authorized drivers shall not loiter around the Ground
Transportation Offices. 
10.    NO SOLICITATION. 
The Concessionaire(s) shall not solicit or engage in any activities at the Airport intended to
persuade members of the public to utilize Concessionaire(s) vehicles and/or services except as
specifically approved by MGT. 
11.    AMENDMENT 
The terms and conditions of these Operating Instructions may be amended by MGT upon
thirty (30) day's prior notice to the Concessionaire(s). Emergency instructions may be issued
by MGT and shall take effect immediately. 









41

EXHIBIT A 
MAP OF OPERATING AREA 















42

EXHIBIT B 
SERVICE AREAS 
Aberdeen         Enumclaw         Madigan           Pullman           Tulalip 
Algona          Everett (Downtown)   Madison Park        Purdy            Tumwater 
Anacortes         Everett (North)      Madrona           Puyallup           Twin Lakes 
Arboretum U.W.    Everett (South)      Magnolia          Puy. South Hill      U. District 
Arlington         Evergreen St. Coll.    Maple Valley         Queen Anne         Univ. Place (Tac) 
Auburn          Fairwood         Maplewood         Ravenna          U.P.S. 
Redmond
Aurora Village      Fall City           Marysville          (Downtown)         Vanc. BC Airport 
Vanc. BC
Ballard           Fauntleroy Ferry      McChord            Redmond (North)      (Downtown) 
Bainbridge        Federal Way        Medina            Redmond (South)     Vancouver, WA 
Bangor          Ferndale          Mercer Island        Renton           View Ridge 
Belfair            Fife               Microsoft Campus      Richmond Highland    Walla Walla 
Bellevue          Fircrest           Mill Creek          Richmond Beach      Wallingford 
Bellevue
(Downtown)      Fort Lewis        Milton           Sahalee          Wenatchee 
Bell. Cross Road     Fox Island          Monroe            Salish Lodge         West Seattle 
Bell. Eastgate       Fremont            Montlake            Saltwater Park        Windermere 
Bellingham        Gig Harbor        Mountlake Terrace     Sandpoint          Woodinville 
Bitter Lake         Gorst             Mt. Rainier          Sammamish         Woodland Park 
Black Diamond     Graham          Mt. Vernon         Sammamish Pl.      Yakima 
Blaine            Green Lake         Muckelshoot Casino    Seattle (Downtown)    Yelm 
Blue Ridge        Greenwood         Mukilteo           Seattle (North) 
Bonney Lake      Hoquiam         Naval Air Station      Seattle Pac. Univ. 
Bothell           Index             New Castle          Seattle Univ. 
Brier             Inglewood          Newport Hills         Sequim 
Bridal Trails        Issaquah            North Beach          Seward Park 
Issaquah
Bremerton        (Downtown)        North Bend         Shelton 
Brown's Pt. Tac.     Issaquah Plateau      Northgate           Shilshole Bay 
Buckley          Juanita           Oak Harbor         Shoreline 
Burlington         Kenmore          Olympia            Silverdale 
Capital Hill         Kent              Orting              Snohomish 
Carnation         Kirkland           P.L.U.             Snoqualmie City 
Centralia          Klahanie           Pug. Snd. Nav. Stn.     Snoqualmie Pass 
Chehalis          Lacey            Pacific             South Bend 
Clyde Hill         Lake Chelan        Paine Field          Spanaway 
Coal Creek        Lake City          Parkland           Space Needle 
Cougar Mountain    Lake Forest Park     Pasco            Spokane 
Covington        Lake Stevens       Point Defiance Zoo     Stanwood 
Crystal Mountain    Lake Tapps         Port Angeles         Steilacoom 
Dash Point        Lake Union         Port Ludlow         Somerset 
Discovery Bay      Lake View         Port Orchard         Summet (4 Cnrs) 
Dupont          Lakewood         Port Townsend       Sumner 
Duvall           Laurelhurst         Portage Bay         Tacoma (Downtown) 
Edmonds        Leshi           Portland          Tacoma 
Edmonds (North)    Longview         Poulsbo           Tiger Mountain 
Emerald Downs     Lynnwood        Preston           Totem Lake 

43

EXHIBIT C 
PERMIT RECEIPT 
POS PERMIT #:         ________________________________________________ 
CONCESSIONAIRE     _______________________________________________ 
MAILING ADDRESS:     ________________________________________________
________________________________________________ 
PHONE #:          ________________________________________________ 
FAX #:             ________________________________________________ 
KING COUNTY LICENSE #: ________________________________________________ 
CITY OF SEATTLE LIC #: ________________________________________________ 
VEHICLE LICENSE #:     ________________________________________________ 
YEAR:             ________________________________________________ 
MAKE AND MODEL:     ________________________________________________ 
INITIAL ISSUE        REPLACEMENT       RENEWAL 
OWNER CHANGE     NAME CHANGE 
PAID (cash/check)           DATE: _________________________________________ 
INSURANCE EXPIRATION DATE: ______________________________________________ 
SIGNATURES:        _______________________________________________ 
CONCESSIONAIRE 
_______________________________________________ 
PORT REPRESENTATIVE 






44

EXHIBIT D 
AUTHORIZED DRIVER(S) LIST 
CONCESSIONAIRE:     ________________________________________________ 

DRIVER NAME ______________________________________________________________ 
CELL PHONE NUMBER_______________________________________________ 
NUMBER _____________________ EXPIRATION DATE __________________ 

DRIVER NAME ______________________________________________________________ 
CELL PHONE NUMBER_______________________________________________ NUMBER
_____________________ EXPIRATION DATE __________________ 

DRIVER NAME ______________________________________________________________ 
CELL PHONE NUMBER_______________________________________________ 
NUMBER _____________________ EXPIRATION DATE __________________ 

DRIVER NAME ______________________________________________________________ 
CELL PHONE NUMBER________________________________________________ 
NUMBER _____________________ EXPIRATION DATE __________________ 

Please use additional forms if necessary. 




45

EXHIBIT E 
VEHICLE CONDITION CHECKLIST 
DATE:              ________________________________________________ 
CONCESSIONAIRE:     _______________________________________________ 
VIN #:                ________________________________________________ 
VEHICLE LICENSE #:     ________________________________________________ 
YEAR, MAKE, & MODEL: ________________________________________________ 
MILEAGE: 
ENGINE (Electronic
Rate*        MISC        Rate*    MISC  CONT.    Rate* 
Scope Test) 
Carburetion              Lights                    Rear Axle Leaks 
Spark Plugs              Horn                     Tie Rod Ends 
Spark Plug Cables          Windshield Wipers           Idler Arms 
Distributor                Windshield Washer            Shock Absorbers 
Sheet Metal                Springs 
UNDER HOOD      Paint 
Battery                 Heating/Air Conditioning        FRONT SUSPEN. 
Battery Cables            Windows                  (Visual Inspection) 
Drive Belts               Tires                     Castor 
Radiator Hoses           Brake Lining               Camber 
Heater Hoses             Brake Fluid                Toe-in 
Coolant                Wheel Bearings 
Carburetor Air Filter         Exhaust Pipe                      OTHER 
Fuel Filter                 Tail Pipe 
Engine Oil               Muffler 
Power Steering Pump       Engine Leaks 
Transmission Leaks 
*Rate: 1 = Satisfactory / 2 = Caution / 3 = Urgent 
MECHANIC SIGNATURE & DATE: ______________________________________________




46

EXHIBIT F 
VEHICLE/DRIVER REPAIRS TIMETABLE 
AREA OF   TIME ALLOWED FOR   AREA OF   TIME ALLOWED FOR
CONCERN       REPAIRS       CONCERN      REPAIRS 
5 business days; immediately
5 days if broken or ripped;
Windshield    if problem renders vehicle
Seats       before next trip if springs are
Wipers     unsafe to drive or is blocking
exposed 
driver's vision. 
Driver's
Seat Belts           Immediately                            Immediately 
License 
Windshield/   5 business days; immediately
Operating
Windows/    if problem renders vehicle                3 business days 
Instructions 
Mirrors          unsafe to drive 
Window
3 business days        For Hire License       Immediately 
Handles Button 
Door Handles        Immediately          Clothing         Before next trip 
10 business days (or before      Exhaust
Heater       next trip, during periods of    System (leak,        Immediately 
cold weather)         muffler loose) 
Floor
5 business days         Speedometer         Immediately 
Mats/Carpet 
3 business days;
Trunk (dirty,
Before next trip          Odometer     immediately, if odometer is
clutter) 
connected to meter 
Taximeter          Immediately          Hygiene         Before next trip 
7 days for minor damage;                Immediately if worn down
Body      immediately for exposed       Tires        to safety ridge or
sharp metal                        cords/threads visible 
Hubcaps         7 business days          Paint            7 days 
Spare Tire          Immediately          Brake Lights         Immediately 
Before next trip daytime;
Headlights                           Turn Signals         Immediately 
immediately if at night 
This is not an exhaustive list of possible defects. Additional reasonable requirements and reasonable
penalties may be added to this list upon 10 days written notice to Concessionaire. The term, "business
days," shall not include Saturdays, Sundays or national holidays.




47

EXHIBIT G 
VIOLATIONS AND FINES 

VIOLATION                FINE 
Unattended Taxi/staging lot                              $150.00 
Hauling unauthorized, non-paying passengers                  $150.00 
Picking up wrong passenger                            $150.00 
Unattended Taxi/feeder line                              $150.00 
Self dispatching without proper authorization                   $150.00 
Current permit not displayed                              $150.00 
Operating Taxi on Port property after deadline for completing       $150.00 
required repairs 
Not in uniform                                      $150.00 
Sleeping in vehicle/feeder line                              $150.00 
Refusal to pay per-trip fee                                 $150.00 
Refusal of fare                                         $150.00 
Discourteous behavior to passenger/POS employee              $150.00 
Littering/ in feeder line or staging lot                          $150.00 
Littering (debris/mechanical parts) remote lot                   $150.00 
Soliciting                                             $150.00 
Overcharging passenger                               $150.00 
Feeding birds on airport premises                           $150.00 

Additional reasonable requirements and reasonable penalties may be added to this list upon ten (10)
days written notice to Concessionaire(s). Any physical altercations can lead to immediate
suspensions/terminations, no trespass orders or criminal charges. MGT reserves the right for the final
say on all violations and fines/suspensions. 



48

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