PORT OF SEATTLE
MEMORANDUM

COMMISSION AGENDA - POLICY AND STAFF BRIEFING
Item No.       6d
Date of Meeting  February 24, 2009
DATE:   February 17,2009
TO:     Tay Yoshitani, ChiefExecutive Officer
FROM:   Michael Feldman, Deputy Managing Director,Aviation Division'~ 
John Christianson, General Manager, Aviation Maintenanc~ .
SUBJECT: Aviation Maintenance Continuous Improvement and Cost Management Efforts

BACKGROUND
The Aviation maintenance department kicked off a continuous improvement program in January
2006 to better and more efficiently maintain the equipment, systems and facilities for which we
are responsible. The continuous improvement effort is being defined, led, and managed by
internal maintenance employees. This approach builds more buy-in for the changes we are
affecting, which makes us a stronger and more cohesive department.
Our continuous improvement program is focused on the meaningful integration of systems
(technology and processes), metrics, and people. Through our focused efforts, we are making
significant strides towards achieving our vision ofbeing a best-in-class maintenance organization
and a high performance workplace, recognized by:
Well defined, understood, and compliance with standardized operating procedures
Use ofkey performance indicators based on industry best practices
Maximum efficiency through strong planning and scheduling
Optimum use of equipment, inventory, technology and people
Reduced equipment and system failures as a result ofproactive maintenance practices
Through our continuous improvement efforts and achieving our department vision, we are
improving the maintenance services we offer our airport partners: delivering 24/7 operational
reliability in the most cost effective manner possible.

COMMISSION AGENDA
T. Yoshitani, ChiefExecutive Officer
February 17,2009
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During the past two years, our department has been recognized for our efforts, by receiving the
first place Excellence award from the International Facility Maintenance Association (IFMA)
Airport Council. Our award application is attached which contains more information on our
efforts.
TODAY'S BRIEFING
Today'sbriefing will provide an overview ofthe Aviation Maintenance Department'scontinuous
improvement program and cost management efforts.