8d. Memo

Dispatch and Police Records Management System Contract

COMMISSION
AGENDA MEMORANDUM
Item No.
ACTION ITEM
Date of Meeting
DATE:
December 23, 2024
TO:
Stephen P. Metruck, Executive Director
FROM:
Krista Sadler, Director Technology Delivery
8d
January 14, 2025
SUBJECT: License and Support Contract for 911 Dispatch and Police Records Management
System
Amount of this request:
Total estimated project cost:
$2,800,000
$5,325,000
ACTION REQUESTED
Request Commission authorization for the Executive Director to authorize $2,800,000 for license
and vendor support costs over a ten-year period for the Pulsiam 911 Dispatch and Police Records
Management system.
SUMMARY
In May 2022, Commission approved a project to replace the existing 911 Dispatch and Police
Records Management System for a project cost of $2,525,000. In this 2022 authorization, the
estimated cost for the ten-year license and maintenance was $2,800,000. The system, purchased
from Pulsiam, was competitively procured in 2023 and is currently scheduled for deployment in
first quarter 2025.
The new system will allow emergency response departments to manage, respond, and report on
emergency events. The Dispatch features are used by the Port 911 Center to receive calls and
dispatch the appropriate emergency response teams. The new system will facilitate
prioritization, navigation, and information dissemination for simple to complex, multiorganization emergency responses. The Records Management features are used by the Port
Police Department for additional event documentation and the management of cases, warrants,
arrest, booking, citations, and other Police business.
This request is for the post deployment licensing and support cost for the system over the next
ten years, estimated not to exceed $2,800,000. There is no change from the original estimated
total project cost.
There are no attachments to this memo.
Template revised April 12, 2018.

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