11a. Presentation
2024 Internal Audit Annual Report
Financial Stewardship Accountability Transparency Item No. 11a_supp Meeting Date: January 14, 2025 2024 Internal Audit Annual Report Glenn Fernandes - Director, Internal Audit January 14, 2025 P69 Commission Chambers 12:00 PM - 5:00 PM Operational Excellence Governance 2024 Audit Committee Commissioner Toshiko Hasegawa, Committee Chair Commissioner Ryan Calkins, Committee Member Sarah Holmstrom, Committee Public Member Substitutes Commissioner Hamdi Mohamed Commissioner Fred Felleman 2 Internal Audit Charter - Authority and Accountability Approved by Audit Committee, Commission President, and Executive Director. The Internal Audit Department derives its authority from the Port of Seattle Commission. Internal Audit conducts audits and reviews of Port departments, programs, functions, systems, contracts, and activities. The Director is a dual report, who reports functionally to the Audit Committee and administratively to the Executive Director. 3 Internal Audit Charter - Authority and Accountability The Director and his or her staff are authorized to: Have full, free and unrestricted access to all Port functions, activities, personnel, records, property, and other relevant materials necessary to accomplish their work. Access information from contracted third parties and handle the information in accordance with contractual terms. Handle documents provided to Internal Audit in the same prudent manner as by those employees who are normally accountable for them. Have full access to the Audit Committee and to the Port Commission, as needed. 4 Internal Audit Charter - Authority and Accountability The Director and his or her staff are authorized to: Allocate resources, set frequencies, select subjects, determine scope of work, and apply the techniques required to accomplish audit objectives. Obtain the necessary assistance of personnel in units of the Port where they perform audits, as well as other specialized services from within or outside the Port. Report issues related to the processes for controlling the activities of the Port and its tenants, customers and vendors, including potential improvements to those processes, and provide information concerning such issues through resolution. 5 ■ Combined Assurance to Break Down Silos: The governing body, management, andinternal audit have their distinct responsibilities, but all activities need to be aligned with the objectives and collectively grow the value of the organization. ■ Beyond the Three Lines Model: Today's environment of risk bedlam requires us to go a step further. Collaboration is a business imperative and a platform we can use to generate even greater enterprise value. Source: The Institute of Internal Auditors, THE IIA'S THREE LINES MODEL - An Update of the Three Lines of Defense, published in July 2020. 6 2024 Audit Plan Update 16 audit reports were completed in 2024: 6 Performance, 4 Capital Projects, 1 Information Technology, and 5 Limited Contract Compliance Audits identified 10 High Risk, 14 Medium Risk, and 3 Low Risk rated issues for management action Seven active GC/CM Construction Projects, continuous auditing: Required by RCW 39.10.385 Continue to identify cost savings Audit reports are shared with Audit Committee Members, and for transparency, are also posted to the Port's external facing website [Audit reports can be found at https://www.portseattle.org/page/internal-audit-reports.] 7 2024 AUDIT PLAN STATUS Audit Title Fire Department - PFAS Use, Storage, and Phase-out Time Approval Controls Delegation of Authority Equity Policy Directive Compliance Utility Management - Port-wide 1 Partner in Employment 2 Concourse A Building Expansion for Lounges/DELTA TRA T-117 Sites 23-25 Restoration Project GC/CM Closeout TSE - Phase 2 Bollards and ADA Ramps Parking Garage Elevator Modernization Application Software Security 3 Network Infrastructure Management (ICT) 3 TSA Cybersecurity 4 Payment Card Industry (PCI) QSA Assessment Results Stellar Bambuza SEA, LLC Seattle Food Partners, LLC 1915 KCHouse Concepts - SEATAC, LLC Pallino SeaTac, LLC 5 Seattle Chocolate Company, LLC Type Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Performance Performance Performance Performance Performance Performance Performance - Capital Performance - Capital Performance - Capital Performance - Capital IT IT IT IT Contract Compliance Contract Compliance Contract Compliance Contract Compliance Contract Compliance 1. This audit was added to the 2024 Plan to assess the impact of fraud allegations. 2. This audit was started in the Fourth Quarter of 2023 and completed in the First Quarter of 2024. 3. This audit was deferred due to the recent Cybersecurity Incident. 4. This audit was performed by an external consultant and managed by InfoSec. 5. This audit was added from the 2024 Contingency Audit Plan. Complete KEY In Process Deferred 8 Performance Audits Focus Six Performance audits were completed in 2024 Key Observations Included: PFAS at tenant locations Managing overtime when excessive Need for enhancements on water leak detection Opportunities to improve controls at small organizations 9 Capital/Construction Audits Four Capital/Construction audits were completed in 2024 Projects audited had estimated Capital Spend of $152 million Key Observations Included: Port's closeout expense reconciliation process was effective and met industry standards Revise Tenant Reimbursement Agreement processes to decrease the potential of unallowable or duplicate costs Improve Pay Application review processes by maintaining adequate supporting documentation Obtain Port Risk Management approval of insurance coverage and costs prior to formalizing contracts Seven GC/CM Projects; RCW required audits Estimated spend of $1.5B 10 Information Technology (IT) Audits One IT audit was completed in 2024 Focus on enhancing cybersecurity controls Discussed in non-public session 11 2025 Audit Strategy Stay independent and objective Cyber Incident Recovery Community Initiatives Closed Network Systems Continue to focus on Capital Delivery (Financial, Quality, and Schedule) Complete RCW Required GC/CM Audits Internal Audit Outreach Program - Small Business Entities/Grant Recipients that Partner with the Port 12 Questions Glenn Fernandes Director, Internal Audit 13
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