10a. Memo
SEA Moves TMA Contracting Authority
COMMISSION AGENDA MEMORANDUM Item No. ACTION ITEM Date of Meeting DATE : December 30, 2024 TO: Stephen P. Metruck, Executive Director FROM: David Tomporowski, Transportation Access Program Manager Peter Lindsay, Assistant Director, Airport Operations - Landside 10a January 28, 2025 SUBJECT: SEA MOVES TMA Contracting Authority Amount of this request: Total estimated project cost: $5,000,000 $5,000,000 ACTION REQUESTED Request Commission authorization for the Executive Director to authorize a 2-year contract with three optional one-year extensions (for a maximum duration of 5 years) with a not-to-exceed amount of $5,000,000 for a vendor to operate the airport's Transportation Management Association (TMA), also known as SEA MOVES, on behalf of the Port of Seattle. EXECUTIVE SUMMARY Commission Resolution 3759 (adopted in July 2019) calls for the Port to establish a TMA to serve non-Port, airport tenant employees with transportation resources and information on commuting to and from work at the airport. Rather than establish a traditional TMA, which often consists of a separate board and non-profit status, the Airport Division will incorporate the new employee transportation program into the existing Landside Operations structure. Staff propose procuring and hiring a contractor to operate the SEA MOVES program on behalf of the Port. To operate a robust and fully accessible TMA service, staff recommend a dedicated, on-site model at inception. This arrangement-hiring a contractor to operate a company's employee commute program-is a common industry practice. A contract not to exceed five years (a 2-year contract with three optional one-year extensions) is proposed. The total contract value is anticipated to not to exceed $5 million dollars over five years. Initial funds were approved in the 2025 budget for this work. Requesting Commission approval to begin procurement and contracting at this stage is critical to keep the Port on-track to launch SEA MOVES as a formal program in 2025. Template revised January 10, 2019. COMMISSION AGENDA - Action Item No. 10a Meeting Date: January 28, 2025 Page 2 of 6 JUSTIFICATION There are thousands of individuals and hundreds of companies that work every day across the SEA Airport campus in some capacity. These individuals all have different working hours, benefit packages, living situations, and transportation needs. The transportation-related benefits provided by the companies to their employees range from a full suite of parking and transit benefits to none at all. Given this varied and diverse workforce, the Port of Seattle, as the airport sponsor and operator, can lead as a consolidating resource and convening entity to expand commute options for all airport employees. To that end, staff finalized SEA's Commute Action Strategy in Spring 2024 that recommended a delivery structure for these resources; namely, the establishment of an SEA Airport Transportation Management Association (TMA). TMAs are member-controlled organizations that typically serve a specific concentration of employees by providing education, engagement and consulting services focused on transportation and commuting support, usually with the broad goal of reducing the number of employees commuting in single occupancy vehicles (i.e. driving alone). The core function of SEA Airport's TMA, known as SEA MOVES, is to serve as a centralized service provider for airport tenants and employees who work across diverse industries and jobs, typically with a commute at the beginning and end of their day. SEA MOVES will do this by harmonizing and universalizing commute trip rider information and distributing it across multiple trusted communication channels to reach workers where they're at. However, it will also be available to administer modal-specific initiatives, such as carpool incentives, expanded transit pass access, and active transportation encouragement. Hiring a contractor to run a company's employee commute program is a common industry practice; businesses in the Puget Sound region such as Expedia, Microsoft, and Google all employ third party vendors to manage employee-facing commute programs. Providing TMA services directly to airport employers and employees is a new line of business for the Port. As such, the Port intends to employ the services and experience of a firm that specializes in embedding themselves in a workplace and delivering programming and resources directly to employees. The contract will be structured to ensure continuity over the start-up period (two years of services) and provide opportunities to exit the arrangement if the Port would like to go in a different direction (three optional one-year extensions). The TMA shall be partially funded by a surcharge or program fee added to employee parking. The purpose of the fee is to fund TMA programming that will be administered and available to all airport employees via SEA MOVES. This arrangement is in alignment with federal airport funding requirements and state law and provides a linkage between our employee parking program and our employee commute trip reduction activities, similar to a traditional TMA. Diversity in Contracting The project team is working with the Diversity in Contracting department to establish a WMBE aspirational goal associated with this contract per TMA's scope efforts. Template revised June 27, 2019 (Diversity in Contracting). COMMISSION AGENDA - Action Item No. 10a Meeting Date: January 28, 2025 Page 3 of 6 DETAILS Standing up, launching, and continually operating a new program-a robust, fully accessible TMA that serves a 24/7, 365 workforce-requires a dedicated staff and budget to operate. The proposed contract will provide for not just an on-site staff to be the face of SEA MOVES and run the program day-to-day, but the resources to continually develop and ensure an effective, trusted, and meaningful suite of commute programming. Principal-level and managerial oversight, reporting and tracking of goals and metrics, technical support and data analysis, management of vendor relationships, QA/QC, and communications support such as website content management, promotional material creation, brand strategy and marketing, are all potential duties of the contractor. Finally, this contractor will also be responsible for administering the three modal-based initiatives of the TMA: a transit pass pilot program, a carpool/vanpool incentive program, and an active-transportation encouragement program. Scope of Work The scope of services for the contracted staff at the airport will include staffing a program office, providing trip planning assistance to employees and answering common commuting questions (what transit routes serve the airport and when, what transportation benefits does my employer provide, am I eligible for a reduced transit fare program, etc.), focus group and individual interviews (sometimes referred to as motivational interviewing) with employees, providing consulting services to airport employers on their own transportation benefits as it relates to recruitment strategies, development and dissemination of a standardized material packet containing commuting information for employers to provide their new hires, staffing support at airport employer recruiting/hiring events, coordination with Port Jobs to present at their weekly SIDA badge classes and other regular Port Jobs' programming, record-keeping for audit and evaluative purposes, and regular reporting on program metrics. ALTERNATIVES AND IMPLICATIONS CONSIDERED Alternative 1 - No action - do not pursue contract and maintain the status quo. Cost Implications: $0 Pros: (1) Cost savings. Cons: (1) By not hiring a contractor to operate SEA MOVES, SEA Airport will not establish a TMA. This is not the recommended alternative. Template revised June 27, 2019 (Diversity in Contracting). COMMISSION AGENDA - Action Item No. 10a Meeting Date: January 28, 2025 Page 4 of 6 Alternative 2 - Run the TMA internally with Port staff. Cost Implications: varies depending on number of FTEs and assigned salary range. Pros: (1) Cons: (1) (2) (3) Will allow for internal transportation demand management (TDM) subject-matter knowledge and capacity building by a dedicated, permanent staff. Additional FTEs are not approved or budgeted for in 2025. The time required to develop position(s), hire, onboard, and consult new staff would delay TMA launch by as much as one year. A new position to operate the TMA day-to-day would not account for other necessary "back-office" duties, such as communications; material and copy development; graphic design; data analysis; reporting, monitoring, and metrics; vendor management; strategic planning; etc. This is not the recommended alternative. Alternative 3 - Approve contracting authority as stated. Cost Implications: approximately $2 million plus optional additional $3 million (total NTE contract value of $5 million) Pros: (1) (2) (3) (4) Cons: (1) Hiring a vendor will provide a full complement of services beyond basic day-to-day program staffing ("back-office" duties such as communications; material and copy development; graphic design; data analysis; reporting, monitoring, and metrics; vendor management; strategic planning; etc.) Hiring a vendor provides management flexibility to address emergent issues in a new line of business. Engaging a subject-matter-expert vendor provides the opportunity to engage industry expertise in a new area for Port of Seattle staff. Contract terms provide off-ramps if the program needs re-tooling. May limit Port employee internal capacity building given that TMA staff will work for the vendor. This is the recommended alternative. FINANCIAL IMPLICATIONS There is currently an SEA employee transportation program fee ($5 per month per card) assessed on each monthly tenant employee parking card cost. The fee was first assessed in 2024 at $1 per month per card; since initiation the monies have been held for anticipated use for SEA MOVES Operations Planning work. Template revised June 27, 2019 (Diversity in Contracting). COMMISSION AGENDA - Action Item No. 10a Meeting Date: January 28, 2025 Page 5 of 6 Cost Estimate/Authorization Summary Capital Expense Total COST ESTIMATE Original estimate $0 $5,000,000 $0 AUTHORIZATION Previous authorizations Current request for authorization Total authorizations, including this request Remaining amount to be authorized 0 0 0 $0 0 $5,000,000 0 $5,000,000 0 $5,000,000 0 $5,000,000 Annual Budget Status and Source of Funds The SEA MOVES Vendor Contract is funded in the amount of $231,000 in the 2025 Aviation division budget. If this request is approved, this budget amount would increase annually per the contract for its duration. A portion of this contract would be funded by the $5 TMA fee that is included in the monthly Employee Parking card. Projected revenues for 2025 are $755k and are shown in the Future Revenues section of this memo. Financial Analysis and Summary Project cost for analysis Business Unit (BU) Effect on business performance (NOI after depreciation) IRR/NPV (if relevant) CPE Impact $5,000,000 (5 years) Transportation Management Association (Org 3413) within Landside Operations No additional revenue will be generated by this service. However, a portion or all of this requested contract will be funded by the TMA fee included in the monthly Employee Parking card. TMA Revenue is projected to be $755k in 2025, and are expected to increase in future years. N/A N/A Future Revenues and Expenses (Total cost of ownership) TMA future revenues based on potential changes in the airport tariff are as follows: TMA TMA Revenue Monthly Card Sales $ $ 2024 1.00 $ 144,000 $ 12,000 2025 5.00 $ 754,500 $ 12,575 2026 5.50 $ 891,000 $ 13,500 2027 2028 2029 2030 6.00 $ 1,044,000 $ 14,500 6.50 $ 1,209,000 $ 15,500 7.00 $ 1,386,000 $ 16,500 7.50 1,597,500 17,750 ATTACHMENTS TO THIS REQUEST (1) Presentation slides PREVIOUS COMMISSION ACTIONS OR BRIEFINGS November 19, 2024 - The Commission adopted Order 2014-13 to expand alternative Template revised June 27, 2019 (Diversity in Contracting). COMMISSION AGENDA - Action Item No. 10a Meeting Date: January 28, 2025 Page 6 of 6 transportation options for airport workers through the SEA MOVES TMA October 22, 2024 - The Commission was briefed on the SEA Airport Employee Transportation Program, a work component of GTAP. March 14, 2023 - The Commission was briefed on GTAP and TMA progress as part of the Widen Arrivals Project presentation. November 9, 2021 - The Commission was briefed on the Ground Transportation Access Plan Roadmap as part of Widen Arrivals Project progression approval. June 8, 2021 - The Commission conducted a study session on ground transportation. July 9, 2019 - The Commission adopted Resolution 3759 creating a ground transportation policy directive. May 28, 2019 - Commission Resolution 3759, creating a ground transportation policy directive, was introduced. September 25, 2018 - The Commission received a staff briefing consisting of a presentation and memo on ground transportation to the airport. July 10, 2018 - The Commission conducted a study session on travel to and from SEA Airport. Template revised June 27, 2019 (Diversity in Contracting).
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