Port of Seattle
Office of Social Responsibility





Report to the Community 2013
The Office of Social Responsibility supports the Port of Seattle's job creation and economic
development efforts in the communities we serve, and our programs help ensure that port
activities are conducted within a framework of equity, inclusion and equal access to
economic opportunity.
We work closely with other port departments, contractors, business partners and community
organizations to implement socially responsible programs. These programs include, but are
not limited to, our Small Business Program, Workforce Development Programs and
Community Giving Campaign.
During 2013, our programs served more than 7,100 community members and 900 small
businesses and nonprofits, and generated more than $67 million in value in the community.

Small Business Program
Small businesses are a critical part of creating economic vitality in
the region. By supporting small businesses, more dollars stay in the
community and help grow our economy and create jobs. The port's
Small Business Program aims to create economic opportunity,
encourage healthy competition, and increase the number of small
businesses including minority-owned (MBE), women-owned (WBE)
and disadvantaged business enterprise (DBE) firms.
As a part of the port's 25-year Century Agenda objectives, we are
working to increase the proportion of funds the port spends with
qualified small business firms on construction, consulting, goods
and services to 40 percent of the eligible dollars spent.
Small Business Spending
Through various efforts to increase participation, 553 small
businesses received $39.3 million, or 30 percent of port
expenditures in 2013.
Port staff share information at the 2013 Regional Contracting
Small Contractors and Suppliers Program         Forum, a small business outreach event in Seattle.
We partner with King County's Small Contractors and Suppliers
(SCS) program to support contracting opportunities for very
Small Business Participation
small businesses (those less than half the federal small
business size standard).                                 Rate Trends
During 2013 a total of 89 SCS businesses received:                             %SCS*     %SBE**
(Incl. SCS)
More than $10 million through port contract and sub-                                35%
contracting opportunities
30%
7.7 percent of expenditures, nearly 60 percent more than the          28%
2012 SCS rate

8%
Small Business Expenditures
5%
by Certified Type
2011          2012          2013
Number of Dollars Spent
2012  2013
*Small Contractors and Suppliers ** Small Business Enterprise
Number of firms at base, in white
Minority-Owned, Women-Owned and
$6,114,454   $10,089,806                                   Disadvantaged Business Enterprise Spending
$5,650,226              $5,961,052          We work to ensure that all firms with products or services to offer
the port have equal access to business opportunities.
$4,152,439       Following are amounts spent with MBE, WBE and DBE





$1,879,517   $1,789,509       $1,557,438    $2,741,463   $2,871,733              firms in 2013:
$1.6 million (1.2 percent) to 37 small MBE firms
$2.9 million (2.2 percent) to 48 small WBE firms
36 89   19 37   20 37   29 48   47 78       $1.8 million (1.4 percent) to 37 small DBE firms
SCS    DBE    MBE    WBE   ALL D/M/W      $4.2 million (3.2 percent) to 78 small DBE, MBE, and/or WBE 
businesses combined
SCS - Small Contractors and Suppliers; DBE - Disadvantaged Business Enterprise; MBE     *Some firms are certified in more than one category but are represented only once in
- Minority-Owned Business Enterprise; WBE - Women-Owned Business Enterprise        the combined total.
2  OSR | Report to the Community 2013

Pictured in the back row (left to right) are Luis Navarro and Mian Rice, OSR; Port CEO Tay Yoshitani; Commissioners John Creighton, Tom Albro, Bill Bryant and Courtney
Gregoire; and Deanna Zachrisson, Airport Dining & Retail. In the front row are Commissioner Stephanie Bowman and Rita Brogan of PRR, Small Business Champion.
Disparity Study                          2013 Small Business of the Year
The port recently contracted with BBC Research and Consulting     The port named PRR, Inc. the 2013 Small Business Champion.
to conduct a disparity study to analyze the participation of         Nominated by the Airport Dining & Retail, PRR is an SCS, DBE,
minority and women-owned businesses in port construction-      MBE and WBE certified firm. PRR gathered feedback from small
related contracting. We plan to share the results when the         concessionaires, architects and contractors to improve the
research is complete later in 2014.                         process and reduce the time it takes for businesses to become
concessionaires at SeaTac, and helped make these opportunities
Doing Business with the Port                 more accessible to small firms.
Our goal is to make sure more small businesses of all types have
the opportunity to do business with the port. To help us reach this
goal, we either require or incentivize participation of SCS firms on
construction projects and in consulting of goods and services
procurement. We also participated in 22 community small
business outreach events in 2013, and plan to launch a "Port 101"
training opportunity in 2014 to help even more small businesses
successfully do business with us.
Following are ways small businesses can get started:
Register your business on the port's roster (Procurement Roster 
Management System, PRMS) visit 
https://hosting.portseattle.org/prms 
To learn about SCS certification through King County visit
www.kingcounty.gov/exec/BusinessDev/contractingopps.aspx 
Ralph Graves, the port's managing director of Capital Development,
with Brian Foote of Regency Northwest, Champion of Inclusion, and
For MBE, WBE, and DBE certification through Washington State         OSR Director Luis Navarro
Office of Minority and Women Business Enterprises visit
http://omwbe.wa.gov/certification/                           2013 Champion of Inclusion
Each year, we join with Sound Transit and the
Small Business Development Center               Washington Department of Transportation to recognize
We contract with the Small Business Development Center (SBDC),         prime contractors who help us reach our small
located at Highline Community College, to help ensure that those          business goals. Last year the port awarded Regency
starting or running small local businesses have access to the             Northwest Construction, Inc. the 2013 Champion of
technical assistance they need to successfully grow and succeed.          Inclusion Award for utilizing SCS firms at a rate much
higher than required on two airport projectsthe
During 2013 the SBDC assisted 208 small firms, including 12 new         common-use improvements in the south satellite and
starts. As a result, those firms created 49 new local jobs and were          airline facility realignment.
able to access more than $1 million in loans to grow their businesses.

OSR | Report to the Community 2013   3

Workforce Development         Airport Career Success Stories
Soon after arriving in the United States from Ethiopia in late
2011, Bogale's job search took him to WorkSource of Seattle-King
Businesses in our local economy require a skilled workforce to
County, where he was referred to the Airport Jobs employment
continue growing. The port supports workforce development
center. Airport Jobs helped him land his first job, as a wheelchair
programs that provide job training and job search assistance to
agent. Looking to get ahead, Bogale completed three classes
help all members of our community access and advance in the
through Airport University last year, and with assistance from
jobs created by the port and its tenants.
Airport Jobs staff, applied and got a job as a warehouse worker/
driver for travel retailer Dufry. In this new position, Bogale not
only has a better job to support his family but also receives
medical and leave benefits for the first time.
With the help of Airport Jobs, Yusuf found a job as a custodian with
airport tenant HMSHost. During his three years doing custodial
work, Yusuf began dreaming of a job in customer service and
applied for openings but soon learned he needed more
preparation. Fortunately, the training he needed was available
right at the airport through Airport Jobs. He took customer service
and computer classes, got interview preparation and application
Clients find resources and guidance at Airport Jobs, located on the
mezzanine at Sea-Tac Airport.                                        assistance from Airport University, and applied once more. His
persistent effort to make himself more competitive paid off when
Port Jobs: Airport Jobs Center                 HMSHost promoted him into a customer service position last year.
The port contracts with Port Jobs to operate the Airport Jobs
employment center at SeaTac Airport. Their list of job openings is
updated daily, and staff members help clients search for job
openings, apply online and prepare for interviews. In addition,
Airport Jobs makes college-level classes and job skills workshops
available through its Airport University program. Through
community outreach and relationship building with employers,
Port Jobs makes as many good job matches as possible.
Following are 2013 Airport Jobs accomplishments:
Assisted more than 6,700 individuals
Helped 1,275 clients get jobs  a 17 percent increase 
compared to 2012. (Those new jobs equate to almost 
$21 million in annual wages for local households.)
Partnered with 87 employers
Participated in 161 hiring events and 17 job fairs
For details visit www.portjobs.org                         Airport University makes work-site learning possible for Sea-Tac employees.
Airport Jobs & Airport University, 2012-2013
79
Employer Partners   87                                     2012     2013
234
Enrolled in Airport University      325
Placed into Jobs           1088
1275
Served at Airport Jobs                                                            7172
6704

4  OSR | Report to the Community 2013

Port Jobs: Airport University
Our contract with Port Jobs also funds Airport University to
provide on-site job training and education opportunities at Sea-
Tac, creating more career advancement opportunities for workers
across the airport. Class topics range from airfield badge test
preparation, to food handling and customer service, to Microsoft
Office. Airport University is a partnership with Highline
Community College, so participants can earn college credits
toward certificate and degree programs for many of the classes.
Following are Airport University highlights for last year:
325 individuals took classes 
258 participated in non-college job skills workshops
88 enrolled in college-level classes, and almost 95 percent 
successfully completed them
*Some students participated in both types of learning
Over 90 percent of college-level students received need-based 
scholarships from Port Jobs
Twelve participants earned enough college credits to receive 
Urban Fellow Zaira Vallenilla began working with OSR Director Luis Navarro 
their business technology certificates from Highline           and staff in 2013.

Airport University is expanding its course offerings in 2014 to       Internship & Fellowship Programs
enable more airport workers to advance along a wider range of     The port supports a range of career awareness and hands-on
career paths.                                      learning opportunities for students, across a range of port-
related careers paths  from Aviation High School, to Ballard 
Social Enterprise Contracts = Job Training         Maritime Academy, Highline and Seattle Community College,
When possible, the port seeks to simultaneously meet          Washington State STEM Education Foundation and more. We
operational needs and support access to jobs and job training     also offer several types of paid internship and fellowship
for community members.                          opportunities.
During 2013 the following opportunities arose:                In 2013 these opportunities included:
The YWCA provided paid on-the-job training to four of its           Student Internship Program: Twenty-eight high school and 
clients in the airport's Lost & Found                         college interns gained real-world job experience through port
internships, facilitated by the Human Resources and
Northwest Center, which provides job training and 
Development and Community Partnerships departments.
employment to disabled individuals, provided the janitorial
services at Pier 69                                    Veteran Fellows Program: Five veterans participated during the 
year. One was hired into a supervisor role in the port's Aviation
Security Department following her internship. To date, 91
percent of fellows moved into civilian employment at or just
after the end of their fellowships.
Career Workplace Exploration in Skilled Trades (C-WEST) & 
Summer Youth Employment Program (SYEP): Port Marine
Maintenance partnered with Seattle Public Schools and the
City of Seattle to host two C-WEST interns from Rainier Beach
High School during the school year, and two low-income
youth in summer internships through SYEP.
National Urban Fellows (NUF) Program  OSR continued to 
participate in the NUF Program in 2013 as a mentor site, with
a NUF fellow working in our department.
To learn about future internship and fellow opportunities visit
Pictured above: Port CEO Tay Yositani with 2013 Veteran Fellows Joel Green, left, and 
www.portseattle.org/jobs/students-and-veterans
Stephen Renda, right, with A Company, 81st Brigade Support Troops Battalion,
Washington National Guard serving as honor guard
OSR | Report to the Community 2013   5

Apprentice Utilization                      Apprenticeship Opportunities Project
The port helps ensure there are training opportunities for       To help increase access to quality jobs in the skilled trades for
quality jobs in the skilled trades available to community        under-represented communities, we support the Apprenticeship
members by setting apprentice utilization goals and          Opportunity Project (AOP) as a part of our Port Jobs contract. Port
requirements for all of our large public works construction      Jobs partners with the nonprofit agency ANEW, which provides
projects. On most projects exceeding $1 million, our target is    AOP's services together with their pre-apprenticeship training
for apprentices to perform 15 percent of total labor hours. Of     program, helping community members get into apprenticeships
the apprentice hours, our goal is for 15 percent to be          and overcome challenges to successfully reach Journey level.
performed by minorities and 10 percent by women.
2013 accomplishments were as follows:
236 people enrolled in AOP services
92 percent of the participants were low-income
156 started a registered apprenticeship
Average starting wage was $20.07
These new apprenticeships mean over $5.2 million in annual 
earnings for local families
Success Story
Six of the individuals receiving services from AOP in 2013 also
worked on port construction projects. One of the six was
The port encourages training opportunities for jobs in the skilled trades.             Yoshikaza, a veteran who enrolled in Veterans in Construction 
Electrical, or VICE, a training program through ANEW. He secured 
Following are trades hours percentages achieved by contractors
an apprenticeship and was dispatched to work  but needed the 
and subcontractors working on port projects in 2013:
required work boots and rain gear, which he couldn't afford at that
time. To remove this barrier to starting work, AOP stepped in and
Apprentices worked 12.3 percent of hours, a total of 24,749 
hours, bringing in over $792,000 in wages to 130 area families    outfitted him, and today Yoshikaza continues learning skills
through this apprenticeship opportunity.
Minorities worked 17 percent of the apprentice hours 
Women worked 4.9 percent of apprentice hours 
25 percent of the projects that closed in 2013 met apprentice 
utilization requirements
106 apprentices, trained in part on port projects, reached 
Journey level

79
87 Apprentice Utilization, 2012 vs 2013 Comparisons

Apprentice Utilization                         13.6%                    2012      2013
12.3%
Contracts Active During                                              27.3%
Year Above Utilization Target                                                           34.3%
Contracts Closed During                                      23.1%
Year Above Utilization Target                                            25%
Apprentice Hours                         14.7%
by Minorities                               17%
Apprentice Hours        3.2%
by Women        4.9%
Apprentice Hours                             17.9%
by Minorities and Women                                   21.9%

6  OSR | Report to the Community 2013

Community Giving Campaign       Port Employee Community
Giving Campaign
Port employees give back through our Community Giving
Campaign. Last year employees raised more than $125,000 for
area nonprofits, nearly 12 percent more than 2012, and provided           Employee Contributions
support to 163 charitable organizations                           Non Profits Supported
$125,762
$112,658
$107,774

162         163
152


Port volunteers make a difference at a food donation drive.
Employees also organized multiple goods donation drives and
group volunteer efforts, including those who began coaching first
graders in reading, through TutorMate literacy program, last year.
2011         2012        2013
All the students tutored increased their reading skills by at least
one grade level.

Message from the Director
Last year we began charting a course to achieve the goals of the Port of Seattle's Century Agenda strategic plan.
This 25-year plan calls for the creation of 100,000 new jobs, and requires increased utilization of small business and
new port-related workforce development programs and activities.
Throughout 2013, the OSR team continued to collaborate with internal and external stakeholders in the expansion
of opportunities for small business firms as direct and indirect suppliers of goods and services, and we
accomplished 30 percent small business participation for the year. At Sea-Tac Airport we supported workforce
development activities through the non-profit organization Port Jobs. We also renewed our efforts to increase
apprenticeship utilization in all applicable port projects. We improved the payroll deduction system that allows
employees to select from more than 200 charities, and provided staff with several volunteering opportunities such
as United Way's Day of Caring, donation drives, and presentations to employees by local non-profit organizations.
Each opportunity is reviewed and vetted ensuring that it represents the port's values, mission and policies.
Now, as we move into 2014 and beyond, we look forward to supporting and
developing ever stronger partnerships in the communities we serve.

Luis Navarro
Director, Office of Social Responsibility


7

Office of Social Responsibility
The Port of Seattle is proud to be at the heart of our region's
economic engine, supporting the nearly 200,000 jobs at
companies large and small that depend on the port as the
region's gateway for international trade. At the port, we believe
in the power of collaboration. We are committed to working
with public and private-sector partners across the Pacific
Northwest to help grow 100,000 new jobs for the region. We
invite you to bring your vision of success to the table.
Contact Us
Our Team from left to right: Small Business Program Manager Mian Rice, Analyst
206.787.5775                                   Tina Boyd, Administrative Assistant Charlene Jones, Director Luis Navarro and
Workforce Development and Policy Manager Lauren O'Brien
OSR@portseattle.org
We want to hear from you!                     Visit http://www.portseattle.org/About/Organization/Pages/OSR.aspx


Port of Seattle Commissioners
Tom Albro 
Stephanie Bowman
Bill Bryant 
John Creighton 
Courtney Gregoire
Chief Executive Officer
Port of Seattle, P.O. Box 1209
Tay Yoshitani
Seattle, WA 98111 USA
206.787.3000
www.portseattle.org

The Port of Seattle operates under the State of Washington's Public Disclosure Act.
To obtain public records, please email specific requests to public-disclosure@
portseattle.org, phone 206.787.3094 or fax 206.787.3205.

Photos: Don Wilson and Port of Seattle staff