Minutes Exhibit D
Port Commission Regular Meeting
of March 27. 2018

Kathleen G. Tansey
20825  142"" Ave. 5.5., Kent, WA 98042
Home 253-530-7755 or Cell 253-653-6074

March 26, 2018

Dear Commissioners,

I come here as a taxpayer, voting constituent, long time Travel Consultant and part time 6 year
employee at Pier 91 terminal.  Each season, I resolve to make comments to those who are elected to
care for our port facilities and for tourism in the greater Seattle area.  Unfortunately, I become
distracted by activities arranging travel and volunteering at my parish during the "off-season." When I
opened the CONNECTION email last week, I was motivated to speak up, and called for information. Paul
welcomed me to write you, sign in for the meeting, and present my concerns. They are:

1.   Need for better signage in the arrival and departure vehicle area for passengers: The two small
signs directing passengers to "private car pickup" and "buses-taxis" are too small to stand out
and are often covered by the crowd or tall persons.  These signs do match the standards
acceptable at SeaTac airport.  Overhead (roof-mounted) large signs with more clarity like ones
at the airport would be more appropriate.  I invite you to come, meet with me and other
employees at Pier 91 for suggestions.
2.   More Space for Taxis-Cars-Buses in the pickup lanes:   When 2 ships are in port with current
capacity for a total of 7000 passengers. There are not enough parking spaces to pick-up
passengers, nor is there enough space for passengers to wait, especially for taxis.  With the
advent of an even larger ship docking at Pier 91 in 2019, now is the time to plan for the future.  I
suggest removal of Lot A. Then add more spaces for bus parking, taxi pickup area and at least 2
more private pick-up spaces.  At this time the north south walking corridors for passengers is
very cramped.  If feasible, the widths should be expanded, restriped and labeled for easier
passage and visibility to nd the appropriate/needed transportation mode.
3.   Dress Code for the Union Porters:  Although the Cruise Pier positions assisting passengers is a
very minor part of the Union's purpose and contract with the port, it is a vital one. These men
and women serve as the host/hostess to welcome guests to Seattle.  It is important that a good
image be presented. You will note that all the employees of other pier services are required to
wear uniforms (usually dress slacks, white button down shirts, and sweaters orjackets). These

are minimum wage jobs; certainly Union wages are enough to provide uniform clothing to
represent Seattle to the public.  This is a different venue than the loading and unloading at the
container piers. Something as simple as Seattle Blue/Green TShirts/Sweatshirts with dark jeans
or Khaki uniformity would present a better welcome to tourists that spend their dollars here. A
good impression will encourage the rst time tourist to return again.

Thank you for considering my suggestions for the port. I look forward to future improvements
Sincerely
Kat
leenG.Tansey/

WEST Side  View from Exit doors          EAST SideView from Exit doors

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AIRPORT TRANSFERS     SHUTTLES
BUSES            PARKING
/
PRIVATE PICK UP
CARS-VANs-LIMosg
WALKING PATH
To Metro & Trail