9c. 2018 Financial Performance report
Item No: 9c_attach Meeting Date: March 12, 2019 PORT OF SEATTLE 2018 FINANCIAL & PERFORMANCE REPORT AS OF DECEMBER 31, 2018 TABLE OF CONTENTS Page I. Portwide Performance Report 3-6 II. Aviation Division Report 7-15 III. Maritime Division Report 16-20 IV. Economic Development Division Report 21-24 V. Central Services Division Report 25-30 2 I. PORTWIDE FINANCIAL & PERFORMANCE REPORT 12/31/18 EXECUTIVE SUMMARY Financial Summary The Port's operating results for 2018 were very strong a record year for both the operating revenues and net operating income. Total operating revenues were $689.4M, which is $18.9M above budget and $57.4M higher than 2017. Excluding Aeronautical revenues, which are based on cost recovery, other operating revenues were $398.1M, $28.7M above budget and $30.2M higher than the 2017 actuals primarily due to higher revenues from Public Parking, Rental Cars, Airport Dining & Retail, Ground Transportation, Fishing Operations and Conference & Event Centers. Total operating expenses were $397.6M, $25.2M below budget mainly due to staffing vacancies, outside services and a $15.6M Washington State Department of Retirement Systems (DRS) Pension True-up credit. Operating income before depreciation was $291.8M, $44.2M above budget and $32.7M higher than the 2017 actuals. The Port-wide capital spending is $617.7M for 2018, 70.6% of the 2018 budget. Operating Summary Sea-Tac Airport had a record year with 49.8 million passengers in 2018 and is now the 8th busiest U.S. airport by passengers count. The total enplanement growth for 2018 was 6.2% compared to 2017. This number is comprised of enplanement growth rate of 6.3% for domestic passengers and 5.8% for international passengers. The total landed weight for 2018 was 6.8 % higher than 2017 while total air cargo metric tons were 1.5% higher than 2017. For the Maritime division, cruise passengers also reached a record of over 1.1 million in 2018, 4.0% higher than 2017. The occupancy rate at Shilshole Bay Marina increased to 96.4% compared to 94.9% in 2017. For the Economic Development division, Terminal 91 Industrial has remained at a 100% building occupancy for both 2018 and 2017. Building occupancies for Terminal 106, Central Harbor, and Marina Office and Retail have remained relatively steady in 2018. Key Business Events The Port Commission approved funds to address the shortage of local construction workers and to broaden access to training and jobs for underrepresented populations in the industry in 2018. The Port obtained Congressional authorization for Seattle Harbor Deepening Project with the U.S. Army Corps of Engineers. The Port hosted an event to celebrate the 10 year anniversary of the Port's Veteran Fellow Program. The Port is collaborating with Puget Sound Restoration Fund and the Washington State Department of Natural Resources on a Blue Carbon program to build habitat and a native oyster bed at the north end of Smith Cove in Seattle's Elliott Bay. The Port also celebrated 20 years of serving the cruise industry with over one million revenue passengers two years in a row. Additionally, the Port welcomed three international airlines to the Sea-Tac Airport and launched SEA Visitor Pass pilot program that would allow visitors past security at the Airport; visitors can now sign up for a pass giving them the opportunity to attend Airport events and enjoy other Airport amenities without having to buy an airline ticket. In December, the Port Commission authorized the fourth annual round of funding for the Tourism Marketing Support Program that provides matching funds to organizations in Washington State to promote tourism. Major Capital Projects The Port celebrated the "Topping Off" ceremony for the International Arrivals Facility (IAF) as the final structural roof beam was put in place. Additionally, IAF project design was submitted to the U.S. Green Building Council in the last quarter of 2018. The IAF project is rapidly progressing and is scheduled to open in the fall of 2020. Taxiway improvements for the Airport's longest runway (16L/34R) were completed nine days ahead of schedule; this runway was closed in September 2018 and reopened end of November 2018. Several construction projects were placed on closeouts including Concourse B Gate Improvements; Wi-Fi Enhancement for Concourses A, B, D and South Satellite; Alternate Utility Facility; ACL and Service Facility (Restroom Renovation Enabling Phase 1); T18 Storm Water Outfalls; South Satellite Communications Equipment Relocations; Dynamic Display Signs Zone 3, and Delta In-Flight Regulated Materials Support. Permits were received for the Terminal 5 Berth Modernization project and the Pier 69 solar project, and removal of North Harbor Crane is also in progress. 3 I. PORTWIDE FINANCIAL & PERFORMANCE REPORT 12/31/18 PORTWIDE FINANCIAL SUMMARY Fav (UnFav) Incr (Decr) 2016 2017 2018 2018 Budget Variance Change from 2017 $ in 000's Actual Actual Actual Budge t $ % $ % Aeronautical Revenues 244,235 264,114 291,268 301,082 (9,814) -3.3% 27,154 10.3% Airport Non-Aero Revenues 221,021 236,803 257,707 244,786 12,921 5.3% 20,904 8.8% Other Port Operating Revenues 133,211 131,114 140,415 124,612 15,803 12.7% 9,301 7.1% Total Operating Revenues 598,467 632,031 689,390 670,479 18,910 2.8% 57,359 9.1% Total Operating Expenses 325,285 372,982 397,638 422,885 25,247 6.0% 24,656 6.6% NOI before Depreciation 273,182 259,049 291,752 247,594 44,158 17.8% 32,703 12.6% Depreciation 164,336 165,021 164,362 163,309 (1,053) -0.6% (659) -0.4% NOI after Depreciation 108,846 94,028 127,390 84,285 43,105 51.1% 33,362 35.5% MAJOR OPERATING REVENUES SUMMARY Fav (UnFav) Incr (Decr) 2016 2017 2018 2018 Budget Variance Change from 2017 $ in 000's Actual Actual Actual Budge t $ % $ % Aeronautical Revenues 244,235 264,114 291,268 301,082 (9,814) -3.3% 27,154 10.3% Public Parking 69,540 75,106 80,212 78,572 1,640 2.1% 5,106 6.8% Rental Cars - Operations 37,082 35,051 37,306 35,294 2,012 5.7% 2,255 6.4% Rental Cars - Operating CFC 12,122 10,641 16,263 15,563 700 4.5% 5,622 52.8% Rental Cars - Total 49,203 45,691 53,569 50,857 2,713 5.3% 7,878 17.2% ADR & Terminal Leased Space 57,253 58,980 64,323 59,087 5,236 8.9% 5,343 9.1% Ground Transportation 12,803 15,684 18,772 16,884 1,888 11.2% 3,088 19.7% Employee Parking 9,329 9,617 10,269 9,457 813 8.6% 652 6.8% Airport Commercial Properties 9,992 18,042 15,434 14,706 727 4.9% (2,608) -14.5% Airport Utilities 7,233 7,018 7,206 7,556 (350) -4.6% 189 2.7% Clubs and Lounges 3,028 5,041 6,802 5,630 1,171 20.8% 1,761 34.9% Cruise 15,422 17,596 18,880 18,150 730 4.0% 1,284 7.3% Recreational Boating 10,255 11,086 12,529 12,166 362 3.0% 1,443 13.0% Fishing & Operations 9,108 9,297 9,763 8,388 1,375 16.4% 465 5.0% Grain 5,382 5,427 5,167 5,163 4 0.1% (260) -4.8% Maritime Portfolio Management 10,255 10,787 11,305 11,169 136 1.2% 518 4.8% Central Harbor Management 6,920 8,634 9,018 8,951 66 0.7% 384 4.4% Conference & Event Centers 8,022 9,133 11,703 9,537 2,166 22.7% 2,570 28.1% NWSA Distributable Revenue 61,584 54,925 55,992 46,647 9,345 20.0% 1,067 1.9% Other 8,902 5,854 7,177 6,477 700 10.8% 1,324 22.6% Total Operating Revenues (w/o Aero) 354,232 367,917 398,122 369,398 28,724 7.8% 30,205 8.2% TOTAL 598,467 632,031 689,390 670,479 18,910 2.8% 57,359 9.1% 4 I. PORTWIDE FINANCIAL & PERFORMANCE REPORT 12/31/18 MAJOR OPERATING EXPENSES SUMMARY Fav (UnFav) Incr (Decr) 2016 2017 2018 2018 Budget Variance Change from 2017 $ in 000's Actual Actual Actual Budge t $ % $ % Salaries & Benefits 102,873 112,837 127,575 135,982 8,407 6.2% 14,738 13.1% Wages & Benefits 99,917 108,041 108,381 122,544 14,163 11.6% 340 0.3% Payroll to Capital Projects 21,744 25,708 28,329 28,964 635 2.2% 2,621 10.2% Equipment Expense 7,106 11,118 10,622 8,212 (2,411) -29.4% (495) -4.5% Supplies & Stock 8,792 10,238 10,781 8,800 (1,981) -22.5% 542 5.3% Outside Services 70,116 83,603 99,885 112,292 12,407 11.0% 16,282 19.5% Utilitie s 21,123 23,529 25,552 24,219 (1,334) -5.5% 2,024 8.6% Travel & Other Employee Expenses 4,200 4,767 4,848 6,398 1,550 24.2% 81 1.7% Promotional Expenses 1,178 1,408 1,956 2,341 385 16.4% 548 38.9% Other Expenses 25,118 36,483 31,911 28,045 (3,867) -13.8% (4,572) -12.5% Charges to Capital Projects (36,880) (44,750) (52,203) (54,910) (2,707) 4.9% (7,453) 16.7% TOTAL 325,285 372,982 397,638 422,885 25,247 6.0% 24,656 6.6% The 2018 actuals are $24.7M higher than the 2017 actuals primarily due to the following: Payroll: $15.0M higher mainly due to the addition of new FTEs and pay for performance increase; partially offset by a $15.6M DRS pension True-up credit. Outside Services: $16.3M higher largely due to more consultant expenses, more capital and expense projects, and some capital to expense write-offs. Other Expenses: $4.6M lower due to environmental liability expenses ($4.0M). TOTAL OPERATING AND NON-OPERATING REVENUES AND EXPENSES Fav (UnFav) 2016 2017 2018 2018 Budget Variance ($ in 000's) Actual Actual Actual Budge t $ % Revenues 1. Operating Revenues 598,467 632,031 689,390 670,479 18,910 2.8% 2. Tax Levy 71,678 71,702 71,771 72,000 (229) -0.3% 3. PFCs 85,570 88,389 94,070 91,787 2,283 2.5% 4. CFCs 24,715 25,790 21,802 22,161 (359) -1.6% 5. Fuel Hydrant 6,992 7,000 6,942 7,023 (82) -1.2% 6. Non-Capital Grants & Donations 6,284 6,705 1,573 5,504 (3,931) -71.4% 7. Capital Contributions 18,108 30,112 43,650 41,379 2,271 5.5% 8. Interest Income 8,448 12,174 26,287 15,713 10,573 67.3% Total 820,262 873,902 955,484 926,047 29,438 3.2% Expe ns e s 1. O&M Expense 325,285 372,982 397,638 422,885 25,247 6.0% 2. Depreciation 164,336 165,021 164,362 163,309 (1,053) -0.6% 3. Revenue Bond Interest Expense 105,567 97,748 100,432 122,544 22,111 18.0% 4. GO Bond Interest Expense 9,765 13,891 13,414 13,501 88 0.6% 5. PFC Bond Interest Expense 5,251 4,931 4,368 4,437 69 1.5% 6. Public Expense 8,560 4,588 5,269 10,794 5,525 51.2% 7. Non-Op Environmental Expense 280 4,464 10,600 2,250 (8,350) -371.1% 8. Other Non-Op Rev/Expense 12,087 10,441 3,217 473 (2,744) -580.5% Total 631,131 674,066 699,299 740,193 40,893 5.5% Special Item 147,700 - 34,923 - (34,923) 0.0% Retro Adjustment to Net Position - - 2,736 - (2,736) 0.0% Increase In Net Position 41,431 199,836 218,526 185,854 32,673 17.6% 5 I. PORTWIDE FINANCIAL & PERFORMANCE REPORT 12/31/18 Major Budget Variance Explanations: Non-Capital Grants & Donations: $3.9M lower than budget mainly due to less DOE grants. Interest Income: $10.6M higher than budget as budget did not include interest earnings on new bond proceeds. Revenue Bond Interest Expense: $22.1M favorable to budget mainly due to savings from new revenue bond and lower cost of issuance than budgeted. Public Expense: $5.5M less than budget due to Safe & Swift and Heavy Haul did not take place as budgeted. Non-Op Environmental Expense: $8.4M higher than budget mainly due to Environmental Remediation Liabilities increase for T91, Lower Duwamish Superfund, South Park Marina, EWW Superfund, T30 and T5. Special Item Expense: $34.9M higher than budget due to T25 NRD restoration project. KEY PERFORMANCE METRICS Fav (UnFav) Incr (Decr) 2017 2018 2018 Budget Variance Change from 2017 Actual Actual Budge t Chg. % Chg. % Enplanements (in 000's) 23,416 24,894 24,654 240 1.0% 1,479 6.3% Landed Weight (lbs. in 000's) 28,431 30,350 29,203 1,147 3.9% 1,919 6.8% Passenger CPE (in $) 10.52 10.79 11.63 0.84 7.2% 0.27 2.6% Grain Volume (metric tons in 000's 4,363 4,379 4,146 233 5.6% 16 0.4% Cruise Passenger (in 000's) 1,072 1,115 1,081 34 3.2% 43 4.0% Shilshole Bay Marina Occupancy 94.9% 96.4% 95.9% 0.5% 0.6% 1.5% 1.6% CAPITAL SPENDING RESULTS 2017 2018 2018 Budget Variance $ in 000's Actual Actual Budge t $ % Aviation 294,497 579,135 795,883 216,748 27.2% Maritime 20,489 25,091 46,449 21,358 46.0% Economic Development 3,739 2,066 6,099 4,033 66.1% Central Services & Other (note 1) 5,798 11,456 26,779 15,323 57.2% TOTAL 324,523 617,748 875,210 257,462 29.4% Note: (1) "Other" includes $1.7M Stormwater Utility capital projects. PORTWIDE INVESTMENT PORTFOLIO During the fourth quarter of 2018, the investment portfolio earned 2.13% versus the benchmark's (the Bank of America Merrill Lynch 1-3 Year US Treasury & Agency Index) 2.53%. Over the last twelve months the portfolio and the benchmark have earned 1.86% and 2.54%, respectively. Since the Port became its own Treasurer in 2002, the life-to-date earnings of the Port's portfolio and the benchmark are 2.46% and 1.83%, respectively 6 II. AVIATION DIVISION PERFORMANCE REPORT 12/31/18 FINANCIAL SUMMARY Fav (UnFav) Incr (Decr) 2016 2017 2018 2018 Budget Variance Change from 2017 $ in 000's Actual Actual Actual Budget $ % $ % Operating Revenues: Gross Aeronautical Revenues 247,811 267,690 291,268 301,082 (9,814) -3.3% 23,578 8.8% SLOA III Incentive Straight Line Adj (1) (3,576) (3,576) - - - 0.0% 3,576 -100.0% Aeronautical Revenues 244,235 264,114 291,268 301,082 (9,814) -3.3% 27,154 10.3% Non-Aeronautical Revenues 221,021 236,803 257,707 244,786 12,921 5.3% 20,904 8.8% Total Operating Revenues 465,256 500,916 548,975 545,867 3,107 0.6% 48,058 9.6% Total Operating Expense 261,226 299,114 318,849 334,856 16,007 4.8% 19,735 6.6% Net Operating Income 204,030 201,802 230,126 211,011 19,114 9.1% 28,324 14.0% Capital Expenditures 153,887 293,785 579,135 796,200 217,065 27.3% 285,350 97.1% (1) Annual non-cash amortization of $17.9M lease incentive related to the 5 year SLOA III agreement which ended in 2017. Division Summary 2018 Actuals vs. 2018 Budget Net Operating Income for 2018 is $19.1M higher than budget (9.1% favorable) o Operating Revenue is ($3.1M) higher than budget (0.6% favorable) primarily due to higher revenue in Non-Aeronautical Revenues, driven by strong performance in Airport Dining & Retail despite unit closures for lease transition, Rental Car, Public Parking, Port-owned Clubs, and Ground Transportation which has continued strong growth in TNC activity. o Operating Expenses are $16.0M lower than budget (4.8% favorable) primarily due to a year-end pension credit adjustment to the Airport $5.5M and savings from other divisions $19.7M which included the airport's allocated share ($7.2M) of the year-end pension credit adjustment affecting other divisions, partially offset by higher than anticipated Environmental Remediation Liability cost increase ($2.2M) associated with remediation required for IAF & NSAT mega projects, and Capital to Expense write offs ($6.9M). Division Summary 2018 Actuals vs. 2017 Actuals Net Operating Income for 2018 is $28.3M higher than prior year (14.0% favorable) o Operating Revenue is $48.1M higher than prior year (9.6% favorable) primarily due to higher Aeronautical revenue of which $23.6M of the increase is driven by higher rate-based costs and lower revenue sharing. Non-Aero revenue increased by $20.9M due to increased activities in the Landside business, primarily in Airport Dining & Retail, Ground Transportation, and Clubs and Lounges. O Operating Expenses are $19.7M higher than prior year (6.6% variance) due to higher payroll of $10.9M (net of the 2018 year end pension credit adjustment) due to staffing that increased between 2017 and 2018, higher outside services expense of $6.6M which was primarily due to non-recurring expenses focused on addressing strategic initiatives throughout the airport, and higher Capital to Expenses of $4M. These 2018 Total Operating Expenses are partially offset by the one-time amortization for prepaid frontage fees in 2017 of $3.6M. 7 II. AVIATION DIVISION PERFORMANCE REPORT 12/31/18 A. BUSINESS EVENTS Safety: Below targets: o 2018 Airfield Composite Safety Score of 12 vs. goal of 29 o 2018 Occupational injury rate of 5.9 vs. goal of 4.61 o 2018 days away severity rate of 90.84 vs. goal of 65.10 Innovation & Efficiency: Achieved goal of at least 2 in each department. Highlights include: o SEA Visitor Pass pilot program implemented in Q4 o Installed dynamic ticket counter signage in Zone 1. o Completed Lean Lift for traffic congestion Asset Management: Completed asset management gap assessment in Q3. Social Responsibility: Mixed results: o Achieved Disadvantaged Business Enterprise (DBE) share of total Airport Improvement Project (AIP) funded construction contracts of 15.43% vs. goal of 8% o Achieved ACDBE share of ADR gross sales of 19.9% vs. goal of 22% Customer Service: Below targets. Airport Service Quality scores below 2017 in all 6 categories. Environment and Sustainability: o SAF: Commission approved sustainable aviation fuel strategic plan in Q3 o Sound insulation: 20 homes not insulated, but gained FAA grant to fund work in 2019 o Stormwater: completed regional stormwater assessment in Q4. Financial Performance: Achieved both goals. o 2018 Non-aero NOI of $150 million vs. budget of $127 million o 2018 CPE of $10.79 vs. adjusted budget of $11.63 Capital Project, Planning & SAMP: Achieved most milestones: o Completed SAMP near term projects scoping for Environmental Review in Q3 o IAF: Completed design, sterile corridor Pod A, structural steel, bridge foundations o NSAT: on track to achieve opening of phase 1A in January 2019 o Baggage Optimization: Phase 1: completed 74% of construction; Phase 2 completed 90% of design o SSAT Renovation: on hold o Concourse D Hardstand Terminal: facility completed, activated and operational o Restroom Upgrades: Phase 1 enabling work in construction B. KEY PERFORMANCE METRICS % Change 2016 2017 2018 from 2017 Total Passengers (000's) Domestic 40,871 41,804 44,422 6.3% International 4,866 5,130 5,428 5.8% Total 45,737 46,935 49,850 6.2% Operations 412,170 416,124 438,391 5.4% Landed Weight (In Millions of lbs.) Cargo 1,888 2,323 2,471 6.4% All other 25,387 26,107 27,879 6.8% Total 27,276 28,431 30,350 6.8% Cargo - Metric Tons Domestic freight 194,754 242,271 241,397 -0.4% International freight 114,350 123,934 133,274 7.5% Mail 57,326 59,651 57,644 -3.4% Total 366,430 425,856 432,315 1.5% 8 II. AVIATION DIVISION PERFORMANCE REPORT 12/31/18 C. Key Performance Measures Fav (UnFav) Incr (Decr) 2016 2017 2018 2018 Budget Vairance Change from 2017 Actual Actual Actual Budge t $ % $ % Key Performance Metrics Cost per Enplanement (CPE) 10.10 10.52 10.79 11.63 0.84 7.2% 0.26 2.5% Non-Aeronautical NOI (in 000's) 128,727 133,101 149,959 126,607 23,352 18.4% 16,858 12.7% Other Performance Metrics O&M Cost per Enplanement 11.46 12.77 12.81 13.58 0.77 5.7% 0.03 0.3% Non-Aero Revenue per Enplanement 9.70 10.11 10.35 9.93 0.42 4.3% 0.24 2.4% Debt per Enplanement (in $) 104 114 133 116 (17) -14.8% 19 16.3% Debt Service Coverage 1.53 1.57 1.66 1.51 0.15 9.7% 0.08 5.3% Days cash on hand (10 months = 304 days) 416 379 235 304 -69 -22.6% (144) -37.9% Aeronautical Revenue Sharing ($ in 000's) (37,395) (42,311) (36,863) (35,799) (1,065) -3.0% 5,447 12.9% Activity (in 000's) Enplanements 22,796 23,416 24,894 24,654 240 1.0% 1,479 6.3% Key Performance Metrics 2018 Actual compared to 2018 Budget: Cost per Enplanement (CPE): o Adjusted CPE Budget is 11.63 (as shown above) based on 40% Revenue Sharing per SLOA IV agreement bringing the adjusted CPE to $0.84 favorable to budget. The 2018 Actual reflects 40% Revenue Sharing as negotiated in the SLOA IV agreement, which was not known when the 2018 Budget was approved. o Note: CPE $0.56 favorable to original budget of $11.35 - 2018 Budget assumed 50% Revenue Sharing. o CPE increase of $0.26 compared to prior year due to increase in rate base costs and decrease in revenue sharing percentage under SLOA IV. Non-Aero NOI: o Non-Aero NOI 2018 Actual is $23.4M favorable to 2018 budget due primarily to increased Ground Transportation activity, increased transactions in Public Parking, and stronger performance in Airport Dining and Retail. o Non-Aero NOI 2018 Actual is $16.9M higher than prior year due primarily to increased Ground Transportation activity, increased transactions in Public Parking, and stronger performance in Airport Dining and Retail. 9 II. AVIATION DIVISION PERFORMANCE REPORT 12/31/18 D. OPERATING RESULTS Division Summary Fav (UnFav) Incr (Decr) 2016 2017 2018 2018 Budget Variance Change from 2017 $ in 000's Actual Actual Actual Budge t $ % $ % Operating Revenues: Gross Aeronautical Revenues (1) 247,811 267,690 291,268 301,082 (9,814) -3.3% 23,578 8.8% SLOA III Incentive Straight Line Adj (2) (3,576) (3,576) - - - 0.0% 3,576 100.0% Aeronautical Revenues 244,235 264,114 291,268 301,082 (9,814) 27,154 10.3% Non-Aeronautical Revenues 221,021 236,803 257,707 244,786 12,921 5.3% 20,904 8.8% Total Operating Revenues 465,256 500,916 548,975 545,867 3,107 0.6% 48,058 9.6% Operating Expenses: Payroll 101,879 114,463 125,341 132,156 6,815 5.2% 10,878 9.5% Outside Services 37,863 41,055 47,638 52,532 4,895 9.3% 6,583 16.0% Utilitie s 14,690 16,374 18,237 17,320 (918) -5.3% 1,864 11.4% Other Airport Expenses 20,655 28,292 25,125 19,776 (5,349) -27.0% (3,168) -11.2% Total Airport Direct Charges 175,087 200,184 216,341 221,784 5,443 2.5% 16,157 8.1% Environmental Remediation Liability 4,463 8,812 6,233 4,030 (2,203) -54.7% (2,579) -29.3% Capital to Expense 129 2,856 6,891 - (6,891) 0.0% 4,035 141.3% Total Exceptions 4,592 11,668 13,124 4,030 (9,094) -225.7% 1,456 12.5% Total Airport Expenses 179,679 211,852 229,465 225,814 (3,651) -1.6% 17,613 8.3% Police Costs 18,183 17,652 19,231 22,174 2,944 13.3% 1,579 8.9% Capital Development 9,319 14,701 12,607 23,092 10,485 45.4% (2,094) -14.2% Other Central Services 50,099 51,004 53,121 58,265 5,144 8.8% 2,117 4.1% Maritime/Economic Development 3,946 3,904 4,425 5,511 1,086 19.7% 520 13.3% Total Charges from Other Divisions 81,547 87,262 89,384 109,042 19,658 18.0% 2,122 2.4% Total Operating Expense 261,226 299,114 318,849 334,856 16,007 4.8% 19,735 6.6% Net Operating Income 204,030 201,802 230,126 211,011 19,114 9.1% 28,324 14.0% CFC Surplus (4,899) (2,750) (7,724) (7,142) (582) -8.1% (4,974) -180.9% Net Non-Operating Items in / out from ADF (3) 2,160 3,481 3,167 4,406 (1,239) -28.1% (314) -9.0% SLOA III Incentive Straight Line Adj 3,576 3,576 - - - 0.0% (3,576) -100.0% Debt Service (4) (133,982) (131,060) (136,218) (136,075) (143) 0.1% (5,159) -3.9% Adjusted Net Cash Flow 70,885 75,050 89,351 72,200 17,150 23.8% 14,301 19.1% (1) Aero revenues are net of revenue sharing. (2) Annual non-cash amortization of $17.9M lease incentive related to the SLOA III agreement for the 5 year period from 2013-2017. (3) Per SLOA III definition of Net Revenues. (4) 2018 Budget debt service amount inadvertently understated by the $2.1M debt service exclusion adjustment which impacts Aero Rate Based Revenues only. Total 2018 Aeronautical debt service obligation is reflected in the 2018 Actual column. 10 II. AVIATION DIVISION PERFORMANCE REPORT 12/31/18 Operating Expenses 2018 Actuals compared to 2018 Budget: Total Operating Expenses are lower than the 2018 Budget by $16 million due to the net of the following: Aviation Direct Charges are lower than the 2018 Budget by $5.4 million due to the following: Positive Variance of $11.7M Negative Variance of $6.3M Payroll - vacancies & hiring delays $6.8M Utilitie s $0.9M Year Pension Credit Adjustment 5.5M IWTP overflow event 0.6M Vacancies & hiring delays 1.3M Garbage disposal compact failures 0.3M Outside Services $4.9M Other Aviation Expenses $5.4M Delays in Environmental Assessments 1.5M Equipment Rental & General Expenses 1.2M Delays of the On-Call Project Planning and EPM 0.5M Maintenance Equipment & Supplies 1.4M Delays in Prepaid Parking System, ACDBE Disparity Study 1.1M All other Aviation Expense 2.8M Delays in AV Biofuels Partnership Fund & Carbon Initiatives 0.2M All other Outside Services 1.6M Aviation Operating Expense Exceptions are higher than budget by $9.1 million due to the following: Positive Variance - no material variance Negative Variance of $9.1M Environmental Remediation Liability $2.2M IAF soil contamination increase 3.8M NSAT asbestos increase 1.0M Obligating events not expected until 2019 (2.6M) Capital to Expense Write-Offs $6.9M SSAT Renovation 3.5M Renewable CNG Busses 0.4M C3 Holdroom 0.9M Other 2.1M Operating Expense charges from Central Services and other divisions are lower than budget by $19.7 million due to the following: Positive Variance of $19.7M Negative Variance - none Central Services savings $2.3M P olic e ($0.2M) Maritime/Economic savings $1.1M CDD savings (projects delayed/deffered) $9.3M Aviation PMG 5.8M PCS 2.3M Engineering 1.0M Other CDD 0.2M Year End Pension Credit Adjustment $7.2M Central Services 2.8M P olic e 3.1M CDD 1.3M 11 II. AVIATION DIVISION PERFORMANCE REPORT 12/31/18 Operating Expenses 2018 Actuals compared to 2017 Actuals: Total Operating Expenses are higher than 2017 Actuals by $19.7 million due to the net of the following: Aviation Direct Charges are higher than 2017 Actuals by $16.2 million due to the following: Increase of $19.4M Decrease of $3.2M Payroll $10.9M Other Aviation Expenses $3.2M Increased Staffing 14.0M One-time amortization frontage fees 3.3M Year Pension Credit Adjustment (3.1M) Litigated & Non-litigated damages 0.2M Outside Services $6.6M All other Aviation Expenses (0.3M) Janitorial Contract started in 2017 1.6M SAMP and Advanced Planning 1.0M Utility Master Plan, Civil/Structural Standards, EPM 1.1M SAMP Environrmental Assessment 0.2M Curbside Assistance/Wheelchair Valet, CONRAC Reimburs. 0.5M Customer Service Contracts 0.3M All other Outside Services increases 1.9M Utilitie s $1.9M Operating Expense Exceptions are higher than 2017 Actuals by $1.5M due to the following: Increase of $4.0M Decrease of $2.5M Capital to Expense Write-Offs $4.0M Environmental Remediation Liability $2.5M SSAT Renovation 3.5M IAF Soils 2.7M Renewable CNG Busses 0.4M IAF Asbestos (1.3M) C3 Holdroom 0.9M NSAT Asbestos 2.1M Other (0.8M) Other (1.0M) Operating Expense charges from Central Services and other divisions are higher than 2017 Actuals by $2.1 million due to the following: Increase of $2.1M Decrease - no material amount Police $1.6M Police Service 4.7M 2018 Year End Pension Credit Adjustment (3.1M) CDD ($2.1M) CDD Savings (0.8M) 2018 Year End Pension Credit Adjustment (1.3M) Other Central Services $2.1M Other Central Services 4.9M 2018 Year End Pension Credit Adjustment (2.8M) Maritime/Economic Development divisions $0.5M 12 II. AVIATION DIVISION PERFORMANCE REPORT 12/31/18 Aeronautical Business Unit Summary Fav (UnFav) Incr (Decr) 2016 2017 2018 2018 Budget Variance Change from 2017 $ in 000's Actual Actual Actual Budge t $ % $ % Revenues: Movement Area 94,725 108,638 116,703 125,422 (8,720) -7.0% 8,064 7.4% Apron Area 14,028 16,771 15,627 15,979 (352) -2.2% (1,144) -6.8% Terminal Rents 155,852 155,431 169,318 171,854 (2,536) -1.5% 13,888 8.9% Federal Inspection Services (FIS) 11,227 18,612 16,226 13,413 2,813 21.0% (2,386) -12.8% Total Rate Base Revenues 275,832 299,452 317,874 326,668 (8,794) -2.7% 18,422 6.2% Commercial Area 9,379 10,574 10,257 10,212 45 0.4% (317) -3.0% Subtotal before Revenue Sharing 285,211 310,026 328,131 336,880 (8,749) -2.6% 18,106 5.8% Revenue Sharing (37,395) (42,311) (36,863) (35,799) (1,065) -3.0% 5,447 12.9% Other Prior Year Revenues (5) (26) - - - 0.0% 26 100.0% Total Aeronautical Revenues 247,811 267,690 291,268 301,082 (9,814) -3.3% 23,578 8.8% Total Aeronautical Expenses 168,932 195,414 211,101 216,931 5,830 2.7% 15,688 8.0% Net Operating Income 78,879 72,276 80,167 84,151 (3,984) -4.7% 7,891 10.9% Debt Service (1) (89,130) (86,564) (91,673) (90,323) (1,350) -1.5% (5,109) -5.9% Net Cash Flow (10,251) (14,288) (11,506) (6,173) (5,333) -86.4% 2,782 19.5% (1) 2018 Budget debt service amount inadvertently understated by the $2.1M debt service exclusion adjustment which impacts Aero Rate Based Revenues only. Total 2018 Aeronautical debt service obligation is reflected in the 2018 Actual column. Airline Rate Base Cost Drivers Fav (UnFav) Incr (Decr) 2016 2017 2018 2018 Budget Variance Change from 2017 $ in 000's Actual Actual Actual Budget $ % $ % O&M 165,427 192,188 206,076 210,433 (4,357) -2.1% 13,888 7.2% Debt Service Gross 118,641 113,832 115,419 120,555 (5,135) -4.3% 1,588 1.4% Debt Service PFC Offset (32,831) (33,057) (32,987) (33,015) 28 -0.1% 70 -0.2% Amortization 28,215 29,654 32,371 32,373 (2) 0.0% 2,717 9.2% Space Vacancy (2,638) (2,264) (2,132) (2,650) 518 -19.5% 132 -5.8% TSA Operating Grant and Other (982) (901) (873) (1,028) 155 -15.1% 28 -3.1% Rate Base Revenues 275,832 299,452 317,874 326,668 (8,794) -2.7% 18,422 6.2% Commercial area 9,379 10,574 10,257 10,212 45 0.4% (317) -3.0% Total Aero Revenues 285,211 310,026 328,131 336,880 (8,749) -2.6% 18,106 5.8% (1) O&M, Debt Service Gross, and Amortization do not include commercial area costs or the international incentive expenses Aeronautical 2018 Actuals vs. 2018 Budget Aeronautical net operating income is $4.0M lower than budget (4.7% unfavorable). o Aeronautical revenues are $9.8M lower than budget (3.3% unfavorable) primarily due to decreases in Debt Service flowing through Rates in the Movement and Terminal Rents areas. o Aeronautical operating expenses is $5.8M lower than budget (2.7% favorable) driven primarily by a yearend pension credit adjustment with a favorable impact of $12.2M (of which $5.5M impacted the Aviation division and $7.5M impacted other divisions). Aeronautical 2018 Actuals vs. 2017 Actuals Net Operating Income for 2018 is $7.9M higher than prior year (10.9% favorable) 13 II. AVIATION DIVISION PERFORMANCE REPORT 12/31/18 o Operating Revenue is $23.6M higher than prior year (8.8% favorable) due to higher rate-based costs to support increased airline activity and lower revenue sharing due to reduction in revenue sharing percentage (from 50% down to 40%) under new airline agreement. o Operating Expenses are $15.7M higher than prior year (8.0% variance) due to higher airport direct operating expenses to support increased airline activity and higher charges from other divisions. Non-Aero Business Unit Summary Fav (UnFav) Incr (Decr) 2016 2017 2018 2018 Budget Variance Change from 2017 $ in 000's Actual Actual Actual Budget $ % $ % Non-Aero Revenues Rental Cars - Operations 37,082 35,051 37,306 35,294 2,012 5.7% 2,255 6.4% Rental Cars - Operating CFC 12,122 10,641 16,263 15,563 700 4.5% 5,622 52.8% Public Parking 69,540 75,106 80,212 78,572 1,640 2.1% 5,106 6.8% Ground Transportation 12,803 15,684 18,772 16,884 1,888 11.2% 3,088 19.7% Airport Dining & Retail & Leased Space 57,253 58,980 64,323 59,087 5,236 8.9% 5,343 9.1% Commercial Properties 9,992 18,042 15,434 14,706 727 4.9% (2,608) -14.5% Utilities 7,233 7,018 7,206 7,556 (350) -4.6% 189 2.7% Employee Parking 9,329 9,617 10,269 9,457 813 8.6% 652 6.8% Clubs and Lounges 3,028 5,041 6,802 5,630 1,171 20.8% 1,761 34.9% Other 2,639 1,624 1,119 2,036 (917) -45.0% (505) -31.1% Total Non-Aero Revenues 221,021 236,803 257,707 244,786 12,921 5.3% 20,904 8.8% Total Non-Aero Expenses 92,294 103,702 106,435 117,925 11,490 9.7% 2,733 2.6% Net Operating Income 128,727 133,101 151,271 126,861 24,411 19.2% 18,171 13.7% Less: CFC (Surplus) / Deficit (1) (4,899) (2,750) (7,724) (7,142) (582) -8.1% (4,974) -180.9% Adjusted Non-Aero NOI 123,828 130,351 143,548 119,719 23,829 19.9% 13,197 10.1% Debt Service (1) (43,984) (44,495) (44,545) (45,752) 1,207 2.6% (50) -0.1% Net Cash Flow 79,844 85,856 99,002 73,967 25,035 33.8% 13,147 15.3% (1) CFC excess and Debit service are forecasted/budgeted on an annual basis only. Thus, quarterly data is not available. Non-Aeronautical 2018 Actuals vs. 2018 Budget Non-Aeronautical net operating income is $24.4M higher than budget (19.2% favorable). o Non-Aeronautical revenues is $12.9M higher than budget (5.3% favorable): Airport Dining & Retail - favorable $5.2M reflects strong performance in Food and Beverage despite transitions to new leases, Retail Sales growth driven by increased "grab'n'go" food offering, and increased revenue from Advertising. Commercial Properties - favorable $0.7M due to earlier than anticipated occupancy of DMCBP Phase II building. Utilities unfavorable ($0.3M) due to reduced tenant billings while garbage program undergoes process improvement planning. o Non-Aeronautical operating expenses are $11.5M lower than budget (9.7% favorable) primarily due to lower than anticipated charges from other divisions due to AVPMG terminal project delays, and Non-Aero share of year-end pension credit. Non-Aeronautical 2018 Actuals vs. 2017 Actuals Net Operating Income for 2018 is $18.2M higher than prior year (13.7% favorable) o Operating Revenue is $20.9M higher than prior year (8.8% favorable) primarily due to increased Landside business activity and strong performance in Airport Dining & Retail and Clubs & Lounges, which more than offsets the year-over-year decrease ($5.3M) due to the one-time lump sum frontage fee reimbursement received in Commercial Properties in 2017. o Operating Expenses are $2.7M higher than prior year (2.6% variance) due to higher payroll costs related to increase in staffing, higher outside services expense primarily due to non-recurring expenses focused on addressing strategic initiatives throughout the airport, and higher charges from other divisions, partially offset by higher pension credit in 2018. 14 II. AVIATION DIVISION PERFORMANCE REPORT 12/31/18 E. CAPITAL RESULTS Capital Variance $ in 000's 2018 2018 Budget Variance Description Actual Budget $ % International Arrivals Facility (1) 223,714 324,221 100,507 31.0% ASL Conversion at Checkpoints (2) 1,593 16,800 15,207 90.5% NS NSAT Renov NSTS Lobbies (3) 169,018 140,738 (28,280) -20.1% N. Terminals Utilities Upgrade (4) 417 8,200 7,783 94.9% Add'l Baggage Makeup Space IAF (5) 1,187 15,998 14,811 92.6% Additional STS Cars (6) 3 6,525 6,522 100.0% 2018 Taxiway Improvement Project (7) 30,495 36,250 5,755 15.9% SSAT Infrastructure HVAC 819 4,910 4,091 83.3% Concourse D Hardstand Holdroom 25,757 27,986 2,229 8.0% Holdroom Seatings for Conc B& C 1,115 6,950 5,835 84.0% Terminal Security Enhancements 1,888 5,925 4,037 68.1% All Other 123,128 201,380 78,252 38.9% Total Spending 579,135 795,883 216,748 27.2% (1) Foundations and structural steel delayed and then proceeded at a slower pace than expected. (2) $8.7M of capital budget deemed to be public expense as the equipment will be transferred to TSA. 1 of 3 lanes have been installed; remaining lanes pushed out to Q4 2019. (3) 2018 Budget included a reclass of $8.7M to non-operating public expense for the non-Port owned equipment to be turned over to the TSA. When Baseline was set in early 2018, Construction was lagging. Construction level of effort is now matching and exceeding initial expectations as schedule end dates have not slipped. (4) Early works construction cancelled and combined with main construction phase due to better coordination with adjacent projects. (5) Foundations and structural steel delayed and then proceeded at a slower pace than expected. Additionally, a major payment (~$9M) scheduled for Dec-18 was delayed one month by GMP negotiation and settlement and will apply in Jan-19. (6) Project has been delayed until 2020. (7) Favorable bids on the project. 15 III. MARITIME DIVISION PERFORMANCE REPORT 12/31/18 FINANCIAL SUMMARY Fav (UnFav) Incr (Decr) 2016 2017 2018 2018 Budget Variance Change from 2017 $ in 000's Actual Actual Actual B udg e t $ % $ % Total Revenues 50,810 54,183 57,575 55,053 2,522 5% 3,391 6% Total Operating Expenses 40,384 42,164 43,252 49,578 6,326 13% 1,088 3% Net Operating Income 10,426 12,020 14,323 5,475 8,848 162% 2,303 19% Depreciation 17,351 17,410 18,022 17,868 (154) -1% 612 4% Net Income (6,924) (5,390) (3,699) (12,394) 8,695 70% 1,691 31% Capital Expenditures 5,746 20,489 25,091 46,449 21,358 46% 4,602 22% Division Summary 2018 Actuals vs. 2018 Budget Operating Revenues $2,522K above budget due to favorable moorage revenue, and more cruise passengers. Operating Expenses $6,326K below budget from underspend in Cruise, Recreational Boating, Other Maritime, and Central Services payroll. Net Operating Income $8,848K above budget. Capital spending for full year 2018 is $25.1 million or 54% of the approved budget of $46.4 million. Division Summary 2018 Actuals vs. 2017 Actuals Operating Revenues $3,391K above 2017 primarily due to higher tariff rates. Operating Expenses $1,088K greater than 2017 due primarily to increased maintenance wage rates, Cruise Port Valet, and acquisition of Salmon Bay Marina. Net Operating Income is $2,303K higher than 2017. Net Operating Income before Depreciation by Business Fav (UnFav) Incr (Decr) 2016 2017 2018 2018 Budget Variance Change from 2017 $ in 000's Actual Actual Actual B udg e t $ % $ % Fishing & Operations (3,149) (1,451) (1,586) (3,299) 1,714 52% (135) -9% Recreational Boating 1,016 1,305 2,262 505 1,756 347% 957 73% Cruis e 8,326 8,599 9,029 5,332 3,697 69% 430 5% Bulk 4,215 4,030 3,430 3,324 105 3% (600) -15% Maritime Portfolio 249 167 1,098 278 820 -295% 931 559% All Other (232) (630) 90 (666) 756 114% 720 114% Total Maritime 10,426 12,020 14,323 5,475 8,848 162% 2,303 19% A. BUSINESS EVENTS Cruise Record setting passenger counts at over 1.1M. Inaugural sailing of the Norwegian Bliss. Successful Port Valet program with costs coming in well under budget. Continued profitability. Recreational Boating Incorporated Salmon Bay Marina. Shilshole Bay Marina occupancy was 2% higher than 2017 due to process improvements reducing turnaround times. Third year in a row with zero injuries. 16 III. MARITIME DIVISION PERFORMANCE REPORT 12/31/18 Fishing and Commercial Operations Christened the Global Provider, a new 126 foot tanker vessel at Fishermen's Terminal. Doubled occupancy at Pier 34 dolphins and extended agreements at Pier 46 North with WSDOT and Washington State Ferries. Maritime Portfolio Management Added new marina-wide Wi-Fi and completed Electric Vehicle Charging Pilot Project at Shilshole Bay Marina. Stormwater Utility Rehabilitated 6.4 miles of stormwater infrastructure and assessed 33.3 miles exceeding target. Received confirmation from DOE on termination of Industrial SW permit, saving $32K annually. B. KEY PERFORMANCE METRICS Grain Volume Metric Tons in 000's 700 600 500 2017 Actuals 400 300 2018 Budget 200 2018 Actuals 100 0 Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Cruise Passengers in 000's 300 250 200 2017 Actuals 150 2018 Budget 100 2018 Actuals 50 0 Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec 17 III. MARITIME DIVISION PERFORMANCE REPORT 12/31/18 C. OPERATING RESULTS Fav (UnFav) Incr (Decr) 2016 2017 2018 2018 Budget Variance Change from 2017 $ in 000's Actual Actual Actual B udg e t $ % $ % Fishing & Operations 9,108 9,297 9,763 8,388 1,375 16% 465 5% Recreational Boating 10,255 11,086 12,529 12,166 362 3% 1,443 13% Cruis e 15,422 17,596 18,880 18,150 730 4% 1,284 7% Bulk 5,382 5,427 5,167 5,163 4 0% (260) -5% Maritime Portfolio Management 10,255 10,787 11,305 11,169 136 1% 518 5% Other 388 (9) (69) 17 (86) -502% (60) -692% Total Revenue 50,810 54,183 57,575 55,053 2,522 5% 3,391 6% Expenses Fishing & Operations 4,308 4,599 4,702 4,641 (61) -1% 104 2% Rec Boating 3,164 3,813 3,688 4,595 907 20% (126) -3% Cruis e 2,600 2,674 2,677 4,748 2,071 44% 3 0% Other Maritime 781 462 259 1,399 1,140 81% (203) -44% Maintenance Expenses 9,900 10,420 11,416 11,261 (156) -1% 996 10% Portfolio Management 3,367 3,507 3,726 3,750 23 1% 219 6% Other ED Expenses 420 665 621 833 212 25% (44) -7% Total Maritime & EDD expenses 24,540 26,140 27,089 31,226 4,137 13% 949 4% Enviromental & Sustainability 1,358 1,125 1,588 2,168 580 27% 463 41% CDD Expenses 1,010 748 823 1,212 389 32% 75 10% Police Expenses 3,921 3,756 4,041 4,209 168 4% 285 8% Other Central Services 9,300 9,869 9,564 10,641 1,077 10% (305) -3% Aviation Division 139 138 148 123 (24) -20% 10 7% Total Central Services & Aviation 15,728 15,635 16,163 18,352 2,189 12% 528 3% Envir Remed Liability 115 389 0 0 0 NA (389) -100% Total Expense 40,384 42,164 43,252 49,578 6,326 13% 1,088 3% NOI Before Depreciation 10,426 12,020 14,323 5,475 8,848 162% 2,303 19% Depreciation 17,351 17,410 18,022 17,868 (154) -1% 612 4% NOI After Depreciation (6,924) (5,390) (3,699) (12,394) 8,695 70% 1,691 31% 2018 Actuals vs. Budget Operating Revenues were $2,522K higher than budget: o Fishing and Operations $1,375K higher than budget due to better utilization of recreational boating at Fishermen's Terminal while the fishing boats are at sea. o Recreational boating $362K favorable to budget from faster turnaround of moorage slips resulting in a 2% increase in vacancy rates. o Cruise revenue $730K above budget from higher passenger counts than budgeted. o All other revenue nets to $55K Operating Expenses were $6,326K favorable than budget: o Rec Boating $907K below budget due to open positions and general underspend. o Cruise $2,071K lower than budget due to timing and savings of Port Valet, consulting, and marketing programs. o Other Maritime $1,140K lower than budget from Marketing open FTEs and Habitat expenses applied to non-operations and capital. o Environment and Sustainability $580K lower than budget due to vacant positions and capital/expense mix. o Capital Development (CDD) $389K below budget due to fewer contractors than expected. o Other Central Services $1,071K lower than budget primarily due to lower charges from IT $251K, Public Affairs $148K, Human Resources $222K, Accounting $192K, Finance $74K, and Exec $143K. o All other expenses net to $168K lower than budget. Net Operating Income was $8,848 above budget. 18 III. MARITIME DIVISION PERFORMANCE REPORT 12/31/18 2018 Actuals vs. 2017 Actuals Operating Revenues were $3,391 higher than 2017 actual due to increased moorage rates, improved occupancy at Shilshole Bay Marina, increased cruise passenger fees, and longer than anticipated occupancy by fishing vessels at Terminal 91. Operating Expenses were $1,088K higher than 2017 actual: o Marine Maintenance $996K greater than 2017 due to increased wages and increased project completion. o Portfolio Management $219K greater than 2017 due to higher utility expense. o Environmental and Sustainability $463K higher than 2017 due to migration of costs from habitat business. o Police expenses increased $285K related to new officers at the airport and associated allocations. o Other Central Services ($305K) decrease from 2017 related to lower allocation rate. o Environmental Remediation ($389K) below 2017. o All other Expenses net to $181K above 2017. Net Operating Income was $2,303K above 2017 actual. D. CAPITAL RESULTS 2018 2018 Budget Variance $ in 000's Actual Budge t $ % Salmon Bay Marina ACQ 15,724 15,804 80 1% SBM Restrms/Service Bldgs Rep 221 7,162 6,941 97% FT Gateway Building 868 2,700 1,832 68% P91 South End Fender 2,056 2,202 146 7% Maritime Fleet Replacement 1,422 2,158 736 34% Contingency Renewal & Replace. 0 2,000 2,000 100% SBM Paving 136 1,673 1,537 92% Cruise Terminal Tenant Improv 343 1,531 1,188 78% Salmon Bay Marina Uplands 46 1,505 1,459 97% FT Docs 3,4,5 Fixed Pie 174 1,424 1,250 88% Restoration 109 1,140 1,031 90% All Other Projects 3,992 7,150 3,158 44% Total Maritime 25,091 46,449 21,358 46% Comments on Key Projects: In 2018, Maritime spent 54% of the annual approved capital budget. 19 III. MARITIME DIVISION PERFORMANCE REPORT 12/31/18 Projects with significant changes in spending were: SBM Restrooms/Service Buildings Rep Construction Delay, scope of work change. FT Gateway Building Change of scope. Contingency Renewal and Replace - $850k used for Portwide Radio System Upgrade. SBM Paving Construction Delay. Moved to Q2 2019. Cruise Terminal Tenant Improvements moved to expense. FT Docs 3,4,5 Fixed Pie Design phase extended. Restoration Project delayed until 2020. 20 IV. ECONOMIC DEVELOPMENT DIVISION PERFORMANCE REPORT 12/31/18 FINANCIAL SUMMARY Fav (UnFav) Incr (Decr) 2016 2017 2018 2018 Budget Variance Change from 2017 $ in 000's Actual Actual Actual B udg e t $ % $ % Total Revenues 15,902 17,791 20,705 18,522 2,182 12% 2,914 16% Total Operating Expenses 20,983 25,396 27,651 28,751 1,101 4% 2,255 9% Net Operating Income (5,080) (7,605) (6,946) (10,229) 3,283 32% 659 9% Depreciation 3,682 3,863 3,992 4,156 164 4% 129 3% Net Income (8,763) (11,469) (10,938) (14,385) 3,447 24% 531 5% Capital Expenditures 4,757 3,739 2,066 6,099 4,033 66% (1,673) -45% Division Summary 2018 Actuals vs. 2018 Budget Operating Revenues $2,182K above budget primarily due to higher than expected Conference and Event Center activity. Operating Expenses $1,101K below budget primarily due to EDD Initiative programs. Net Operating Income $3,283K above budget. Capital spending $2.01M or 34% of the approved budget of $6.1M. Division Summary 2018 Actuals vs. 2017 Actuals Operating Revenues are expected to be $2,914K above 2017 primarily due to stronger sales at Bell Harbor Conference Center. Operating Expenses $2,255K greater than 2017 primarily due to increased volumes at Conference and Event Centers, EDD Initiatives, and Maintenance. Net Operating Income $659K greater than 2017. Net Operating Income before Depreciation by Business Fav (UnFav) Incr (Decr) 2016 2017 2018 2018 Budget Variance Change from 2017 $ in 000's Actual Actual Actual B udg e t $ % $ % Portfolio Management (3,925) (5,236) (3,741) (4,308) 567 13% 1,494 29% Conference & Event Centers 538 762 45 (1,200) 1,245 104% (716) 94% Tourism (1,117) (1,265) (1,439) (1,486) 47 3% (174) -14% Workforce Development (517) (1,113) (973) (2,275) 1,303 57% 140 13% EDD Grants (22) (753) (838) (960) 122 13% (85) NA Env Grants/Remed Liab/ERC (37) (1) 0 (0) 0 100% 1 -100% Total Econ Dev (5,080) (7,605) (6,946) (10,229) 3,283 32% 659 9% 21 IV. ECONOMIC DEVELOPMENT DIVISION PERFORMANCE REPORT 12/31/18 E. BUSINESS EVENTS Workforce Development Participated in Joint RFP for construction worker training and retention services. The first Port-funded Ironworkers pre-apprenticeship cohort graduated. Partnered with the Regional Public Owners group to complete a construction workforce supply demand study. Planned and held a highly successful Project LIFT event to highlight aviation career opportunities. Launched an Airport Career Connected Learning partnership with King County International Airport to increase awareness of airport-related career pathways in middle and high schools. Small Business Established New Diversity in Contracting program by helping divisions establish 2019 WMBE utilization goals and finalizing 2019 internal/external outreach plans. Offered six PortGen training sessions with over 300 disadvantaged businesses and prime contractors attended these events to learn about Port opportunities. Staged outreach event at Airport Minority Advisory Council (AMAC) Conference where over 200 primes and WMBE businesses speed dated and discussed partnership opportunities. Established first ever Disadvantaged Business Enterprise (DBE) race conscious goal airport runway project and achieved 19% DBE utilization. Tourism Conducted 34 travel/media FAMS tours which resulted in $550K in-kind contributions and $7.5 million earned media value. Approved 34 applicants and awarded $200K to 26 recipients of the 2018 Tourism Marketing Support Program which offers marketing organizations partnering to promote their Washington State destination to out-of-state visitors while promoting the use of Port facilities. Awarded 72 recipients of the Spotlight Advertising Program which reserves 18 advertising locations at Sea-Tac airport to promote their destinations to 49 million travelers. Coordinated a China Sales Mission with Holland America Line to promote Alaska cruising and pre/post experiences to cruise tour operators and media. Portfolio Management With one third of leases rolling over in EDD and Maritime portfolios in 2018, we maintained 94% occupancy with average 11% increase in rates. Successfully concluded the market rate reset negotiations with City ice/Lineage Logistics total 9% increase in lease revenue. Completed critical Central Waterfront capital and maintenance projects (elevators and HVAC). Completed 90% design and submitted permits for Bell Harbor Modernization. F. KEY PERFORMANCE METRICS Building Occupancy by Location: 100% 95% 90% Central Harbor T-91 Uplands 85% Marina Office & Retail 80% T-91 Industrial T-106 Warehouse 75% 70% Q4 2017 Q1 2018 Q2 2018 Q3 2018 Q4 2018 22 IV. ECONOMIC DEVELOPMENT DIVISION PERFORMANCE REPORT 12/31/18 G. OPERATING RESULTS Fav (UnFav) Incr (Decr) 2016 2017 2018 2018 Budget Variance Change from 2017 $ in 000's Actual Actual Actual B udg e t $ % $ % Revenue 7,880 8,658 9,002 8,985 17 0% 344 4% Conf & Event Centers 8,022 9,133 11,703 9,537 2,166 23% 2,570 28% Total Revenue 15,902 17,791 20,705 18,522 2,182 12% 2,914 16% Expenses Portfolio Management 3,425 3,875 3,571 3,778 207 5% (304) -8% Conf & Event Centers 6,932 7,639 9,889 8,465 (1,424) -17% 2,251 29% P69 Facilities Expenses 180 206 235 289 54 19% 30 14% RE Dev & Planning 595 214 149 211 62 29% (65) -30% EconDev Expenses Other 620 776 785 1,227 442 36% 9 1% Maintenance Expenses 2,783 3,666 3,915 3,055 (860) -28% 249 7% Maritime Expenses (Excl Maint) 31 52 166 344 178 52% 114 217% Total EDD & Maritime Expenses 14,566 16,427 18,711 17,370 (1,341) -8% 2,283 14% Small Business 21 64 132 140 8 6% 68 105% Workforce Development 522 850 702 1,992 1,290 65% (148) -17% Tourism 1,093 1,234 1,408 1,460 51 4% 174 14% EDD Grants 20 751 838 960 122 13% 87 12% Total EDD Initiatives 1,656 2,900 3,080 4,552 1,472 32% 180 6% Environmental & Sustainability 62 260 281 398 117 29% 21 8% CDD Expenses 212 387 283 329 46 14% (104) -27% Police Expenses 157 51 (76) 158 234 148% (127) -248% Other Central Services 4,222 5,257 5,259 5,816 557 10% 1 0% Aviation Division 107 113 113 127 14 11% 1 1% Total Central Services & Aviation 4,761 6,068 5,860 6,829 969 14% (209) -3% Envir Remed Liability 0 0 0 0 0 NA 0 NA Total Expense 20,983 25,396 27,651 28,751 1,101 4% 2,255 9% NOI Before Depreciation (5,080) (7,605) (6,946) (10,229) 3,283 32% 659 9% Depreciation 3,682 3,863 3,992 4,156 164 4% 129 3% NOI After Depreciation (8,763) (11,469) (10,938) (14,385) 3,447 24% 531 5% 2018 YTD Actuals vs. Budget Operating Revenues were $2,182K higher than budget due to unplanned leases at T91 and higher volumes at the conference and event center. Operating Expenses were $1,101K lower than budget: o Conference and Event Center costs $1,424K unfavorable due to higher volumes. o Workforce Development $1,290K lower than budget due to lower than planned spending for Construction Trades - Regional Partnership, K-12 Career Connected Learning, Maritime Initiative, and Airport Career Pathways implementation. o EconDev Other $442K lower than budget due to unspent Opportunity Fund and delayed hiring. o EDD Grants $122K favorable to budget due to unclaimed funds and Tourism $51K favorable to budget due to lower than planned spending related to marketing and advertising o Maintenance cost unfavorable to budget by $860K due to unbudgeted HVAC repairs at Bell Street common areas and T91 work that should have been charged to Maritime. o Other Central Services $557K lower than budget primarily due to lower charges from IT $147K, Public Affairs $126K, and Human Resources $125K o All other expenses net to $923K lower than budget. Net Operating Income was $3,283K above budget. 23 IV. ECONOMIC DEVELOPMENT DIVISION PERFORMANCE REPORT 12/31/18 2018 YTD Actuals vs. 2017 YTD Actuals Operating Revenues were $2,914K higher than 2017 actual due to stronger sales resulting from the completion of the Pier 66 Cruise Terminal Expansion Project that increased additional capacity to offer larger events with customized menus. Operating Expenses were $2,255K higher than 2017 actual: o Conference and Event Center $2,251K greater than 2017 due to higher sales activity at Bell Harbor International Conference Center. o Portfolio Management lower $304K from one-time elevator modernization and T102 tenant expense work in 2017. o Maintenance Expenses $249K greater than 2017 due to Maintenance at P66 Common Area. o EDD Grants $87K higher than 2017 due to increased allocated funds and claims. o Workforce Development $148K lower than 2017 due to lower than prior year spending for Career Pathways and Skills Center Feasibility Study. o All other Expenses net to $120K above 2017. Net Operating Income was $659K above 2017 actual. H. CAPITAL RESULTS Comments on Key Projects: Economic Development spent 34% of the annual approved capital budget. Projects with significant changes in spending were: T91 Upland Pre-Development Project delayed due to capital planning. T-102 Outdoor Lighting Project cost refinement based on final design. Central Waterfront Elevator Modernization Scope reduction and shift of work to 2019/2020. Bell Harbor International Conference Center Modernization Shift of work to 2019/2020. 24 V. CENTRAL SERVICES FINANCIAL & PERFORMANCE REPORT 12/31/18 FINANCIAL SUMMARY Fav (UnFav) Incr (Decr) 2016 2017 2018 2018 Budget Variance Change from 2017 $ in 000's Actual Actual Actual Budge t $ % $ % Total Operating Revenues 1,330 68 (500) 182 (682) -375.4% (569) -832.8% Core Central Support Services 69,196 71,071 73,576 80,367 6,791 8.4% 2,505 3.5% P olic e 23,045 22,095 23,908 27,065 3,157 11.7% 1,813 8.2% Capital Development 12,218 17,370 15,501 26,289 10,788 41.0% (1,869) -10.8% Environment & Sustainability 8,824 6,975 8,770 11,504 2,735 23.8% 1,795 25.7% Total Operating Expenses 113,284 117,511 121,755 145,225 23,470 16.2% 4,244 3.6% Division Summary 2018 Actuals vs. 2018 Budget Operating Revenues were $-500K, $682K lower than budget due to a $863K special funding LEOFF 2 received from the Washington State Department of Retirement Systems (DRS). Operating Expenses were $23.5M favorable to budget mainly due to the latest estimate from the State Actuary current funding of the DRS Pension Plans exceeded the future liabilities; also due to vacant positions, projects spending delay and lower Outside Services costs. Capital spending was $9.7M, 39.9% of the 2018 budget. Division Summary 2018 Actuals vs. 2017 Actuals Operating Revenues were $569K below 2017 mainly due to a special funding LEOFF 2 received from the DRS. Operating Expenses were $4.2M higher than 2017 mainly due to higher Payroll expenses and Outside Services costs, partially offset by a $9.5M DRS Pension True-up credit. A. BUSINESS EVENTS The Port Commission established policy directives on Diversity in Contracting, Priority Hire, Construction Labor Practices in 2018. The Port Commission approved funds to address the shortage of local construction workers and to broaden access to training and jobs for underrepresented populations in the industry. Obtained Congressional authorization for Seattle Harbor Deepening Project with the U.S. Army Corps of Engineers. Received a regional Food Recovery Challenge Award from the U.S. Environmental Protection Agency for outstanding accomplishments in preventing and diverting wasted food at the airport. Broadened awareness with multi-cultural communities through first multi-lingual boat tour with 200 attendees. Developed the 2019 Safety Engagement Award to recognize employees that take action to ensure every employee goes home safely. Developed, administered, received and reviewed full Employee Engagement survey results analysis. Hosted event to celebrate 10 year anniversary of the Port's Veteran Fellow Program. Expanded mobile safety performance apps to track all leading indicators including near miss and hazard reporting, safety plans, permits, inspections and audits. Completed another successful summer High School internship program. Began to develop year-round High School internship program. Received the "Certificate of Achievement for Excellence in Financial Reporting" and the 2018 Distinguished Budget Presentation Award from the Government Finance Officers Association (GFOA) of the United States and Canada. Issued Intermediate Lien Revenue Bonds of $555,564,000 to finance or refinance capital improvements to aviation facilities. 25 V. CENTRAL SERVICES FINANCIAL & PERFORMANCE REPORT 12/31/18 B. KEY PERFORMANCE METRICS Key Performance Indicators/Measures 2018 2017/Notes A. Century Agenda Strategies 1. Small Business Participation Annual / Small Works (portwide ) 42.8% 69.0% 2. Small Business Participation Annual / Major Construction (port-wide) including Mega projects 24.6% 25.3% 3. Small Business Participation Annual / Goods & Services (port-wide) 22.1% 22.7% 4. Small Business Participation Service Agreements (port-wide) - Annual (including Legal department Service Agreements) 36.5% 27.5% 5. Minority/Women-Owned Business Participation in Capital Development Contracts 10.5% 7.3% B. High Performance Organization - Customer Satisfaction 1. Respond to Public Disclosure Requests 657 519, increased by 138 2. Information and Communication Technology System 99.5% 99.5% Availability 3. Customer Survey for Police Service Excellent or Very Good 90% 83% 4. Oversee Implementation and Administration of CBAs 122 99 agreements 535 590, decreased by 5. Number of Jobs Openings 55 6. Percent of annual audit work plan completed each year 94% 100% 7. Request of information and guidelines for integrity & business 311 263 conduct C. High Performance Organization - Talent Development & Safety 14 classes, 128 21 classes, 151 1. MIS and Clarity Training attendees attendees 1765 7084, decreased 2. Employee Development Class Attendees/Structured Learning by 5319 3. Required Safety Training 94% 95% 4. Occupational Injury Rate 4.87 4.26 5. Days Away Severity Rate 61.44 N/A D. Financial Performance 1. Corporate costs as a % of Total Operating Expenses 30.6% 31.5% 2. Construction Soft Costs - Total Soft Costs (36 months avg.) 18% 28% 3. Clean independent CPA audits involving AFR yes yes 4. Timely process disbursement payment requests 4 days 3 days 5. Keep receivables collections 85% current (within 30 days) 87% 96% 6. Investment Portfolio Yield 2.13% 1.51% 7. Litigation and Claim Reserves (in $ thousand) $1,632 $928 26 V. CENTRAL SERVICES FINANCIAL & PERFORMANCE REPORT 12/31/18 C. OPERATING RESULTS Division Summary Fav (UnFav) Incr (Decr) 2016 2017 2018 2018 Budget Variance Change from 2017 $ in 000's Actual Actual Actual Budge t $ % $ % Total Operating Revenues 1,330 68 (500) 182 (682) -375.4% (569) -832.8% Core Central Support Services 69,196 71,071 73,576 80,367 6,791 8.4% 2,505 3.5% P olic e 23,045 22,095 23,908 27,065 3,157 11.7% 1,813 8.2% Capital Development 12,218 17,370 15,501 26,289 10,788 41.0% (1,869) -10.8% Environment & Sustainability 8,824 6,975 8,770 11,504 2,735 23.8% 1,795 25.7% Total Operating Expenses 113,284 117,511 121,755 145,225 23,470 16.2% 4,244 3.6% 2018 Actuals vs. 2018 Budget Operating Revenues were $682.2K unfavorable to budget due to lower miscellaneous revenues because of the special funding LEOFF 2 received from the State of Washington Department of Retirement Systems (DRS). Operating Expenses were $23.5M favorable to budget due primarily to recording the annual DRS Pension Plan True-up Expense based on the actuarial report on pension asset/liability at year-end, vacant positions, hiring delays, and lower Outside Services Costs. 2018 Actuals vs. 2017 Actuals Operating Revenues were $568.8K lower than 2017 level. Operating Expenses were $4.2M higher than last year primarily due to higher Payroll and Outside Services Costs. 27 V. CENTRAL SERVICES FINANCIAL & PERFORMANCE REPORT 12/31/18 Fav (UnFav) Incr (Decr) 2016 2017 2018 2018 Budget Variance Change from 2017 $ in 000's Actual Actual Actual Budge t $ % $ % Total Revenues 1,330 68 (500) 182 (682) -375.4% (569) -832.8% Executive 2,185 1,287 2,136 2,001 (135) -6.8% 849 66.0% Commission 1,569 1,685 1,848 1,984 136 6.9% 163 9.7% Legal 3,365 3,741 3,948 3,617 (331) -9.1% 207 5.5% Public Affairs 6,033 7,112 7,362 8,308 946 11.4% 250 3.5% Human Resources 7,001 8,418 8,430 9,689 1,259 13.0% 12 0.1% Labor Relations 1,268 1,678 1,079 1,371 293 21.3% (599) -35.7% Internal Audit 1,455 1,603 1,521 1,828 307 16.8% (83) -5.1% Accounting & Financial Reporting Services 6,550 6,751 6,842 8,148 1,306 16.0% 91 1.3% Information & Communication Technology 20,158 21,633 21,961 23,308 1,347 5.8% 327 1.5% Finance & Budget 4,810 4,998 5,593 5,828 235 4.0% 595 11.9% Maritime Finance 1,212 1,229 1,445 1,478 33 2.2% 216 17.6% Finance & Budget 1,647 1,871 1,843 1,955 112 5.7% (28) -1.5% Aviation Finance & Budget 1,950 1,897 2,305 2,395 90 3.8% 408 21.5% Business Intelligence 1,004 1,211 1,323 1,543 220 14.3% 112 9.2% Risk Services 3,202 3,077 3,095 3,322 227 6.8% 18 0.6% Office of Strategic Initiatives 1,393 1,882 1,596 2,265 669 29.5% (286) -15.2% Central Procurement Office 6,963 3,861 4,630 4,511 (119) -2.6% 770 19.9% Security and Preparedness 1,420 1,754 2,027 2,394 366 15.3% 273 15.6% Contingency 369 381 185 250 65 25.9% (196) -51.3% Capital to Expense 450 - - - - 0.0% - 0.0% Core Central Support Services 69,196 71,071 73,576 80,367 6,791 8.4% 2,505 3.5% Police 23,045 22,095 23,908 27,065 3,157 11.7% 1,813 8.2% Total Before Cap Dev & Environment 92,241 93,166 97,484 107,432 9,948 9.3% 4,318 4.6% Capital Development Engineering 4,493 5,284 5,477 7,841 2,364 30.1% 193 3.7% Port Construction Services 3,488 3,709 3,522 5,685 2,164 38.1% (187) -5.1% Aviation PMG 2,823 6,942 4,876 10,977 6,101 55.6% (2,066) -29.8% Seaport PMG 999 1,007 1,052 1,178 127 10.7% 44 4.4% Capital Development Admin 416 428 574 607 33 5.5% 146 34.2% Sub-Total 12,218 17,370 15,501 26,289 10,789 41.0% (1,869) -10.8% Environment & Sustainability Aviation Environmental 5,857 3,779 5,006 6,503 1,497 23.0% 1,227 32.5% Maritime Environmental & Planning 2,098 2,157 2,418 3,046 628 20.6% 261 12.1% Noise Programs 722 670 722 742 20 2.7% 52 7.7% Environment & Sustainability 148 368 624 1,214 590 48.6% 255 69.3% Sub-Total 8,824 6,975 8,770 11,504 2,735 23.8% 1,795 25.7% Total Expenses 113,284 117,511 121,755 145,225 23,470 16.2% 4,243 3.6% 28 V. CENTRAL SERVICES FINANCIAL & PERFORMANCE REPORT 12/31/18 2018 Actuals vs. 2018 Budget Operating Expenses were $23.5M below budget due primarily to: o Executive unfavorable variance is due to Legal Expenses. o Commission favorable variance is due to the annual DRS Pension Plan True-up Expense and lower Travel Expenses. o Legal unfavorable variance is due to Legal Expenses. o Public Affairs favorable variance is due to the annual DRS Pension Plan True-up Expense, vacant positions, lower Outside Services, Travel and General Expenses. o Human Resources favorable variance is due to the annual DRS Pension Plan True-up Expense, several vacant positions and savings in Travel Expenses, Outside Services and Property Rentals. o Labor Relations favorable variance is due to the annual DRS Pension Plan True-up Expense, ,two vacant positions which one has been filled and credit received for a litigation reserve. o Internal Audit favorable variance is due to the annual DRS Pension Plan True-up Expense, vacant positions of which one has been filled and savings in Outside Services. o Accounting and Financial Reporting Services favorable variance is due to the annual DRS Pension Plan True-up Expense, 3 vacant positions, credit card rebates, charging more to capital projects than originally anticipated and Travel Expenses. The savings in Salaries and Benefits have been used to cover retro-active pay for positions recently converted to Non-Exempt and to backfill a vacant position with a temporary employee. o Information & Communication Technology favorable variance is due to the annual DRS Pension Plan True-up Expense and savings in Travel and Telecommunications Expenses. o Finance & Budget favorable variance is due primarily to the annual DRS Pension Plan True-up Expense. o Business Intelligence favorable variance is due to vacant positions and the annual DRS Pension Plan True-up Expense. o Risk Services favorable variance is due to the property insurance renewal and broker fees being lower than anticipated and to the annual DRS Pension Plan True-up Expense. o Office of Strategic Initiative favorable variance is due to two vacant positions and to the annual DRS Pension Plan True-up Expense. o Central Procurement Office unfavorable variance is due to intra-department allocation expense. o Security and Preparedness favorable variance is due to the annual DRS Pension Plan True-up Expense, a vacant position, savings in Outside Services due to cancellation of a project and Travel Expenses. o Contingency used fewer funds than anticipated. o Police favorable variance is due primarily to the annual DRS Pension Plan True-up Expense. o Capital Development favorable variance is due to hiring fewer contractors than budgeted, delayed project, change in design and scope of the South Satellite project and due to the annual DRS Pension Plan True-up Expense. o Environment & Sustainability favorable variance is due to vacant positions, the annual DRS Pension Plan True-up Expense and savings in Outside Services due to delayed in SAMP and the Energy & Sustainability and Forterra Assessment funds. 2018 Actuals vs. 2017 Actuals Operating Expenses were $4.2M higher than prior year primarily due to higher Payroll and Outside Services Costs. o Executive expenses were $849K above 2017: Due to charges to Legal Expenses. o Information & Communication Technology expenses were $327K above 2017: Due to higher payroll costs primarily, the addition of a new position that was transferred from another department. 29 V. CENTRAL SERVICES FINANCIAL & PERFORMANCE REPORT 12/31/18 o Finance and Budget expenses were $595K above 2017: Due to higher payroll costs primarily, the addition of two new positions. o Central Procurement Services expenses were $770K above 2017: Due to higher payroll costs primarily, the addition of three new positions. o Police expenses were $1.8M above 2017: Added 3 K-9 Handlers in mid-2017 (and the 2018 number reflects the full-year costs). Added 12 Police Officers requested by the airlines in 2018. More overtime in the first quarter of 2018. o Capital Development expenses were $1.9M below 2017: Due to more Charges to Capital Projects than in the prior year. o Environment & Sustainability expenses were $1.8M over 2017 due to the following: SAMP Environmental Review expenses were $438K for 2018 compared only to $169K in 2017 (the budget for 2017 was $2.3M). Total budget variance is $1.3M for 2018. More spending in ACE fund, Energy & Sustainability fund for 2018 ($337K), while spending very little last year (less than $40K). Added 3 new FTEs in the 2018 Environment & Sustainability budget. Added $175K for Aviation Biofuel Partnership Fund Development Project in the 2018 budget. Added $140K for terminals/facilities waste audits and reports for Maritime ENV in the 2018 budget. Included $110K for emission inventory update and three ports Salish Sea water initiative in the 2018 budget. D. CAPITAL RESULTS 2018 2018 Budget Variance $ in 000's Actual Budge t $ % Infrastructure - Small Cap 786 1,500 714 47.6% Services Tech - Small Cap 225 1,150 925 80.4% Project Cost Mgmt System 430 600 170 28.3% Supplier Database System 349 450 101 22.4% Corporate Firewall 66 922 856 92.8% PeopleSoft Financials Upgrade 2,025 3,100 1,075 34.7% Radio System Upgrade 3,866 12,000 8,134 67.8% Police Records Mgmt System 0 700 700 100.0% CDD Fleet Replacement 768 1,210 442 36.5% Corporate Fleet Replacement 726 1,180 454 38.5% Other (note 1) 466 1,526 1,060 69.5% TOTAL 9,707 24,338 14,631 60.1% Note: (1) "Other" includes remaining ICT projects and small capital projects/acquisitions. 30
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