COMMISSION 
AGENDA MEMORANDUM                        Item No.          8c 
ACTION ITEM                            Date of Meeting       April 16, 2019 
DATE:     April 8, 2019 
TO:        Stephen P. Metruck, Executive Director 
FROM:    Michael Ehl, Director Aviation Operations 
David Crowner, Manager Aviation Safety Management Systems, Airport Operations 
Manette Moses, Director Health and Safety 
SUBJECT:  One Port Behavior-Based Safety Training Services Procurement 
Amount of this request:               $2,350,000 
Total estimated contract cost:         $2,350,000 
ACTION REQUESTED 
Request Commission authorization for the Executive Director to execute a service agreement
for a Port-Wide Behavior Based Safety Awareness and Engagement program for an estimated
value of $2,350,000, with a contract duration of five years. 
EXECUTIVE SUMMARY 
The purpose of this request is to expand, strengthen and encourage a Behavior Based Safety
Program within the Port and with our airfield stakeholder community. 
Behavior-Based Safety is a pillar of lean process improvement that creates a safety partnership
between the organization and all its employees and associates that focuses people's attentions
and actions on theirs, and others', daily safety behavior. It instills apersonal ownership and
accountability for safety to promote a 'want to be safe' mindset that elicits safe behavior and
practices. 
The Port of Seattle has a long-standing commitment to safety, implementing numerous
countermeasures for annual safety performance improvement.  While making  significant
progress in engaging employees at all levels of the organization, continuous progress must be
pursued to maintain relevancy and effectiveness.  With expanded growth at the airport and 
other Port operations, this accountability must also include partnership with our external
stakeholders with a shared objective that every employee, tenant and customer goes home
safely. 


Template revised January 10, 2019.

COMMISSION AGENDA  Action Item No. 8c                                   Page 2 of 4 
Meeting Date: April 16, 2019 
An expanded deployment of a Behavior Based Safety program will continue to foster and
strengthen a strong safety cultural element to those working on our property and further
elucidate our commitment to Safety. 
To engender a deep and lasting cultural impact, a 5-year commitment is proposed at an
estimated value of $2,350,000. The cost for each year of the contract is budgeted within the
Aviation Operations and Health and Safety budgets. 
JUSTIFICATION 
This project supports and cultivates a behavior-based approach to safety to engender a cultural
change in safety attitudes to elicit personal commitment for safety and the safety of others. It 
aligns with the Port's values to promote a healthy and diverse organization and its inherent
obligation to ensure a safe operating environment and work space.  A program of this nature
requires a sustained approach and delivery over multiple years to effectively inculcate these
cultural attitudes Port wide. 
DETAILS 
This project will consist of four phases that will include the development, standardization and
implementation of a sustained cultural change in which a personal commitment to want to be
safe is engrained, including initial instruction, awareness and coaching over a 5-year period. It 
will provide multi-level (Executive, Manager, Supervisor, front-line) instruction to instill and
sustain  a positive,  proactive  safety culture  and  mindset to  both  internal  and  external
stakeholder staff, that strengthens and aligns cultural and philosophical views around a
common safety language and attitude. It will provide tools and materials to support more
constructive behaviors around making safe personal choices and decisions. 
Port staff is partnering with Diversity in Contracting to determine the aspirational goal and
conduct outreach as necessary in support of the program. 
Scope of Work 
Work will provide consulting, training and engagement services to leverage our existing safety
program elements, incorporate industry best practices, eliminate ineffective elements and 
standardize safety processes for all Port employees and stakeholders with a comprehensive and
standardized program that instills a personal commitment to safety. Specific to the Port's
Aviation Safety Management System, the consultant will evaluate work flow and engagement
pertinent to safety procedures, process and reporting from airport operations tenants. 
Schedule 
We estimate the contract to be executed in fourth quarter of 2019. 
(1)   Phase 1: Gap analysis - Port-wide safety program audit 
(2)   Phase 2: Development of standardized safety culture training 

Template revised September 22, 2016; format updates October 19, 2016.

COMMISSION AGENDA  Action Item No. 8c                                   Page 3 of 4 
Meeting Date: April 16, 2019 
(3)   Phase 3: Implement standardized safety leadership and employee safety training 
(4)   Phase 4: Sustain a strong and engaged safety culture 
ALTERNATIVES AND IMPLICATIONS CONSIDERED 
Alternative 1  Status quo 
Cost Implications: (Increased exposure/financial losses) 
Pros: 
(1)   No additional expenses or direct outlay to Port 
Cons: 
(1)   Increased exposure to legal action 
(2)   Stagnant safety culture without meaningful means of change 
(3)   Diminished effectiveness of our safety efforts and programs 
(4)   Does not satisfy our aspirational safety goals and objectives 
This is not the recommended alternative. 
Alternative 2  Engage in only a 1-year effort 
Cost Implications: $550,000 for one year only. 
Pros: 
(1)   Funds are already budgeted for 2019 
Cons: 
(1)   Liability exposure 
(2)   Program effectiveness would be diminished 
(3)   Additional personnel may be necessary to deliver training 
(4)   Program licensing would not be accounted for after year-one 
(5)   Program would be incongruent and inconsistent 
This is not the recommended alternative. 
Alternative 3  Procurement and delivery over 5-year period 
Cost Implications: $2,350,000 over 5 years 
Pros: 
(1)   Fosters safety engagement and safe workplace practices 
(2)   Ensures sustainability of the program 
(3)   Imbues common cultural attitudes and behavior 
(4)   Strengthens Port's commitment to safety 
Cons: 
(1)   Additional Costs 
This is the recommended alternative. 

Template revised September 22, 2016; format updates October 19, 2016.

COMMISSION AGENDA  Action Item No. 8c                                   Page 4 of 4 
Meeting Date: April 16, 2019 
FINANCIAL IMPLICATIONS 
Annual Budget Status and Source of Funds 
The annual cost would be included in the operating expense budget within the Aviation Division 
and the Health and Safety Department. The 2019 budget includes $286,255. 
ATTACHMENTS TO THIS REQUEST 
Presentation slides 
PREVIOUS COMMISSION ACTIONS OR BRIEFINGS 
None 














Template revised September 22, 2016; format updates October 19, 2016.