COMMISSION 
AGENDA MEMORANDUM                        Item No.          8b 
ACTION ITEM                            Date of Meeting       June 25, 2019 
DATE:     June 25, 2019 
TO:        Stephen P. Metruck, Executive Director 
FROM:    Jinah Kim, Senior Manager, Aviation Maintenance 
Stuart Mathews, Director, Aviation Maintenance 
SUBJECT:  Airport Janitorial Service  Zone 5 

Amount of contract:       Up to $26,000,000 

ACTION REQUESTED 
Request Commission authorization for the Executive Director to execute a service contract for
Seattle-Tacoma International Airport Janitorial Service in the newly created Zone 5, which
includes the new International Arrival Facility (IAF), for a period of up to five years. 
EXECUTIVE SUMMARY 
In advance of the completion of IAF construction in 2020, Aviation Maintenance is preparing to
support the operational needs of the facility. To keep the facility clean, functioning and
maintainable 24 hours per day and 7 days per week, janitorial services need to be provided to
the new facility. 
The total cleanable square footage of the facility is approximately 450,000 sq. ft., which is
nearly equivalent to a single zone that exists in current janitorial service contracts. However,
due to the size of this new space, rather than add this to an existing contract, the IAF is being
separated into a new zone. A cleaning budget and a request for proposal need to be developed
and implemented for the new facility. 
Approval of this request will allow for the execution of a service contract based on the existing
performance-based contracting model used in the balance of the Airport facility, while creating
one more area of opportunity for competition. 
JUSTIFICATION 
The facility needs to be clean and well maintained to meet the Port's customer service and
cleanliness standards in support of the Port's Century Agenda goal to advance as a leading
tourism and business gateway of choice on the West Coast. 

Template revised April 12, 2018.

COMMISSION AGENDA  Action Item No. 8b                                  Page 2 of 5 
Meeting Date: June 25, 2019 
DETAILS 
Aviation Maintenance staff believes the existing model, implemented January 2017, provides
benefits to the Airport. Having multiple contractors in place provides continued opportunities
for competition, allows Airport staff to see differing strategies and technologies used in the
industry and, if necessary, provides multiple resources when dealing with irregular operations
or single occasion events. As such, staff proposes to continue utilizing this model, expanding it
from the current 4-zone model, to incorporate a 5th zone constituted by the IAF. Procuring this
zone separately provides the potential for future staggered expirations of custodial contracts,
which is a strategy Airport staff will be pursuing when the existing Zone 1 through Zone 4 
contracts are considered for renewal or selected for re-competition.
Currently, each public zone in the terminal costs the Port an average of $4,774,000, rising to an
average of $4,966,000 in 2020 and $5,167,000 in 2021. The cost estimated for heavy density
terminal zones would be approximately $26 million for five years for each zone. However, due
to the lower passenger density in the IAF, we estimated the staffing level would be lower than 
other customer-facing zones that consist of Gate Hold Rooms and Hardstand operations.
Therefore, the cost to clean the IAF is anticipated to be slightly less than the projected cost for
the other customer-facing zones.
In the preferred alternative, the contract will consist of an initial 2-year base contract with 3
options for 1-year renewal at the Port's discretion. 
Scope of Work 
The scope of work for the preferred alternative is to develop a Request for Proposals (RFP) for
the custodial service in Zone 5 and execute the contract by 2nd Quarter in 2020 to prepare for
the facility grand opening in 3rd Quarter 2020. CPO will advertise, award and execute a
purchase contract for the custodial service at Sea-Tac Airport via the competitive bid process.
This purchase contract will have the authority to secure the custodial service in the IAF for up to
5 years. 
This contract will support the Commission's Quality Jobs initiative by maintaining labor
harmony provisions in our contractual relationship with prospective bidders where appropriate. 
Project staff have worked with the Economic Development Division  Diversity in Contracting
Department and determined this contract will have a forty percent WMBE aspirational goal and
inclusion plans in association with the goal.
Schedule 
Activity 
Commission authorization                      2019 2nd Quarter 
Execute contract                                2020 2nd Quarter 
In-use date                                       2020 3rd Quarter 

Template revised September 22, 2016; format updates October 19, 2016.

COMMISSION AGENDA  Action Item No. 8b                                  Page 3 of 5 
Meeting Date: June 25, 2019 
ALTERNATIVES AND IMPLICATIONS CONSIDERED 
Alternative 1  Add the new facility to Zone 1 that is the closest and connecting to the IAF
facility. Utilize the existing custodial contractor and amend the existing janitorial contract. 
Cost Implications: Range of $22 to $26 million 
Pros: 
(1)   By utilizing the existing contractor site management team, the Port may save the cost
of management team resources and other costs associated with running business at
the site that adds to the new contractor cost. 
(2)   The business transition would be seamless, since the existing site team is familiar with
the facility and POS Rules and Regulations to conduct business at the airport. 
(3)   This alternative can incorporate women, minority and/or disadvantaged business
enterprise requirements in the contract. 
Cons: 
(1)   This  methodology  utilizes  the  existing  custodial  services  contracts  and  consumes
contracting authority capacity otherwise planned for other custodial work.
(2)   This approach does not allow for a competitive process to take place and may not
provide the Port with the most cost-effective and innovative outcome, depending on
the results of negotiations. 
This is not the recommended alternative. 
Alternative 2  Request proposals from existing contractors to compete for the new facility
janitorial service. 
Cost Implications: Range of $22 to $26 million 
Pros: 
(1)   This alternative allows some competition amongst the existing contractors. 
(2)   By utilizing the existing contractor site management team, the Port can save the cost
of a management team and other business cost associated with running business at
the site that adds to the new contractor cost. 
(3)   The business transition would be low impact since the existing site team is familiar
with the facility and POS Rules and Regulations to conduct business the airport. 
(4)   This alternative can incorporate women, minority and/or disadvantaged business
enterprise requirements in the contract. 
Cons: 
(1)   This approach significantly limits competition to only those service providers already
working on site. This may not result in the most cost-effective and innovative outcome
due to the limited competition available. 
(2)   This approach may eliminate some service providers that may be able to bring new,
innovative and cost-effective service methods to the Airport. 
This is not the recommended alternative. 

Template revised September 22, 2016; format updates October 19, 2016.

COMMISSION AGENDA  Action Item No. 8b                                  Page 4 of 5 
Meeting Date: June 25, 2019 
Alternative 3  Advertise, award and execute a service contract for Zone 5 Janitorial Services 
for up to 5 years. 
Cost Implications: Range of $20 to 26 million 
Pros: 
(1)      This alternative allows for the broadest competitive procurement for IAF custodial
service allowing for potential cost savings and innovative solutions relative to the
other alternatives. 
(2)      This alternative creates an opportunity for the Port to review and evaluate up-to-date
market trends and techniques for the work being performed. 
(3)      This alternative can incorporate women, minority and/or disadvantaged business
enterprise requirements in the contract. 
(4)      Performing  an  overarching,  multi-year  procurement  would  be  efficient  and
economical for the Port.
Cons: 
(1)      This  alternative  may  result  in  a  new  service  provider  being  awarded  the  work.
Onboarding a new service provider requires significant time and effort  and the
learning curve can be steep. Service may suffer in the short-term during the learning
process. 
This is the recommended alternative. 
FINANCIAL IMPLICATIONS 
Annual Budget Status and Source of Funds 
The Zone 5 Custodial Service will be included in Aviation Maintenance's annual expense budget,
so the funding source will be the Airport Development Fund. Janitorial services for the IAF will 
be charged to the Federal Inspection Services (FIS) costs center and fully recovered through FIS
fees from the airlines that use the IAF. 
Financial Analysis and Summary 
None 
Future Revenues and Expenses (Total cost of ownership) 
None 
ATTACHMENTS TO THIS REQUEST 
None 
PREVIOUS COMMISSION ACTIONS OR BRIEFINGS 
August 23, 2016  Commission Briefing "Contract for Janitorial Services at Sea-Tac Airport." 

Template revised September 22, 2016; format updates October 19, 2016.

COMMISSION AGENDA  Action Item No. 8b                                  Page 5 of 5 
Meeting Date: June 25, 2019 
September 27, 2016  Commission authorized the Chief Executive Officer to execute up to four
contracts for janitorial services for Seattle-Tacoma International Airport. 

















Template revised September 22, 2016; format updates October 19, 2016.