SITA Smart Path TM 
Biometric-Enabled Passenger Processing 






BIOMETRIC ENTRY / EXIT PROGRAM

April 18, 2018

ORLANDO INTERNATIONAL AIRPORT WILL BE FIRST
TO UTILIZE BIOMETRICS TO EXPEDITE                           PRESS RELEASE
INTERNATIONAL TRAVEL









-   SAL
_                                                                                                ;
Renovated CBP facility  at Airside 4                                                        Biometric Exit  gate at MCO

Core Benefits 
Security                    Capacity               Customer Service

Security Benefits 
Positive biometric identification of international travelers is a CBP mandate 
E-Gates capture facial images which are compared with CBP reference
images: the match percentage at MCO is high. 
E-Gates enhance security with automatic doors and sensors that detect
and alarm for piggy-backing, reversing path after the gate opens and other.

Capacity Benefits 
MCO continues to experience double-digit growth in international passenger volumes. 
Biometric Entry & Exit has provided: 
50% improvement in FIS processing times 
30% improvement in boarding times

Customer Service Benefits 
In 2018, Orlando hosted 75 million visitors 
theme parks; conventions; sports venues; simulation and aerospace facilities; medical centers: etc. 
MCO is the first and last impression that air travelers have of Orlando. 
Customer service is an obligation to Orlando's local businesses and is one
of GOAA's four (4) enterprise objectives. 
The Orlando Experience  includes safe, comfortable, easy and speedy
processing. The Biometric Entry and Exit Program meets all of those goals. 
Significantly reduced wait time in FIS for arriving International Passengers

MCO E-GATE Implementation Commitment 
Biometric E-Gates at each
international departures gate 
Phase1: 30 dual, triple, quad- lane e-gates 
Phase2: adding 8 double-lane e-gates 
Phase3: expansion continues in 2020 
Serving 21 airlines 
14 approved by CBP & now operational 
4 tested & pending CBP approval 
3 pending DCS modifications 
Excludes Canada, Bahamas, AerLingus

Lessons Learned: Installation &
Operations 
The technologies are not difficult 
Design the operations & use of space for
ease of adoption 
Environmental factors may affect system
performance

Lessons Learned: Personally
Identifying Information (PII) 
Biometric boarding uses existing 
airline and government data and
systems. 
The airport has zero information
about the traveler.

Lessons Learned: Airline Integration 
Each Departure Control Systems (DCS) has
airline-unique customizations 
Rigorous change controls & release cycles can
add months to the implementation schedule 
Airline agreements will have a major influence 
MCO does not have exclusive or preferential
use gates and requires the airlines use the
MCO common use E-Gates.

SITA Smart Path TM 
Biometric-Enabled Passenger Processing 






BIOMETRIC ENTRY / EXIT PROGRAM