Item No. 7d_supp 
Meeting Date: October 25, 2016 
2017 Salary and Benefits
Resolution 
Commission Briefing 
October 25, 2016 

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Briefing Topics 
Salary and Benefits Resolution Background 
2017 Changes to the Salary and Benefits Resolution 
Range adjustment 
Definition updates 
Incorporating the Incentive Pay Plan Resolution 
Paid Parental Leave update 
2017 Incentive Pay Plan Non-Financial Goals 

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Background 
Port Commission authorized by RCW 53.08.170 to establish
salaries and benefits via resolution. 
The Salary and Benefits Resolution covers non-represented
employees. 
Resolution also includes delegation of authority not included
elsewhere. 
In May, 2016 the Commission passed a new resolution
amending the Salary and Benefits Resolution and approving
the Incentive Pay Plan effective June 1, 2016. 
Resolution authorizes salaries and benefits 
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2017 Resolution Changes 
Pay Range Adjustment 
2016 ranges are within 1% of market 
Local employers are projecting a 3% average pay increase in 2017 
A 2.5% range increase is necessary to maintain competitive ranges 
Pay Grade Changes 
Unused pay grades at the lower end of the grade structure will be
eliminated. 
Pay grades will be added at the upper end of the grade structure for
2017. 

2017 Resolution changes will be minimal 
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2017 Resolution Changes 
Definition Updates 
Adding Regular Employee and Temporary Employee 
Deleting Eligible Employee and Ineligible Employee 
Updating Emergency Hire Employee 
Updating Floating Holiday to specify in lieu of Veterans Day 
Incentive Pay Plan Resolution Incorporated 
Definitions incorporated 
Pay for Performance language incorporated 
Non-financial goals incorporated into Exhibit B 
2017 Resolution changes will be minimal 
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Paid Parental Leave Update 
First Three Quarters 2016 
33 employees have taken Paid Parental Leave 
Employees have been paid for more than 5,200 Paid Parental Leave
hours 
Pay for these hours totals slightly more than $209,000 


Paid Parental Leave is a welcomed benefit 
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Motivating Exceptional Performance 
TWO TYPES OF GOALS 
1.  Financial 
Self-funding 
2.  Values Driven, non-financial 
Focuses the Port on the most important social
responsibility and environmental
sustainability commitments each year 

Results Oriented, Self-funding, Values Driven, Century Agenda Focused 
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Values Driven Non-Financial Goals 
#1  Women and Minority Business Enterprise (WMBE)
Participation 
Increase Women and Minority Business Enterprise (WMBE  
certified and non-certified) contracting participation Port-wide, to
5.25%. 
Aside from the Incentive Pay Plan goal, we will continue to also
focus on achieving the Century Agenda Small Business long term
goal of 40% 
Focusing the Port on the Century Agenda 
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Values Driven Non-Financial Goals 
#2  Customer Satisfaction 
2a. Aviation Division Customer Satisfaction (ASQ Survey) 
The ASQ survey is a 5 point rating system administered by the Airport Service Quality
(ASQ), across major airports. 
Achieve the following scores (full year average) in 2017 on the ASQ survey on a minimum
of 3 of the following 5 most important customer satisfaction service items: 
Service Item            2016 YTD (10/9)     2017 Goal (est.) 
Restroom Cleanliness            3.82            3.90 
Checkpoint Wait Times           3.76            3.84 
Internet Wi-Fi Access             3.70            3.77 
Comfort of Waiting/Gate Areas         3.71            3.78 
Wayfinding               4.25           4.34 
Focusing the Port on the Century Agenda 
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Values Driven Non-Financial Goals 
#2  Customer Satisfaction 
2b. Maritime Division Customer Satisfaction 
Achieve the following scores in 2017 on the Maritime's customer satisfaction survey on a
minimum of 3 of the following 5 critical customer satisfaction service items: 
Service Item                   2016      2017 Goal 
Restroom Cleanliness - Bell Harbor Marina (BHM)       4.72        4.81 
Exterior Cleanliness (BHM)               4.51         4.60 
Correspondence / Communication (BHM)         4.29        4.38 
Correspondence / Communication - Shilshole Bay Marina (SBM)  3.67        3.74 
Car Prowl Reduction (SBM)                TBD     10% reduction 
Focusing the Port on the Century Agenda 
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Values Driven Non-Financial Goals 
#2  Customer Satisfaction 
2c. Economic Development Division Customer Satisfaction 
Achieve the following scores in 2017 on the Economic Development Division's customer
satisfaction survey on a minimum of 3 of the following 5 critical customer satisfaction
service items: 
Service Item            2016        2017 Goal 
Exterior Cleanliness          3.67          3.74 
Interior Cleanliness          3.82           3.90 
Correspondence         3.81         3.89 
Staff Availability            3.96           4.04 
Courtesy             4.16          4.24 
Focusing the Port on the Century Agenda 
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Values Driven Non-Financial Goals 
#3  Environmental Stewardship 
(Achieve 3 of the 5 following goals) 
3.1 Implement energy efficiency projects in 2017 at both maritime and airport facilities
that will, once completed by December 2018, reduce our energy demand by 34,000
MMBTU and our GHG emissions by 1,500 tons/year. 
3.2 Present P69 solar concept for Commission decision in January 2017, and if approved
by March 2017, construction will be underway by December 2017. 
3.3 Complete assessment of 20% of maritime stormwater pipeline and rehabilitate pipes
serving 75 acres of port property. 
3.4 Engage employees port-wide to increase recycling level from 66% to 71% at the
Airport Office Building and from 50% to 55% at Pier 69. 
3.5 Increase green office product purchasing from 29-35%. 
Focusing the Port on the Century Agenda 
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Values Driven Non-Financial Goals 
Summary 
Extension of the 2016 Incentive Pay non-financial goals 
Support One - Port approach 
Link to the Century Agenda 
Focus employee efforts on "What's Important" for 2017 

One- Port with a focus on the Century Agenda 
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