Minutes Exhibit C
Port Commission
Special Meeting
of April 26, 2016
E'Dw@lcz             Tap the App at SeattleYellowCab.com
ELUDI LED 
DISPATCH

April 26'", 2016

RE: Puget Sound Dispatch Progress

Puget Sound Dispatch would like to thank the Port of Seattle for its attention and
staffing on Ground Transportation issues over the past few months. Each and every day,
we work with drivers to improve their accountability, asking for total cooperation on
customer service, safety, technology and deadheading. Also we would like to thank

your staff for acknowledging our cooperation in incorporating TNCs into the pick up
scheme at Sea Tac. On the first day of service, the staff observed drivers greeting each
other and smiling. And airport staff is not reporting any problematic issues, although
they are looking into some routing fixes which would make it much easier to get and our
of the holding lot.

We've been a top transportation company in this area for over 100 years and our
customers are a top priority. Transportation sector technology is changing ra idl  We
are now competing with technology companies who offer transportation as a product.
Puget Sound Dispatch is asking our drivers to adapt to technology that is new for them.
Make no mistake; PSD are committed to Sea-Tac Airport and our owner/operator
investments, and will do what it takes to make these technology and behavioral changes
to compete in this marketplace.

We have a multi-pronged approach to the new reporting requirement. It is important to
add that we addressed the driver action/error issues and we are now MUCH closer to
the Ports AVI trip estimates. I believe the average per trip average fare is now within 10
or 15 cents.

Today we are ramping up for the cruise season with the most cruise ship departures
and arrivals in Seattle history. In Q1 PSD paid an additional $315,000 abve the MAG
and we are track to pay $400,000 above the MAG in 02. As you know, the airport is
busy.

Lastly, Deadheading. Yellow combats it affectively because we are a market leader in
transportation. We operate a green fleet of Prius vehicles at Sea Tac airport. And at
least for now, PSD receives more calls to the airport than any other company. As we
increase the number of taxis (and "for hires") in our airport fleet, we will have the
unique ability to continue to effectively combat deadheading- a claim none of our
competitors can make because they don't have the market share.