7a exhibit b

Item Number: _7a_Exhibit B 
Date of Meeting: May 27, 2014 
Realizing a Vision for Airport Dining & Retail 
at Sea-Tac Airport 
Public Briefing 
May 2014

Foundations for a Vision 
Century Agenda: 
Become Gateway of Choice for Travelers 
Create 100,000 New Jobs 
Aviation Division Strategic Goals: 
Become a Top 5 Airport in Customer Service in North
America 
Maximize Non-Aeronautical Revenue 

2

Foundations for a Vision 
Commission Direction (2/14/12 Motion) 
Reflect Northwest 'sense of place' 
Encourage competition, equally attractive to all 
Use two methods of leasing 
Third Party Competitive Evaluation  smaller
packages 
'Request for Proposals' Process  4+ unit packages 
Foster employment continuity 
Grow small business & minority participation 
Continue 'street pricing' policy 
Make build-outs more efficient/affordable 
3

Realizing the Vision 
in Airport Dining & Retail 2025 
Create an experience customers rave about 
Offer diverse, quality restaurants and shops 
Grow revenues for investment in the airport's 
long-term future 
Increase economic opportunity for business and people 
Create a sustainable lease transition process 

4

A New Program - A New Name 
Airport Dining & Retail 
"the business of
restaurants and shops
in an airport
environment" 


5

The Way We Were 

Prior to 2005 transition: 
Limited variety 
Low quality 
Generic concepts 
High prices 
No competition 


6 
Seafare Pizza & Snack Bar, 2001

Success on Every Measure 
Program Transformation 
Gross Sales          Port Revenue         Employment 
250               30        28.2      2000
195.2                                            1,640 
200               25
$22.3*           1500
20
150   $154.4* 
Millions $         90             Millions $   15    11.9               1000
100                                     732 
10               Employees 
500
50               5
0               0                  0
2003  2013         2003   2013          2003  2013
117% Growth           136% Growth          124% Growth 
* Shown in 2003 constant dollars 
Industry Accolades: 
Best Overall Program, 2007  ACI-NA 
Best Airport Program, 2009  Airport Revenue News 
7

Diversity of Operators 
2003       Host             2013        Host/SRA
41 units                             24 units
CI (subtenant                        CI (prime)
ACDBE) 10 units                      5 units
ACDBE                      ACDBE
18 units                             18 units
Independent
Independent
6 units
19 units
Hudson
22 units
2003: 75 total locations                   Dufry
2013: 92 total locations                   4 units
ACDBE includes prime subtenants 
Kiosks not included 
8

Employment Opportunity 
Employment by Operation              Representation 
Coffee
3% 
5%                                       Union
14%        Full-Service Dining
42%   58%      Non-
Quick Serve
25%                                          Union
26%      Retail/Duty Free
Full-Time/Part-Time 
27%            Passenger Services
Support                      Full-
17%          Time
83%       Part-
Time
Total Employees = 1,640 
9

Industry Performance 
$16.00
Median Sales Per Enplanement 
$14.00                                                All Airports:        $8.41 
Large Airports:    $9.98 
$12.00
Sea-Tac:        $10.23 
Sales per Enplanement  $10.00
$8.00

$6.00

$4.00

$2.00

$-
Sea-Tac is a top performer among the 25 largest US airports measured in 2012
sales per enplanement (excluding duty free). 

10

What Our Travelers Want 
Known brands 
Greater variety 
Higher quality 
Reasonable prices 
More healthy choices 
More full-service 
experiences 
More retail 
More local flavor 
Sources: Passenger intercept surveys,
focus groups, airport comment tracking
Future South Central Terminal, Mezzanine Dining               system, secondary research data

Objectives for New Program 
Grow sales per enplanement 30% by 2025 
Reach and remain in top 10 among top 50 airports by
sales per enplanement (excl. duty free) 
Grow revenues by 25% 
Grow jobs 40%  both union & non-union 
Grow local/small/ACDBE share of sales from 30% to
40% 

12

The Path to the Vision 

Foundation for Vision 
Implementation 
2011-2013                 Master Plan 

Century Agenda                 Long-Term Demand Forecast                Tenant Selection 
Aviation Strategic Goals               Terminal Block Planning                     Transition Plans 
2/14/12 Commission Motion          Unit Plans and Sales Forecasts               Build-out Process 
Stakeholder Involvement             Employment Creation Forecast 
Lessons Learned Since 2004           Phasing and Leasing Plans 



13

Priorities to Balance 
Operator Profitability 
Port Revenue    Consumer Affordability 
Local Ownership 
Competition     FAA
Requirements 
Prime Operators 
Job Quality 
Job Growth 
Small/ACDBE Business    Workforce Development 
Employment Stability 
Environmental Initiatives 

14

Stakeholder Involvement 2011-12 
Involved businesses (national primes, small, ACDBE),
labor, airlines, traveling public 
Focus of discussion: 
Leasing structure 
Labor policies 
Balance of small, local and minority-owned vs.
prime operators 
Build-out requirements, street pricing 
15

Lessons Learned Since 2004 
Have a flexible leasing process to attract diverse
operators 
Provide infrastructure to lease line 
Have an efficient, affordable design & build-out
process 
Lease directly with small and ACDBE tenants 
Have leasing strategy to balance operator risk 
Phase leases to avoid serious impacts 

16

Foundation in Place for Next Steps 
Clear Commission vision and direction 
Valuable lessons learned since 2004 
Extensive knowledge of customers 
Successful track record of leasing 
More than 10 years experience with newer facilities 
Keen understanding of transition phasing 


17

Airport Dining & Retail Master Plan 



18

Demand Analysis 2025 
Location           Existing     Required*       Square 
Square      Square     Footage
Footage      Footage      Shortage 
Main Terminal       126,670       146,200      (19,530) 

South Satellite         16,800        36,500       (19,700) 

North Satellite         19,500        52,500       (33,000) 

Airport Total         162,970       235,200       (72,230) 

* Square footage required to meet passenger demand, initially
completed in 2013; subject to change with ongoing terminal planning 
19

Illustrative Terminal Block Planning 

Does not include: 
- North Satellite 
- South Satellite 



20

Illustrative Unit Planning 
Current Central Terminal 

Current conditions: 
Poor grease duct venting 
Inadequate air circulation (HVAC) 
Inefficient space configurations 
Chronic queuing issues 
Inadequate unit frontage 
Anchor retail too small (currently
Fireworks) 



21

Illustrative Unit Planning 
Future Central Terminal 

Planning Considerations: 
Current operational problems 
Infrastructure capacity 
Demand analysis 
Checkpoint use/passenger flow 
Local spending trends 
Sea-Tac passenger surveys 
Local demographic data 
Focus groups 


22

Illustrative Sales Forecasts 



23

Employment Forecast 
2500                         2,296 
Target 40%
2000                                 growth 
1,640 
1500
Employees   1000
732 
500
0
2003       2013       2025

24

Airport Dining & Retail Master Plan 



25

Sustainable Phasing Overview 
PHASE I             PHASE II             PHASE III 
2014-2016           2017-2018           2019-2024 


Early Returns                                    Extensions 

Prime concessionaire          Independent
Independent
food service and            Direct Leases 
Direct Leases 
convenience retail =             Duty Free 
60 units 

26

Adjusting Current Prime Leases 
Key to Phasing 
Prime Concessionaire Food Service (39 units, expiration 12/31/16): 
Early transition and re-concept of returned units 
New lease term for some units with investment requirement 
Phasing extensions for units, including subtenants, consistent
with 9/11/12 ACDBE/small business motion - no new investment 
Continued operation of North & South Satellite units until
facilities change 
Stability of approximately 400 jobs 
Continued work on leasing mechanics 

27

Adjusting Current Prime Leases 
Key to Phasing 
Prime Concessionaire Convenience Retail (21 units, expiration
5/31/17): 
Early transition and re-concept of returned units 
New lease with extended expiration dates for some units in
order to transition lease into two future packages 
Continued operation of North & South Satellite units until
facilities change 
Stability of approximately 300 jobs 
Continued work on leasing mechanics 

28

Post Phasing Plan Outcome 
IDEAL TRANSITION SCHEDULE 
Years 2025-2035 


UP TO 10 UNITS ANNUALLY 
PROGRAM-WIDE 
Prime Packages and Independent Leases 
(food service & retail, including new
development) 

29

Leasing Plan Vision 
Continue diversity of operators and concepts similar
to the current program 
Increase sales that will lift all types of operators 
Create at least five new prime packages (4+ units)
(representing 50-60% gross sales) 
Create combination of single-unit and 2 to 3-unit
packages (representing 40-50% gross sales) 
Competition will influence final outcome 

30

Next Steps in 2014 
1. Commission feedback on program phasing strategy 
2. Approve prime concessionaire phasing leases/ 
adjustments to current leases (including subtenants) 
3. Approve specific design scope for utility upgrades 
4. Approve program leasing plan and review new RFP 


31

Anticipated Commission Actions 
Authorization of Design
Authorization of Prime   Authorization of Lease                      Approve Leasing Plan 
2014                    Phase I Utility
Lease Modifications     S. Satellite Restaurant                        New RFP Review 
Upgrades 
3rd Quarter            3rd Quarter                               4th Quarter 
4th Quarter 


Authorization of Phase   Authorization of Leases   Authorization of Leases   Authorization of Leases
2015  I Utility Construction   for Personal Services   for Food & Beverage   for Specialty Retail 
1st Quarter            2nd Quarter            3rd Quarter            4th Quarter 
2015 Lease authorizations may include: 
Early returned food service and retail units 
5-8 new restaurants 
3-5 specialty retail units 
2-4 units for spa/massage/manicure 
Packaging contingent on outcome of phasing plan 32

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