PORT OF SEATTLE 
MEMORANDUM 
COMMISSION AGENDA               Item No.      5d 
ACTION ITEM 
Date of Meeting    November 5, 2013 
DATE:    October 28, 2013 
TO:      Tay Yoshitani, Chief Executive Officer 
FROM:   Michael Ehl, Director, Airport Operations 
Wayne Grotheer, Director, Aviation Project Management Group 
SUBJECT:  Automated Passport Control Kiosks in FIS project at Seattle Tacoma International
Airport  (CIP #C800667) 
Amount of This Request:    $2,207,000   Source of Funds:   Airport Development Fund 
Est. Total Project Cost:     $2,207,000 
Est. State and Local Taxes:    $113,300 

ACTION REQUESTED 
Request a single Commission authorization for the Chief Executive Officer to (1) proceed with
design  of the Automated Passport Control Kiosks in FIS project  at the Seattle-Tacoma
International Airport;  (2) execute a purchase order for purchase of electronic kiosks and
supporting technology as owner-furnished equipment; and (3) use a combination of Port crews 
and small works contractors to perform work related to demolition and installation of the new
electronic kiosks.  The amount of this request is for the total estimated project cost  of
$2,207,000. 
SYNOPSIS 
The current Federal Inspection Services (FIS) facility at the South Satellite lacks sufficient
capacity to facilitate the processing of international arriving passengers during peak periods.
Occasions when passengers have had to hold either on the aircraft or in the International
Corridor for the period of June through August 2013 have increased by 498% compared to the
same period in 2012. Automated Passport Control (APC) kiosk technology streamlines current
Customs and Border Protection (CBP) processes to help reduce wait times and maximize
capacity in the FIS.
A single authorization for design and purchase of supporting technology and equipment is
requested to facilitate quick implementation of this new system in support of new international
routes anticipated next year, including one starting in March 2014. This project is included in
the 2014  2018 capital budget and plan of finance as a new project. 


Template revised May 30, 2013.

COMMISSION AGENDA 
Tay Yoshitani, Chief Executive Officer 
October 28, 2013 
Page 2 of 5 
BACKGROUND 
The current passport control area accommodates roughly two to three flights at a time with
average or greater-than-average CBP staffing. Frequently, more than three international flights
arrive in close order. While the Port has worked successfully with CBP to surge staffing levels
during peak times, this initiative is highly inconsistent due to multiple challenges facing CBP.
The resulting congestion increases FIS processing times and causes hold-on-board or hold-incorridor
(HOB/HIC) situations. Airline and passenger complaints regarding missed connections 
and overall FIS congestion is increasing. 
Missed connections, whether baggage or passenger, denote a loss of revenue for the airline and
an inconvenience for the passenger. HOB/HIC conditions represent very poor customer service,
and reflect negatively on the Airport and the region as we continue to grow as an international
gateway.
Implementation of APC kiosks facilitates better customer service, CBP efficiencies and reduces
missed connections. Passengers may step up to an electronic kiosk, scan their passport,verify 
their information and answer the Customs declaration questions. A photo of the passenger is
taken and a receipt printed. The passenger then stops at a CBP officer for verification before
proceeding to baggage claim.
Initially, APC kiosks will be available for use by U.S. citizens only, but the program is
expanding to include Canadian citizens and potentially select VISA holders in the future.
There are currently two kiosk systems approved by CBP to process U.S. passport holding
citizens. The Port will select a vendor through a competitive process that may allow the Port to
purchase additional systems in the future. Demolition and installation work will be completed
using a combination of small works contractors and Port crews. 
PROJECT JUSTIFICATION AND DETAILS 
The purpose of this project is to decrease passport control processing times for international
passengers in the FIS at the South Satellite via installation of APC kiosks. 
Project Objectives 
Reduce passport control wait times during peak by 20% - 33% 
Reduce CBP officer per-passenger processing times by 66% 
Reduce passenger HOB/HIC incidents and durations when otherwise unavoidable. 
Scope of Work 
Demolition of some existing passport control booths by Port crews or small works
contractors 
Reconfiguration and installation of stainless steel crowd control queuing railings and
"fixed" permanent stanchions by Port crews or small works contractors 
Installation of kiosk communications and electrical infrastructure by small works
contractors 
Purchase and installation of the new APC kiosks and exit podiums asowner-furnished 
equipment

COMMISSION AGENDA 
Tay Yoshitani, Chief Executive Officer 
October 28, 2013 
Page 3 of 5 
Schedule 
Preliminary Design begins:                October 2013 
Design of "For Construction Docs" begins:       November 2013 
Design complete:                    January 2014 
Construction begins:                   January 2014 
Construction complete:                  March 2014 
FINANCIAL IMPLICATIONS 
Budget/Authorization Summary              Capital     Expense   Total Project 
Original Budget                      $2,207,000          $0    $2,207,000 
Previous Authorizations                       $0          $0          $0 
Current request for authorization            $2,207,000          $0    $2,207,000 
Total Authorizations, including this request     $2,207,000          $0    $2,207,000 
Remaining budget to be authorized               $0          $0          $0 
Total Estimated Project Cost              $2,207,000          $0    $2,207,000 
Project Cost Breakdown                     This Request       Total Project 
Construction                                $619,900          $619,900 
Owner Purchased Equipment                   $999,100         $999,100 
Construction Management                     $226,900         $226,900 
Design                                    $59,000           $59,000 
Project Management                         $174,800         $174,800
Permitting                                   $14,000           $14,000 
State & Local Taxes (estimated)                   $113,300          $113,300 
Total                                     $2,207,000         $2,207,000 
Budget Status and Source of Funds 
This project (CIP #C800667) is included in the 2014  2018 capital budget and plan of finance as
a new business plan prospective project with a budget of $2,207,000. The funding source will be
the Airport Development Fund. 
Financial Analysis and Summary 
CIP Category             Renewal/Enhancement 
Project Type              Customer Service 
Risk adjusted discount rate     N/A 
Key risk factors             N/A 
Project cost for analysis        $2,207,000 
Business Unit (BU)          FIS Cost Center 
Effect on business performance  Costs will be fully amortized in FIS rate base. NOI after
depreciation will increase.

COMMISSION AGENDA 
Tay Yoshitani, Chief Executive Officer 
October 28, 2013 
Page 4 of 5 
IRR/NPV             N/A 
CPE Impact             $.03 in 2015. 
Lifecycle Cost and Savings 
Annual maintenance for each new kiosk is currently estimated at $5,000 per year, per kiosk.
Current research indicates software licensing and maintenance costs are built into the purchase
price of the units.  Vendor selection criteria will include an evaluation of lifecycle costs. The 
exact number of kiosks installed as part of this project will be determined during design, but staff
estimates 10-15 kiosks at an annual aggregate maintenance cost of $50,000 to $75,000 per year. 
STRATEGIES AND OBJECTIVES 
This project supports the Port'sCentury Agenda objective of making Sea-Tac International
Airport the West Coast "Gateway of Choice" for international travel by reducing wait times,
maximizing facility capacity and improving our passengers' experience in the passport control
area of our FIS. 
TRIPLE BOTTOM LINE 
Economic Development 
This project facilitates growth in international travel and supports the business goals of our
international carriers by decreasing time spent in passport control and reducing HOB/HIC
instances. 
Environmental Responsibility 
This project demonstrates environmental sustainability by maximizing the capacity of the
existing FIS facility via installation of updated electronic processing equipment. 
Community Benefits 
This project benefits the community by improving passengers' processing times in the passport
control area of the FIS facilities at the Airport. Small contractors in our community benefit from
this project because they will be called on to perform infrastructure installation for the new
electronic kiosks. 
ALTERNATIVES AND IMPLICATIONS CONSIDERED 
Alternative 1)  Continue to hold international passengers in the international corridor and on
board aircraft during peak travel times. This option does not increase throughput in passport
control and provides poor customer service. This is not the recommended alternative. 
Alternative 2)  Request additional staff from Customs and Border Protection to process
passengers using the existing passport control booths. CBP has told the Port this is not a viable
option. This is not the recommended alternative. 
Alternative 3)  Install APC kiosks in passport control. This option facilitates increased
throughput in FIS, improves customer service and advances the Port's Century Agenda goals. 
This is the recommended alternative.

COMMISSION AGENDA 
Tay Yoshitani, Chief Executive Officer 
October 28, 2013 
Page 5 of 5 
ATTACHMENTS TO THIS REQUEST 
None. 
PREVIOUS COMMISSION ACTIONS OR BRIEFINGS 
July 23, 2013 - Sea-Tac International Airport International Arrivals Facility Preliminary
Authorization 
July 9, 2013  Sea-Tac Airport International Arrivals Facility Briefing. 
July 9, 2013  Alternative Public Works Contracting Briefing. 
April 9, 2013  Sea-Tac Airport International Arrivals Facility Briefing. 
June 26, 2012  Airport Terminal Development Challenges at Seattle-Tacoma
International Airport. 
June 14, 2011  International Air Service Growth and Future Facility. 
February 2, 2010  Briefing on South Satellite Passenger Growth and Facility
Considerations, Delta's Proposed Airline Lounge and Other Possible Future Aviation
Projects.