Item No.    7a_Attachment C
Date of Meeting     April 2, 2013




Port Jobs 
2012 Annual Report 



Port Jobs receives funding and in-kind support from the






Port Jobs Board of Directors  ExecutiveCommittee 
Tom Byers 
Chair 
Partner, Cedar River Group, LLC 
James Fearn 
Vice Chair 
General Counsel, Seattle Housing Authority 
Judith Olsen 
Secretary/Treasurer 
Executive Director, Impact Capital 

Port JobsStaff 
Heather Worthley 
Executive Director 
Vilma Cinciene                     Stephanie Kellner 
Airport Jobs Assistant Program Manager           Senior Researcher/Program Developer 
Lynnette Consego                    LaJuana Lewis 
Program Manager                       Office Manager 
Trena Cloyd                       Genet Muhe 
Airport Jobs Program Manager              Employment Services Representative 
Lisa Croslin                         Simon Nesterov 
Employment Services Representative                  Computer Lab Aide 
Stacy Guinto                        Mary Turla 
Employment Services Representative              Airport University Coordinator 
Denise Johnson                      Susan Welsh 
Airport University Program Assistant             Employment Services Representative 


Report prepared in March 2013

KEY 2012 RESULTS 
Expanding Opportunities. Building Success. 

Background 
In 1993, the Port of Seattle spearheaded the creation of Port Jobs, a 501(c)(3) nonprofit
organization. As a workforce intermediary, Port Jobs brings together stakeholders to
address workforce issues in Port-related business sectors. Port Jobs supports a vibrant and
equitable Port-related economy; we connect King County residents to employers and
training opportunities in the transportation/logistics, airport, and construction sectors.
2012 Snapshot 
We are pleased to present this 2012 Annual Report. Port Jobs served 7,633 people 
across all of its programs in 2012. Key outcomes include: 

Expanded efforts in the international trade, transportation and logistics
sector. 
7,172 job seekers assisted and 1,169 open positions filled with 72 companies
at Sea-Tac Airport. (Airport Jobs) 
234 airport workers and job seekers enrolled in onsite college classes and
jobs skills classes. (Airport University) 
132 people placed in apprenticeships and trades-related jobs earning an
average of $19.56 per hour plus benefits. (Apprenticeship Opportunities
Project) 
236 apprentices and pre-apprentices learned money management skills.
(Financial Tools for the Trades) 

Since 1993, Port Jobs has served more than 78,400 community residents,
helping fill more than 13,630 job openings in the Port-related economy. 

1

LEVERAGED FUNDING 
Leveraging the Port of Seattle's Support 
The Port of Seattle is Port Jobs' largest funder. In 2012, the Port provided $655,000 in
direct funding to Port Jobs, approximately 61% of Port Jobs' revenue. The Port also
contributed nearly $139,000 in in-kind support to Port Jobs, including space for the
Airport Jobs center and Port Jobs' administrative office. 
The Port of Seattle's 2012 direct and in-kind funding to Port Jobs includes support for
Port Jobs' Pier 66 operations, Airport Jobs, and major funding for the Apprenticeship
Opportunities Project, which is administered by Port Jobs through a subcontract with
ANEW (Apprenticeship and Non-Traditional Employment for Women) . 
The funding from the Port of Seattle acts as leverage for other funding. In 2012, Port Jobs
raised more than $406,000 in additional funding from private foundation grants, earned
income, United Way of King County, the City of Seattle, King County, and state and
federal government. This funding provides additional operational support for Airport
Jobs, the Apprenticeship Opportunities Project, Airport University, Financial Tools for
the Trades, and wrap-around services. 
As a result of this support, jobseekers placed through our programs had an estimated
annualized income of$24,800,000 in 2012. 





2

PORT JOBS 2012 FUNDING 








3

TRANSPORTATION AND LOGISTICS 
Workforce Development in the Port-Related Transportation and Logistics Sector 
In 2012, Port Jobs continued its efforts to support workforce development and create
linkages to jobs in the Port-related international trade, transportation and logistics (ITTL)
sector. This work aligns with several of the strategies outlined in the Port of Seattle's Century
Agenda, including positioning the Puget Sound region as a premier international logistics
hub. We work in partnership with the Port's Office of Social Responsibility, as well as the
Seaport and Aviation divisions. 
ITTLResearch 
Through a leveraged
investment from SkillUp
Washington, Port Jobs is
working with consultant
Business Government
Community Connections
to identify the workforce
and education/training
needs of Port-related ITTL
companies.

Port Jobs has partnered 
with the Manufacturing                 NOSE LOADING OF AIR CARGO 
Industrial Council (MIC) to
connect with ITTL employers that work in the Port-related economy. Port Jobs and MIC
are exploring ways that Port Jobs' Airport Jobs center can serve as a bridge to airport-based
ITTL jobs for students who are part of Core Plus, a new high school-based program that
builds students' science, technology, engineering and math (STEM) skills. Port Jobs is also
working with air cargo employers, several of which currently hire job seekers through
Airport Jobs. Our research will result in a report that outlines next steps to connect King
County residents to ITTL skill building, credentialing and employment opportunities. 

4

Customer ServiceTraining 
Port Jobs continues its partnership with Highline Community College to deliver a
customized Transportation and Logistics Customer Service training. The class: 
Teaches practical skills for providing excellent customer service and incorporates
"Sea-Tac Airport 101", an overview of airport operations; 
Provides one transferable college credit that counts toward certificate and degree
programs; 
Includes the industry-recognized SuperHost credential; and 
Prepares workers for career advancement with skills upgrade. 
Seventy-seven (77) people completed customer service training in 2012. There is strong
demand for more classes in 2013, including a request through the Port of Seattle to train
airport taxi drivers. 
TruckDrivers 
Port Jobs is a partner in the Port's joint project with the University of Washington to survey
drayage truck drivers. Port Jobs has provided input on the survey tool and participated in a
well-attended Port-hosted trucker outreach event. We also provided incentives for truck
driver focus group participants. This survey will be administered in 2013. 
Pathways toCareers 
Through our work with the City of Seattle, Port Jobs is part of Pathways to Careers (P2C), an
effort to create educational pathways to high-demand careers in four sectors, including
transportation and logistics. Port Jobs participated in a DACUM curriculum building
process led by South Seattle Community College (SSCC) to identify the skills needed for
entry-level ITTL jobs. These efforts are laying the groundwork for new ITTL courses that
are being developed by SSCC.


5

AIRPORT JOBS 
Connecting Job Seekers and Employers at Sea-Tac Airport 
Port Jobs opened the Airport Jobs center in 2000 to provide a centralized employment hub
that connects job seekers with airport companies recruiting new workers. Since opening,
Airport Jobs has served more than 66,000 job seekers. Airport companies have
filled more than 16,450 positions with Airport Jobs clients. 

2012 Outcomes 
More than 7,170 job
seekers visited the
Airport Jobs center. 
142,000people 
visited the Airport Jobs
website where we post
current job openings. 
Seventy-two(72) 
airportcompanies 
hired 1,088 Airport
Jobs clients, filling   A JOB SEEKER LOOKS AT "HOTLIST" JOB OPENINGS AT THE AIRPORT 
nearly 1,170 open
positions. The majority of these companies were vendors serving passenger
airlines (63% of hires.) See Chart 1. The average placement wage was $9.73 per
hour.
In addition to listing open positions, Airport Jobs supports airport companies throughout
their hiring processes. For example, companies can use the Airport Jobs office for
interviews and orientations. Airport Jobs staff can assist new hires with preparation for SIDA
and AOA badge testing and with obtaining food handler cards. Beechers, Primeflight,
Worldwide Flight Services, and Hudson Group were among the companies that used 
Airport Jobs' services in 2012.
6

Chart 1: Airport Jobs placements by employertype 
2012 hires(n=1,169) 

Port of Seattle 
1% 
Other 
Federal
1% 
Cruise ship                       security 
Janitorial 
2%                      1% 
2% 
Cargo 
4% 
Passenger
airlines 
6% 
Retail 
8% 
Passenger
Concessions 
airline vendors 
12% 
63% 


Building community jobspipelines 
Port Jobs builds community partnerships to create stronger linkages between area residents
and airport jobs, including:
Through a partnership with the Department of Social and Health Services, Port Jobs
provides job search assistance to people receiving Basic Food services (i.e., food
stamps) through the Basic Food Employment and Training (BFET) program.
With support from United Way of King County, Port Jobs partners with the White
Center Community Development Association and Seattle
Housing Authority to connect White Center and public housing residents to
jobs at the airport. 
Port Jobs is a host agency for Washington Connections, which connects low-income
jobseekers and incumbent workers to a variety of public benefits. 
Port Jobs was recognized as an outstanding community partner by
Highline Community College. 
7

AIRPORT UNIVERSITY 
Workplace-Based College Classes for Airport Workers 
Airport University, a partnership between Port Jobs, Highline Community College and the
Seattle Community College District, brings college classes onsite at Sea-Tac Airport. 
Through jobs skills classes and credit-bearing college courses, airport workers can
progress along career pathways in the hospitality, trade, transportation, logistics and tourism
industries, and make progress toward college certificates and degrees. The Port of Seattle
provides critical training space for Airport University classes. 
2012 Outcomes 
108 people completed 245 credit-bearing college courses through
Airport University. These classes, which focus on business technology, customer
service and college preparation, help workers build transferable skills needed for
many jobs. 
Classes are offered tuition-free to
income-eligible students through
"Our work with Port Jobs has been a
scholarships provided by Port Jobs. In
real partnership and a privilege as
2012, 107 people received
together we are supporting airport
scholarships. 
employees entering their career and
139 people completed jobs      educational pathways." 
skills classes. These included
classes that prepare new hires and               -Alice Madsen 
incumbent workers to pass tests         Dean for Professional-Technical
required for airport employment, such    Education, Highline Community
as the SIDA badge test, airfield                    College 
driving/AOA test and Washington
State Food Handlers Permit. Port Jobs
also provided interview preparation
and online application assistance to job
seekers.

8

Airport Workers Earn College Certificates
Five airport workers earned 15-credit Business Technology (BTECH) certificates
from Highline Community College by completing classes entirely through Airport
University and while working at the airport. These students walked in Highline's 
graduation ceremony. 
This was a milestone
for Airport University,
which has always had
as its premise "access
to transferable college
credit for low-wage
workers, where they
work, and offered on a
schedule that works
for shift workers."
This format makes it
possible for full-time
workers to pursue
post-secondary             AIRPORT WORKERS EARN COLLEGE CERTIFICATES AT HIGHLINE
credentials one class at           COMMUNITY COLLEGE THROUGH AIRPORT UNIVERSITY 
a time. 

Since 2005, 1,709 people have completed Airport University classes, including 715 credit-
bearing college courses in computers, customer service, and leadership/supervision, and 1,892
job skills classes. 


9

THE APPRENTICESHIP OPPORTUNITIES PROJECT 
Connecting Residents to Well-Paying Construction Careers 
Created in 1994, the Apprenticeship
Opportunities Project (AOP) helps lowincome
individuals, women, and people of
color enter and succeed in apprenticeships 
and in trades-related jobs. Port Jobs
partners with Apprenticeship and
Nontraditional Employment for Women
(ANEW) to operate AOP. 
2012 Outcomes
132 people entered
apprenticeships and trades-related
jobs at an average placement wage 
of $19.56 per hour plus
benefits. There was a strong
PREPARING FOR APPRENTICESHIP 
demand for workers in the
electrical trades (See Chart 2), which AOP helped fill along with placements in several
other skilled trades. 
AOP also provided financial assistance for work-related or emergency needs to help
apprentices successfully enter or persist in their careers in the trades. In 2012, AOP
provided assistance to 121 people, who met low-income guidelines and had no other 
resources. Most assistance requests were for gas, work clothing, testing fees, and bus
fare. 

Since 1994, AOP has placed nearly 2,000 people in skilled trades jobs and has provided
financial assistance to more than 1,450 people.


10

Chart 2: AOP Placements byTrade 
2012 (n=132) 

Painters (2) 1%      Glaziers (2) 1% 
All other (4) 3% 
Piledrivers (3) 2% 

Drywallers (4) 3% 
Operating
Engineers (6) 5%                         Electricians /Inside
Wire 
Carpenters (9) 7%                          (44 people) 33% 
Ironworkers 
(14) 11% 
Electricians /Low
Voltage 
Laborers 
(26) 20% 
(18) 14% 

AOP's 132 placements in 2012 is an increaseof more than 50% over 2011. 


"The superintendent [of a drywall company] called me to say how impressed he was with [an
ANEW/AOP client's] hustle and motivation. Never do I get a report about an apprentice
kicking butt like this, let alone the company superintendent calling me personally. Keep up the
good work sending us these great candidates for apprenticeship." 
Drywall Coordinator  Finishing Trades Institute Northwest 

11

FINANCIAL TOOLS FOR THE TRADES 
Money Management Skills for Apprentices 
Port Jobs created Financial Tools for the Trades (FTT) in 2005 to help apprentices navigate
the periods of unemployment that are common in the construction industry and build the
financial skills needed to persist in their careers. Port Jobs teaches Financial Tools classes in
apprenticeship and pre-apprenticeship programs across the Puget Sound area. 
2012 Outcomes 
In 2012, 236 tradespeople attended
classes. More than 1,800 people have
attended these classes since 2005. 
Port Jobs delivered several classes to
veterans in partnership with the
Washington State Department of Veterans
Affairs (DVA). DVA is providing
information on financial and other resources
available to veterans. 
Port Jobs continued its partnership with
APPRENTICES BUILD THEIR WELDING SKILLS 
American Financial Solutions, a non-profit
credit counseling agency based in Bremerton, to offer free onsite credit counseling in
conjunction Financial Tools classes. Ninety (90) people received credit counseling in
2012. 
Financial Tools for the Trades has garnered attention from apprenticeship programs
nationwide that have incorporated the curriculum into their training programs. The National
Elevator Industry Educational Program, for example, has incorporated Financial Tools for the
Trades into its ongoing course offerings for its members across the United States.


12

STRATEGIC OBJECTIVES 
Supporting the Port of Seattle's Century Agenda 
Port Jobs' workforce efforts support the following Port of Seattle Century Agenda strategies
and objectives: 
"Position the Puget Sound Region as a premier international
logistics hub", including tripling air cargo volume and growing
seaport annual containervolume. 

"Increase work force training, job and business opportunities for
localcommunities in trade, travel and logistics." 










13

c/o Port of Seattle 
P.O. Box 1209 
Seattle, WA 98111 
(206) 787-3882 
www.portjobs.org