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Item Number: 7b_attach_2 Meeting Date: March 27, 2012 Port Jobs 2011 Annual Report Port Jobs receives funding and in-kind support from the Port Jobs Board of Directors ExecutiveCommittee Tom Byers Chair Partner, Cedar River Group, LLC James Fearn Vice Chair General Counsel, Seattle Housing Authority Port JobsStaff Heather Worthley Executive Director Lynnette Consego Program Manager Trena Cloyd Airport Jobs Program Manager Stephanie Kellner Senior Researcher/Program Developer LaJuana Lewis Office Manager Mary Turla Airport University Coordinator Report prepared in February 2012 KEY 2011 RESULTS Expanding Opportunities. Building Success. Background 2011 Snapshot In 1993, the Port of Seattle spearheaded the We are pleased to present this 2011 Annual creation of Port Jobs, a 501(c)(3) Report. Key outcomes include: nonprofit organization, to provide a forum 8,773 job seekers assisted and 682 for stakeholders to work together on open positions filled at Sea-Tac workforce issues in Port-related business Airport. (Airport Jobs) sectors. 65 employers listed job openings Port Jobs works to increase access to living 41 airport workers completed 69 wage jobs and to foster a more vibrant and college credit-bearing classes onsite equitable economy for residents of and at the airport. (Airport University) businesses in Seattle and King County. We 149 people completed jobs skills do this through four core services: classes. (Airport University) Airport Jobs 85 people placed in apprenticeships Airport University and trades-related jobs earning an Apprenticeship Opportunities average of $18.54 per hour plus Project (AOP) benefits. (AOP) Financial Tools for the Trades 107 apprentices received financial assistance to help launch or retain Since 1993, Port Jobs has served more than their careers in the trades. (AOP) 78,400 community residents, helping 183 apprentices and pre-apprentices fill more than 12,300 job openings with learned money management skills. airport employers and in the skilled trades. (Financial Tools for the Trades) 1 Port Jobs | 2011 Annual Report LEVERAGED FUNDING Leveraging the Port of Seattle's Support The Port of Seattle is Port Jobs' largest Increased direct Port funding for funder. In 2011, the Port provided the Apprenticeship Opportunities $515,000 in direct funding to Port Jobs, Project. approximately 60% of Port Jobs' revenue. The Port also contributed Port Jobs also receives funding from $162,650 in in-kind support to Port Jobs, competitive private foundation grants and including in-kind space for the Airport has contracts with the City of Seattle, Jobs center and Port Jobs' administrative King County, and the state and federal office. governments. This funding provides additional operational support for Airport The Port of Seattle's 2011 direct and in- Jobs, the Apprenticeship Opportunities kind funding to Port Jobs includes Project, Airport University, Financial support for Port Jobs' Pier 66 operations, Tools for the Trades, and wrap-around Airport Jobs, and major funding for the services. Apprenticeship Opportunities Project, which is administered by Port Jobs The funding from the Port of Seattle through a subcontract with ANEW therefore acts as leverage for other (Apprenticeship and Non-Traditional funding. In 2011, Port Jobs also raised Employment for Women) . $345,000 in additional funding from private foundation grants, the City of Two notable changes in Port-related Seattle, King County, the state and the 2011funding for Port Jobs were: federal government. The first year of a new three-year contract between Port Jobs and The chart on the following page provides an the Port. This contract is overview of Port Jobs' funding sources, and administered by the Port's Office the services that each helps to support. of Social Responsibility; and 2 Port Jobs | 2011 Annual Report PORT JOBS 2011 FUNDING 3 Port Jobs | 2011 Annual Report TRANSPORTATION AND LOGISTICS Workforce Development in the Port's Transportation and Logistics Sector In 2011, Port Jobs worked with the Port's have Commercial Drivers Licenses and Office of Social Responsibility to support those with Port drayage driving experience. workforce development in the Drivers who decide to switch out of Port Transportation and Logistics sector. Per terminal driving may apply for other truckcontract , the initial focus of this work was driving jobs which are posted on our two-fold: Hotlist, which is updated daily and is accessible online through our Airport Jobs Outreach to Port-related drayage website at www.airportjobs.org. truck drivers who might be displaced due to the January 2011 new Clean As the Port reviews the next phase of new Truck standards, which required Clean Truck standards, currently scheduled engines to be 1994 or newer; and for implementation on January 1, 2015, Transportation and Logistics Port Jobs will provide whatever assistance is Customer Service 101 training, requested through the Office of Social targeted to applicants for the Port's Responsibility. new Rental Car Facility Shuttle Bus Driver positions. T & L Customer Service Training Port Jobs partnered with Highline TruckDrivers Community College, a licensed SuperHost The extensive work by the Port over the institution, to develop a customized past three years through the Clean Trucks Transportation and Logistics Customer program was so effective that the Seaport Service 101 training which: terminals did not experience high numbers Incorporates "Sea-Tac Airport 101", of truck drivers needing assistance. an overview of airport operations; Port Jobs followed up on our 2010 outreach Carries transferable college credit to truck drivers by upgrading our that counts toward certificate and registration information and database at our degree programs; Airport Jobs center in July 2011, enabling Includes the industry-recognized us for the first time to track job seekers who SuperHost credential 4 Port Jobs | 2011 Annual Report Prepares workers for career In November, we offered the first-ever advancement with skills upgrade Transportation and Logistics Customer Service Training with Highline Community During the first two quarters of 2011, Port College onsite at Sea-Tac Airport. Twenty- Jobs supported pre-employment needs for four people completed the three week applicants for the Rental Car Facility Shuttle training, receiving college credit and Bus Driver positions. We offered tailored SuperHost certification. Demand for the workshops to assist job seekers in filling out class created a waiting list of 30 additional the Port's online application for skilled bus students, and the second class was scheduled drivers who did not have adequate for January 2012. computer skills to apply without assistance. Port Jobs leveraged the Port's We initially developed a CDL training with Transportation and Logistic investment to Workforce Investment Act funding; the bring in an additional $200,000 in training was cancelled at the Port's request 2011/2012. Through the Seattle King due to an unanticipated number of CDL- County Workforce Development Council bearing job seekers coming on the market in and SkillUp Washington, Port Jobs hired a mid-2011. consultant to work with employers in Seattle's Transportation and Logistics sector We worked to support the Port's hiring and map local needs for skilled workers and process, and partnered with Pacific corresponding education and training Associates and Neighborhood House to programs. target outreach to veterans with CDLs in alignment with the Port's focus on veteran Additionally, the City of Seattle has chosen employment. In September, the Port Port Jobs to help lead the Transportation informed Port Jobs that it had sufficient and Logistics Sector Group of their applicants, and we closed our Shuttle Bus Pathways to Careers project, directed by Driver outreach. the Seattle Community College District. 5 Port Jobs | 2011 Annual Report AIRPORT JOBS Connecting Job Seekers and Employers at Sea-Tac Airport More than 14,000 people work at Sea-Tac continued to build relationships with Airport. Port Jobs opened Airport Jobs in employers to meet their evolving hiring 2000 to provide a centralized hub where needs. As a result, we are providing more airport employers could recruit new workers employers with special recruiting events in and local residents could find airport our office in lieu of the large job fairs we employment. hosted in the past. 2011 Outcomes Airport Jobs saw a leveling off in the number Airport Jobs exceeded of job seekers more than its placement goal for "Port Jobs provides many important 8,770 people visited the the year: 626 Airport services at Sea-Tac Airport. Without center in 2011, which was Jobs clients filled 682 them, we would have a harder time similar to last year, and less positions at the airport staffing our stores, and our staff than 2009. ( See Chart 2 on (yearly goal = 450 would not have the opportunities for page 7.) jobs). The average growth that have been available (at placement wage was Airport Jobs) over the years." Many job seekers are $9.31 per hour. immigrants and refugees -Tammy Lathan who are English language Placements were Concessions International learners. Port Jobs is higher in 2011 than partnering with United either of the past two Way and the White Center Community years, though they have not returned to pre- Development Association to insure that our recession levels. (See Chart 1 on page 7.) services are appropriate and equitable for all Sixty-five airport employers listed job of the populations we serve. openings through Airport Jobs. Port Jobs has 6 Port Jobs | 2011 Annual Report Chart 1 Airport Jobs Hires January 1 - December 31, by year 1400 1242 1200 975 1000 800 682 600 536 494 400 200 0 2007 2008 2009 2010 2011 Chart 2 Number of Job Seekers January 1 - December 31, by year 10,000 9,530 8,773 9,000 8,667 7,792 8,000 7,000 6,450 6,000 5,000 4,000 3,000 2,000 1,000 0 2007 2008 2009 2010 2011 Since opening in 2000, Airport Jobs has served more than 62,000 job seekers. Employers have filled more than 11,300 positions with Airport Jobs clients. The five employers that have hired the most clients include: HMS Host (1,222 hires), AirServ (886), DAL Global Services (844), Menzies Aviation (759), and Huntleigh (693). 7 Port Jobs | 2011 Annual Report AIRPORT UNIVERSITY Workplace-Based College Classes for Airport Workers Airport University, a partnership between Port Jobs and Highline Community College, "The many services that Port Jobs brings real college classes onsite at Sea-Tac offers makes it a progressive and vital Airport. contributor to the successes of the business environment at Sea-Tac. Through a combination of jobs skills classes Airport University, for example, has and credit-bearing courses, airport workers been a great development tool above can progress along career pathways in the and beyond what we offer internally hospitality, trade, transportation, logistics [to employees]." and tourism industries, and make progress toward certificates and degrees. The Port of Paul Lawson, District Seattle provides critical training space for Manager Airport University classes. Ivar's Seafood Bars 2011 Outcomes In 2011, 41 airport workers completed 69 credit-bearing, academic college courses through Airport University. These classes included: Introduction to Computers/Windows Keyboard Skills SuperHost Customer Service Training Airport University offers small, competitive, needs-based scholarships of up to $450 to help low-wage workers attend local colleges (as funding is available). AIRPORT UNIVERSITY STUDENT WITH MARY TURLA, AIRPORT UNIVERSITY COORDINATOR (RIGHT) 8 Port Jobs | 2011 Annual Report In 2011, 90 people completed jobs skills Additionally, Port Jobs provided assistance classes that are targeted to limited-English to 59 people who needed to obtain or speakers. These classes included airport renew their Washington State Food interview preparation, SIDA (airport Handlers Cards. badging) test preparation, airfield driving test preparation, and basic computer classes. Chart3 Airport University Outcomes (2005-2011) 1800 1707 1600 1400 1200 1000 800 600 469 400 127 200 0 Academic course completers Job Skills class completers Scholarships Awarded Chart 3 shows that since 2005, airport workers have completed 469 credit-bearing academic courses in computers, customer service, and leadership/supervision. More than 125 scholarships have been awarded. Job seekers and airport workers have completed more than 1,700 job skills classes in SIDA test preparation, airfield driving test preparation, airport interview preparation, food/alcohol permitting, and other similar courses. 9 Port Jobs | 2011 Annual Report THE APPRENTICESHIP OPPORTUNITIES PROJECT Connecting Residents to Well-Paying Construction Careers Created in 1994, the Apprenticeship Opportunities Project (AOP) helps lowincome individuals, women, and people of color enter and succeed in apprenticeships and in trades-related jobs. Port Jobs partners with Apprenticeship and Nontraditional Employment for Women (ANEW) to operate AOP. ANEW is one of the oldest pre-apprenticeship programs serving women in the United States. Since 1994, AOP has placed more than 1,800 people in skilled trades jobs and has provided financial assistance to more than 1,200 people. A CLIENT PREPARES FOR APPRENTICESHIP 2011 Outcomes AOP surpassed its 2011 placement goal, they have not returned to pre-recession with 85 people hired into apprenticeships levels. (See Chart 4 on page 11). and trades-related jobs where they earned AOP provided more than $36,000 in an average of $18.54 per hour plus benefits. financial assistance to 107 apprentices in Placements were higher in 2011 than they 2011, who met low-income guidelines and were in either of the past two years, though had no other resources. Financial assistance is provided for work-related or emergency needs to help apprentices launch or retain "I could not have done it without AOP. their careers in the trades. In 2011, most They made sure I was 100% covered, so I assistance was used to pay for tuition and would not fail." training fees, tools and work clothing. Apprentice 10 Port Jobs | 2011 Annual Report Chart 4 Number of AOP Placements (2007-2011) 160 147 140 120 109 100 85 80 72 63 60 40 20 0 2007 2008 2009 2010 2011 11 Port Jobs | 2011 Annual Report FINANCIAL TOOLS FOR THE TRADES Money Management Skills for Apprentices Construction workers can earn good wages and benefits, but periods of unemployment are common. A typical "The Financial Tools class has been great. first year apprentice may work just 9 We have taught it to our second, third, and months in a normal year and even less in fourth year students. Everyone has had today's economy. positive feedback." Ironworkers Training Coordinator Port Jobs created Financial Tools for the Trades (FTT) in 2005 to teach apprentices how to plan for unemployment, manage their money, build credit, deal with debt, and save for the future. Through a partnership with American Financial Solutions, a credit counseling 2011 Outcomes agency based in Bremerton, in 2011 we Port Jobs taught 13 Financial Tools classes began offering free onsite credit to 183 apprentices and pre-apprentices in counseling to apprentices in conjunction 2011. More than 1,525 people have Financial Tools classes. attended these classes since 2005. Port Jobs also sells a Trainer Toolkit so We delivered several classes to veterans in that apprenticeship programs across the partnership with the Washington State country can teach the Financial Tools Department of Veterans Affairs (DVA). curriculum to their students. These sales DVA is providing information on financial provide a small funding source that helps and other resources available to veterans. sustain the Financial Tools project. 12 Port Jobs | 2011 Annual Report OTHER WRAP-AROUND SERVICES Community Partnerships Provide Robust Services to Job Seekers, Workers and Employers at Sea-Tac Airport Free TaxPreparation Whole Family Jobs Pipeline For the 9th year, Port Jobs partnered with Through a 2011 grant from United Way, and United Way to provide free tax preparation in partnership with the Seattle Housing at Airport Jobs. In 2011, volunteers Authority and the White Center Community prepared 337 tax returns for airport workers Development Association, Port Jobs began and residents, bringing $578,000 in Federal offering deliberately connected, culturally tax refunds back into the community. The competent, whole family assessment, career average adjusted gross income of tax filers development, pre-employment, training, job was $29,230. placement, job retention and advancement services. Basic Food Employment and TrainingProgram Through a partnership with the Washington State Department of Social and Health Services, more than 950 people (who are required to seek employment while receiving Basic Food services) received job search assistance at Airport Jobs in 2011. Port Jobs also partnered with Within Reach to help eligible job seekers and airport CLASS PARTICIPANTS FROM WHITE CENTER workers sign up for the state Basic Food Assistance program. 13 Port Jobs | 2011 Annual Report STRATEGIC OBJECTIVES Supporting the Port of Seattle's Century Agenda Port Jobs supports the Port of Seattle's Century Agenda Preliminary Strategic Goal to: "Increasework force training, job and business opportunities for localcommunities in trade, travel and logistics." 14 Port Jobs | 2011 Annual Report NOTES 15 Port Jobs | 2011 Annual Report c/o Port of Seattle P.O. Box 1209 Seattle, WA 98111 (206) 787-3882 www.portjobs.org
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