7d supp
Item No. 7d_Supp Meeting Date: July 25, 2017 Proposed 2018 2022 Long Range Plan Commission Briefing Content Lead: Dave Caplan Briefing Outline LRP Overview, Key Accomplishments Strategic Planning Cycle Century Agenda Strategies Overview Proposed Century Agenda Updates for 2018-2022 LRP High Performance Organization (HPO) Strategies Overview Proposed HPO Updates for 2018-2022 LRP Next Steps 2 Century Agenda Objective Add to the Puget Sound Region 100,000 Quality Jobs by 2036! 3 Content Lead: Dave Caplan CENTURY AGENDA STRATEGIES 4 CENTURY AGENDA STRATEGIES 4 Content Lead: Dave Caplan HIGH PERFORMANCE ORG STRATEGIES 5 HPO STRATEGIES 5 Content Lead: Dave Caplan Long Range Plan (LRP) Overview The LRP is a Strategic Planning management program that allows the Port staff to: effectively and transparently achieve the Century Agenda advance operations and staff to becoming a High Performance Organization (HPO) identify alignment gaps and address at risk growth areas strengthen collaboration across multiple functions and divisions by leveraging resources 6 Content Lead: Dave Caplan LRP FRAMEWORK CA strategies & objectives STRATEGIES HPO strategies & objectives launched by Commission in 2012 developed by staff in 2016 OBJECTIVES (w/ Key Metrics) Port staff developed 3 - 4 priority actions for all CA & HPO objectives PRIORITY ACTIONS 2018 2022 Reach 2017 Priorities Goals & Initiatives Century Agenda (CA) + High Performance Organization (HPO) = LRP LRP approved annually by Commission 7 Content Lead: Dave Caplan / ELT LRP Program Key Highlights to Date Added 4 new freight carriers which drove the 10.2% growth for Completed WiFi boost project, improving an important tonnage in 2016 (366,429 MT) customer satisfaction component of the Airport Service Quality performance metric Gained 5 new International Flight Services to 3 new destinations The Port achieved a 41% reduction of loss days in thru Q3 2016 (385 days) compared to Q3 2015 (643 days) Held North Satellite Modernization groundbreaking ceremony Conducted Lean Champion Training with 30 people on five Port named "Best North American Homeport" by Cruise Critic improvement teams, including the TSA Federal Director of Adopted of Fishermen's Terminal Long Term Strategic Plan. Security, CBP Seattle Port Director, representatives from Design and permitting completed for Port's first solar pilot Alaska Airlines and Delta, and three directors from Aviation. project at Fishermen's Terminal Net Sheds Established Diversity & Inclusion Task Force to undertake the Launched capability to forecast future procurement which initiative for the Port of Seattle to be the model for workforce enables better community outreach for upcoming opportunities diversity & inclusion Tripled internships (to 102): 105 Port internships and 10 Public Completed first year of new PerformanceLink system. Achieved Private Partnerships 99.9% on-time completion rate (for March 10 paycheck ) Completed Aviation Biofuels infrastructure study 8 Content Lead: Dave Caplan, Dan Thomas, & Dave Soike Strategic Planning Cycle Annually Commission Approval of LRP Updates Semi-Annually Commission Review of LRP Implementation Commission Monthly ELT LRP Performance to Plan Reviews + Semi-Annual Review of LRP Dashboard updates 3/28/17 Bi-weekly LRP Program Implementation Review Commission Semi-Annual Review of LRP 2018 2022 11/17/17 LRP Review 7/25/17 2018 2022 2018 2022 LRP Approval LRP Review 9 10/10/17 9/12/17 CENTURY AGENDA POSITION THE PUGET SOUND REGION AS A PREMIER INTERNATIONAL LOGISTICS HUB .25., m All OBJECTIVE 3 TRIPLE AIR CARGO VOLUME TO 750,000 METRIC TONS KEY METRICS Air CargoVolume (metric tons) Space Utilization Square Footage PRIORITY ACTION 1 (P1): INCREASE AIRLINE CARGO CAPACITY 2018 MILESTONES Airlines, operating both freighter and passenger aircraft services, perform the actual work of shipping air cargo into and out ol the region Add at least one freighter airline service on a new or using Seattle~Tacoma International Airport The extent of routes, the number and frequency of services, and the size and capacity ofspecific underserved route with Sea-Tac Airport to add incremental aircraft used, dene the overall capacity for moving air cargo through the airport. The purpose of this action is to bring in additional airline air cargo capacity, dependent upon suFdent cargo carriers and add routes, and to support the capacity growth of existing airlinesat SeattleATacoma International Airport. Air cargo is carried aboard by both freighter and passenger aircralt at SeattleTacoma International Airport, with freighters handling 54% of total cargo and handling space availability. (P2) [he remaining 46% termed "belly cargo" as it travels in the bellies of passenger flights, along with passenger baggage. Two thirds of all Provide business and marketing intelligence to Passenger international freight is carried as belly cargo. emphasizing the significant synergy between international passenger service and air cargo. Service Route Development team to attract additional belly- While the air cargo team at Seattle-Tacoma International Airport actively markets airport services to airline freighter operators, passenger cargo capacity, dependent upon sufficient cargo handling airline routing decisions are madeon the basis of passenger demand and reect the strategies of the air service development team. The space availability. (P2) Air Cargo team isworking closely with the Air Service Development team to market the full suite of SeattleeTacoma International Airport's Conclude negotiations if necessary, to re-tenant available capabilities for both passenger and cargo particularly to interested international airlines warehouse vacancy of approximately 35,000 square feet of air field cargo handling space inventory. (P2) PRIORITY ACTION 2 (P2): EXPAND ON7 AND OFF-AIRFIELD CARGO FACILITIES FOOTPRINT Sponsor development of aireld-adjacent Port-owned land Consistent with the airport's Sustainable Airport Master Plan, airfield air cargo tacilitieswill be relocated, redeveloped, or built new, on for groundbreaking in 2018, to provide additional cargo or directly adjacent to the airfield. Existing air cargo facilities not directly impacted by terminal expansion will require redevelopment to handling space to accommodate growing air cargo tonnage. increase their processing efciency. Preferably, the total inventory of air cargo warehouse facilities needed to support airline cargo capacity In) will remain on the aireld, however ifinsuff'icient area exists in the future, adjacent off-airfield land may be needed to bridge the gap, either Ribboncutting in 2018 for Burien/NERA cargo-related on an interim basis, or permanently. logistics development(ground~breaki ng was 02 201 7). (P3) PRIORITY ACTION 3 (P3): BUILD STRATEGIC LOGISIICS PARTNERSHIPS Fiveiyear Forecast (20 I 32022) Sponsor the development ofall available Portowned land in the airport vicinity for use by air cargo and other logistics, manufacturing, war and other supportive uses that contribute to growth in air cargo tonnage at Seattle-Tacoma International Airport. Enhance global logistics on presence at SeattleATacoma International Airportand in theregion. .:ox<.. .mxt sum . , u me -$v-"l'4rur:u -18- 20172021 Long Range Plan 10 10 Content Lead: Dave Caplan / ELT LRP SCORECARD 11 Content Lead: Dave Caplan CENTURY AGENDA STRATEGIES 4 CENTURY AGENDA STRATEGIES 12 Content Lead: Dave Caplan, Tom Green, Kenny Lyles Proposed Key Updates 2018-2022 LRP Century Agenda Strategy 1: Position the Puget Sound region as a premier international logistics hub Objective 3: Triple Air Cargo 500,000 1.1 450,000 1 400,000 0.9 350,000 0.8 2017 2018 2019 2020 2021 2022 13 Air Cargo Volume Space Utilization Content Lead: Dave Caplan, Tom Green, Kenny Lyles Jobs 25,000 Proposed Key Updates 2018-2022 LRP 20,000 15,000 Century Agenda Strategy 1: 2017 2018 2019 2020 2021 Position the Puget Sound region as a premier international logistics hub Objective 5: Double Value of Fishing and Maritime Cluster Jobs 24,000 22,000 20,000 18,000 16,000 2017 2018 2019 2020 2021 2022 Wages & Business Revenues 2 $ Billion 0 2017 2018 2019 2020 2021 2022 Wages Business Revenue 14 Content Lead: Dave Caplan, Kenny Lyles, Jeffrey Brown Proposed Key Updates 2018-2022 LRP Century Agenda Strategy 2: Advance this region as a leading tourism destination and business gateway Objective 6: Make Sea-Tac Airport The West Coast "Gateway of Choice" for International Travel JD Power Survey 15 Proposed Key Updates 2018-2022 LRP Century Agenda Strategy 2: Advance this region as a leading tourism destination and business gateway Objective 7: Double the Number of International Flights and Destinations 30 25 20 15 10 5 0 2011 2017 2019 2021 2023 2025 # of year-round, medium- and long-haul international air services # of year-round, medium- and long-haul international destinations 16 Proposed Key Updates 2018-2022 LRP Century Agenda Strategy 2: Advance this region as a leading tourism destination and business gateway Objective 8: Meet the Region's Air Transportation Needs for the Next 25 Years/Encourage Cost-Effective Expansion 17 Proposed Key Updates 2018-2022 LRP Century Agenda Strategy 2: Advance this region as a leading tourism destination and business gateway Objective 9: Double the Economic Value of Cruise Traffic to Washington State Economic Value per homeport call in Millions $4.0 $2.0 $0.0 2016 2017 2018 2019 2020 2021 2022 Pax actual/projected 3,000,000 2,000,000 1,000,000 - 2016 2017 2018 2019 2020 2021 2022 18 Proposed Key Updates 2018-2022 LRP Century Agenda Strategy 3: Use our influence as an institution to promote small business growth and workforce development Objective 11 : Increase Workforce Training, Job and Business Opportunities for Local Communities in Maritime, Trade, Travel and Logistics Airport Sector: SEATAC OPERATIONS (PASSENGER AIR, AIR CARGO) AND SUPPORTIVE OCCUPATIONS (LOGISTICS, MAINTENANCE, RESTAURANT/HOSPITALITY AND RETAIL) Placement wage Training enrollments $17.50 500 $17.00 450 $16.50 400 $16.00 350 300 $15.50 250 $15.00 200 $14.50 150 $14.00 100 $13.50 50 $13.00 0 2016 2017 2018 2019 2020 2021 2022 2016 2017 2018 2019 2020 2021 2022 19 Content Lead: Dave Caplan, Leslie Stanton Proposed Key Updates 2018-2022 LRP Century Agenda Strategy 4: Be The Greenest, And Most Energy Efficient Port In North America Objective 13: Meet or Exceed Requirements for Storm Water Leaving Port-Owned or Operated Facilities 20 Content Lead: Dave Caplan, Leslie Stanton Proposed Key Updates 2018-2022 LRP Century Agenda Strategy 4: Be The Greenest, And Most Energy Efficient Port In North America Objective 15: Anchor Puget Sound Urban Industrial Land Use to prevent sprawl in less developed area 21 Content Lead: Dave Caplan, Leslie Stanton Proposed Key Updates 2018-2022 LRP Century Agenda Strategy 4: Be The Greenest, And Most Energy Efficient Port In North America Objective 16: Restore, create and enhance 40 additional acres of habitat in the Green/Duwamish watershed and Elliott Bay 22 Content Lead: Dave Caplan HIGH PERFORMANCE ORG STRATEGIES 5 HPO STRATEGIES 23 Content Lead: Dave Caplan & Wes Henrie Proposed Key Updates 2018-2022 LRP HPO Strategy 2: Eliminate Workforce Injuries Objective 3: Reduce Occupational Injury and Severity Rate Occupational Injury Rate (OIR) Occupational Injury Rate (OIR) 6 6 5.11 * 2017 Target: 3.83 5 5 * 5-Year Target: 1.21 3.83 4 4 3.25 3 3 2.76 2 2.34 2.1 2 1.9 1 1 0 Baseline 2017 2018 2019 2020 2021 2022 0 2016 Baseline 2017 2018 2019 2020 2021 2022 2016 Private Industry Local Government Port 24 Content Lead: Dave Caplan & Wes Henrie Proposed Key Updates 2018-2022 LRP HPO Strategy 2: Eliminate Workforce Injuries Objective 4: All Managers will Lead Safety Performance 25 Content Lead: Dave Caplan & Selena Tonti Proposed Key Updates 2018-2022 LRP HPO Strategy 3: Act as One Port Objective 5: Strengthen the culture and act as an organization with a shared vision 26 Content Lead: Dave Caplan & Selena Tonti Proposed Key Updates 2018-2022 LRP HPO Strategy 3: Act as One Port Objective 6: Increase Port-Wide Common and Standardized Language, Business Processes, Technology Tools and Measures 27 Content Lead: Tracy Patterson Proposed Key Updates 2018-2022 LRP HPO Strategy 4: Become a Model for Workplace Diversity & Inclusion Objective 7: Increase management accountability for equity, diversity and inclusion 28 Content Lead: Tracy Patterson Proposed Key Updates 2018-2022 LRP HPO Strategy 4: Become a Model for Workplace Diversity & Inclusion Objective 8: Increase the percentage of employees who agree the Port of Seattle is committed to equity, diversity and inclusion % of Divisions (Aviation, Economic Development, and Maritime) and Corporate Departments that include diversity and inclusion in their strategies or objectives. 100% 80% 60% Percent 40% 20% 0% 2017 2018 2019 2020 2021 2022 29 Content Lead: Tracy Patterson Proposed Key Updates 2018-2022 LRP HPO Strategy 4: Become a Model for Workplace Diversity & Inclusion Objective 9: Increase awareness internally and actively share Diversity and Inclusion Programs externally 30 Content Lead: Kristal Roberts Proposed Key Updates 2018-2022 LRP HPO Strategy 5: Foster Employee Development & Leverage Talent Objective 10: Develop our Employees' Capabilities Job/Professional Development Supported employees who agree that their manager supports their job/professional development 100% 80% 60% 40% Percent 20% 0% 2017 2018 2019 2020 2021 2022 31 Content Lead: Kristal Roberts Proposed Key Updates 2018-2022 LRP HPO Strategy 5: Foster Employee Development & Leverage Talent Objective 11: Foster Awareness of Port-Wide Talent Succession Plans Complete for executive team leaders' leadership teams and key positions 100% 80% 60% Percent 40% 20% 0% 2017 2018 2019 2020 2021 2022 32 Content Lead: Dave Caplan / ELT LRP SCORECARD 33 Content Lead: Dave Caplan Next Steps Date Activity Purpose Present until Continue with 2017 2021 implementation Account for the authorized LRP August 8th March - August Development of 2018 2022 LRP Evaluate and revise current LRP July 25th Commission Reviews 2018 2022 LRP draft Receive Commission Feedback September 12th Commission Reviews 2018 2022 LRP draft Receive Commission Feedback October 10th Commission reviews and approves final Receive authorization on LRP 2018 -2022 LRP followed by implementation updates November 17th Semi-Annual Performance to Plan LRP review Review of LRP progress with with Commission Commission March 2018 Semi-Annual Performance to Plan LRP review Review of LRP progress with 34 with Commission Commission Appendix 35 Content Lead: Dave Caplan CENTURY AGENDA STRATEGIES 4 CENTURY AGENDA STRATEGIES 36 Content Lead: Dave Caplan, Tom Green, Kenny Lyles Proposed Key Updates 2018-2022 LRP Century Agenda Strategy 1: Position the Puget Sound region as a premier international logistics hub Objective 3: Triple Air Cargo Updated metrics to Air Cargo, focusing also on square footage & capacity Development of adjacent airfield property for air cargo handling space Key 2018 Milestones added: Conclude negotiations to re-tenant available warehouse of 35,ooo sq. ft. of handling space Ribbon cutting in 2018 for Burien-NERA cargo related logistics development 37 Content Lead: Dave Caplan, Tom Green, Kenny Lyles Proposed Key Updates 2018-2022 LRP Century Agenda Strategy 1: Position the Puget Sound region as a premier international logistics hub Objective 5: Double Value of Fishing and Maritime Cluster Acquire Maritime properties that can support demand for larger fishing boats' moorage Promote Maritime Innovation Advocate for Maritime and Fishing Industry Sustainability Key 2018 Milestones added: Demolish Net Sheds Begin construction on 2 light industrial facilities Acquire Salmon Bay Marina Renovate or construct facility for Innovation Center 38 Content Lead: Dave Caplan, Kenny Lyles, Jeffrey Brown Proposed Key Updates 2018-2022 LRP Century Agenda Strategy 2: Advance this region as a leading tourism destination and business gateway Objective 6: Make Sea-Tac Airport The West Coast "Gateway of Choice" for International Travel Elevated focus on Airport Dining and Retail program Reduce minimum connect times through the Lean Initiative Improve customer service by analyzing ASQ and JD Power survey results and developing action plans to address Key 2018 Milestones added: Weekly ASQ review meetings Completion of lean initiative focused on passenger and baggage 39 Proposed Key Updates 2018-2022 LRP Century Agenda Strategy 2: Advance this region as a leading tourism destination and business gateway Objective 7: Double the Number of International Flights and Destinations Develop comprehensive marketing plan proposal Monitor effectiveness of current incentive plan Work closely with regional partners (e.g. Trade Development Alliance; Chamber of Commerce) to advance the interests and stature of the region Key 2018 Milestones added: Complete air service development marketing plan proposal Enhance Air Service incentives as needed 40 Proposed Key Updates 2018-2022 LRP Century Agenda Strategy 2: Advance this region as a leading tourism destination and business gateway Objective 8: Meet the Region's Air Transportation Needs for the Next 25 Years/Encourage Cost-Effective Expansion Key 2018 Milestones added: Achieve schedule on North Satellite; IAF; Baggage Optimization Complete Strategic Airport Master Plan (SAMP) Begin public scoping of environmental review of SAMP Complete Concourse D Hardstand Terminal Complete phase 1 of asset condition assessment 41 Proposed Key Updates 2018-2022 LRP Century Agenda Strategy 2: Advance this region as a leading tourism destination and business gateway Objective 9: Double the Economic Value of Cruise Traffic to Washington State Key tourism campaigns include: educating domestic and international travel trade about Alaska cruising direct contact, familiarization tours, travel trade shows, webinars, collateral material on Cruise and Stay extensions. Key 2018 Milestones added: One commitment for a new homeport or new cruise product for 2019 season; Participate in 6 or more conferences and track new contacts Conduct direct outreach to cruise companies not serving Seattle and track a minimum of 5 new contacts Coordinate and conduct 10 international media familiarization tours Coordinate and conduct 5 Cruise and Stay travel guide familiarization tours Fund and grow Port Valet program Work with cruise terminal operators to adopt Honsha Lean recommendations 42 Proposed Key Updates 2018-2022 LRP Century Agenda Strategy 3: Use our influence as an institution to promote small business growth and workforce development Objective 11 : Increase Workforce Training, Job and Business Opportunities for Local Communities in Maritime, Trade, Travel and Logistics Expand workforce training, jobs and career pathways in Port related sectors Use Port owned facilities, real estate and economic development efforts to support quality jobs and small business opportunities Build a youth career development talent pipeline Key 2018 Milestones Added: Launch airport and maritime career pathways projects Implement Regional Partnership to grow a diverse construction workforce Develop Commission Priority Hire Requirement recommendation Expand career awareness/exploration to middle schools Develop maritime and food manufacturing incubators strategy 43 Content Lead: Dave Caplan, Leslie Stanton Proposed Key Updates 2018-2022 LRP Century Agenda Strategy 4: Be The Greenest, And Most Energy Efficient Port In North America Objective 13: Meet or Exceed Requirements for Storm Water Leaving Port-Owned or Operated Facilities Complete Inspections and maintenance of stormwater pollution facilities Key 2018 Milestones added: Construct rainwater harvesting system tanks tied to NorthStar Complete stormwater pollution prevention plan for 20% of Maritime properties and 30% of Airport tenant facilities 44 Content Lead: Dave Caplan, Leslie Stanton Proposed Key Updates 2018-2022 LRP Century Agenda Strategy 4: Be The Greenest, And Most Energy Efficient Port In North America Objective 15: Anchor Puget Sound Urban Industrial Land Use to prevent sprawl in less developed area Key 2018 Milestones added: Complete a minimum of 2 regulatory milestones (e.g. remedial investigations, obtain regulatory approval) for Port's formal cleanup sites Advocate for the industrial base and freight mobility during city's process to site a new arena 45 Content Lead: Dave Caplan, Leslie Stanton Proposed Key Updates 2018-2022 LRP Century Agenda Strategy 4: Be The Greenest, And Most Energy Efficient Port In North America Objective 16: Restore, create and enhance 40 additional acres of habitat in the Green/Duwamish watershed and Elliott Bay Key 2018 Milestones added: Begin construction of the T117 habitat Complete sediment sampling and analysis Prioritize candidate sites for inclusion in a draft Mitigation Banking Prospectus related to construction of additional habitat projects in the Lower Duwamish 46 Content Lead: Dave Caplan HIGH PERFORMANCE ORG STRATEGIES 5 HPO STRATEGIES 47 Content Lead: Dave Caplan & Wes Henrie Proposed Key Updates 2018-2022 LRP HPO Strategy 2: Eliminate Workforce Injuries Objective 3: Reduce Occupational Injury and Severity Rate Expand Safety Solution Teams Minimize Occupational Hazards early in the Design Process Use technology to leverage safety engagement Key 2018 Milestones added: Identify potential hazards on 50% of Capital Projects; Develop countermeasures to reduce workplace injuries; Create a safety innovation team to explore technology enhancements 48 Content Lead: Dave Caplan & Wes Henrie Proposed Key Updates 2018-2022 LRP HPO Strategy 2: Eliminate Workforce Injuries Objective 4: All Managers will Lead Safety Performance Behavior Based Safety SAFETRACK Observation Program Safety Innovation Award Key 2018 Milestones added: 75% of organizations completing the Safety Evaluation will achieve a score of 95% or higher 75 employees will be trained as SAFETRACK observers 49 Content Lead: Dave Caplan & Selena Tonti Proposed Key Updates 2018-2022 LRP HPO Strategy 3: Act as One Port Objective 5: Strengthen the culture and act as an organization with a shared vision Improve utilization of PerformanceLink Engage all employees for "Be the Change" Build on Centers of Expertise supporting the lines of business Key 2018 Milestones added: Administer Port-wide Employee Engagement and Pulse surveys Assess lessons learned from the Aviation Innovation Accelerator and scale cross-Port Baseline Center of Expertise visions, missions, strategies and metrics. 50 Content Lead: Dave Caplan & Selena Tonti Proposed Key Updates 2018-2022 LRP HPO Strategy 3: Act as One Port Objective 6: Increase Port-Wide Common and Standardized Language, Business Processes, Technology Tools and Measures Key 2018 Milestones added: ICT and Aviation Maintenance will identify key system management processes to be standardized Departments to identify key processes for consideration as a Port-wide standard Renew Port Valet luggage program for 2018 51 Content Lead: Tracy Patterson Proposed Key Updates 2018-2022 LRP HPO Strategy 4: Become a Model for Workplace Diversity & Inclusion Objective 7: Increase management accountability for equity, diversity and inclusion Develop a Port of Seattle Model of Equity, Diversity and Inclusion Practice Framework Key 2018 Milestones added: Results of community engagements to be integrated into 2019 budget process 52 Content Lead: Tracy Patterson Proposed Key Updates 2018-2022 LRP HPO Strategy 4: Become a Model for Workplace Diversity & Inclusion Objective 8: Increase the percentage of employees who agree the Port of Seattle is committed to equity, diversity and inclusion Engage Employee Resource Groups (ERG) in contributing to Port of Seattle internal and external equity, diversity and inclusion efforts Key 2018 Milestones added: Develop 3 new strategic relationships between targeted communities of color and the Port of Seattle Complete 4 ERG/ELT forums on equity, diversity and inclusion at the Port of Seattle 53 Content Lead: Tracy Patterson Proposed Key Updates 2018-2022 LRP HPO Strategy 4: Become a Model for Workplace Diversity & Inclusion Objective 9: Increase awareness internally and actively share Diversity and Inclusion Programs externally Tell the Port of Seattle's equity, diversity and inclusion story Key 2018 Milestones added: Conduct survey to gauge awareness of the Port's commitment Establish capacity to produce the Port's publications in 3 languages other than English 54 Content Lead: Kristal Roberts Proposed Key Updates 2018-2022 LRP HPO Strategy 5: Foster Employee Development & Leverage Talent Objective 10: Develop our Employees' Capabilities Develop employees at all levels of the organization to support growth, improve engagement/job satisfaction and ensure organization sustainability Develop and implement a labor relations strategy to increase the number of represented employees with development plans Key 2018 Milestones added: Address key findings in 2017 Learning Needs Assessment and deliver 3 new programs/trainings to meet these needs Develop succession plans with 3 additional ELT executives for their leader teams Implement development plans to support 3 additional units 55 Content Lead: Kristal Roberts Proposed Key Updates 2018-2022 LRP HPO Strategy 5: Foster Employee Development & Leverage Talent Objective 11: Foster Awareness of Port-Wide Talent Create a port-wide talent bank Create more visible career paths Key 2018 Milestones added: Post, for all employee access, current job family matrices and those developed in 2018 as well as job postings Deliver one port-wide program for employees to learn about other port jobs, their accountabilities, requirements and career path 56
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