Item No: 9b_supp 
Youth Internship Programs        Meeting Date: November 27, 2018 


Commission Briefing 
November 27, 2018 
Footer                                                            1

Leverage Internal and External Partnerships 
High School 
Internship Program 
(Human Resources) 
Public Affairs 
Workforce Development 
School Districts 
Nonprofit Partners 
Port of Seattle Employees 
Find the right youth and the right career
connected learning opportunity 
2

Offer Internships to at Least 90 Local High
School Students and 30 College Students 
In 2018, we hired 92 high school
and 51 college interns 



3

Lessen the Opportunity Gap Among
Underrepresented Youth in King County 
Partner with community
organizations 
At least 47% of high
school interns come from
low income families 
At least 6 interns were
youth with disabilities 
"I feel like I'm providing for my family even more. I learn new things here. I feel accepted for who I am and what I want to achieve in the future." 
4

Build a Diverse Talent Pipeline for the Port and Port
Related Industries 
High School Interns come     At least 59 interns over the
from 37 different schools        last 20 years have been
32% Highline School District         hired as full time
31% Seattle School District           employees. 
77% of high school interns
were youth of color 
45% of all interns were
women 
2/3 of today's young workforce say that diversity and inclusion is important to them and people stay where they feel welcomeand accepted. 
5

Raise awareness of the Port of Seattle and
Port-Related Careers 


"I loved this job, and after seeing the career paths that are here in AV
OPS, I've decided to pursue ADM. Maybe I'll even get to work at Sea-Tac
one day, or even intern again as a college intern. So thank you for setting
something up that changed my path in life for the better." 
Human Resources | Public Affairs | Workforce Development 
6

Teach Teamwork, Networking, and
Professional Expectations 



Human Resources | Public Affairs | Workforce Development 
7

Recommend: Increased Focus on Career
Connected Learning Strategy 
Develop curriculum and
work plans for internships 
Partner with organizations
for post internship support 
Implement Alumni
Engagement Strategy 
Results Based Tracking 

The Port intern program is only one step to
8 
a career in a Port-related industry

APPENDIX 
9

Total 2018 Intern Commitments 
Estimated Total Interns: 143 
23%                                Aviation
32% 
Capital Development
1%                                    Corporate
Economic Development
24%                                 Maritime
20% 
10

Internship Pilot Programs 
Internships for Youth with  Two successful part-time opportunities during summer 
Learning Disabilities      Reviewing lessons learned for next year 
Fall Maintenance       Marine Maintenance and Aviation Maintenance 
Program           Troubleshot several concerns. 
Virtual Mentorship      Unable to launch due to lack of volunteers and some technical complications 
Program           Will try again in 2019 
Port Youth Ambassadors
Program           Launching Spring of 2019 
11

Build a diverse talent pipeline for the Port and
port-related Industries 
HS and College Interns                HS and College Interns 
Male   Female                   No Response   White   Youth of Color

30% 
45% 
55%                        55% 
15%

2018 Outreach Strategies 
Increase nonprofit partnerships 
Present at local schools and career
fairs 
Lead workshops on resume writing
and interviewing 
Send postings to campus job sites,
career centers and counselors 
Partner with Port Employee
Resource Groups 
Public Affairs advertising, social
media posts, and Facebook Live
event

High School Cohorts 
Project Based Learning Design 
Teams of 6-10 interns from different
departments but within the same
industry 
Expanded team and relationship
building opportunities 
"I wish the youth can see how amazing and supportive the Port is. I have a
big project coming up in about six weeks and it's about explaining what the
Port is to young teens. My project is going to be amazing and I'm excited for
what this internship is going to bring me!"  Port Intern 

14

Other Program Features 
High School Interns            College Interns 
Industry Awareness Events   Orientation 
Career & Education Fair       Speaker Series 
Mentorship Program          Facility Tours 
Graduation Luncheon         Mock and Informational
Interviews 
Graduation Luncheon 
15

Supervisor Support 
2018                         New in 2019 
Recruitment and selection             Spirit and Wellness Points for
New employee paperwork, badging       supervising, mentoring, and
and laptops provided for HS interns        volunteering 
Time administration                   Curriculum and Work Plan
Internship activities and cohort           Design workshops 
projects                                  Community of Practice 
Youth development training 
Improved onboarding and off-
Performance management 
boarding processes 
16

2018 Partners 
Intern Selection 
Boys and Girls Club 
Community Passageways 
Duwamish Valley Youth Corps 
King County Youth Employment Programs 
Juma Ventures 
Team of Port Employees & College interns 
Intern Experiential Events 
AMAC Project Lift 
Kids4Peace 
King County Airport 
Renton Municipal Airport 
Seattle Goodwill 
Sustainability Ambassadors 
Youth Maritime Collaborative 
WA-BLOC Freedom Schools 

17

Feedback from Supervisors 
Positive                         Negative 
"This year's onboarding process was              "Provide assistance with developing
better than last year's and felt smooth to        work-plans." 
me as a manager."                            "Better communication on event
"The intern events were a good learning           scheduling to give me some idea of what
process for the interns."                          I feel is important for my interns to
"Quality candidates"                                  attend." 
"I believe the internship provided the             "A few glitches. Citizenship/badging
intern with knowledge that will help her        issues" 
to make future decisions about her
career." 

18

Key Lessons Learned 
Supervising an intern is real work that takes time and has an impact on
the entire team. 
Having a work plan with clear deliverables and deadlines helps both the supervisor
and the youth be more successful. 
Require all interns provide emergency contact information 
Badging is a significant challenge 
Almost all Aviation interns require SIDA access 
Need to better inform youth about documentation requirements 
Some youth don't have necessary documents 
Need to allow for more time during orientation to complete badging process 
"Provide assistance with developing work-plans."  Port Supervisor 
19

Key Recommendations 
Improve onboarding and off-boarding processes 
Increase Program Resources 
Increase Supervisor Support 
Invest in Quality and Impact 
Expand Community Involvement 
Develop Alumni Engagement Strategy 
Focus on Career Connected Learning 
20

Timeline 
November through May: Outreach and Recruitment 
February through June: Interviews and Selection 
Youth Internship Programs: 
Port Youth Ambassadors: February-March 
College Summer Program: June-August 
High School Summer Program: July-August 
Fall Maintenance Program: October-December 
21

Focus on Career Connected Learning 
Training/
Exploration                           On-the-Job training Education 
Networking                     Worksite Learning               Apprenticeship 
Career Fairs 
Job Shadows                    Internships                    Educational 
Industry Speakers 
Work Based Problems                                          Vocational 
Supports education &
Worksite Tours 
Career Prep Training               career readiness                   Clinical Experience 
University 
Awareness                             Preparation 


Workforce Development and Public Affairs