COMMISSION 
AGENDA MEMORANDUM                        Item No.          6e 
ACTION ITEM                            Date of Meeting        April 9, 2019 
DATE:     April 9, 2019 
TO:        Stephen P. Metruck, Executive Director 
FROM:    Krista Sadler, Director Technology Delivery 
SUBJECT:  Cisco Smart Net Maintenance (Short Form) 
Amount of contract authorization:        $5,000,000 
ACTION REQUESTED 
Request Commission authorization for the Executive Director to execute contract documents
for network equipment and software maintenance services for up to 10 years at an estimated
10-year total cost of $5,000,000. 
SUMMARY 
This request provides network maintenance and support for the Port's two largest networks 
supporting applications and user communications for Port-wide technology such as our public
safety, financial, human resources, maintenance, project management, and email systems; and
critical airline systems such as the security cameras, flight information, common-use check-in
kiosks, and Sea-Tac free WiFi. To support these critical networks, the Port has relied on the
Cisco Smart Net maintenance program for almost 20 years. Due to the rapid expansion of
technology over the past few years, the annual maintenance fees have grown to exceed the
threshold requiring  Commission authorization. The current agreement for this required
maintenance will end June 30, 2019. 
This maintenance plan includes the following support for all Cisco network equipment including
routers, switches, firewalls, wireless equipment, management applications, call center, and
phone systems. 
Hardware replacement 
New software versions and security patches 
Support services 
Recurring maintenance fees are budgeted in the Information and Communication Technology
operations budget. Over the ten year period of this authorization, the Port will compete this
requirement and the resulting support contracts will be executed in no less than one year
increments to ensure the Port is realizing the best possible overall value for these services. 
There are no attachments to this memo. 
Template revised April 12, 2018.