6i Behavior Based Safety memo
COMMISSION AGENDA MEMORANDUM Item No. 6i ACTION ITEM Date of Meeting April 23, 2019 DATE: April 17, 2019 TO: Stephen P. Metruck, Executive Director FROM: Michael Ehl, Director Aviation Operations David Crowner, Manager Aviation Safety Management Systems, Airport Operations Manette Moses, Director Health and Safety SUBJECT: One Port Behavior-Based Safety Training Services Procurement Amount of this request: $2,350,000 Total estimated contract cost: $2,350,000 ACTION REQUESTED Request Commission authorization for the Executive Director to execute a service agreement for a Port-Wide Behavior Based Safety Awareness and Engagement program for an estimated value of $2,350,000, with a contract duration of five years. EXECUTIVE SUMMARY The purpose of this request is to expand, strengthen and encourage a Behavior Based Safety Program within the Port and with our airfield stakeholder community. Behavior-Based Safety is a pillar of lean process improvement that creates a safety partnership between the organization and all its employees and associates that focuses people's attentions and actions on theirs, and others', daily safety behavior. It instills apersonal ownership and accountability for safety to promote a 'want to be safe' mindset that elicits safe behavior and practices. The Port of Seattle has a long-standing commitment to safety, implementing numerous countermeasures for annual safety performance improvement. While making significant progress in engaging employees at all levels of the organization, continuous progress must be pursued to maintain relevancy and effectiveness. With expanded growth at the airport and other Port operations, this accountability must also include partnership with our external stakeholders with a shared objective that every employee, tenant and customer goes home safely. Template revised January 10, 2019. COMMISSION AGENDA Action Item No. 6i Page 2 of 4 Meeting Date: April 23, 2019 An expanded deployment of a Behavior Based Safety program will continue to foster and strengthen a strong safety cultural element to those working on our property and further elucidate our commitment to Safety. To engender a deep and lasting cultural impact, a 5-year commitment is proposed at an estimated value of $2,350,000. The cost for each year of the contract is budgeted within the Aviation Operations and Health and Safety budgets. JUSTIFICATION This project supports and cultivates a behavior-based approach to safety to engender a cultural change in safety attitudes to elicit personal commitment for safety and the safety of others. It aligns with the Port's values to promote a healthy and diverse organization and its inherent obligation to ensure a safe operating environment and work space. A program of this nature requires a sustained approach and delivery over multiple years to effectively inculcate these cultural attitudes Port wide. DETAILS This project will consist of four phases that will include the development, standardization and implementation of a sustained cultural change in which a personal commitment to want to be safe is engrained, including initial instruction, awareness and coaching over a 5-year period. It will provide multi-level (Executive, Manager, Supervisor, front-line) instruction to instill and sustain a positive, proactive safety culture and mindset to both internal and external stakeholder staff, that strengthens and aligns cultural and philosophical views around a common safety language and attitude. It will provide tools and materials to support more constructive behaviors around making safe personal choices and decisions. Port staff is partnering with Diversity in Contracting to determine the aspirational goal and conduct outreach as necessary in support of the program. Scope of Work Work will provide consulting, training and engagement services to leverage our existing safety program elements, incorporate industry best practices, eliminate ineffective elements and standardize safety processes for all Port employees and stakeholders with a comprehensive and standardized program that instills a personal commitment to safety. Specific to the Port's Aviation Safety Management System, the consultant will evaluate work flow and engagement pertinent to safety procedures, process and reporting from airport operations tenants. Schedule We estimate the contract to be executed in fourth quarter of 2019. (1) Phase 1: Gap analysis - Port-wide safety program audit (2) Phase 2: Development of standardized safety culture training Template revised September 22, 2016; format updates October 19, 2016. COMMISSION AGENDA Action Item No. 6i Page 3 of 4 Meeting Date: April 23, 2019 (3) Phase 3: Implement standardized safety leadership and employee safety training (4) Phase 4: Sustain a strong and engaged safety culture ALTERNATIVES AND IMPLICATIONS CONSIDERED Alternative 1 Status quo Cost Implications: (Increased exposure/financial losses) Pros: (1) No additional expenses or direct outlay to Port Cons: (1) Increased exposure to legal action (2) Stagnant safety culture without meaningful means of change (3) Diminished effectiveness of our safety efforts and programs (4) Does not satisfy our aspirational safety goals and objectives This is not the recommended alternative. Alternative 2 Engage in only a 1-year effort Cost Implications: $550,000 for one year only. Pros: (1) Funds are already budgeted for 2019 Cons: (1) Liability exposure (2) Program effectiveness would be diminished (3) Additional personnel may be necessary to deliver training (4) Program licensing would not be accounted for after year-one (5) Program would be incongruent and inconsistent This is not the recommended alternative. Alternative 3 Procurement and delivery over 5-year period Cost Implications: $2,350,000 over 5 years Pros: (1) Fosters safety engagement and safe workplace practices (2) Ensures sustainability of the program (3) Imbues common cultural attitudes and behavior (4) Strengthens Port's commitment to safety Cons: (1) Additional Costs This is the recommended alternative. Template revised September 22, 2016; format updates October 19, 2016. COMMISSION AGENDA Action Item No. 6i Page 4 of 4 Meeting Date: April 23, 2019 FINANCIAL IMPLICATIONS Annual Budget Status and Source of Funds The annual cost would be included in the operating expense budget within the Aviation Division and the Health and Safety Department. The 2019 budget includes $286,255. ATTACHMENTS TO THIS REQUEST Presentation slides PREVIOUS COMMISSION ACTIONS OR BRIEFINGS None Template revised September 22, 2016; format updates October 19, 2016.
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