2019 Audit Plan Update

Financial Stewardship                    Accountability                       Transparency
Port of Seattle Audit Committee
Glenn Fernandes - Director, Internal Audit

December 9, 2019
Pier 69, Commission Chambers
10:00 AM  12:00 PM

Operational Excellence                    Governance

2019 AUDIT PLAN STATUS
Audit Title                                    Type            Jan    Feb    Mar    Apr    May    Jun     Jul     Aug    Sep     Oct     Nov    Dec
Sixt Rent A Car                                                     Contract Compliance
Airport Tenant Marketing Program                            Contract Compliance
Security of Personally Identifiable Information                   IT
Noise Insulation Program                                      Operational - Capital
Marine Maintenance Shop                                  Operational
Mad Anthony's, Inc.                                          Contract Compliance
Checked Baggage Optimization Project (Phase 1)                Operational - Capital
Anton Airfood of Seattle, Inc.                                     Contract Compliance
Diversity In Contracting                                          Operational
Closed Network System Security                               IT
Airport Employee Access                                      Operational
Concourse D Hardstand Holdroom                           Operational - Capital
HIPAA Security Compliance                                   IT
HIPAA Privacy and Breach Compliance                         IT
Payment Card Industry (PCI)                                   IT
Added: Architectural and Engineering Consultant Rates          Operational
EAN Holding, LLC                                              Contract Compliance
Shilshole Bay Marina Customer Facilities Project                  Operational - Capital
Added: Inventory and Control of Hardware Assets              IT
Moved to 2020: T2 Airport Garage Parking System Replacement IT

Key:              Complete
Removed/Added to Audit Plan

2

2019 Audit Plan Update
19 reports; 18 audit reports and 1 summary report completed in 2019
as planned: Operational (4), Capital Projects (4), IT (6), and Limited
Contract Compliance (5)
Audits identified 13 High Risk and 29 Medium Risk issues for
management action
The Port has opportunities to strengthen internal controls and related
processes
Capital Spending  Opportunities to reduce costs / be more efficient

3

2019/2018 Suggested Recoveries
Lease/Concession:
2019 Audits                                                                                                                       Amount
Sixt Rent A Car                                                                                                                                $43,299
EAN Holdings, LLC                                                                                                                     6,159
Anton Airfood of Seattle, Inc.                                                                                                                      5,420
Mad Anthony's, Inc.                                                                                                                    15,557
Total                                                                                     $70,435
2018 Audits                                                                                                                       Amount
Dollar Rent A Car                                                                                                                           $22,164
Fox Rent A Car, Inc.                                                                                                                                98,310
Thrifty Car Rental                                                                                                                               194,135
Total                                                                                    $314,609
Capital:
2019 Audits                                                                                                                       Amount
Concourse D Hardstand Holdroom                                                                                             $142,654*
Checked Baggage Optimization Project  Phase 1                                                                       $545,000  801,000*
Total                                                                         $687,654  943,654
2018 Audits                                                                                                                       Amount
North Satellite Renovation and Expansion Project                                                                                         $1,532,281**
Total                                                                               $1,532,281
* In process of collection
** Not collected

4

2019/2018 Controllable Cost Over-Runs
Audit                                                            2018 Amount               2019 Amount
North Satellite Renovation and Expansion Project                      $31,800,000
Delta Lounge                                                         190,000
International Arrivals Facility  Labor Burden                 8,200,000  11,000,000
International Arrivals Facility  Insurance                                   2,800,000
Noise Insulation Program*                                                                          $660,140
Shilshole Bay Marina Customer Facilities Project**                                                       186,400
Total   $42,990,000  45,790,000                     $846,540


*  Calculated assuming a 16% margin markup vs. 51%
** Calculated based on design changes and revision back to original design
Note: Does not include controllable cost over-runs from the Architectural & Engineering Consultant Rates Audit


5

Lease and Concession Audit Plan Approach
Approximately 125 leases*
Total
Agreement Year                         Revenues                    Sea-Tac     Economic Development
2017                               $117 MM                $109 MM                 $8 MM
2018                                125 MM                 117 MM                  8 MM
2019**                              111 MM                 105 MM                   6 MM
Total                                         $353 MM                     $331 MM                     $22 MM
Approach
Number of    2017-2019
Rating                     Leases      Revenue    Percentage           Frequency
High                        11     $193 MM          55%         4 year cycle
Medium                 24     126 MM        36%        8 year cycle
Low                    90      34 MM         9%         As needed
Total                   125      $353 MM          100%

* See Appendix A  Lease Concession Risk Universe
** Annualized using a simple average, based on actual data as of 8/31/2019

6

2020 Lease and Concession Audit Plan
[Note: Audits of all high-risk rated lease agreements were completed within the last four years.]
2017-2019
Name                           Division           Rating         Revenues
LenLyn Limited                             Aviation              Medium           $4,045,676
Concourse Concessions, LLC                 Aviation              Medium            2,911,734
McDonald's USA, LLC                       Aviation             Medium            2,711,165
Concessions Int'l, INC                         Aviation               Medium             2,389,253
Fireworks                                  Aviation              Medium            2,180,293
Qdoba Restaurant Corporation              Aviation             Medium            2,136,208
E-Z Rent A Car                               Aviation                   Low             1,219,262
Total           $17,593,591
Contingency Audit*
Avis Budget Car Rental                        Aviation                  High          $21,629,115
Total           $21,629,115
* If resources exist, at Internal Audit Director's discretion, this audit will be moved to the 2020 Audit Plan.


7

Capital Projects Audit Approach
25 projects currently under contract*
Risk rating of projects utilizing six attributes:
Project Size (Construction Costs)
Change Orders (Original Contract Sum)
Contract Type
Schedule
Budget
Known Concerns (Errors & Omissions, Potential Claims, Scope Changes, etc.)

Division                                  Current Contract Amount         Construction Cost to Date
Aviation                                              $1,461 MM                        $890 MM
Non-Aviation                                           18 MM                              0
Total**                                              $1,479 MM                        $890 MM
*  See Appendix B - Capital Risk Universe - Projects Currently Under Contract, Risk Rating Methodology.
** Contract costs as of August 2019. Does not include soft costs.

8

2020 Proposed Capital Audit Plan
Rating*
Name                                   Schedule         Budget         Contract Amount
Service Tunnel Renewal/Replace                              Red             Yellow                   $25.1MM
Central Terminal Infrastructure Upgrade                        Red                 Red                     12.3MM
North Terminals Utilities Upgrade  Phase 1                   Green                 Red                     12.1MM
AOA Perimeter Fence Line Standards Compliance              Red             Yellow                     4.4MM
Total                     $53.9MM

Rating
Contingency Audits**                                     Schedule          Budget           Contract Amount
Flight Corridor Safety Program                                    Red            Green                     $4.3MM
Lora Lake Site Remediation                                    Yellow           Green                     9.1MM
Total                      $13.4MM

* Ratings generated from Internal Audit's risk assessment, utilizing the following systems: Quarterly Capital Improvement Projects, Contractor Data systemetc.
** If resources exist, at Internal Audit Director's discretion, these audits will be moved to the 2020 Audit Plan.

9

Information Technology Audit Plan Approach
Emerging Risks:
Selected from the IT Audit Universe based on risk and perceived benefit to the Port*
Center for Internet Security**:
A series of 20 foundational and advanced cybersecurity actions that collectively form
a defense-in-depth set of best practices, which can eliminate the most common
attacks
Developed by a community of IT experts who apply their first-hand experience as
cyber defenders
The February 2016 "California Data Breach Report" by the CA Attorney General,
recommended that "The 20 controls in the Center for Internet Security's Critical
Security Controls, define a minimum level of information security that all
organizations that collect or maintain personal information should meet."
*   See Appendix C  IT Audit Universe
**  https://cybernetsecurity.com/industry-papers/CIS-Controls%20Version-7-cc-FINAL.PDF - page 1

10

Information Technology Audit Plan
Proposed 2020 Audits
Name                                              Risk (from IT Audit Universe)          Selection Criteria
Network Password Management                                  High                                  Emerging Risk
Secure Configuration for Hardware and Software on Mobile Devices,      High                           Center for Internet Security
Laptops, Workstations and Servers
T2 Airport Garage Parking System Replacement                         High                               Management Request
Inventory and Control of Software Assets                                High                           Center for Internet Security
Proposed 2020 Status Reports
Name
Payment Card Industry (PCI)  Qualified Security Assessor         Annual review required by banking and card-brand agreements
Criminal Justice Information Services (CJIS)                         Triennial audit by Washington State Patrol

Contingency Audit*                     Risk (from IT Audit Universe)                                    Selection Criteria
Malware Defenses                      High                                              Center for Internet Security

* If a proposed audit cannot be performed, at the Internal Audit Director's discretion, this audit will be moved to the 2020 Audit Plan.


11

Historical Reports Overview 2017  2020
2020
Report Type                                     2017*                 2018**                 2019                    (proposed)
Limited Contract Compliance                         8                       6                       5                           7
Operational                                        11                      8                       4                          4
Operational - Capital                                 1                      5                       4                          4
Information Technology                             2                      3                      6                          6
22                   22                   19                      21

* 2017 included 9 audits carried over from the 2016 audit plan. The 1st and 2nd Quarter Audit Committee Meetings discussed 2016 Audits.
** 2018 included 6 audits carried over from the 2017 audit plan. The 1st Quarter Audit Committee Meeting discussed 2017 Audits.



12

Proposed 2020 Audit Plan
Limited Contract Compliance                    Operational                        Information Technology
Lenlyn Limited                    Asset Disposal Process                   Network Password Management
Concourse Concessions, LLS        Delegation of Authority Compliance       Secure Configuration for Hardware
McDonald's USA, LLC              Ground Transportation  Taxi Cabs          and Software on Mobile Devices,
Concessions Int'l, INC               Cash Controls                               Laptops, Workstations and Servers
Fireworks                                                             T2 Airport Garage Parking System
Qdoba Restaurant Corporation    Capital                                     Replacement1
E-Z Rent A Car                    Service Tunnel Renewal/Replace          Inventory and Control of Software
Central Terminal Infrastructure              Assets
Upgrade                            ____________________________
North Terminal Utilities Upgrade          Payment Card Industry (PCI) -
Phase 1                                  Qualified Security Assessor2
AOA Perimeter Fence Line Standards      Criminal Justice Information
Compliance                             Services (CJIS)3

1 Moved to 2020 audit plan; approved at 6/28/2019 Audit Committee Meeting.
2 This work will be performed by an outside firm. Internal Audit will provide a summary report to the Audit Committee.
3 This work will be performed by the Washington State Patrol. Internal Audit will provide a summary report to the Audit Committee.

13

Contingency Audits - if resources exist, at Internal Audit Director's
discretion, these audits will be moved to the 2020 Audit Plan.
Limited Contract Compliance                  Operational                      Information Technology
Avis Budget Car Rental                Architectural & Engineering            Malware Defenses
Consultant Rates Follow-Up Audit
Capital
Flight Corridor Safety Program
Lora Lake Site Remediation




14

Audits Completed in Fourth Quarter, 2019
1) Architectural & Engineering Consultant Rates
2) Shilshole Bay Marina Customer Facilities Project
3) Inventory and Control of Hardware Assets*
4) EAN Holdings, LLC

*Security Sensitive  Exempt from Public Disclosure per RCW 42.56.420  Not Discussed


15

Architectural & Engineering Consultant Rates
Architectural and Engineering costs account for approximately
10-20 percent of capital costs
$3.6 billion in capital spending over the next five years
RCW 39.80.050 states "The agency shall negotiate a contract
with the most qualified firmat a price which the agency
determines is fair and reasonable"

16

Results
High: CPO had not established guidelines for what is
determined fair and reasonable. Our testing of over 400 A&E
consultants identified many instances where profit margins
exceeded what the industry deemed reasonable.
Below table reflects the profit margins of the firms tested: [Note:Industry
standard ranges between 10  15 percent.]


17

Recommendations
The Procurement Council should determine what the Port
deems a fair and reasonable rate and should document the
rationale for transparency.
CPO should engage a third party to perform an independent
model validation of the rate tool, so that management can gain
confidence that the model produces accurate market rates.

18

Results
High: Management approval was not required when hourly
rates exceeded the maximum rates produced by the service
rate negotiation tool/model.
Belowtable reflects the number of positions that exceeded the maximum and
the amount that the Port agreed to pay over the maximum rate for every hour
worked:


19

Recommendations
CPO should implement a management review process when consultant
rates exceed the maximum. This review should be documented and
contain established criteria and approval thresholds (i.e., up to 20% over
the maximum) for both the Services Agreement Manager and Planning
and Analytics Manager to approve.
If the thresholds exceed their authority or if agreement cannot be
reached, approval should be escalated to the appropriate person (i.e.,
director, COO) for approval, as required by the authority guidelines.

20

Results
High: A reconciliation between the final negotiated rates and
the contract did not occur. As a result, we were unable to verify
that all positions and rates reflected in the contract were
accurate.
Below table reflects the type and number of exceptions:



21

Recommendations
CPO should retain documentation to evidence the agreed upon
rate and position.
CPO should the use this documentation, to verify that the rates
are accurately captured into the contract before it is executed.


22

Results
Medium: The Central Procurement Office is responsible for
procuring all contracts related to public works, consulting
services, and goods and services. Governance meetings, for
Executive Leadership Team (ELT) oversight of CPO, had not
occurred since December 7, 2017.


23

Recommendations
The Chief Operating Officer should lead an effort to determine the
meeting frequency and information that is deemed necessary to
perform effective governance.
We also recommend that, at a minimum, the CFO and the Port's
Managing Directors of Aviation and Maritime, attend these meetings.
Finally, we recommend developing a charter that defines the purpose,
objective, and voting rights (if necessary) within the Governance
Committee.

24

Shilshole Bay Marina Customer Facilities Project
Construction of three new buildings, including: two large, multi-use buildings
(restroom, shower and laundry) located in the south and central areas of the
Marina, plus a smaller restroom/shower building at the north end.
Total project estimate: $15 million with lump-sum design-bid-build method
Project Timeline:
2014  Conceptual phase  January 2015  Funding approval  May 2017 
Anticipated substantial completion of construction  September 2019  Actual
construction began  Estimated completion in Q2, 2020
The initial bids received in 2018: 33% higher than the engineer's estimate. Rebidded
in June 2018, Western Ventures Construction was awarded the contract.

25

Results
Medium: An opportunity exists to improve internal controls by
requesting that Tetra Tech provide individual names on
invoices. This would provide the detail required for the Port to
assure that individuals being billed for services performed have
the appropriate experience, fall into the appropriate job
category, and are billed at the correctly negotiated rate.


26

Recommendation
Port management should request that Tetra Tech provide
individual names on invoices so that the Port can monitor
which consultants are working on the Project. Individual names
can be compared to the Level of Effort, and if there are names
that are not in line with the Level of Effort, invoice reviewers
have the ability to work with the Rate Negotiations Team to
assure the Port is billed a fair and reasonable rate.

27

Inventory and Control of Hardware Assets*
Evaluated the adequacy of internal controls related to IT hardware asset
management
As data breaches continue to increase in severity and scale today,
organizations need to ensure the basic security controls are in place to
keep data safe from attack
Focused on the first of twenty control objectives from the Center for
Internet Security (CIS), which was devised for an organization to be
certain of what devices are on the network and are effectively defended
*Security Sensitive  Exempt from Public Disclosure per RCW 42.56.420  Issue Not Discussed in Public Session

28

EAN Holdings, LLC
EAN Holdings (Enterprise Rent-A-Car, Alamo Rent-A-Car, and
National Rent-A-Car)
Percentage fee equal to 10% of gross revenues
EAN generates $12 million annually in percentage fees and
$14 million in Customer Facility Charges

29

Results
Medium: Internal Audit identified one late payment for
Percentage Fees owed for the month of October 2016. As a
result, a late fee of $6,159 is due to the Port.


Status: In process of collection
30

Appendix A  Lease/Concession Risk Universe
High Risk:

Year Report
Name                               Contract      Issued         2017        2018        2019*          Total
ENTERPRISE RENT A CAR                       AIR001281         2019 $    11,795,625            $    12,428,124  $    10,439,761  $     34,663,511 
AVIS BUDGET CAR RENTAL                     AIR001282         2017       7,581,317               7,589,972                6,457,827                21,629,115 
DUFRY - SEATTLE JV                              AIR001661          2017        6,948,870                6,929,809                 6,590,999                  20,469,678 
RASIER LLC                                     AIR002022          2017        4,812,691                6,569,772                 6,613,020                  17,995,483 
AIRPORT MANAGEMENT SERVICES LLC           AIR002017        2017       5,809,324              6,287,731               4,807,242                16,904,297 
HERTZ CORPORATION                       AIR001278        2017       5,141,903              5,311,454               5,130,177               15,583,535 
IN-TER-SPACE SERVICES, INC                     AIR002224          2017        2,872,851                6,324,797                 4,483,914                  13,681,562 
EASTSIDE FOR HIRE, INC (New Contract)           AIR002100          2017        5,128,377                4,408,877                 3,763,749                  13,301,004 
HOST INTERNATIONAL, INC                    AIR000435         2017       5,819,739               4,460,347                2,827,794                13,107,880 
LOUIS DREYFUS COMPANY WASHINGTON LLC     SEA002603        2017       4,727,693              4,734,772               3,639,559                13,102,024 
AIRPORT MANAGEMENT SERVICES LLC           AIR002018        2017       4,460,353              4,551,881               3,640,814                12,653,048 
Total           $     65,098,745  $    69,597,535  $     58,394,856  $     193,091,136
* Annualized based on 8/31/2019 actuals


31

Appendix A  Lease/Concession Risk Universe (continued)
Medium Risk:
Name                            Contract       2017       2018      2019*   Grand Total
HOST INTERNATIONAL, INC                AIR002019  $   2,433,655  $   4,771,768  $  4,971,366           $   12,176,788
SKY CHEFS INC                             AIR001849     3,769,424               4,353,390              3,988,427              12,111,241 
LYFT                                     AIR002023     2,081,719              3,710,868              4,119,210               9,911,797 
DOUG FOX TRAVEL/ATZ                  AIR001718    3,109,296             3,238,383             3,222,648              9,570,327 
GATE GOURMET INT'L                     AIR000042     2,638,361              2,874,824             2,959,631              8,472,816 
SEATTLE RESTAURANT ASSOCIATES          AIR000439     2,874,131              2,980,072             2,343,216              8,197,419 
CMC INVESTMENTS INC                  AIR001280    1,843,234             1,989,383             1,616,993              5,449,609 
REPUBLIC PARKING NORTHWEST INC        SEA000425     1,795,978             1,819,256             1,372,031              4,987,264 
ANTON AIRFOOD                     AIR000374    1,984,773            2,151,032             826,726           4,962,531 
DTAG                             AIR001279    1,517,830            1,887,620           1,456,492            4,861,942 
AIRPORT MANAGEMENT SERVICES LLC       AIR000437    1,567,398             1,601,369             1,595,023              4,763,789 
FLYING FOOD FARE INC                    AIR000086     1,419,046              1,501,111              1,232,285              4,152,442 
LENLYN LIMITED                          AIR001788     1,248,767              1,406,196              1,390,713               4,045,676 
SIXT RENT A CAR LLC                        AIR001632     1,300,372               1,627,902               1,084,721                4,012,995 
FOX RENT A CAR INC                       AIR001285     1,245,147              1,548,053              1,214,369               4,007,569 
CLEAR CHANNEL WORLDWIDE            AIR000950    3,668,207                 -            -        3,668,207 
CONCOURSE CONCESSIONS LLC            AIR002055    1,012,207             1,035,852              863,675            2,911,734 
MCDONALD'S USA, LLC $                   AIR001606       686,877       998,367            1,025,920              2,711,165 
BEECHER'S HANDMADE CHEESE, LLC         AIR001562      850,522       932,595             912,326             2,695,443 
SEATAC BAR GROUP LLC                   AIR002053       915,387       927,016             842,070             2,684,474 
SEATTLE TACOMA INTL LIMOUSINE ASSOC    AIR001991       857,636       852,551             786,721             2,496,908 
CONCESSIONS INT'L INC.                   AIR002148     1,538,273                850,980                  -         2,389,253 
FIREWORKS                          AIR002101      167,088     1,040,112             973,093           2,180,293 
QDOBA RESTAURANT CORPORATION       AIR002096         -        1,095,768            1,040,441             2,136,208 
$  40,525,328  $  45,194,467  $  39,838,097  $ 125,557,892
* Annualized based on 8/31/2019 actuals

32

Appendix A  Lease/Concession Risk Universe (continued)
Low Risk:
Name                                Contract       2017       2018      2019*   Grand Total
SODEXO AMERICA, LLC                        AIR001513 $     545,360  $    657,525  $    610,069  $   1,812,953
PAYLESS CAR RENTAL, INC                       AIR001451       621,917      449,314              468,472             1,539,702
SSP AMERICA SEA, LLC                           AIR002358                    654,274              797,635              1,451,909
MAD ANTHONY'S INC. (Fisherman's Terminal)     SEA000043       491,070       487,492              423,101              1,401,663
EX OFFICIO LLC                                   AIR000580        492,375       479,082               394,493              1,365,950
E-Z RENT-A-CAR                               AIR001439       443,324      426,103              349,835             1,219,262
MAD ANTHONY'S INC PIER 66                   SEA000294       387,129      393,839              373,050             1,154,017
SMARTE CARTE INC                           AIR000629       374,177      373,310             364,171             1,111,659
DILETTANTE CHOCOLATES INC                  AIR002094        62,366      527,782             520,990             1,111,137
HOST INTERNATIONAL, INC                     AIR002247           -          25,322      1,019,231      1,044,553
FRUIT & FLOWER LLC DBA FLORET AUTHORITY      AIR002063        3,099           449,369              591,529             1,043,997
TASTE INC dba VINO VOLO                      AIR000839       319,112      328,398              347,103              994,613 
QDOBA RESTAURANT CORPORATION           AIR000619      886,845       91,587         -         978,432 
INMOTION SEA, LLC                            AIR002103        37,423      427,031              473,532              937,987 
ALCLEAR, LLC                                   AIR002048       129,735       290,121               481,588               901,444 
FIREWORKS                              AIR000612      614,187      193,170               7,106      814,463 
PROJECT HORIZON                           AIR000618       458,339      340,199                 -         798,538 
IVARS INC                                     AIR000615       721,122        66,461           -          787,583 
PALLINO SEATAC LLC                           AIR000613       706,807        61,720           -          768,527 
FOOD SYSTEMS UNLIMITED INC                 AIR000616       657,835        65,386          -          723,221 
LATRELLES EXPRESS INC                         AIR000614       546,481        53,959           -          600,440 
HOST LPI SEA FB, LLC                              AIR002361            -              -           595,049                595,049 
SUB POP RECORDS                           AIR001816       205,038      215,595             149,308             569,941 
TERMINAL GETAWAY SPA SEATTLE, LLC           AIR002095        26,689      236,089              254,511              517,288 
Suns Inc.                                            AIR002054        102,747       192,233                168,989                463,969 
SEATTLE CHOCOLATES COMPANY LLC            AIR002093        23,517      209,306             221,002             453,824 
BF FOODS LLC                                 AIR002375                   428,084                25,673       453,757 
1915 KCHOUSE CONCEPTS-SEATAC, LLC           AIR002265           -            -          404,412              404,412 
CONCOURSE CONCESSIONS LLS                 AIR002362          -           -         396,486             396,486 
PALLINO SEATAC LLC                           AIR002241           -            -          393,273              393,273 
* Annualized based on 8/31/2019 actuals

33

Appendix A  Lease/Concession Risk Universe (continued)
Low Risk (continued):
Name                                Contract       2017       2018      2019*   Grand Total
BAMBUZA SEA-TAC VENTURES                 AIR002365          -           -         357,758             357,758 
THE YARROW GROUP, LLC                      AIR002233          -            -          357,476             357,476 
SSP AMERICA SEA, LLC                           AIR002238           -             -          355,020              355,020 
DILETTANTE CHOCOLATES INC                  AIR001657       136,680      148,050               47,104       331,835 
LATRELLES EXPRESS INC                         AIR002287                    122,279              201,523              323,802 
PLANEWEAR, LLC                            AIR001971        95,907      111,510               97,649      305,065 
MAREL SEATTLE INC                           SEA001010       145,302      150,000                  -          295,302 
STELLAR BAMBUZA SEA, LLC                     AIR002240           -            -          273,820              273,820 
SILVERCAR, INC                                 AIR002203        27,537       150,177                76,702       254,416 
MASSAGE BAR                            AIR000933      229,227       12,912         -         242,299 
SMARTE CARTE INC                           AIR002097        63,859        78,819        78,369      221,047 
DILETTANTE CHOCOLATES INC                  AIR000621       219,481                       -          219,481 
LADY YUM, LLC                                 AIR002331                      97,429       121,654              219,082 
AIRPORT CHANNEL                          AIR000988      102,297      110,673               4,050      217,020 
GLASSYBABY LLC                              AIR002123        69,566        81,974        65,330       216,870 
AIRPORT MANAGEMENT SERVICES LLC           AIR001773       92,902        76,815        46,771      216,489 
BILL & NICK INCORPORATED                    SEA000016        63,661        70,659         60,293       194,613 
FIREWORKS                              AIR001644      183,979                     -         183,979 
SSP AMERICA SEA, LLC                           AIR002237           -             -          170,867              170,867 
CAFE PACIFIC CATERING, INC                     AIR002124        46,297        48,089         39,403       133,665 
AIRPORT MANAGEMENT SERVICES LLC           AIR002430          -            -          119,822             119,822 
SHILSHOLE BAY FUEL DOCK                      SEA002355        38,592        38,592         38,592       115,925 
PALLINO SEATAC LLC                           AIR002283                     96,392         18,592       114,985 
BF FOODS LLC                                 AIR002393           -          36,376         66,833       103,209 
ME & MOM'S HATS DBA SEATTLE HAT$            AIR002141        24,204        38,961        36,641        99,806
CERTIFIED FOLDER DISPLAY SERVICE INC           AIR001641        33,178         33,492         27,355         94,024
SECURITY POINT MEDIA, LLC                     AIR002437           -             -            93,984         93,984
AIRPORT MANAGEMENT SERVICES LLC           AIR002284                    82,645         9,899        92,545
WINGZ, INC                                  AIR002020        44,885        39,120         6,417        90,422
HAN EUN CORPORATION                    SEA002621       29,311       29,479        28,508        87,298
* Annualized based on 8/31/2019 actuals

34

Appendix A  Lease/Concession Risk Universe (continued)
Low Risk (continued):
Name                                Contract       2017       2018      2019*   Grand Total
CLIPPER FERRY SERVICES, INC                     SEA003017        31,238         27,919         22,811         81,968
CHALO, LLC                                    AIR002270        2,404              40,795         30,107         73,306
LADY YUM, LLC                                 AIR002131        51,692        21,278           -            72,970
MASSAGE BAR                            AIR002286                   64,744        7,925        72,669
FIREHOUSE EXPRESS, LLC                        AIR001565        37,112        33,366           -            70,478
SHARA, LLC DBA SHOW PONY                  AIR002330                    30,950        35,867        66,818
CONCOURSE CONCESSIONS LLS                 AIR002374                    46,962        15,104        62,066
MSM INCORPORATED                      SEA002783       61,143                    -          61,143
HOST INTERNATIONAL, INC                     AIR002150        33,203        12,623          -            45,827
SEATTLE CHOCOLATES COMPANY LLC            AIR001970        43,002                      -           43,002
SHARA, LLC DBA SHOW PONY                  AIR002129        34,283         7,675          -           41,957
BUTTER LONDON INC                         AIR000941       41,072                      -           41,072
MAC-GRAY SERVICES                         SEA002097        16,654        17,524         5,724        39,902
REPUBLIC PARKING NORTHWEST INC            SEA000424        17,271        10,267        12,101        39,639
LUCKY SHOE SHINE, LLC                          AIR001888        11,934         14,176         11,651         37,761
CLEAN ENERGY FUELS CORP                     AIR001655        19,107        13,528         3,984        36,618
Asanda Air II LLC                                     AIR002409             -            11,990          20,550          32,540
FILO FOODS LLC                                AIR002151        27,839                        -            27,839
PUBLICANS, INC                               SEA002494        9,262              9,095          9,138         27,495
AMERICAN EXPRESS TRAVEL$                  AIR001877        6,690              7,710         7,988        22,312
DELTA AIR LINES INC                             AIR001740        20,792                         -             20,792
UNITED INDIANS OF ALL TRIBES FOUNDATION     AIR002387           -            -            15,922         15,922
THE WISHING STONE                         AIR001670        14,436                      -           14,436
SEATTLE AIR VENTURES JV                       AIR002355           -           5,894          6,184         12,078
UNITED AIRLINES                               AIR001725        10,000          -              -            10,000
ALASKA AIRLINES INC                           AIR001720        5,660                -              -             5,660
SEATTLE RENT A WRECK                        AIR001621        2,200              2,282          -             4,481
ME & MOM'S HATS DBA SEATTLE HAT$            AIR001926        4,401                            -            4,401
MAC-GRAY SERVICES                         SEA001479        1,880             1,902           375         4,157
ZEEBA WA, LLC DBA ZEEBA RENT-A-VAN          AIR002226           -           1,782         1,507         3,289
$  11,006,835  $ 10,159,652  $  12,837,977  $  34,004,575
* Annualized based on 8/31/2019 actuals

35

Appendix B  Capital Risk Universe (Projects Currently Under Contract)
Attributes
(A)       (B)       (C)      (D)       (E)       (F)    Total   Prior Audit
1 $720k designer E&O; $500k Owner E&O; $460k scope changes
International Arrivals Facility (IAF)                          5         5         3        5       5         5       28   2017; 2018
July 19, 2019 budget increased by $2.5 MM to $19.3 MM.
1 Central Terminal Infrastructure Upgrade               1       5       1      5      5       5     22
Checked Baggage Recap/Optimization Phase I             2         2        1       5       5         5      20   2019
Highline School Noise Insulation                           1         5         1       5       1         3       16   2019
2                                                                                                                2 $911k designer E&O
Service Tunnel Renewal Renewal/Replace               1        1        1       5       3        5      16
$225k scope change
3 AOA Perimeter Fence Line Standards Compliance        1       3       1      5      3       3     16
4 North Terminals Utilities Upgrade - Phase 1                    See Description 4 for project risk indicators
3 Bid protest; numerous change orders; scope change
Terminal Security Enhancements- Phase I Windows        1         4        1       5       1         1      13
Chiller Panel Upgrade                                     1         4         1       5       1         1      13
4 Original project budget of $21.3 MM for full redundant loop utility
Airport Dining and Retail Infrastructure Modernization     1         1         1       5       3         2       13                       (heating/cooling). Lowest bid came in at $33 MM. Stakeholder meeting
Central Terminal Enhancements                         1        1        1       5       3        1      12                     decided to put in 2 phases. Phase 1 budgeted at $12 MM. Will go back to
5 Lora Lake Site Remediation                         1       1       1      3      1       4     11                   commission for Phase 2 request of additional $28 MM.
Concourse D Hardstand Terminal                        1        2        1       1       5        1      11   2019              Project approved for RFP in October 2019.
NorthSTAR North Satellite Lobbies                        5         1        1       1       1         1      10
Mechanical Energy Conservation                         1         1        1       5       1         1      10   Closed 2019
5 Contingency audit. Overall budget $9.1 MM delayed due to lake fill re-
Holdroom Seating For Concourses B & C                  1         4        1       1       1         1        9                     design and approval time from DOE. Impact of delay was $75k for work
6 Flight Corridor Safety Program                       1       5       1      5      5       4     21                   suspension. 15 open trends with potential cost of $700k.
BHICC P66 Interior Modernization                        1         1        1       1       1         2        7
SSAT HVAC Infrastructure Upgrade                       1         1        1       1       1         1        6
6 Contingency audit. Numerous change orders and scope changes resulting in
Shilshole Bay Marina Paving- Combined with SBM         1         1        1       1       1         1        6   2019              cost escalation from original budget.
Tenant Bldgs.
SD Pond Bird Deterrent Improvement                    1        1        1       1       1        1        6
Condominium Sound Insulation                         1        1        1       1       1        1       6
Restroom Renovations Phase 2 Enabling Work            1         1        1       1       1        1        6
Variable Frequency Drive                                 1         1        1       1       1         1        6
Fishermen's' Terminal Docks 3,4,5 & 6 Fixed Pier           1         1         1       1       1         1        6
Improvements


36

Appendix B  Capital Risk Rating Methodology
Attributes
(A)         Project Size (construction costs)                                                                                     Points

$1 to $50 MM                                                                                                    1
>$50 MM to $75 MM                                                                                               2
>75 MM to $100 MM                                                                                               3
>$100 MM to $250 MM                                                                                             4
>$250 MM                                                                                                      5

(B)         Change Orders (original contract sum)                                                                                 Points
0 to 5%                                                                                                         1
6 to 7.5%                                                                                                        2
8 to 10%                                                                                                        3
10 to 15%                                                                                                       4
>15%                                                                                                          5

(C)         Contract Type                                                                                                  Points
Lump sum                                                                                                       1
Unit Price or T&M                                                                                                 2
GMP w/ Shared Savings                                                                                             3
GMP w/ no shared savings                                                                                           4
Cost Plus                                                                                                        5

(D)         Schedule                                                                                                      Points
On Schedule                                                                                                     1
Potential Schedule Overrun                                                                                           3
Schedule Overrun                                                                                                  5

(E)         Budget                                                                                                       Points
Under Budget                                                                                                    1
Potential Budget Overrun                                                                                            3
Over Budget                                                                                                     5

Points
(F)         Known Concerns (errors & omissions, potential claims, scope change etc.)
Subjective- Audit Knowledge                                                                                         1-5

37

Appendix C  IT Audit Universe
Inherent
IT General Controls Audits                                                                                      IT General Controls Audits                             Inherent Risk
Risk
1  CIS - Inventory and Control of Hardware Assets                                                     HIGH       21   CIS - Malware Defenses                                                     HIGH
2  CIS - Inventory and Control of Software Assets                                                      HIGH       22   Endpoint Protection - may be a duplicate of CIS - Malware Defenses                  HIGH
3  CIS - Continuous Vulnerability Management (includes patching)                                        HIGH       23   Portable Media Security                                                     HIGH
4  CIS - Controlled Use of Administrative Privileges                                                    HIGH       24   Transmission Protection                                                    HIGH
5  CIS - Secure Configuration for Hardware and Software on Mobile Devices, Laptops, Workstations and Servers    HIGH       25   Password Management                                                     HIGH
6  CIS - Maintenance, Monitoring and Analysis of Audit Logs                                             HIGH       26   Identity & Access Management                                               HIGH
7  CIS - Email and Web Browser Protections                                                          HIGH       27   Disaster Recovery Program                                                  HIGH
8  CIS - Limitation and Control of Network Ports, Protocols, and Services                                   HIGH       28   IT Risk Management                                                        HIGH
9  CIS - Data Recovery Capabilities                                                                 HIGH       29   Physical & Environmental Security                                            HIGH
10  CIS - Secure Configuration for Network Devices (e.g., Firewalls, Routers and Switches)                        HIGH       30   Change Management                                                            HIGH
11  CIS - Boundary Defense                                                                              HIGH       31   Datacenter Ops                                                                 HIGH
12  CIS - Data Protection                                                                                 HIGH       32   IT Governance                                                                  HIGH
13  CIS - Controlled Access Based on the Need to Know                                                      HIGH       33   Periodic User Access Reviews                                                     HIGH
14  CIS - Wireless Access Control                                                                          HIGH       35   System and Software Development                                               HIGH
15  CIS - Account Monitoring and Control                                                                   HIGH       36   Vendor Management                                                            HIGH
16  CIS - Implement a Security Awareness and Training Program                                               HIGH       37   Security Program                                                               HIGH
17  CIS - Application Software Security                                                                     HIGH       38   HIPAA Security Compliance                                                      HIGH
18  CIS - Incident Response and Management                                                               HIGH       34   Project Management                                                           Medium
19  CIS - Penetration Tests and Red Team Exercises                                                          HIGH       39   Triennial WA State Patrol Audit of CJIS Compliance                                 Medium
20  Industrial Control System Security                                                                     HIGH       40   Annual Review of PCI Compliance                                                Medium

38

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