Minutes Exhibit E
Port Commission Regular Meeting
of December 10, 2019


Port of Seattle Commission Meeting
December 10, 2019

Alaska Airlines Comments on Motion 2019-13: A motion adopting guiding principles for the public-facing
use of biometric technology at the Port ofSeattle facilities; establishing a working group to develop
policy recommendations governing public-facing biometric use at the port; and establishing deadlines for
further actions.

eo   Good afternoon Commissioners and Executive Director Metruck.


e   My name is Vikram Baskaran and | am the Managing Director of Product Management and
Software Engineering at Alaska Airlines.

e   Alaska Airlines is pleased that the Port of Seattle is preparing for the introduction of new and
innovative technologies with the potential to improve operational efficiencies and the customer
experience at Sea-Tac airport.

e   We applaud the Port's thoughtful work to establish a set of guiding principles to ensure that any
implementation of new biometric technology is done in a way that is voluntary, lawful, ethical
and transparent, and ensures privacy, equity, and respect for all guests.

e   Likewise, Alaska is committed to ensuring the safety, security, privacy and respect for all guests
who travel with us.

e   Many airlines have tested the use of biometric technologies, and we understand both the
benefits and challenges.

e   In the case of Alaska, we first tested the use of fingerprint identification in our operation at San
Jose Airport and our lounges in 2015, and have since introduced it as a standard voluntary
check-in feature across our growing lounge network due to the improved check-in experience
and positive feedback from guests.

e   As you consider the motion before you, we respectfully ask that you adopt language to expand
the new biometric working group to include airline partners like Alaska Airlines.

e   The experience from our own tests, combined with the extensive knowledge and resources of
Alaska's Information & Technology Services experts headquartered in SeaTac, can and should
help inform the Port's consideration of future policies related to the use of biometric
technologies, and we are prepared to work closely with the Port to that end.

e   It's also important that the Port ensure any biometric technology solution at Sea-Tac be
introduced on an open platform that is usable by all airlines in all phases of the airport
experience, bringing benefits to guests in both international and domestic operations.

e   Having a standard platform available to all airlines at Sea-Tac will ensure that the operational
benefits lead to improvements across the airport and that all guests have the option to
participate in a familiar and standardized experience.

We encourage the Port of Seattle to look closely at how other airports are addressing the
introduction of new biometric technologies and to work closely with airlines like Alaska toward
an industry standard that ensures both operational improvements and a seamless process for
travelers who choose to participate.

Thank you for the opportunity to comment on today's motion. Our company stands ready to
work closely with the Port on this important topic going forward.