Long Range Plan Semi - Annual Review Item No. 7c_supp Meeting Date: March 28, 2017 Long Range Plan (LRP) Overview 2 The LRP is a Strategic Planning management program that allows the Port staff to: • effectively and transparently achieve the Century Agenda • advance operations and staff to becoming a High Performance Organization (HPO) • i dentify alignment gaps and address at risk growth areas • s trengthen collaboration across multiple functions and divisions by leveraging resources Port staff developed 3 - 4 priority actions for all CA & HPO objectives HPO strategies & objectives developed by staff in 2016 CA strategies & objectives launched by Commission in 2012 LRP FRAMEWORK 3 STRATEGIES OBJECTIVES PRIORITY A CTIONS 2017 Priorities 2018 – 2021 Reach Goals & Initiatives Century Agenda (CA) + High Performance Organization (HPO) = LRP LRP approved annually by Commission Key Accomplishment 1 of 5: Introduced initial framework and structure of formal LRP document that enabled Commission approval of the 2017 – 2021 LRP 4 LRP STRATEGIES 4 CENTURY AGENDA STRATEGIES 5 HPO STRATEGIES Total OF 9 LRP Strategies 5 2017 – 2022 LRP Overview • 46 CA Priority Actions  • 39 HPO Priority Actions  Total of 85 LRP Priority Actions* • 16 CA Objectives  • 12 HPO Objectives  Total of 28 LRP Objectives STRATEGIES OBJECTIVES PRIORITY A CTIONS 2017 Priorities  2018 – 2021 Reach Goals & Initiatives  • 4 CA Strategies  • 5 HPO Strategies  Total of 9 LRP Strategies CA Century Agenda HPO High Performance Organization  Established by Commission  Proposed by Staff and approved annually by Commission  by semi - annually by Commission * Some P riority A ctions are repeated. LRP OPERATING RHYTHM 6 Annually Commission Approval of LRP Updates Semi - Annually Commission Review of LRP Implementation Monthly ELT LRP Performance to Plan Reviews + Dashboard updates Bi - weekly LRP Program Implementation Review 2018 – 2022 LRP Approval 8/8/17 2018 – 2022 LRP Review 6/11/17 Commission Semi - Annual Review of LRP 3/28/17 Commission Semi - Annual Review of LRP 11/17/17 Key Accomplishment 2 of 4: Established a LRP Operating Rhythm to support the development & implementation of LRP and instills accountability LRP MANAGEMENT DASHBOARD • Web - based tool accessible to all Port staff, leadership, and Commission • Serves as central depository of all LRP related information • Improves communication among team members to provide up - to date information • Dashboard capable to support leadership reviews • Commission specialists will be trained upon hire 7 Key Accomplishment 3 of 4: Developed Port - wide standard processes and developed tools to support LRP implementation 6 - Month Implementation Highlights 8 Key Accomplishment 4 of 4: Advancing on ~50 initiatives, projects, actions, and tasks as per the implementation of the LRP since approval on August 9, 2016 • C WiFi boost project, improving an important customer satisfaction component of the Airport Service • The Port achieved a 41% reduc tion of loss days in thru Q3 2016 (385 days) compared to Q3 2015 (643 days ) • Conducted Lean Champion Training with 30 people on five improvement teams, including the TSA Federal Director of Security, CBP Seattle Port Director, representatives from Alaska Airlines and Delta, and three directors from Aviation. • Established Diversity & Inclusion Task Force to undertake the initiative for the Port of Seattle to be the model for workforce diversity & inclusion • year of new PerformanceLink system. Achieved 99.9% on - ) • Added 4 new freight carriers which drove the 10.2% growth for tonnage in 2016 (366,429 MT) • Held North Satellite Modernization groundbreaking ceremony • Port n amed “Best North American Homeport” by Cruise Critic • Adopted of Fishermen’s Terminal Long Term Strategic Plan. Design and permitting completed for Port’s first solar pilot project at Fishermen’s Terminal Net Sheds • Launched capability to forecast future procurement which enables • Tripled internships (to 102 ): 105 Port internships and 10 Public Private Partnerships • 9 LRP SCORECARD Indicates status update Next Steps 10 Date Activity Purpose Present until August 8 th Continue with 2017 – 2021 implementation Account for the authorized LRP March - August Development of 2018 – 2022 LRP Evaluate and revise current LRP June 13th Commission Reviews 2018 – 2022 LRP draft Receive Commission Feedback August 8th Commission reviews & approves final 2018 – 2022 LRP followed by implementation Receive authorization on LRP updates November 17 th Semi - Annual Performance to Plan LRP review with Commission Review of LRP progress with Commission Mar - 18 Semi - Annual Performance to Plan LRP review with Commission Review of LRP progress with Commission