ITEM NO:      ___7b__Supp 
MEETING DATE:  June 14, 2016 
Airport On-Demand Taxi/For-Hire
Services RFP Briefing

180 Day GT Review Summary 
May 26, 2015 Commission Direction 
Gather GT stakeholder input          Done. Completed six stakeholder
outreach meetings in July & August 
Compile industry best practices        Done. Leigh Fisher report
completed in September 
Validate regulatory and             Done. Consistent with City, County, 
operational parameters             State 
Develop options that meet          Done. Presented September 8, 2015 
Commission criteria 
Assess facility requirements          Done. Traffic and facility analysis
appropriate for changes resulting      preliminary findings completed
from alternative business models       December 2015 
Comprehensive GT review accomplished 
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Commission Criteria 
Provide quality GT service for the traveling public 
Provide adequate capacity to meet dynamic demand 
Revenue Generation 
Promote small business and expand economic
opportunity 
Minimize environmental impact 
Manageability and Accountability 

Defining Expectations 
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A Level Playing Field 
Access for the Disabled 
Green Fleet and Deadheading Reduction 
Insurance Coverage 
Operator Background Checks 
Consumer Protection 
Customer Feedback 
Financial Accountability via technological reporting 
Operational Accountability via technological tracking and
Trade dress compliance 
Wherever legally and practically possible..... 
4

Proposed Three-Tier On-Demand
GT Framework 
1. RFP for combined on-demand taxi/forhire
transportation providers 
2. Implementation of on-going month-tomonth
TNC operating agreements 
3. Subsequent RFP for on-demand
limousine contract 
Re-baselines all On-demand services in 2016 
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On-Demand Service Recommendation 
Issue Request For Proposal (RFP) that includes on-demand taxi
and for-hire services in a single contractual agreement 
Single management agreement 
Include taxi/for- hire services 
One or more taxi providers 
One or more for-hire providers 
Located on 3rd floor of parking garage 
Expanded 100% green fleet 
Required customer service training 

Port maintains primary responsibility for enforcement, administration, oversight 
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Commission Directed RFP Goals 
Provide convenient, efficient and safe
transportation alternatives to the traveling public. 
Provide superior customer service. 
Maximize non-aeronautical revenue. 
Maintain excellent environmental standards. 
Leverage state of the art technology services to
best serve users. 
Create opportunities for small and disadvantaged
businesses. 
Clear goals as basis of the RFP 
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RFP Minimum Qualifications 
Registered with all appropriate regulatory bodies. 
Licensed to conduct and provide On-Demand Services . 
300 dual-licensed (City of Seattle and King County) vehicles 
consisting of both taxis and for-hire vehicles. In addition, Proposer
must have an ability to provide an adequate number of wheelchair
accessible vehicles to meet the minimum service requirements. 
100% green vehicles at commencement. 
Detailed electronic reports, on a frequency no less than monthly, that
provide information about the trips provided under the Concession,
including fields for driver-id, date, trip start time, trip end time, trip end
location, trip fare, passenger count, license plate, wheelchair trip. 
Customer feedback mechanism. 
Qualifications in-line with Commission guidance 
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RFP Evaluation Criteria and Scoring 
Customer Service (35 points) 
Revenue to the Port (30 Points) 
Experience, Qualifications, and
References (15 Points) 
Deadhead Reduction and Trip Efficiency
Plan (10 Points) 
Financial Stability (10 Points) 

Scoring reflects Commission objectives 
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Key Terms of On-demand Contract 
Fleet: Combined taxi/for-hire 
Term: 3 years with 2 one-year extensions 
Fee: Per-trip fee (to be established via RFP) 
Vehicles: Expanded 100% green fleet (300 from 210) 
ADA access: Enhanced availability (up to 50
wheelchair vehicles) 
Operating Area: 3rd Floor Parking Garage 
Data collection: Expanded trip data required 
Consumer protection: Customer feedback app

New terms for combined taxi/for-hire contract needs 
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Operator Due Diligence 
Regulatory requirements as well as: 
Check for registration with Washington State Secretary of State and
Washington State Department of Revenue 
Check Washington State Delinquent Taxpayer list 
Better Business Bureau 
Clear minimum qualifications (slide 8) to ensure minimum
standard of service 
Proposal guarantee of $3,000 
Two references from customers, suppliers, or business
partners 
Evaluation of financial stability, organizational structure,
and capacity to be able to fulfill Airport operation
Due diligence through RFP process 
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Contract Negotiations 
Operation details (queueing plan for each type of
service, staffing, vehicles, on-boarding of
owner/operators, etc.) 
Deadhead plan - details on strategies to meet goals 
Details on customer feedback mechanism 
Trip reporting specifics including frequency (real-
time, monthly, etc.) and transmission mechanism 
Details on plan to implement green fleet (high mpg,
alternative fuel, etc.) 
Key details finalized with selection of Operator 
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Original RFP Schedule 
Issue RFP  January 29 
Pre-proposal conference  February 10 
Question due  February 12 
Proposals due  March 1 
Potential interviews  March 14-25 
Anticipated award date  April 4 
Anticipated Agreement commencement  July 1 

Expedited schedule per Commission guidance 
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