7a supp
Item No. 7a_supp Meeting Date: March 22, 2016 Transportation Network Company (TNC) Implementation Plan TNC SCHEDULE February March Week 3 4 1 2 3 4 Notes Environmental Socialize E-KPI approach with TNCs Technology Connect Port/TNC IT teams, agree on interim reporting Finalize Contract Finalize terms, draft actual agreement documents Management Approval/Commission Commission briefing March 22 Awareness Service Ramp-up Prepare operating areas, signage, training Prepare public launch communications/question Public Outreach responses Begin Operations March 31 Commence TNC Operations by March 31, 2016 2 CONTRACT TERM SHEET TERM 1-YEAR PILOT PROGRAM On-Going Per-Trip Fee Per-trip fee, currently at $5.00 (may be split between drop-off and pick-up) Activation Fee Tiered approach based on inbound trips 9/1/15-2/29/16. One time fee up to $100,000. Operating Area 3rd floor of garage Staging Area South 160th Street Geo-fence required for 1) vehicle tracking, 2) trip reporting, and 3) "blackout" so drivers cannot accept rides Technology within the area as a way to eliminate cruising or loitering for ride requests. Monthly reports on all drop-off and pick-up activity and E-KPI data. If and when a real-time solution is Reporting implemented, TNC must participate. Trade Dress Required Wheelchair Accessibility Must fulfill ride if requested, or, provide information and contact for an alternative provider Green Initiatives Environmental KPI's established for equivalency to green fleet Insurance $1 million while on Port property per recently enacted Senate Bill 5550 Customer Feedback App must allow customers to provide feedback Proposed TNC Terms 3 TNC OPERATIONS TIMELINE TNC Operating Area (3rd Floor & South 160th Available) Completed: February 2016 TNC's Notified of 3/31 Start Date Completed: Notified on 2/26/2016 Painting and Striping Completed Completed: February 2016 Sign Mock-ups Complete and Ready For Production Completed: February 2016 Finance and Budget Billing Process Created Target: Week of 3/21 Signage Updated Target: Week of 3/21 ICT/Env Monthly Report Template Completed Target: Week of 3/21 Unable to complete without TNC agreement Press Release to Announce Start of TNC's At Sea-Tac Airport Target: Before 3/31 Once contract is signed, Public Affairs will send out PR Website Updated Target: 3/31 Once contract is signed, website will be updated Contract Signed by TNC's Target: Before 3/31 Pending current negotiations TNC Driver's Manual Distributed Target: Before 3/31 Manual is being finalized and printed at this time Implementation Work Plan 4 Washington State: On-app without passenger: $50,000/Person, Liability Insurance $100,000/accident, $30,000/property damage. On-app with passenger: Requirements Combined single limit of $1,000,000 for death, personal injury, and property damage. Underinsured Insurance Washington State: On-app without passenger: Insured can waive. Requirements On-app with passenger: $1,000,000 A personal vehicle with a TNC vehicle endorsement. Minimum vehicle age restriction 10 years or less (City) no current age restriction in County. No Vehicle Requirements limit on the number of endorsed vehicles allowed to operate. County has records of all vehicles associated with each TNC driver, as does TNC. Certificate of Safety issued by a City approved ASE Certified Inspector, Vehicle Inspection Multi-point vehicle inspection TNC Regulatory Requirements 5 Valid WA State Driver's License, For-hire Driver's Permit and Vehicle Licensing Requirements Endorsement, Individual Business License (City only) TNC's pay a quarterly fee of $0.35 per ride for each trip originating in unincorporated King County or one of 16 contract cities. In the City of Licensing Fees: Seattle, a $0.10 fee per ride for each trip originating in the City of Seattle is paid by TNC's. Operators submit fees on a quarterly basis. Initial license requires completion of an approved For-hire Driver training Driver Training and exam, and completion of the National Safety Council's four-hour Defensive Driving Course (DDC-4) King County requires the TNC to provide criminal background checks and driving abstracts/DMV reports for any driver without a For-hire Driver's Permit and Vehicle Endorsement, conducted by County approved third Background Checks party providers, as part of the TNC For-hire driver permit application process. Documents received by TNC and transmitted to King County with driver applications. Uniforms Not required by any regulatory agency TNC Regulatory Requirements 6 COMPLIANCE MONITORING Department Frequency Role Operations Real-time Monitor activity, vehicle, and licensing compliance. monitoring Perform periodic unscheduled activity observations (license plates and vehicle data). Environmental Monthly E-KPI calculation and compliance determination Finance and Budget Monthly Ongoing analysis of TNC data, BI hub data coordination, compare periodic activity observations to TNC selfreported data Accounting Monthly Monthly billing, annual reconciliations, payment collection ICT Monthly Monitor geofencing operation, TNC reporting format compliance, coordination with TNC technology staff Business Development Monthly Verify insurance and surety compliance Continuous, Periodic and Ongoing Monitoring Efforts 7 CONTRACT MANAGEMENT Department Role Business Development Overall TNC Agreement Oversight Finance and Budget Financial Analysis and Data Analytics Accounting Billing and Payment Collection Operations Monitoring TNC Activity on 3rd Floor, Drives, Holding Area ICT Geofencing, TNC Reporting Format, Ongoing Technology Enhancements Environmental Environmental Contract Terms Oversight Coordinated Effort to Manage Contract 8
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