Minutes Exhibit A
Port Commission Regular
Meeting ofJuly 14, 2015
Lufthansa


13July 2015

Ms Stephanie Bowman
(SoPresident
Port of Seattle Commission

ivis Courtney Gregoire
CoPresident
Port of Seattle Commission

Re: Proposed expanded international Arrivals Facility / SEA

Thank you for your letter received 29 June 2015 regarding the collective concerns of the
international carriers that were signatory to our letter of 24 April. We appreciate the response and
attention this has received and welcome the increased focus on the proposed lAF Project from both
the Port of Seattle Commission, and from the SeaTao executive staff.

We recognize that we are in a 90day review period encompassing both the scope of the proposed
lAF project and possible alternatives to that project. While taking both of these efforts forward
simultaneously, we are appreciative of the commitments made by Sea-Tac administration to address
the particular issues raised by the international Carriers related to the proposed lAF project, should
that ultimately be the preferred option. in particular
.   The commitment to make all Terminal A international wide-body gates commonuse, with
gating protocols that ensure that all scheduled international carriers have access to these
gates;
.  A commitment to bring forward investment in facility conditions in South Satellite.

in your letter you raised specific follow up questions which we will attempt to address:

Passenger Experience: For international carriers, passenger satisfaction is dependent on the
following key facility impacts
Arrivals  immediate access to gates, minimal queue times during the FIS process and APC
units, ease of connections, prompt baggage delivery and minimal walking
Departures - Minimal TSA queue times, access to VIP lounge facilities, a quality concessions
program, ease of making connections, minimal walking, clean and modern restrooms, and
adequate hold-room seating

Passenger connection times: The proposed lAF plan as originally presented to international
Carriers, had DL granted primary access to the A Terminal International gates. Our particular
concern is that the majority of international to Domestic connections occur between the 'foreignflag'


\ii'iltt'u! ii
4
)~
v)
SST/"Li i5'-.i_Li\t\iC&

Ee) Lufthansa

'i"'.'u! lrjit'li':'lll.i"            OH: iiiliyrr=vvi':i' JT-ritr'


carriers to AS, yet this majority of passengers would have been subject to the lengthiest of transit
distances ~ from South Satellite to North Terminal. We were simply looking for equity. The recent
commitment by Sea-Tao to ensuring that all international widebody gates will be commonuse, with
published gating protocols that ensure fair access to all international carriers, gives some comfort.
We remain concerned about the incremental transit time required to cross the bridge and its impact
on minimum-connect times. Target transfer times would be 90 minutes for international to
Domestic, and 60 minutes for Domestic to international.

Access to Gates: As mentioned above,
.   By classifying each wide-body international gate as Commonuse, and equipping these
gates solely with common-use equipment (not a hybrid of DL equipment and commonuse
as is done on some South Satellite gates),

.   Gating protocols that allow fair access to all international carriers.

- Ensuring access to a Port VIP Club Lounge in proximity to both

Pro'ect Cost: Our involvement at other US airports is much the same as it is with SeaTao  carriers
and use
are engaged through a AAAC committee to provide input to the planning, design, funding,
of the proposed facilities.

South Satellite: We appreciate the increased attention to improvements to this facility. We will be
happy to engage with SeaTao on the carrier views on priorities and scope when an appropriate
forum is arranged.

Again, we thank you for your involvement during the 90day review period and look forward to a
speedy resolution of the process, so that we can begin to address the overdue need for
improvements in the international Arrivals Facilities at SeaTao.

Sincerely,
q
l

/
t:
=
i~lngrid Moel er                                    Maria Haeckermann
Regional Director Operations                     Station Manager Seattle
\_
& Airport Services                              Lufthansa German Airlines
USA West/ Canada
Lufthansa German Airlines


chihm lit
4
>
'34
s 'l Fi A L i A N c e