PORT OF SEATTLE 
MEMORANDUM 
COMMISSION AGENDA               Item No.       4f 
ACTION ITEM 
Date of Meeting     January 6, 2015 
DATE:    December 30, 2014 
TO:      Ted Fick, Chief Executive Officer 
FROM:   Mike Ehl, Director Airport Operations 
Peter Garlock, Chief Information Officer 
SUBJECT:  Public Parking Revenue Control System Replacement (CIP #C800728) 
Amount of This Request:        $5,500,000   Source of Funds:   Airport Development
Fund 
Est. Total Project Cost:          $5,500,000 
Est. State and Local Taxes:        $141,500   Est. Jobs Created:             N/A 
Net Proceeds to the Port:              $0 
ACTION REQUESTED 
Request Commission authorization for the Chief Executive Officer to (1) proceed with the Public
Parking Revenue Control System Replacement project; (2) authorize the procurement of required
hardware, software, and vendor services; (3) authorize Port staff to implement the project for a
total project cost not to exceed $5,500,000; and   (4) authorize procurement of postimplementation
maintenance contracts. 
SYNOPSIS 
The public parking garage at Seattle-Tacoma International Airport (Airport) generates $53
million in revenues from approximately 2 million parking transactions annually. Eighty-six
percent of those transactions are conducted with credit card payments. To facilitate  these
business transactions, Aviation Operations relies on a parking revenue control system (PRCS)
comprised of software, entry/exit and pay-on-foot devices, system infrastructure, and a credit
card processing interface to a clearinghouse bank. Numerous availability and performance
problems have occurred with the current system, and concerted efforts over the past 24 months to
resolve these issues with the vendor have been unsuccessful. 
This project will replace the current PRCS in order to increase functionality, improve reliability,
and provide the robust financial tracking required in today's e-commerce environment.
Information & Communication Technology (ICT) will manage the project. Total project costs
are estimated to be $5,500,000. While this project was not included in the 2015  2019 capital
budget, upon approval, $5,500,000 will be transferred from the Non-Aeronautical Allowance
CIP (#C800405) resulting in no net change to the Aviation Division capital budget. Recurring

Template revised May 30, 2013.

COMMISSION AGENDA 
Ted Fick, Chief Executive Officer 
December 30, 2014 
Page 2 of 5 
software licensing and maintenance costs will be budgeted within the Aviation Maintenance
operating budget. 
BACKGROUND 
The first generation PRCS was initially installed at the Airport in 1999 and operated until June
2012, when the current system was implemented. The existing system is comprised of parking
and point-of-sale software, entry and exit lane hardware, pay-on-foot devices, and credit card
processing equipment and interfaces to the bank clearinghouse. The Port procured the current
system anticipating it could support new business development opportunities and parking
programs appealing to a variety of customer needs. These include General Parking, Terminal
Direct Parking, Passport Parking, Premier Corporate Parking, Game Day Parking, and Coupon
Programs. Due to system reliability concerns, many of these new programs for revenue growth in
the Airport garage could not be implemented.
PROJECT JUSTIFICATION AND DETAILS 
The following issues have been identified with the current PRCS: 
Financial Tracking  The current system cannot provide a unique transaction identifier
that ties all transaction records together, which makes it impossible to perform 100%
reconciliation between parking activity, system payments, and bank receipts. 
System Instability  The architecture of the current system has insufficient logging and
monitoring, is unnecessarily complex, and requires manual intervention to control
backend processes, which impacts system availability and increases operational and
maintenance costs. 
Project Objectives 
A new system will satisfy the following project objectives: 
PCI and PA-DSS Certification  will  improve  the Port's  ability to keep customer
information secure and ensure the continued ability to accept bank cards 
A flexible system that will readily support enhancements, current and future parking
programs, and new functionality 
Well documented, standard system interfaces that can be used to develop revenue
generating programs and automate the transfer of data among other Port systems 
Robust maintenance and reporting processes to proactively address potential problems,
stay current on patching, and audit of system processes 
Solid financial tracking, reporting, and reconciliation capabilities

COMMISSION AGENDA 
Ted Fick, Chief Executive Officer 
December 30, 2014 
Page 3 of 5 
Scope of Work 
PRCS software and entry/exit and pay-on-foot devices selected via a Request For
Procurement (RFP) 
Implementation of existing parking programs 
Integration with systems that facilitate payment processing and operations 
Europay, MasterCard, and Visa (EMV) Chip and Pin Credit Card processing 
Capability to utilize bar codes 
Minor construction to install new entry/exit devices 
Financial reports for reconciliation 
Schedule 
Commission Approval                                  December 2014 
Procurement Complete                                      July 2015 
Software Testing Complete                                  February 2017 
Phased Field Device Installation Complete                            June 2017 
FINANCIAL IMPLICATIONS 
Budget/Authorization Summary              Capital     Expense   Total Project 
Original Budget                      $5,500,000          $0    $5,500,000 
Previous Authorizations                       $0          $0          $0 
Current request for authorization            $5,500,000          $0    $5,500,000 
Total Authorizations, including this request     $5,500,000          $0    $5,500,000 
Remaining budget to be authorized               $0          $0          $0 
Total Estimated Project Cost              $5,500,000          $0    $5,500,000 
Project Cost Breakdown                     This Request       Total Project 
PRCS Hardware and Software                  $1,820,000        $1,820,000 
Vendor Services                           $1,070,000         $1,070,000 
Port Resources                             $1,551,000         $1,551,000 
Contingency 20%                          $917,500         $917,500
State & Local Taxes (estimated)                   $141,500          $141,500 
Total                                      $5,500,000         $5,500,000 
Training costs, estimated at $50,000 will be budgeted in the Aviation Maintenance and Airport
Operations budget. 
Budget Status and Source of Funds 
While this project was not included in the 2015-2019 capital budget, upon approval, $5,500,000
will be transferred from the Non-Aeronautical Allowance CIP (#C800405) to the Parking System
Replacement CIP (#C800728) so there is no net change to the airport capital budget. The source
of funds is the Airport Development Fund.

COMMISSION AGENDA 
Ted Fick, Chief Executive Officer 
December 30, 2014 
Page 4 of 5 

Financial Analysis and Summary 
CIP Category             Renewal/Enhancement 
Project Type              Technology 
Risk adjusted discount rate     N/A 
Key risk factors             N/A 
Project cost for analysis        $5,500,000 
Business Unit (BU)          Airport Operations 
Effect on business performance  Will preserve existing revenues 
IRR/NPV             N/A 
CPE Impact             N/A 
Lifecycle Cost and Savings 
Software license and maintenance fees of $380,000 are currently paid through the Aviation
Maintenance operating budget. Total costs to maintain the system including estimated license
and maintenance fees, as well as Port recurring labor costs are not expected to exceed current
levels with this project. 
STRATEGIES AND OBJECTIVES 
This project supports the Century Agenda strategy to advance this region as a leading tourism
destination and business getaway  by ensuring the security of our customer's financial
information and enabling the development of new parking program and services to meet
customer demands.
ALTERNATIVES AND IMPLICATIONS CONSIDERED 
Alternative 1)  Work with the existing system provider to correct issues within the current
system. The Port has been working with the vendor over the past 24 months on an agreement to 
complete contractual obligations, remedy security problems, improve monitoring capabilities,
and stabilize the system. To date, we have been unable to come to a mutually acceptable
arrangement to resolve the numerous issues identified for permanent resolution. This is not the
recommended alternative. 
Alternative 2)  Replace the current system with another Parking Revenue Control System
selected via an RFP. Requirements that address problems with the current system will be
highlighted in the procurement to ensure that the selected product offers the security and stability
we need in a high-volume point of sale system. This is the recommended alternative. 
ATTACHMENTS TO THIS REQUEST 
None.

COMMISSION AGENDA 
Ted Fick, Chief Executive Officer 
December 30, 2014 
Page 5 of 5 
PREVIOUS COMMISSION ACTIONS OR BRIEFINGS 
March 8, 2011    Parking System Replacement Procurement and Construction
Management at Seattle-Tacoma International Airport Main Parking Garage (CIP
#C800253)