6a attach 2
)7 ~' AHM 611 meagemsauusu REQBENIBIBIFFIESg TRAINING ANEIMAMFIMWQNS 1. INTRODUCTION The dynamics of the airside environment have the potential for producing conict between personnel, equipment oper- ations and aircraft and/or facilities. To ensure safety, quality and prociency; denitive perform- ance and responsibility criteria is required for all personnel engaged in airside activities. Organisations shall establish . minimum training requirements for all personnel whose duties-requireairside access.~ 2. SCOPE The scope of this AHM is to provide a guideline of factors that shall be considered in establishing the responsibilities, prociency and qualifications of personnel operating airside as well as to dene the requirements for airside training programs. The content of this AHM should be read in conjunction with other appropriate AHMs. 3. RESPONSIBILITIES sweats. . follow saf eragtiggsg o ,. g. EMMvgperaoaneciattsmaslss . o v 'le/equipmentchecks; ' Woedures; ' ' o inciggmggrng Supervisory level 0 allocation and direction of resources; . coordination of aircraft handling functions; 0 performance monitoring; ' - incident reporting. Management level . provision of resources; 0 health and safety management; 0 budgetary control; 0 incident reporting. . 4. TRAINING 4.1 Objective {he _' Mininguis ito "ensureiilthat learners," are. 233m_ o..' e mimmaqmsite .skaIIs-aknowIedgeMm ate the task being trained in a sateand efficient , mew. 33RD EDITION, JANUARY 2013 Airside Management and Safety-=AHltll 611 4.2 Definitions To maintain ongoing competence, each individual's perform- ance shall be assessed at intervals that will be not less than once every three years Training Instruction in a new task or skill or whenever changes to equipment or processes occur. This may be achieved by v Refresher training or Recurrent Company, Industry or legislative mandated topics that have to be repeated within o Observation(s) of the persons performance or specic time frames. 0 Written test(s) Re-training Repeat of 'Training' to verify understanding. initiated following procedural failure, 6. TRAINING PROGRAM ELEMENTS accident/incident, near miss or prolonged absence from the working environment. 6.1 Safety Training Refresher Revision of training modules relevant to a 6.1.1 General persons function. The following matrix indicates the that shall be Assessment A structured system to ensure the ongoing subjects included in safety training according to job function. competence of the individual in relation to key items of theirjob function. Function/ 1 2 3 4 5 4.3 Processes subject 6.1.2.1 All All All All All Theoretical and practical skills training shall be conducted by personnel who have demonstrated the skills to deliver the 6.1.2.2 All All All All All training effectively, and who have competence (knowledge, 6.1.2.3 af, h-n All All All All skill and experience) in the subjects to be instructed. 6.1.2.4 All All All All All Assessments shall be conducted by persons who have 6.1.2.5 appropriate knowledge, skills and experience in the functions All All All All All being assessed 6.1.2.6 All All All All All WhigWEI? oftheoretical '(suttable and '6.1.2.7 All All All All All spfcint In ormaTh andWm to-thetonic . 6.1.2.8 Wmu? Io' Vefl the All All All All and prams! gtiiigiri% All ending at and ability to campieiehthem' 6.1.2.9 a-c, e-g a-c, e-g a-c, e-g All All b trained. . 6.1.2.10 X X X All All Changes to processes or equipment shall be communicated to relevant personnel and appropriate additional information Legend: and training shall be delivered. Function 1: Any person whose duties require airside 4.4 Records access. A'Il'tra'trmgrWumvm. . Function 2: Any person whose duties require them to nffed momma ons sten mam operate basic GSE, such as tractors, belt The record shall identify the date when the particular subject loaders etc. matter has been delivered to the learner. The trainer will sign Function 3: As per function 2, plus the operation of or initial that they have delivered the training. specialised equipment, including but not The learner will, as acknowledgement and understanding limited to; aircraft movement units, container/ of the training, sign or initial the appropriate subject matter on pallet loaders, deicers, catering vehicles and the training record form. also exercises control on aircraft movement Training content and records shall be made available for operations and performs lead responSibility over other personnel. review by an authorised air carrier representative and/or regulatory authority. Function 4: First level of operational management, Where electronic or computer based training record systems including supervisory personnel having are maintained, the content shall include, as a minimum, the responsibility for directing staff and equipment learner's test mark achieved, date of training and resources, controlling the operational activity. name, course reference.' Function 5:. Station management having responsibility for resource issues, health and safety, incident 5. QUALIFICATIONS management and budgetary control. Knowledge verification will be required through, where appli- Note; The above functional denitions should not be cable, a written test of the topic trained which shall have a regarded as exclusive and may be varied as determined by minimum pass mark of 80% and there shall be a review local requirements and considerations. process for addressing all question failures even if the pass mark has been achieved. Practical competEnoy VEHcation 6.1.2 Program content snail beeclevod through trainer evaltiation Upon successful completion of the above, personnel can be considered as qualied to fulfill their assigned duties. (a) Company safety policy and program (b) Employer/employee safety functions and responsibilities 33RD EDITION. JANUARY 2013 485 (n IATA Airport Handling Manual 6.1.2.2 Safety regulations 6.1.2.7 FOD prevention program (a) international Aviation regulations Refer to AHM635 (b) National regulations 6.1.2.8 Personal protection (0) Airport airside regulations (a) Personal protective equipment e.g. (d) Safe Working Practices/Safe Operating Practices Hi-visibility clothing 6.1.2.3 Hazards Protective clothing for: Ears. Feet/Toes. Knees, Hands, Eyes Examples but not all inclusive: Vehicle movements (b) Occupational health program (a) (c) Musculoskeletal injury prevention programs (b) Pedestrian movements Weather exposure (0) Aircraft movements (d) 6.1.2.9 Accidents, Incidents and Near Misses (d) Jet engines Personnel injuries (e) Propeller driven aircraft and helicopters (a) (f) Aircraft antennae and other protrusions (b) Damage to aircraft. ground equipment and facilities (0) Reporting (9) GSE 4 Aircraft fuelling and fuel spills (d) investigation (h) (e) Prevention (i) Adverse and seasbnal weather conditions (f) The cost of accidents/incidents (1') Night operations Risk assessment review (k) Working at height (9) 6.1.2.10 Airside safety supervision (I) Slips. trips and falls (m) Noise (a) Creating an open reporting culture Manual Handling (b) Performance monitoring (n) Co-ordination of airside activities (0) Runway incursions (c) 6.1.2.4 Human factors (d) Workload Management Decision Making (a) Motivation and attitude (e) (b) Human behaviour (f) Planning (c) Communication skills 6.2 Driver Training (d) Stress 6.2.1 Program content (e) Ergonomics (f) The effects of drugs and alcohol 6.2.1.1 The role and responsibilities of vehicle operators (9) Fatigue (a) tness to drive (medical/health standards) per national or airport requirements; (h) Time pressures (b) use of personal protective equipment such as high (i) Peer/management pressure visibility clothing and hearing protection; (j) Situational Awareness (0) general driving standards; (k) Team work (d) speed limits. prohibited areas and no parking regu- 6.1.2.5 Airside markings and signage lations; 6.1.2.6 Emergency situations (e) vehicle reversing; (a) Reporting (f) staff and passengers walking across aprons; (b) Injuries (9) vehicle towing restrictions; (c) Security threats (h) vehicle movement in proximity to maneuvering aircraft (d) Spillages and navigational equipment/signage; (e) Location and response to alarms and emergency stops (i) smoking restrictions; (f) Fuel shut-offs (j) FOD - types. effects and required action; (9) Ground to Flight deck emergency handsignals (k) assurance of vehicle suitability for the task and used correctly; (h) Fire (I) consequences of contravening rules and regulations (i) Severe weather related to operation of vehicles airside. (j) Emergency procedures for on stand evacuation 486 33RD EDITION. JANUARY 2013 Airside Management and SafetyAHM 611 5:212 Vehicle/equipment standards 6.2.3 Maneuvering area (a) condition and maintenance standards agreed at aero- Vehicle operators requiring operational access to maneuver drome and/or national level; ing areas shall receive additional training to that outlined in (b) requirements to display obstruction lights and company 6. 2.1 and 6.2.2 above. This training shall include. insignia; 6.2.3.1 identification of obstacle free areas, e.g. navigation (c) requirements and content of daily vehicle inspections; aids, limited access areas (d) agreed standards of aerodrome and company vehicle 6.2.3.2 Aerodrome Regulations and Requirements fault reporting and rectification; 6.2.3.3 Air Traffic Control (e) local requirements for the issue and display of Airside (a) function of aerodrome control and its area of responsi- Vehicle Permits (AVPs) bility; 6:2.4.3 Hazards ofairside driving (b) function of ground movement control and its area of (a) the danger zones around aircraft, responsibility; (b) engine suction/ingestion and blast, propellers and (0) normal and emergency procedures used by ATC helicopters, relating to aircraft; (c) aircraft refuelling, (d) ATC frequencies used and normal handover/transfer (d) fuel spillage. points for vehicles; (e) congestion on the ramp. (e) ATC call signs, vehicle call signs, phonetic alphabet, standard phraseology; massaged visibility procedures (f) demarcation of responsibilities between ATC and Apron (a) driving at night; Control if applicable. (b) driving in adverse weather conditions, particularly low 6.23.4 Aerodrome Layout visibility. (3) standard lCAO signs, markings and lights used on the 6.2.1.5 Accident and incident repprtiggprooedures maneuvering area; (a) actioh to be taken in the event of a vehicle aCCIdent, (b) signs, markings and lights used to protect the runway; (b) action to be taken in the event of a vehicle striking an (c) description of equipment essential to air navigation such aircraft as lLS; (0) action to be taken in the event of fire, (d) description of protected zones related to lLS antenna; ' (d) action to be taken in the event of aircraft accident/ (e) description of lLS protected areas and their relation to incident, runway holding points; (e) action to be taken in the event of personal injury. (f) description of runway instrument/visual strip, cleared 6.2.2 Aprons, stands and airside roads and graded area; (9) description of lights used on the maneuvering area with These elements are supplementary to that outlined in 6.2.1 particular emphasis on those related to low visibility above. operations. : .Familiarizatigg .9"gm utzo 'erational Bagmanewer1'39 Area DIM"?! -W' vehicle mnidg'laide roads. aufc," 156 Erie's; 3.9- (a) driving at night; . (a) the general geography of the local aerodrome; (b) operations in low visibility and other adverse weather conditions; (b) aviation terminology used; (0) rights of way for aircraft, towed aircraft and PFFS (c) interpretation of airside markings and signage; vehicles in emergency; (d) markings and lights for both vehicles and aircraft; (d) actions to be taken in event of vehicle accident/incident; (e) signs, markings and lights used to guard runways; (e) actions to be taken in event of aircraft accident/incident; (f) any controlled/uncontrolled taxiway crossing procedures. (f) actions to be taken if FOD or other debris is found on to,airside vehicle operations2.2.2 Airport rules. regulations and/onprocedures pertaining runways and taxiways; ' (g) procedures to be used by vehicle operators if lost or (a) rules of air traffic services as they relate to vehicles, unsure of position; particularly rights of way; (h) procedures for vehicle and or radio becoming unservice- (b) specic aerodrome regulations, requirements and local able whilst on maneuvering areas; instructions; (i) alternative communication procedures in event of equip- (c) local methods used to disseminate general information ment breakdown; ' and instruction to drivers; (j) combined radio/vehicle failure procedures; (d) local methods used to disseminate information regarding (k) prevention of runway incursion. works"In progress. 6.2.3.6. Radio communication requirements and procedures 6.2. 2.3 Procedures for crossing aircraft movement areas (a) radio procedures to be used, if applicable; 6.2.2.4 Pedestrian crosswalk rules (b) light signals used by ATC, if applicable; (0) how to contact the local aerodrome safety unit. 33RD EDITION. JANUARY 2013 487 3'55 IATA Airport Handling Manual 6.2.3.7 Aircraft Familiarisation 6.3 Aircraft Handling Training (a) knowledge of aircraft types and ability to identify all 6.3.1 Introduction types normally operating at the aerodrome; (b) knowledge of Airline call signs; The functions of aircraft handling include, but are not (0) knowledge of aircraft terminology relating to engines, limited to: fuselage, control surfaces, undercarriage, lights, vents (a) assembly of load in bulk or in ULDs; etc. (b) loading/off-loading of aircraft; 6.2.4 Driver evaluation (0) completion of Loading Instruction Report (LlR); (d) aircraft movement; In order to determine the competency (both knowledge and skill) of the airside driver applicants, the training program (e) provision and operation of ground support equipment; must include two forms of evaluation: (f) provision and operation of passenger, crew vehicles and (a) a theory test that challenges the applicants' recall of ambu-lift; important information, procedures, policies, rules and (g) toilet/water servicing; driving restrictions; and, (h) cabin servicing; (b) a practical test that challenges the applicants" ability (i) catering; to apply the airside vehicle operation requirements (application of knowledge) and, ability to operate (j) fuelling; vehicles and equipment (employer specic) (perform- (k) aircraft deicing/anti-icing; ance) in the performance of their duties airside. (l) efcient management of resources, such as personnel, 6.2.4.1 Evaluation Elements loading and servicing equipment, etc.; Shall include, but not be limited to: (m) co-ordination between departments and functions Aprons, stands and airside roads involved in the handling of an aircraft. (a) airside service roads, taxiway crossings and any restric- 6.3.2 General tions during low visibility; Personnel shall, as appropriate to their job function, receive (b) aprons and stands; training on the applicable subjects in the following list: (c) surface paint markings for vehicles and aircraft; (a) airside safety; (d) surface paint markings that delineate the boundary between aprons and taxiways; (b) security regulations; (e) signs, markings and lights used on the taxiway and help (c) irregularity/incident/accident reporting procedures; indicate runways ahead; (d) manual handling of load; (f) parking areas and restrictions; (e) safety during aircraft fuelling; (9) speed limits and regulations; (f) principles of aircraft loading; (h) hazards during aircraft turnarounds and aircraft move- (9) handling of loads requiring special attention; ments. (h) loading incompatibilities; Maneuvering area: (i) handling of aircraft Unit Load Devices (ULDs); (a) all runways (including access and exit routes), holding (j) operation of aircraft loading systems/securing of ULDs; areas, taxiways and aprons; (k) identification/consequences of' malfunctions of in-plane (b) all signs, surface markings and lights associated with loading systems; runways, holding positions, CAT 1/2/3 operations; (I) consequences of load damage and spillage; (0) all signs, surface markings and lights associated with taxiways; (m) positioning and operation of loading and servicing equip- ment; (d) specic markings that demarcate the boundary between (n) notication to Captain of load being carried; aprons and maneuvering area; (0) (e) navigation aids such as ILS, protected area, antenna, passenger embarkation/disembarkation procedures; RVR equipment and other meteorological equipment; (p) standards of aircraft cleaning, lavatory and fresh water (f) hazards of operating around aircraft landing, taking off servrcing; or taxiing; (q) aircraft movement operations. (9) any locally used naming convention for particular areas 6.3.3 Program content or routes. As determined by local requirements all Airside Drivers shall Training content shall be based (where applicable) on the be required to take a refresher/recurrent evaluation at safe operating practices in: pre-determined intervals. IATA AHM 590 (Load Control) lATA AHM 630 (Aircraft Handling) IATA AHM 631 (Aircraft movement operations) IATA AHM 634 (Passenger Boarding Bridge Operations) 488 33RD EDlTlON, JANUARY 2013
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