7c OEDI Strategic Plan Memo

COMMISSION 
AGENDA MEMORANDUM                        Item No.          7c 
BRIEFING ITEM                             Date of Meeting      February 11, 2020 
DATE:     January 14, 2020 
TO:        Stephen P. Metruck, Executive Director 
FROM:    Bookda Gheisar, Senior Director, Office of Equity, Diversity and Inclusion 
SUBJECT:  2020 Strategic Plan for the Office of Equity, Diversity and Inclusion 
BACKGROUND AND PURPOSE 
In 2019, the Port of Seattle created its first Office of Equity, Diversity and Inclusion (OEDI),
charged with ensuring that equity goals are incorporated throughout Port operations and
providing strategic and policy direction on equity issues. 
As one of the first activities of OEDI, in the summer and fall of 2019, OEDI leadership developed
a Strategic Plan to guide the office's work on equity. The purpose of this memo is to present an
update on the new Strategic Plan for the Office of Equity, Diversity and Inclusion (OEDI) and
related work to date. 
1.  DEVELOPING THE STRATEGIC PLAN 
Development of the draft OEDI Strategic Plan began in summer 2019, led by OEDI Senior
Director Bookda Gheisar. Potential strategies were identified through input from existing staff
and review of relevant background documents related to issues of equity at the Port. The work
also included review of past and current equity efforts. 
From August through September 2019, the draft plan was shared for internal and external
feedback. Internal feedback came from two rounds of review: an initial review by a targeted
group of staff who had provided input during development of the plan, resulting in comments
from eleven staff; and a second phase of review by staff-at-large via internal meetings open to
any employees, with 53 participating. External review and feedback came from six community
roundtables conducted in September 2019. A total of 100 community members attended those
meetings. After completion of the initial feedback process, OEDI revised the draft Strategic
Plan, included in Appendix A. 
Since then, OEDI has continued to solicit internal and external feedback. These have included
regular meetings between OEDI leadership and employees (total 200 to date) and with
community members (totaling 92 to date), in advance of presenting the final draft Strategic
Plan to the Commission. 

Template revised April 12, 2018.

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Meeting Date: February 11, 2020 
The following two tables summarize input from the internal and external meetings. The full
summaries along with selected comments are in Appendices B and C. A list of organizations that
participated in the external meetings is in Appendix D. 

Employee Meetings on OEDI and Equity Work 
Summary of Comments of employees' perception of Port of Seattle: 
Organizational culture 
Historically white, male, sexist culture; there are "in" groups that are favored 
Lack of tolerance for diversity, including diverse perspectives, need to be more inclusive 
Employees who are actively against increasing diversity, tolerance and inclusion 

Job mobility, promotions and compensation 
Gender disparities in both promotions and pay 
Racial disparities in both promotions and pay 
Bias against hiring and promoting internally 

Structural and system change 
Need systemic change 
Need long-term commitment 
Risk of tokenism or short-term lip service 
Need leadership and change from the top 
Need to integrate equity in everyday practices and operations 
Need to dialog about whether equity frame is primarily focus on race, or multiple forms of
inequity 

WMBE/Diversity in Contracting 
Barriers for small businesses 
Needs to be more accessible, less complicated 

Community outreach, communication, and partnerships 
Port needs more visibility in and engagement with communities 
Partner with communities and community organizations 
Used to have more opportunities (airport tours, informal meet and greets, employee
attendance at community events) that have stopped 
Opportunity for Port to have greater community impact by expanding its charter

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Meeting Date: February 11, 2020 
Community Meetings on OEDI and Equity Work 
Summary of Comments 
Small business access and capacity building 
Simplify contracting process 
Contracting barriers (unbundle contracts, bonding requirements) 
Share information widely/to small businesses 
Information gap on bidding and market opportunities 

Jobs, career pathways and workforce development 
Increase job opportunities and improve access to them 
Provide career pathways and upward mobility 
Reduce complexity/barriers to programs such as Priority Hire 

Community outreach, communication, and partnerships 
More visibility of Port in communities, especially near airport 
Understand diverse communities and reach out in culturally appropriate ways 
Partner with communities and community organizations 

Structural and system change and accountability 
Ensure OEDI work is prioritized and resourced to have impact 
Equity efforts should be different, not just business as usual 
Opportunity for communities of color to organize both to support the equity work and to
hold Port accountable 
Ensure accountability (performance metrics, community commission) 

Inequities for communities and businesses of color 
Cuts across all the issue areas above 
Barriers to job access and career mobility 
Smaller businesses are disproportionately businesses of color 
Scarcity mindset

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Meeting Date: February 11, 2020 

2. WHAT'S IN THE PLAN 
The purpose of the Plan is to guide and describe OEDI's mission and work from its inception. It
is a "hybrid" strategic plan/workplan that includes broad strategies that will be relevant over
several years, while also laying out concrete actions for the first year. 
The Plan is guided by three concepts: 
Evolutionary: Build on previous Port-wide equity work where possible, identify new
opportunities to improve, and knit these pieces together to deepen equity practices and
catalyze organization-wide and systemic change. 
Revolutionary: Integrate range of implementation activities that Normalize, Organize,
and Operationalize equity in order to achieve comprehensive system change (from
Government Alliance for Racial Equity (GARE). 
Transformative: Include both Transactional and Transformative activities and recognize
that when there are specific transactional activities, the intent is that taken together,
they result in transformative change. 
The Plan includes Strategies, Objectives and Key Results. Each is defined below. 
Strategies: Three overarching strategies are longer-term goals. 
o  one focused on internal transformation 
o  one encompassing external or public-facing goals, and 
o  one describing strategies to build OEDI's capacity to lead Port-wide equity work
and to reach longer term vision for equity. 
Objectives: Medium-term goals that taken together will achieve the Strategy under
which they are grouped. 
Key Results: Specific, concrete actions in the first year, to achieve an associated
Objective. 
Below are the three Strategies and associated Objectives under each. Key Results for each
Objective are in the full plan, included in Appendix A.

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Meeting Date: February 11, 2020 
STRATEGY 1 
Transform Port of Seattle by infusing equity principles and practices into all aspects of
organizational structure, programs, policies, and processes. 
Objective 1. Equity work is normalized throughout the enterprise, from leadership including
Port Commission and Executive Leadership Team (ELT) to staff at all levels in all Divisions
and 
Objective 2. Ensure equitable internal policies, programs, operations, and structures. 
Objective 3. Port leadership, including Commission, Executive Leadership Team (ELT) and
leadership of Departments and Divisions, model equity-mindedness in the work, and
actively support and promote Port-wide equity work. 
Objective 4. The Port is an equitable, inclusive and welcoming place to work. 
STRATEGY 2 
In carrying out its mission to create economic opportunity and living wage jobs, provide
equitable and tangible benefits to impacted communities of color, and immigrant and
refugee communities. This strategy can be interpreted as an external strategy. 
Objective 1. Ensure equity in public-facing programs and activities, especially access to Port
economic benefits including contracting opportunities and workforce development (WFD)
programs. 
Objective 2. Implement equitable communications, public outreach and engagement
strategies that are conducted in service to equitable community impact. 
Objective 3. Public accountability is visible, and communities of color view the Port as an
equitable organization to work for and do business with. 
STRATEGY 3 
Build an EDI Office to capably lead and manage work across the Port that will result in
fulfilling Strategies 1 and 2 and manage engagement with communities impacted by
operations of the Port to receive input on an on-going basis. 
Objective 1. Clarify/delineate key functions of EDI Office and fully empower Office to carry
out those functions. 
Objective 2. Ensure a staff cadre in OEDI who can implement, manage and lead Port's equity
work.

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Meeting Date: February 11, 2020 
3.  EARLY IMPLEMENTATION 
Parallel to developing the plan, OEDI has also carried out a number of early implementation
tasks: 
foundational activities to lay the groundwork for implementation, and 
providing equity analysis responding to current or ongoing Port work. 
A synopsis of each activity is described below. 
Building out office structure. OEDI carried out a set of critical initial tasks to set up the office.
These included: 
Conducting national research on best practices in institutionalizing equity from which
organizational structure for the office was created (see Organizational Chart in Appendix
E). This work was done as a member of Government Alliance for Racial Equity (GARE).
We met with several other governments to learn from them and to implement their
recommendations in our future work. 
A cohort of Port employees went through a 9-month training program with Government
Alliance for Racial Equity (GARE). 
Secured staffing positions, and developed job descriptions, resulting in adding four new
positions to the office which are currently being recruited for. 
Workforce development. In October 2019, the Executive Director made a decision to transfer
Workforce Development (WFD) programs from EDD to OEDI. To align with the timing of this
transition, OEDI engaged in several tasks including: analyzing existing WFD programs and
national best practices in integrating equity into workforce development, and beginning a
process to update the current WFD strategic plan that will end in 2020. That planning process is
underway and will be completed in March 2020. 
The best practices research looked at several key questions: 
Do other ports have an EDI focus (could be an office, staff, functions, policy and/or
other)? If so, what are its primary activities, and how is it structured and staffed? 
Do other ports have a WFD program? If so, what are its primary activities, how is it
placed or structured within the organization and how is it staffed? 
For ports that have both, are there any links between WFD and equity work? 
Key findings of the research included: 
Equity, diversity and inclusion (EDI) is an emerging area of effort. Among the ports
analyzed, five have EDI-oriented functions or activities. Four of those five are
activity- or project-specific. Only one port - Portland  has a comprehensive equity
action plan that takes a systemic approach, much like that of Port of Seattle's OEDI.
In this regard, Seattle is among the vanguard of EDI work. 
At ports that have both EDI *and* WFD activities, WFD is always housed within
and/or reports to the EDI Office or Office of Social Responsibility office and/or EDI

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Meeting Date: February 11, 2020 
lead staff. This was the case at six ports in this analysis: Port of Portland, San
Francisco Airport, Port of Oakland, Boston/Massport, Dallas Fort Worth Airport, and
Houston Airports. At the ports with only WFD and no EDI focus, WFD tends to be
either housed with business compliance functions, or as part of external
relations/community engagement. 
A full summary report of the findings is in Appendix G. 
Communications materials. OEDI hired a communications consulting firm to develop
foundational communications materials about equity. This work included developing a message
framework that was shared internally for feedback. This piece will be a basis for defining equity
at the Port and associated vision and values and a theory of change. Taken together, these
products will help convey key messages, create shared vocabulary and language, and promote
internal alignment regarding equity work. 
Training of Staff. November 2019  Feb 2020, OEDI organized eight internal workshops with
expert presenters as initial learning opportunities for staff. Additional trainings will be ongoing.
350 staff have attended these trainings. 
Community Advisory Board. OEDI has developed a draft concept paper for creation of a
Community Advisory Board as a way for external stakeholders to engage with the Port on
equity work. Commission will be able to review and provide input by April 2020.
Employee Equity Survey. Also as a foundational activity, OEDI partnered with the Port's Link-
Leadership Together team to conduct an equity survey of Port employees. The purpose was to
gain an understanding of how employees view and define equity both personally and at the Port
and to collect data that can serve as a baseline to inform equity activities going forward. The
survey yielded 451 responses, a 21 percent response rate across all Port employees. 
Themes frequently cited in responses included: equal treatment, fairness, equal opportunity,
recognizing inequities, equal outcomes, diversity and representation, and being valued and
respected. A full summary report of the findings is in Appendix H. 
Data analysis used an inductive process, whereby prevalent themes or key concepts were
identified as they emerged from data review, rather than applying a predetermined structure
by which the data was organized. 
The tables below summarize the most frequently cited themes. Yellow cells indicate the most
prevalent themes. Blue responses in question 2 indicate themes that emerged in response to
that question that did not surface in responses to question 1.

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Meeting Date: February 11, 2020 

Question 1. How do you personally define Equity? 
Valued,
Equal                   Equal        Recognize   Equal                     Diversity,          respected,   Reaching
Treatment  Fairness      Opportunity  Inequities    Outcomes      Inclusion    Representation     safe         Potential     Other 
Count                    190             184             121            64                13              9                    7              7              3          31 
Question 2. How do you define Equity in relation to the Port of Seattle as an organization? 
Equal                                                           Valued,
Equal      Opportunit             Specific          Recognize  External,      respected,         Diversity,                                Equal
Treatment  y            Fairness  Problems  Merit  Inequities   Community   safe         Pay    Representation  Favoritism     Inclusion   Outcomes   Equity   Other
Count                       94             92          90           75      44            40              40             37      30                 27               27            15              6         4       44

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The tables below include a summary of themes respondents frequently commented on. 
Across Both Questions 
By far, respondents view equity as fairness, equal treatment and/or equal opportunity. 
Many comments recognized historic inequities for specific communities, that people have
different starting points, and that equity is about leveling an unequal playing field. 
Other prevalent themes across both questions included equity as equal outcomes,
diversity, and representation, being valued and respected, and inclusion. 
Two themes: equity as being valued and respected and diversity and representation were
notably more prevalent in responses to question 2. 
Many respondents talked about equity in terms of ownership, such as equity in a house,
or investment in a business, rather than equity in a social justice frame. 
Some responses also indicated different understandings or meanings for the same terms
(e.g. equity, fairness), including some seeming contradictions. 
Question 1. How do you personally define Equity? 
Responses to question 1 tended to be more abstract or generalized, whereas responses to
question 2 were much more specific. 
Even though question 1 asked for personal definitions about equity, a fair number of
responses to it were about equity in the workplace and/or at the Port. 
Question 2. How do you define Equity in relation to the Port of Seattle as an organization? 
Respondents interpreted this question in two ways. Many described how they would 
ideally like to see equity at the Port, while others described how they see or experience it
today. The latter included many comments identifying problems or challenges with issues
of equity at the Port. These tended to be quite specific, and are detailed further below. 
Many respondents expressed opposing views about what it means to address inequities.
Many who recognized historic inequities commented that equity is about correcting for
those inequities while others saw the same actions as favoritism or reverse discrimination
and said all should be treated equally in a "colorblind" way. Some of those were opposed
to the idea of actions that advantage protected classes. 
Answers to question 2 revealed additional themes not prevalent in question 1, including
the idea of equity as external or community impact, equal pay, and favoritism. 
Responses to question 2 described workplace equity issues as both internal and external. 
External equity issues were often described in terms of engaging communities and
constituencies, supporting communities disproportionately impacted by Port activities,
promoting equitable economic development and having a diverse workforce. 
Internal equity issues were often described in terms of hiring, pay, advancement, career
growth, work environment, and professional development resources. 
A frequent sentiment was that workplace decisions should be based on merit and work
performance (e.g. "equal pay for equal work") and not favoritism or "in groups" which
many responses commented on. This tied into many comments that equity is seen as 
employees being valued and respected for their contributions.

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Meeting Date: February 11, 2020 

Specific Problems or Inequities at the Port Identified in Survey Responses 
Interview panels should use a third-party professional firm, not the hiring department. 
Class structures at TSA checkpoints. 
Racial inequities exist in internal promotions, especially in leadership positions. 
Hiring should not rely on only resume and the interview to fill positions. 
Changes are made based on equality, not equity, for example Diversity in Contracting. 
Grading using the same standards in PLink is not equitable. 
The Port needs to engage craft workers more. 
Pay grades should be consistent across departments. 
One-time bonuses should include hourly employees. 
ELT, senior, and middle management need to be more diverse. 
There are inequities in upgrades to different facilities. 
There are inequities in external hires being preferred over internal promotions. 
Administrative assistants are underpaid and undervalued. 
More support is needed for people of color to gain skills and step into leadership roles. 
There is not enough awareness of the lack of equity in departments. 
There is a perception that airport workers get paid more for less work; pay inequities. 
There is a need for more transparent communication about pay and promotions
decisions. 
The analysis results provide several implications for implementing equity practices at the Port. 
Need for continued dialog, learning and capacity building internally. There is an opportunity
to continue the dialog, attempt to further align on what is meant by "equity," and build a
shared foundation for putting equity practices into place. The data reflected a wide and diverse
range in Port employees' view of equity. Some, such as those who defined equity in a real
estate or business sense, may have had little or no exposure to equity in a social justice frame.
Others have highly defined views about inequities and strong notions about what needs to be
done. This is an opportunity for shared learning and can inform future activities to normalize
equity at the Port, including, but not limited to training, peer support, and mentorship. 
Working through opposing views. Across Port employees, there are opposing perspectives 
about equity, in particular, the view among some that all people should be treated equally in a
"colorblind" way, vs. the view held by others that structural or historic inequities mean some
groups need to be treated differently to correct for those inequities. This is an opportunity for
candid dialog and collective growth. 
Specific workplace inequities identified. Many employees see equity in terms of specific
workplace issues that directly affect them, such as pay and promotions. Many voiced very
specific concerns about problems in these areas. These are opportunities to identify and create
concrete equity improvements in Port operations.

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Meeting Date: February 11, 2020 

Equity in external and community impact. Many employees see equity as having external or
community dimensions as well as being an internal issue. This is an opportunity to strengthen
equity-based actions in the Port's public-facing work. 
Equity analyses. In addition to foundational implementation activities, OEDI has also responded
to internal requests for bringing equity expertise and analyses to initiatives in other Port
divisions. OEDI has participated by engaging in meetings on various efforts, and/or providing
strategic analyses and recommendations. 
This work has included reviewing and commenting on the Port's public art policy, reviewing and
commenting on the Port's 2020 legislative agenda, providing input on banking RFP, integrating
equity goals into Port-wide planning efforts including the Century Agenda, and leading the
development of an Equity Index to inform decision making throughout the Port including
funding decisions on the South King County Fund.

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Meeting Date: February 11, 2020 
ATTACHMENTS TO THIS BRIEFING 
(1) Presentation slides 
(2) Appendix A. OEDI Strategic Plan 2019 - 2020 
APPENDICES included with this MEMORANDUM 
Appendix B. Summary of Comments - Employee Meetings 
Appendix C. Summary of Comments - Community Meetings 
Appendix D. List of Organizations Participating in Community Meetings 
Appendix E. OEDI Organizational Chart 
Appendix F. OEDI Budget 
Appendix G. National Research on Equity Best Practices 
Appendix H. Equity Survey Summary and Analysis 
PREVIOUS COMMISSION ACTIONS OR BRIEFINGS 
May 8, 2019  The Commission approved MOTION 2018-06: A motion of the Port of Seattle
Commission to develop and implement an equity pilot program. 
April 24, 2018  The Commission was briefed on the Port's efforts to address equity issues 
November 28, 2017  The Commission was briefed on the budget which included a full-time
employee (FTE) request for an equity manager

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Meeting Date: February 11, 2020 

Appendix A. OEDI Strategic Plan 2019-2020 (Provided as an attachment)

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Meeting Date: February 11, 2020 

Appendix B. Summary of Comments - Employee Meetings 
Summary below is from four employee meetings held in August and September 2019, and
ongoing employee meetings since then to inform OEDI's equity work. To date, a total of 85
employees have attended these meetings. 
Issue / Summary of Comments 
Organizational culture 
Historically white, male, sexist culture; there are "in" groups that are favored 
Lack of tolerance for diversity, including diverse perspectives, need to be more inclusive 
Employees who are actively against increasing diversity, tolerance and inclusion 

Job mobility, promotions and compensation 
Gender disparities in both promotions and pay 
Racial disparities in both promotions and pay 
Bias against hiring and promoting internally 

Structural and system change 
Need systemic change 
Need long-term commitment 
Risk of tokenism or short-term lip service 
Need leadership and change from the top 
Need to integrate equity in everyday practices and operations 
Need to dialog about whether equity frame is primarily focus on race, or multiple forms of
inequity 

WMBE/Diversity in Contracting 
Barriers for small businesses 
Needs to be more accessible, less complicated

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Meeting Date: February 11, 2020 
Selected Quotes 
Organizational culture 
"Every organization has a culture that should support the mission and goals of that
organization. The Port's culture is rooted in white male corporate culture that many
organizations are rooted in. But as we try to include people who come from different
cultures, how do we evolve Port culture?" 
"First day on the job 27 years ago, I took down a Confederate flag that was up for display
lots of employees bringing guns to work; Playboy magazines around not just in private
offices but in public/gathering areas." 
"Those who don't work a traditional shift M-F 9-5, get left out of a lot of conversations." 
"Approximately 46% of workforce are union and who aren't sitting at computers so don't
see Compass or LMS, can't participate especially if they're on different schedules e.g.
graveyard shift, people working 4-10's." 
"I still go into mtgs where it's me and 40 white guys." 
"When you're outspoken, you don't get listened to. People go with the people that are
quieter and agree with them." 
" opportunities are available to some, and tends to be to those that align, instead of those
with different perspectives." 
"That in group is a dynamic in a lot of meetings. 'Are you in that in group?' What is it going
to take to get rid of that feeling? It touches people emotionally." 
"There are also people who are anti-anything EDI. We experienced that in the pride group  
have had our flags stolen, signs torn down. It's a hidden group. We don't know who's doing
it but things like that have happened. It's like silent sabotage." 
"We have leaders in our institution who are not well regarded. Leaders who create fear, who
have been in place a long time, that the institution does not control. You have employees
who have been marginalized as a result." 

Job mobility, promotions and compensation 
"How to break cycle of unfairness in internal promotions and compensation? Especially for
women of color, who are disadvantaged. Effects morale and motivation to stay. Port is losing
talent." 
"It's about justice. Low hanging fruit is equal pay for equal work." 
"Used to be a cadre of strong, smart women but one by one they've left, feeling like they
glass ceilinged out  not that there weren't more places for them to grow but for whatever
reason they weren't hired  and were replaced by white men. There's a perception that men
are promoted for their potential and women are promoted for their accomplishments.
When you go in and apply for a job traditionally held by a man you have to show everything
you've done and then you see someone hired who doesn't have near their background
based on 'potential.'"

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Meeting Date: February 11, 2020 

Structural and system change 
"When you talk about institutionalizing it (EDI), need to get to those people who don't see it
as a priority. In my time here, I've seen equity as an afterthought or even as tokenism. We
have to cover a lot of distance. Maybe it's even about integrating into people's performance
goals." 
"If it's going to be institutionalized, it should come from the top." 
"We need change at the top. Otherwise, we are spinning our wheels." 
"Iacknowledge race is important but other ism's are important too." 
"Like the idea of race as an entryway to address other ism's, but how would we define
race?" 
"How are we integrating equity into that process so I'm here to understand how we might
do that." 
"A centralized and consolidated onboarding process that goes beyond existing New
Employee Orientation to include equity, would be great." 

WMBE/Diversity in Contracting 
"How will serve community, how to expand circle of awareness on how to do business with
Port in Port Diversity in Contracting Office. It is a very long process." 
"Started King County Supplier Registration a few years ago. But it's a mountain of
paperwork, a lot of it is online, legal jargon, must submit financialsPort probably loses a lot
of potential WMBEs because they won't even take that first step." 
"Creating Diversity in Contracting Office was a huge win but needs to be more
operationalized, deepened. For example, more tactical, how to implement day-to-day. The
macro-program is in place but operational toolkit doesn't exist yet." 

Community outreach, communication, and partnerships 
"Used to have employees go out to large events where Port had a big presence and
employees could interact with non-profits, but then stopped." 
"Used to be every charity event had bids for behind-the-scenes tour of the airport that was
always a hot item that he would donate. But HR nixed that. Often see police ride-along  if
can do that, airport tour should be do-able. Used to have a Tour Program, bringing school
groups in. We have something exciting to show and I'm always excited to show it off,but the
Port did U-turn due to those public funds gift rules." 
"More conversation on how to achieve mission of economic vitality. Specific charter can be
very limiting. Conversation re: what Port is here to do and how to use resources to do
more."

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Appendix C. Summary of Comments - Community Meetings 
Summary below is from six community roundtables held in September 2019, and three
community meetings held in January 2020. These meetings were attended by a total of 119 
community members and representatives of 70 non-profit organizations. 
Issue / Summary of Comments 
Small business access and capacity building 
Simplify contracting process 
Contracting barriers (unbundle contracts, bonding requirements) 
Share information widely/to small businesses 
Information gap on bidding and market opportunities 

Jobs, career pathways and workforce development 
Increase job opportunities and improve access to them 
Provide career pathways and upward mobility 
Reduce complexity/barriers to programs such as Priority Hire 

Community outreach, communication, and partnerships 
More visibility of Port in communities, especially near airport 
Understand diverse communities and reach out in culturally appropriate ways 
Partner with communities and community organizations 

Structural and system change and accountability 
Ensure OEDI work is prioritized and resourced to have impact 
Equity efforts should be different, not just business as usual 
Opportunity for communities of color to organize both to support the equity work and to
hold Port accountable 
Ensure accountability (performance metrics, community commission) 

Inequities for communities and businesses of color 
Cuts across all the issue areas above 
Barriers to job access and career mobility 
Smaller businesses are disproportionately businesses of color 
Scarcity mindset

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Meeting Date: February 11, 2020 
Selected Quotes 
Small business access and capacity building 
"There's a $200M program to transform shoreline. Out of that, we were trying to get
together a couple construction contractors. We were invited to bid. But there weren't any
Latino construction companies that could bid for a large amount." 
"What is the Port doing/going to do to support African owned businesses?" 
"WMBEs must be mentored and supported so they don't fail." 
"There's wonderful programs that include diversity in contracting and hiring; however, the
problem is that it doesn't permeate down it doesn't reach us, it remains on the higher
levels. The usual know about it and keep applying and the rest of us don't. Also issue of
smaller organizations or businesses not having capacity to bid for larger contracts and don't
have the connections." 

Jobs, career pathways and workforce development 
"We get a lot of people jobs at the Port, often their first job, and often then they leave
because there is not room for them to grow at the Port." 
"Welcome Bank Center is a major point of contact for people newly arriving. They see many
people especially with skills but need help to integrate, learn about the area." 
"Airport has been phenomenal at giving people a first job but what about after that?" 
"I think it's Airport University? Building that upward mobility to go after other opportunities
within the port. How can we create different opportunities and career pathways for them?" 
"Highline College collaborates with Airport University and it's one thing to be supported in
access to jobs but another thing for them to be supported through career pathways into Port
jobs." 
"We do work with Port through Priority Hire Program but in last six years in my role with
Urban League have always experienced inaccessibility for the people we work with. I get
emails from Portjobs and I often set them aside because I don't want to send our clients
there and face barriers." 

Community outreach, communication, and partnerships 
"We in this room see Port of Seattle but I don't know if people not in this room see it. To
bridge the gap between Port and communities you have to be more visible." 
"Seven years ago, I worked just behind the airport. People there don't understand the
connection. Even I don't know what the influence is with the cities, especially SeaTac." 
"Also, partner with others in the community doing the work, for exampleschools and Port
and employers. Same way kids don't see themselves in space, flight and engineering, I see
the same way with Museum of Flight. Do kids see Port as a place they belong? As an
institution they can access?" 
"Once these programs or opportunities are created, how is that information provided to us

COMMISSION AGENDA  Briefing Item No. 7c                                Page 19 of 33 
Meeting Date: February 11, 2020 
so that we can give to the people who can have access to those opportunities? Use us
(community organizations) because we can help connect/access to community." 
"I second that comment. I'm here on behalf of West African Community Council. We have
people who are in fishing industry in Alaska and elsewhere and are always moving so we
help get information to them." 
"Many times we are the ones speaking to families, but they don't know about various
programs. We can be a channel for sharing information and opportunities." 

Structural and system change and accountability 
"We've had a lot of diversity mtgs, blah blah blah, but we also all know this is the system." 
"What is going to be different this time?"
"People around the table change but meetings feel the same." 
"Really to dig deep into this is going to require a lot of work internally. Are the expectations
that the other Directors have, are they also committed to making the changes that will be
required? Dismantling institutional racism is structural and really hard work. It's about how
do we keep everyone at the Port accountable now that CEO has made the commitment?" 
"Commissoner/ED must provide budget, people to make changes."
"Port must make visible performance metrics by departments beyond top line for the
organization. Departments must reports their results." 

Inequities for communities and businesses of color 
"I feel like we've been conditioned to divide and conquer, scarcity mindset, and compete
against each other." 
"Reinforcing scarcity mindset. Organizations run by people of color usually are always
fighting to compete against each other. Structurally, very difficult to overcome." 
"Communities of color are complex communities. Port must be better at understanding all
the complexities." 
"Perfomance plans must include WMBE support/goals to make sure leaders are measured
accordingly and be made accountable." 
"How much of Port resources are dedicated to outreach, raising awareness and education
for communities of color about what Port is doing?" 
"We have a lot of immigrants and are not understood. We have been doing a lot of work to
teach African culture to people who work at airports so that when you interact with a person
you understand their culturally-based behaviors." 
"What are the connections to tribes in the area? I'm from Anchorage and its really clear
native people are there. In Seattle, it's not visible."

COMMISSION AGENDA  Briefing Item No. 7c                                Page 20 of 33 
Meeting Date: February 11, 2020 

Appendix D. List of Organizations Participating in Community Meetings 
Summary below is from three community roundtables held in September 2019, attended by a 
total of 53 community members, and three community meetings held in January 2020, attended
by a total of 39 community members. 
African Chamber of Commerce                           Northwest Vietnamese News 
African Community Housing and Development             Omnicure Inc. 
Alaska Airlines                                               OneAmerica 
Alma Villegas Consulting                                   Organization of Chinese Americans Seattle Chapter 
API Coalition Working Together for Health                  Pacific Communications Consultant 
Asian Counseling and Referral Service                       Para Los Nios de Highline 
Beacon Hill Council                                         PortJobs 
Beacon Hill Council                                         Puget Sound Training Center 
Beacon Hill Noise Impact Group                            Puget Sound Welcome Back Center 
Boeing                                                  Refugees Northwest 
Casa Latina                                                 Renton Chamber of Commerce 
Chief Seattle Club                                             Renton Technical College 
City of Renton                                               Seattle Commission for Immigrants and Refugees 
City of Seattle Office of Planning and Community            Seattle Good Business Network 
Development                                            Seattle Goodwill 
Coalition of Immigrants, Refugees and Communities         Seattle Jobs Initiative 
of Color (CIRCC)                                         SEIU6 Property Services NW 
Consulado de Mexico in Seattle                              Siliana Africa 
Diverse America Network                                 Somali Community 
El Centro de la Raza                                          Sound Transit Community Access Board Member 
Entre Hermanos                                          Track International Consulting 
Filipino American Chamber of Commerce                   Urban Black, LLC 
Forterra                                                       Urban League 
Front and Centered                                          Urban Tech Systems 
Greater Seattle Chinese Chamber of Commerce              Vietnamese Friendship Association 
Highline College                                            Washington Alliance for Better Schools (WABS) 
Highline College Museum                                 Washington State Commission on Hispanic Affairs 
Kent Chamber of Commerce                             Washington Technology Alliance 
King County                                             West African Community Council 
King County Communities of Opportunity                   Workforce Development Council of Seattle-King
Korean Community Service Center                         County 
Latino Chamber of Commerce                            World Relief Seattle 
Latino Northwest Communications                         World Trade Center Seattle 
Local 302                                                  WSDOT Office of Economic Opportunity 
Museum of Flight                                          Yates Consulting

COMMISSION AGENDA  Briefing Item No. 7c                                Page 21 of 33 
Meeting Date: February 11, 2020 

Appendix E. OEDI Organizational Chart 
Sr. Director OEDI
Bookda Gheisar
Sr. Admin. Assistant
Charlene Jones

Director
Senior Manager                          Workforce Development
Organizational Change                               Luis Navarro
(Approved/existing FTE)

Sr. Admin. Assistant
OEDI Manager                                              Consuelo Davis
Aviation                    Policy Analyst
(new FTE)                    (New FTE)
Manager, OEDI
Engagement and             Workforce Department
Communications           positions to be determined
(New FTE)

COMMISSION AGENDA  Briefing Item No. 7c                                Page 22 of 33 
Meeting Date: February 11, 2020 
Appendix F. OEDI and WFD Budgets 
2350 - Workforce Development Org
2018          2019         2020          2019 to 2020
ACTUAL     BUDGET    BUDGET     BUDGET CHANGE
OPERATING EXPENSE
52100 Exempt - Salaries                        134,686       139,028       136,923       (2,105)      -1.5%
52200 Exempt - Benefits                         47,941        48,297        47,830        (467)      -1.0%
52500 Non Exempt - Salaries                      74,285        75,999        79,547       3,548       4.7%
52600 Non Exempt - Benefits                     32,708        32,855        33,936       1,081       3.3%
Salaries & Benefits                         289,621         296,180        298,235        2,055        0.7%
59600 OPEB Life Insurance Expense                 1,186         1,243         1,047        (196)     -15.8%
59700 DRS Pension Plan True-up Exp              (17,910)            0            0           0
59710 OPEB Life Insurance True-up                  (168)            0            0           0
Wages & Benefits                          (16,892)          1,243          1,047         (196)     -15.8%
TOTAL SALARIES & BENEFITS           $     272,728   $    297,423   $   299,282   $    1,859      0.6%
61300 Equipment - fuel costs                         40             0            0           0
61600 Furn & Equip Acquisition Exp                  613         1,000         1,200         200      20.0%
61760 Computer & Telephone Acquisitn                275         1,500            0       (1,500)    -100.0%
61800 Equipment Rental                              0         4,200         2,000       (2,200)     -52.4%
Total Equipment Expense                             928           6,700          3,200        (3,500)     -52.2%
63100 Office Supplies & Expense                     159         1,000          500        (500)     -50.0%
63300 General Supplies                              0           600         1,000         400      66.7%
Total Supplies & Stock                               159           1,600          1,500         (100)      -6.3%
64150 Personal Services                        936,239      2,197,500     1,687,500     (510,000)     -23.2%
64370 Other Contracted Services                    5,025         2,200       402,400     400,200   18190.9%
64740 Software Lics & Maint. Agreemt               5,729        10,000         5,900       (4,100)     -41.0%
Total Outside Services                            946,994       2,209,700      2,095,800     (113,900)      -5.2%
65100 Air Fare                                   482         3,400         1,600       (1,800)     -52.9%
65200 Lodging & Other Travel                       751         4,075         4,720         645      15.8%
65300 Employee Food & Beverage                  1,357         1,150         1,600         450      39.1%
65400 Local Transportation                        2,030         2,800          400      (2,400)     -85.7%
65600 Registration/Seminar Fees                     899         7,000         2,648       (4,352)     -62.2%
65700 Membership Dues & Fees                      25         1,050          770        (280)     -26.7%
Total Travel & Other Employee Exps                5,544          19,475         11,738        (7,737)     -39.7%
66100 Promotional Hosting Expense                 4,025         5,700        10,450       4,750      83.3%
66400 Trade Business & Community                27,114        19,850        28,300       8,450      42.6%
Total Promotional Expenses                       31,139          25,550         38,750       13,200       51.7%
66500 Telecommunications                        1,457         1,800         1,440        (360)     -20.0%
Total Telecommunications                          1,457           1,800          1,440         (360)     -20.0%
66700 Room/Space/Land Rental                  302,272       355,842       426,633      70,791      19.9%
Total Property Rentals                           302,272         355,842        426,633       70,791       19.9%
66950 Worker's Comp - Other                       473           456          460           5       1.0%
Total Worker's Compensation Expense                473            456            460            5        1.0%
67200 Advertising                                  0         1,500            0       (1,500)    -100.0%
67250 Postage & Delivery Charges                      6             0            0           0
67750 Miscellaneous Expense                       426             0          300         300
67850 Concur Advance CC Payment Exp             (1,516)            0            0           0
Total General Expenses                            (1,085)          1,500            300       (1,200)     -80.0%
TOTAL COSTS BEFORE CAPITAL         $   1,560,610   $  2,920,046   $  2,879,103   $  (40,942)     -1.4%
CHARGES & TRANSFERS
TOTAL OPERATING & MAINT. EXP.OPERATING EXPENSE ACCOUNTS  $   1,560,610   $  2,920,046   $  2,879,103   $  (40,942)     -1.4%

COMMISSION AGENDA  Briefing Item No. 7c                                Page 23 of 33 
Meeting Date: February 11, 2020 
1460 - Equity,Diversity and Inclusion Org
2018         2019           2020            2019 to 2020
ACTUAL    BUDGET     BUDGET      BUDGET CHANGE
OPERATING EXPENSE
52100 Exempt - Salaries                         0        248,737        854,339        605,602   243.5%
52200 Exempt - Benefits                         0         89,411        294,922        205,511   229.8%
52500 Non Exempt - Salaries                      0              0         75,586         75,586
52600 Non Exempt - Benefits                     0              0         32,976         32,976
Salaries & Benefits                          0          338,148        1,257,823         919,675    272.0%
59600 OPEB Life Insurance Expense                0              0              0              0
TOTAL SALARIES & BENEFITS           $    -     $     338,148   $   1,257,823   $     919,675   272.0%
61600 Furn & Equip Acquisition Exp                0          2,400          3,600          1,200    50.0%
61760 Computer & Telephone Acquisitn             0          3,000          6,267          3,267   108.9%
Total Equipment Expense                          0            5,400            9,867            4,467     82.7%
63100 Office Supplies & Expense                  0              0            400            400
Total Supplies & Stock                            0                0              400             400      0.0%
64100 Professional Services                      0              0              0              0
64150 Personal Services                         0              0        147,000        147,000
64350 Outside Temp Clerical/Admin                0              0          5,000          5,000
64370 Other Contracted Services                   0              0          3,630          3,630
Total Outside Services                             0                0          155,630         155,630      0.0%
65100 Air Fare                                 0              0          4,925          4,925
65200 Lodging & Other Travel                     0              0          6,850          6,850
65300 Employee Food & Beverage                 0              0          9,934          9,934
65400 Local Transportation                       0              0          1,680          1,680
65600 Registration/Seminar Fees                   0          5,000          4,415           (585)   -11.7%
65700 Membership Dues & Fees                   0          1,000          7,331          6,331   633.1%
65800 Subscriptions                            0              0            199            199
Total Travel & Other Employee Exps               0            6,000           35,334           29,334    488.9%
66100 Promotional Hosting Expense                0              0          3,500          3,500
66400 Trade Business & Community                0              0        117,800        117,800
Total Promotional Expenses                       0                0          121,300         121,300      0.0%
66500 Telecommunications                       0          1,440          5,460          4,020   279.2%
Total Telecommunications                         0            1,440            5,460            4,020    279.2%
66700 Room/Space/Land Rental                    0              0              0              0
66950 Worker's Comp - Other                     0              0            120            120
Total Worker's Compensation Expense             0                0              120             120      0.0%
67200 Advertising                              0              0              0              0
67810 Unresolved P-Card Charges                  0              0              0              0
67850 Concur Advance CC Payment Exp             0              0              0              0
TOTAL COSTS BEFORE CAPITAL         $    -     $     350,988   $   1,585,934   $   1,234,946   351.8%
CHARGES & TRANSFERS
TOTAL OPERATING & MAINT. EXP.OPERATING EXPENSE ACCOUNTS  $    -     $     350,988   $   1,585,934   $   1,234,946   351.8%

COMMISSION AGENDA  Briefing Item No. 7c                                Page 24 of 33 
Meeting Date: February 11, 2020 
O1460 - Equity,Diversity and Inclusion Org
2018         2019          2020            2019 to 2020
ACTUAL    BUDGET     BUDGET      BUDGET CHANGE
OPERATING EXPENSE
52100 Exempt - Salaries                       134,686       387,765        991,262        603,496     155.6%
52200 Exempt - Benefits                       47,941       137,708        342,752        205,043     148.9%
52500 Non Exempt - Salaries                    74,285        75,999        155,133         79,134     104.1%
52600 Non Exempt - Benefits                    32,708        32,855         66,912         34,057     103.7%
Salaries & Benefits                      289,621        634,328        1,556,058         921,730     145.3%
59600 OPEB Life Insurance Expense               1,186         1,243          1,047           (196)    -15.8%
59700 DRS Pension Plan True-up Exp             (17,910)            0              0              0
59710 OPEB Life Insurance True-up                (168)            0              0              0
Wages & Benefits                        (16,892)         1,243           1,047            (196)    -15.8%
TOTAL SALARIES & BENEFITS           $   272,728   $   635,571   $   1,557,105   $     921,534    145.0%
61300 Equipment - fuel costs                       40            0              0              0
61600 Furn & Equip Acquisition Exp                 613         3,400          4,800          1,400      41.2%
61760 Computer & Telephone Acquisitn              275         4,500          6,267          1,767      39.3%
61800 Equipment Rental                            0         4,200          2,000          (2,200)    -52.4%
Total Equipment Expense                          928         12,100          13,067             967       8.0%
63100 Office Supplies & Expense                   159         1,000            900           (100)    -10.0%
63300 General Supplies                             0          600          1,000            400      66.7%
Total Supplies & Stock                            159          1,600            1,900             300      18.8%
64100 Professional Services                         0            0              0              0
64150 Personal Services                       936,239      2,197,500       1,834,500        (363,000)    -16.5%
64350 Outside Temp Clerical/Admin                   0            0          5,000          5,000
64370 Other Contracted Services                  5,025         2,200        406,030        403,830   18355.9%
64740 Software Lics & Maint. Agreemt             5,729        10,000          5,900          (4,100)    -41.0%
Total Outside Services                         946,994      2,209,700        2,251,430          41,730       1.9%
65100 Air Fare                                 482         3,400          6,525          3,125      91.9%
65200 Lodging & Other Travel                      751         4,075         11,570          7,495     183.9%
65300 Employee Food & Beverage                 1,357         1,150         11,534         10,384     903.0%
65400 Local Transportation                      2,030         2,800          2,080           (720)    -25.7%
65600 Registration/Seminar Fees                   899        12,000          7,063          (4,937)    -41.1%
65700 Membership Dues & Fees                     25         2,050          8,101          6,051     295.2%
65800 Subscriptions                               0            0            199            199
Total Travel & Other Employee Exps              5,544         25,475          47,072          21,597      84.8%
66100 Promotional Hosting Expense               4,025         5,700         13,950          8,250     144.7%
66400 Trade Business & Community              27,114        19,850        146,100        126,250     636.0%
Total Promotional Expenses                     31,139         25,550         160,050         134,500     526.4%
66500 Telecommunications                      1,457         3,240          6,900          3,660     113.0%
Total Telecommunications                       1,457          3,240            6,900           3,660     113.0%
66700 Room/Space/Land Rental                 302,272       355,842        426,633         70,791      19.9%
Total Property Rentals                        302,272        355,842         426,633          70,791      19.9%
66950 Worker's Comp - Other                      473          456            580            125      27.4%
Total Worker's Compensation Expense              473           456             580             125      27.4%
67200 Advertising                                 0         1,500              0          (1,500)   -100.0%
67250 Postage & Delivery Charges                    6            0              0              0
67750 Miscellaneous Expense                      426            0            300            300
67810 Unresolved P-Card Charges                     0            0              0              0
67850 Concur Advance CC Payment Exp            (1,516)            0              0              0
Total General Expenses                         (1,085)         1,500             300          (1,200)    -80.0%
TOTAL COSTS BEFORE CAPITAL         $  1,560,610   $  3,271,034   $   4,465,037   $   1,194,004     36.5%
CHARGES & TRANSFERS
TOTAL OPERATING & MAINT. EXP.OPERATING EXPENSE ACCOUNTS  $  1,560,610   $  3,271,034   $   4,465,037   $   1,194,004     36.5%

COMMISSION AGENDA  Briefing Item No. 7c                                Page 25 of 33 
Meeting Date: February 11, 2020 
Appendix G. National Research on Equity Best Practices 
Port of Seattle Office of Equity, Diversity and Inclusion (OEDI) 
National Scan of Port Workforce Development Programs and Equity 
Summary of Findings 

Background and Process 
In August 2019, the Port of Seattle Office of Equity, Diversity and Inclusion (OEDI) undertook a
scan and analysis of workforce development programs (WFD) at ports across the U.S. OEDI
Senior Director Bookda Gheisar guided the work, which was completed by Office of Social
Responsibility Director Luis Navarro and consultant Trang Tu. This document summarizes the
findings. 
The purpose of the analysis was to gain an understanding of workforce development programs
at select ports, whether the ports also had an equity, diversity and inclusion (EDI) focus, and if
so, whether there were any links with WFD. 
Key questions included: 
Does the port have a WFD program? If so, what are its primary activities, how is it placed or
structured within the organization and how is it staffed? 
Does the port have an EDI focus (could be an office, staff, functions, policy and/or other)? If
so, what are its primary activities, and how is it structured and staffed? 
For ports that have both, are there any links between WFD and equity work? 
The process included: 
Online scan of relevant information on the websites of eighteen ports (seaports and
airports) in fifteen localities that included fourteen cities and one bi-state area (New
York/New Jersey). 
Telephone interviews to augment the web-based data, at five ports (Port of Portland, San
Francisco airport, Chicago airports, Dallas Fort Worth Airport, and Port of Oakland). 
Data is summarized in the accompanying spreadsheet (see tab 2 "DATA"). Data columns
include: Port Name, Port Type, WFD Classification*, WFD Primary Activities, WFD Structure &
Staffing, EDI Focus (yes/no), EDI Primary Activities, EDI Structure & Staffing, EDI/WFD Link
(yes/no), and Notes on EDI/WFD Link. 
*For the purposes of this analysis, WFD activities were grouped into a classification to give an
indication of their extent and/or depth. The classifications are defined below (and in tab 2 of
the spreadsheet labeled "KEY"). The coded data is in the spreadsheet column labeled "WFD
CLASSIFICATION."

COMMISSION AGENDA  Briefing Item No. 7c                                Page 26 of 33 
Meeting Date: February 11, 2020 
Classification of Workforce Development Activities 
0 = no discernible WFD program or activities 
1 = career development for internal Port employees 
2 = WFD activities via contractors/vendors (for example, apprentice on-the-job training) 
3a = "light touch pipeline" WFD activities (e.g. job fairs, student exposure programs) 
3b = "more intense pipeline" WFD activities (e.g. student internships at Port, community grants) 
4 = support for Port-related industry sectors (e.g. maritime, construction) 
5 = support of local/regional job and economic growth broadly (e.g. tourism, business
development) 
Findings 
Among the ports researched: 
1.  There is a wide range of workforce development (WFD) activities across the ports.
Some ports have no discernible WFD programs while others tie it closely to contractor
and business compliance activities, and yet others have wide ranging activities that vary
from workforce pipeline development to community-based grants. 
2.  Port of Seattle has the largest array of WFD programs. Using our classification, Seattle
was the only port that engages in WFD activities across all six categories. Other ports
engage in fewer and/or in more narrow ways, if at all. 
3.  Equity, diversity and inclusion (EDI) is an emerging area of effort. Among the ports
analyzed, five have EDI-oriented functions or activities. Four of those five are activity- or
project-specific. Only one port - Portland  has a comprehensive equity action plan that
takes a systemic approach, much like that of Port of Seattle's OEDI. In this regard,
Seattle is among the vanguard of EDI work. 
4.  At the ports with only WFD and no EDI focus, WFD tends to be either housed with
business compliance functions, or as part of external relations/community engagement. 
5.  At ports that have both EDI *and* WFD activities, WFD is always housed within and/or
reports to the EDI Office or Office of Social Responsibility office and/or EDI lead staff. 
This was the case at six ports in this analysis: Port of Portland, San Francisco Airport,
Port of Oakland, Boston/Massport, Dallas Fort Worth Airport, and Houston Airports. 

Caveats 
One caveat of this analysis is that it was undertaken in the relatively short timeframe of two
weeks. As a result, there are some information gaps with regard to details about equity
activities. However, directionally, the findings would remain the same.

COMMISSION AGENDA  Briefing Item No. 7c                                Page 27 of 33 
Meeting Date: February 11, 2020 
If there is a desire to augment or complete the analysis, we would recommend gathering
additional information about equity efforts at Houston Airports, Port of Long Beach, Port
Authority of New York/New Jersey, and San Francisco Seaport.

COMMISSION AGENDA  Briefing Item No. 7c                                Page 28 of 33 
Meeting Date: February 11, 2020 
Appendix H. Equity Survey Summary and Analysis 

Employee Survey on Equity 
Summary of Findings 
January 2020 

Table of Contents 
1.  Introduction 
2.  Summary of Data 
3.  Findings 
4.  Implications

COMMISSION AGENDA  Briefing Item No. 7c                                Page 29 of 33 
Meeting Date: February 11, 2020 

1.  Introduction 
In 2019, the Port of Seattle created its first Office of Equity, Diversity, and Inclusion (OEDI),
charged with ensuring that equity goals are incorporated throughout Port operations and
providing strategic and policy direction on equity issues. 
In the fall of 2019, OEDI developed a Strategic Plan to guide its work on equity. One of the three
key strategies in the plan focuses on infusing equity practices throughout Port work: 
STRATEGY 1. Transform Port of Seattle by infusing equity principles and practices into
all aspects of organizational structure, programs, policies, and processes. 
One of the first steps in fulfilling this strategy is to normalize the conversation about equity at
the Port. Normalizing racial equity within an institution means surfacing and talking about
equity so that over time it becomes an organizational norm. 
The first Objective within Strategy 1 centers on normalizing the concept of equity at the Port.
Specifically, it calls for early and ongoing activities to lay a strong foundation for normalizing
equity internally. This will inform critical work to define equity, vision, and values; and develop
a case statement about why equity work is critical for the Port. These, in turn, will inform other
equity-focused activities such as staff training, learning events, and peer support intended to
create internal community-building and deepen staff knowledge of, and engagement in, equity. 
To this end, in the fall of 2019, the Port's "Link Leadership-Leading Others" EDI Project team 
partnered with OEDI to support the initial implementation of "normalizing" activities. The team
conducted a Port-wide survey to assess how employees currently define "equity" for
themselves and the organization. The effort supported the Port's long-range plan under "High-
Performance Organization Strategy #4: Become a model for workplace equity, diversity, and
inclusion" and was also part of the Link Leadership curriculum. 
The goal of the survey was to help inform OEDI of current perceptions of the definition of
equity and/or how employees think it should be defined at the Port. Over a 17-day window, the
team implemented a Survey Monkey survey with two key questions: 
1.  How do you personally define Equity?
2.  How do you define Equity in relation to the Port of Seattle as an organization? 
Additional details about the survey process are in Appendix A. The following sections provide a
summary of the survey data, findings of the analysis, and potential implications for equity work
at the Port of Seattle.

COMMISSION AGENDA  Briefing Item No. 7c                                Page 30 of 33 
Meeting Date: February 11, 2020 
2.  Summary of Data 
The survey yielded 451 responses to question 1, and 444 responses to question 2. 
Data analysis used an inductive process, whereby prevalent themes or key concepts were identified as they emerged from data review, rather than applying a predetermined
structure by which the data was organized. 
Themes or concepts frequently cited in responses included: equal treatment, fairness, equal opportunity, recognizing inequities, equal outcomes, diversity and representation, and
being valued and respected. The second question also yielded many responses describing specific issues at the Port that respondents viewed as inequities. 
The tables below summarize the frequency of key themes among all responses. Yellow cells indicate the most prevalent themes among responses. Blue responses in question 2
indicate themes that emerged in response to that question that did not surface in responses to question 1. The following sections provide additional explanation of the data and
findings from the analysis. 
Question 1. How do you personally define Equity? 
Valued,
Equal                   Equal        Recognize   Equal                     Diversity,         respected,   Reaching
Treatment  Fairness      Opportunity  Inequities    Outcomes      Inclusion    Representation     safe         Potential     Other 
Count                    190             184             121            64                13              9                    7              7              3          31 

Question 2. How do you define Equity in relation to the Port of Seattle as an organization? 
Equal                                                           Valued,
Equal      Opportunit             Specific          Recognize  External,      respected,         Diversity,                                Equal
Treatment  y            Fairness  Problems  Merit  Inequities   Community   safe         Pay    Representation  Favoritism     Inclusion   Outcomes   Equity   Other
Count                       94             92          90           75      44            40              40             37      30                 27               27            15              6         4       44

COMMISSION AGENDA  Briefing Item No. 7c                                Page 31 of 33 
Meeting Date: February 11, 2020 
3.  Findings 
Across Both Questions 
By far, respondents view equity as fairness, equal treatment and/or equal opportunity. 
Many comments recognized historic inequities for specific communities, that people have
different starting points, and that equity is about leveling an unequal playing field. 
Other prevalent themes across both questions included equity as equal outcomes,
diversity, and representation, being valued and respected, and inclusion. 
Two themes: equity as being valued and respected and diversity and representation were
notably more prevalent in responses to question 2. 
Many respondents talked about equity in terms of ownership, such as equity in a house,
or investment in a business, rather than equity in a social justice frame. 
Some responses also indicated different understandings or meanings for the same terms
(e.g. equity, fairness), including some seeming contradictions. 
Question 1. How do you personally define Equity? 
Responses to question 1 tended to be more abstract or generalized, whereas responses to
question 2 were much more specific. 
Even though question 1 asked for personal definitions about equity, a fair number of
responses to it were about equity in the workplace and/or at the Port. 
Question 2. How do you define Equity in relation to the Port of Seattle as an organization? 
Respondents interpreted this question in two ways. Many described how they would
ideally like to see equity at the Port, while others described how they see or experience it
today. The latter included many comments identifying problems or challenges with issues
of equity at the Port. These tended to be quite specific and are detailed further below. 
Many respondents expressed opposing views about what it means to address inequities.
Many who recognized historic inequities commented that equity is about correcting for
those inequities while others saw the same actions as favoritism or reverse discrimination
and said all should be treated equally in a "colorblind" way. Some of those were opposed
to the idea of actions that advantage protected classes. 
Answers to question 2 revealed additional themes not prevalent in question 1, including
the idea of equity as external or community impact, equal pay, and favoritism. 
Responses to question 2 described workplace equity issues as both internal and external. 
External equity issues were often described in terms of engaging communities and
constituencies, supporting communities disproportionately impacted by Port activities,
promoting equitable economic development and having a diverse workforce. 
Internal equity issues were often described in terms of hiring, pay, advancement, career
growth, work environment, and professional development resources.

COMMISSION AGENDA  Briefing Item No. 7c                                Page 32 of 33 
Meeting Date: February 11, 2020 
A frequent sentiment was that workplace decisions should be based on merit and work
performance (e.g. "equal pay for equal work") and not favoritism or "in groups" which
many responses commented on. This tied into many comments that equity is seen as
employees being valued and respected for their contributions. 
Specific Problems or Inequities at the Port Identified in Survey Responses 
Interview panels should use a third-party professional firm, not the hiring department. 
Class structures at TSA checkpoints. 
Racial inequities exist in internal promotions, especially in leadership positions. 
Hiring should not rely on only resume and the interview to fill positions. 
Changes are made based on equality, not equity, for example Diversity in Contracting. 
Grading using the same standards in PLink is not equitable. 
The Port needs to engage craft workers more. 
Pay grades should be consistent across departments. 
One-time bonuses should include hourly employees. 
ELT, senior, and middle management need to be more diverse. 
There are inequities in upgrades to different facilities. 
There are inequities in external hires being preferred over internal promotions. 
Administrative assistants are underpaid and undervalued. 
More support is needed for people of color to gain skills and step into leadership roles. 
There is not enough awareness of the lack of equity in departments. 
There is a perception that airport workers get paid more for less work; pay inequities. 
There is a need for more transparent communication about pay and promotions
decisions.

COMMISSION AGENDA  Briefing Item No. 7c                                Page 33 of 33 
Meeting Date: February 11, 2020 

4.   Implications 
The analysis results provide several implications for implementing equity practices at the Port. 
Need for continued dialog, learning and capacity building internally. There is an opportunity
to continue the dialog, attempt to further align on what is meant by "equity," and build a
shared foundation for putting equity practices into place. The data reflected a wide and diverse
range in Port employees' view of equity. Some, such as those who defined equity in a real
estate or business sense, may have had little or no exposure to equity in a social justice frame.
Others have highly defined views about inequities and strong notions about what needs to be
done. This is an opportunity for shared learning and can inform future activities to normalize
equity at the Port, including, but not limited to training, peer support, and mentorship. 
Working through opposing views. Across Port employees, there are opposing perspectives
about equity, in particular, the view among some that all people should be treated equally in a
"colorblind" way, vs. the view held by others that structural or historic inequities mean some
groups need to be treated differently to correct for those inequities. This is an opportunity for
candid dialog and collective growth. 
Specific workplace inequities identified. Many employees see equity in terms of specific
workplace issues that directly affect them, such as pay and promotions. Many voiced very
specific concerns about problems in these areas. These are opportunities to identify and create
concrete equity improvements in Port operations. 
Equity in external and community impact. Many employees see equity as having external or
community dimensions as well as being an internal issue. This is an opportunity to strengthen
equity-based actions in the Port's public-facing work.

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