Alaska.
AIRLINES

Port of Seattle
Commission Special Committee on Biometrics
2711 Alaskan Way
Seattle, WA 98121

Dear Commissioners Calkins and Cho,

On behalf of Alaska Airlines, | want to thank the Port of Seattle for its work to thoughtfully
address the subject of biometrics and its potential uses at Port facilities, including at Sea-Tac
International Airport (SEA).

Alaska Airlines is committed to ensuring the safety, security, privacy and respect for all guests
who travel with us, and we applaud the Port's work to establish a set of guiding principles to
ensure that any implementation of new biometric technology is done in a way that is voluntary,
lawful, ethical and transparent, and ensures privacy, equity, and respect for all guests. These
values are important to Alaska Airlines, and we have appreciated the opportunity to participate
in the Port's Biometrics External Advisory Group and help inform elements of the policy
recommendations that are before you for consideration.

As you know well, the onset of COVID-19 has had a dramatic impact on the commercial airline
industry. In response to this crisis, Alaska has established a strategy to ensure the health and
safety of our guests, employees and partners that relies on a layered approach to safety,
involving more than 100 different measures across our operation. We see similar promise in
certain biometric technologies, including facial recognition, that can not only decrease
touchpoints and contact between guests and employees, but also increase efficiencies in our
operation.

As the airline serving the most passengers at SEA, we believe that technology and innovation
can and should drive significant improvements to the guest experience and our operation,
while protecting the privacy, choice, and dignity of our guests. We support the principles and
the process the Port has put in place for determining the right next steps for implementation of
biometrics at SEA. As the Commission considers next steps, we encourage you to ensure that
any policies governing the use of public-facing biometrics allow for the efficient application and
administration of biometrics programs at SEA, with flexibility and room to evolve as needs and
technologies change.

Alaska appreciates the opportunity to participate and inform the Port's work on this important
issue, and we look forward to continuing to collaborate with the Port to ensure that the
infrastructure at SEA can support the needs of our operation and ensure the protection of
privacy, choice and dignity for our guests.

Sincerely,
Wipe  Bl
Vikram Baskaran
Vice President, Information Technology Services

PO Box 68900, Seattle, WA 98168
P 206.433.3200