2021_04_08_SCM_Audit_Presentation

Financial Stewardship                    Accountability                       Transparency
Port of Seattle Audit Committee
Internal Audit Update
Glenn Fernandes - Director, Internal Audit
April 8, 2021
Remote Meeting
2:30 PM – 4:30 PM

Operational Excellence                    Governance

   Internal Audit Director’s Annual Communication
Annual communication required by the Institute of
Internal Auditors’ International Standards for the
Professional Practice of Internal Auditing (IIA Standards)
on:
 Organizational independence
 Internal Audit Charter
 Quality assurance and improvement program
 Open issue follow-up and monitoring process
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    Independence Requirement
IIA Standard 1110 requires annual confirmation of
organizational independence.
Internal Audit Department continues to maintain
organizational independence by reporting functionally to
the Audit Committee and administratively to the Executive
Director.

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   Quality Assurance Requirement
 IIA Standard 1300 requires both an internal and external quality assurance
and improvement program. External assessments (Peer Reviews) need to
occur at least every five years.
 Generally Accepted Government Auditing Standards / Government
Accountability Office (GAO) requires an external assessment every three
years.
 Most recently, in December 2018, an external assessment was conducted
by the Association of Local Government Auditors (ALGA).
 Due to COVID-19 Pandemic, the GAO has extended the peer review timeline for any
affected audit organizations, for up to two years and three months beyond their review
period.
 A self-assessment is conducted each year. It was last completed in August
2020.
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   Open Issue Follow-Up Status – Aging Report as of April 8, 2021



*1 Eight issues outstanding for more than two years consist of:
One issue - Fishing & Commercial Operations – Manual Billing Process at Risk of Error – To be built in house / Commission approved $410,000 additional
funding / implementation date, Q4 2021.
Seven issues - IT Audits (Security Sensitive) - Exempt from Public Disclosure per RCW 42.56.420 – Issue Not Discussed in Public Session.
They are: Disaster Recovery Capability (1), AV/M IT Change & Patch Management (1), AV/M Facilities & Infrastructure Data Centers (3), and
Security of Personal Identifiable Information (2).
*2 Four IT issues do not have Target Dates and are not included in this chart. These issues are in the process of being addressed, however, they are more than two
years past the Report Date.
See Appendix A for a detailed listing of outstanding issues aging as of April 8, 2021.
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  Approved 2021 Audit Plan
Limited Contract Compliance                  Operational                      Information Technology
•  Rasier, LLC                                   •  Rent & Concession Deferral Recovery              •  T2 Airport Garage Parking System
•  Lyft                                           •  Capitalization of Assets                                  Replacement1
•  Lenlyn Limited1                             •  Art Program                                           •  Malware Defenses – Aviation
•  Seattle-Tacoma Int’l Limousine            •  Noise Monitor Data Accuracy                           Maintenance
Association (STILA)                      •  South King County Fund                          •  Continuous Vulnerability Management
•  Dilettante Chocolate, INC                                                                               •  Biometrics1
•  Fruit & Flower, LLC (DBA Floret                                                                        •  Payment Card Industry (PCI) - Internal
Authority)                             Capital                                               Security Assessor
•  Central Terminal Infrastructure Upgrade
(Construction and Closeout Phases)
•  North Terminal Utilities Upgrade – Phase 11
•  Checked Baggage Recap/Optimization -
Phase II
•  Restroom Renovations Phase 3 Prototype

1 Moved to 2021 audit plan from 2020 due to COVID-19 Pandemic.

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   Contingency Audits - if resources exist, at Internal Audit Director’s discretion,
these audits will be moved to the 2021 Audit Plan.
Limited Contract Compliance                 Operational                     Information Technology
•  Dufry – Seattle JV                               •  Outside Services (Professional)1               •  Data Recovery Capabilities
•  Architectural & Engineering Consultant       •  Wireless Access Control
Rates Follow-Up Audit
Capital
•  North Satellite (NSAT) Renovation &
Expansion
•  International Arrivals Facility



1 Moved to 2021 audit plan from 2020 due to COVID-19 Pandemic.
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                                                   2021 AUDIT PLAN STATUS
Audit Title                                         Type              Jan  Feb  Mar  Apr  May  Jun   Jul  Aug  Sep  Oct  Nov  Dec
Raiser, LLC                                                          Contract Compliance
Lyft                                                                Contract Compliance
Lenlyn Limited1                                                      Contract Compliance
Seattle-Tacoma International Limousine Association (STILA)                Contract Compliance
Dilettante Chocolate, INC                                             Contract Compliance
Fruit & Flower, LLC (DBA Floret Authority)                                Contract Compliance
Rent & Concession Deferral Recovery                                   Operational
Capitalization of Assets                                               Operational
Art Program                                                         Operational
Noise Monitor Data Accuracy                                           Operational
South king County Fund                                               Operational
Central Terminal Infrastructure Upgrade (Construction and Closeout Phases)  Operational - Capital
Restroom Renovations Phase 3 Prototype                                Operational - Capital
Checked Baggage Recap/Optimization - Phase II                           Operational - Capital
North Terminal Utilities Upgrade - Phase 11                               Operational - Capital
T2 Airport Garage Parking System Replacement1                          IT
Malware Defenses - Aviation Maintenance                               IT
Continuous Vulnerability Management                                  IT
Biometrics1                                                         IT
Payment Card Industry (PCI) - Internal Security Assessor                    IT
Complete
KEY                                         In Process
Not Started
Note 1: Moved to 2021 audit plan from 2020 due to COVID-19 Pandemic.

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    Audits Completed:
1) Noise Monitor Data Accuracy
2) South King County Fund
3) Central Terminal Infrastructure Upgrade
(Construction and Closeout Phases)
4) Malware Defenses – Aviation Maintenance*
5) Seattle-Tacoma International Association (STILA)
* Security Sensitive – Exempt from Public Disclosure per RCW 42.56.420 – Report Not Discussed in Public Session.


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   Noise Monitor Data Accuracy
The Port owns 24 permanent and 2 portable data
monitoring terminals to capture airplane noise.
Data from these terminals is provided to a third party,
L3Harris, who, among other functions, correlates the
information to Seattle-Tacoma International Airport (SEA)
flight data.
The data is then provided to the Port’s Business
Intelligence team, who generates reports for public
viewing.
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       Location of 24
permanent noise
terminals





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        1) Rating: Medium
Internal Audit identified instances where data was missing
or appeared to be inconsistent, which indicated that the
monitoring terminals were not working as intended or that
internal processes did not process the data completely or
accurately.
This information is provided as a public service and no
regulatory requirement exists for inaccurate or incomplete
data. However, as a public agency, information that can be
relied on should be available regardless of how it is used.

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   Recommendation
Management should develop a process to proactively
identify and resolve system outages. This process should
also include establishing criteria (i.e., frequency of
breakdowns, variance analysis) to trigger servicing and
replacement decisions, in line with the service response
goals outlined in the agreement with L3Harris.


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   Management Response
 The Noise Programs Office has taken many steps in recent years to provide
as much information as possible to the public via our website. This
includes (among other items) monthly complaint reports, late night
operations information and monthly noise monitor data. It is very important to
our team to provide the most complete noise data possible.
 This audit was a great opportunity to have a team that may not be familiar with
noise monitoring systems evaluate our data and processes. This exercise and the
auditors’ recommendations have highlighted ways in which we can improve the
reliability and completeness of our noise data. As a result, we have put into place
measures that will greatly limit the possibility of data gaps and prolonged
interruptions in the future.

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   Management Response (continued) - Action Items
 A system report email to Noise Programs staff now arrives each morning from
L3Harris displaying the status and performance of each monitor. This report is reviewed
daily by Noise Programs staff to more proactively address any data interruptions. If flight
track to noise correlations are missing from a normally busy monitor or if any
electrical interruptions are shown, Noise Programs staff will immediately contact L3Harris
support to initiate investigation and resolution.
 L3Harris has also instituted a process for daily internal checks of the monitor system and a
more proactive response. We have seen this proactive process come to fruition in recent
weeks as we have established our portable noise monitoring program.
 The Noise Programs staff will work with the Port's Business Intelligence staff to identify
ways to improve the transfer of noise data to the external web Tableau site and establish
checks for data completeness. As part of the auditor's recommendations, the Tableau site
is now being updated to include public messaging on data and system issues.
DUE DATE: Immediately        (Full response in Audit Report No. 2021-05; Appendix B)

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    South King County Fund
Provides resources and support for SEA area communities, specifically
benefiting South King County nonprofit organizations that support
communities of color and historically marginalized communities
through environmental sustainability, small business capacity building,
and economic recovery strategies.
Established and approved by Port Commission through Motion 2018-14
on November 27, 2018.
$10 million budgeted between 2019 and 2023.
Motion 2019-10 - Commission retained review and approval authority
for proposed projects.

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         1) Rating: Medium
 The Port’s website states that 10 South King County organizations were
recommended to receive funding through the first cycle of the South
King County Fund (SKCF) Economic Recovery Grants Program and were
approved by Port Commission on December 15, 2020. However, three
additional Economic Development projects have been awarded from
the SKCF, two* of which did not receive commission approval.

* Find Ventures $150,000 and Economic Alliance Snohomish County $50,000.

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   Recommendation
 Establish ownership of the SKCF under two co-sponsors so it is clear what
projects need to be provided to Commission for approval.
 Aligning project ownership with two executives will facilitate consistent
oversight and requirements of the program.
 This will also assure that approvals are obtained, organizations are
selected, and the use of awarded funds are monitored to assure that they
are used for the intended purpose.

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Management Response
External Relations (ER) and the Office of Equity, Diversity and Inclusion staff agrees with the report
findings. Moving forward, Pearse and Bookda continue as Executive Co-Sponsors of the South King County
Fund. This partnership is working well and draws upon the strengths of each department in balancing the ER
and Equity goals of the fund. Andy Gregory and Alison Beason continue as Co-Project Managers of the fund
with weekly check-ins and clear working agreements.
To improve our internal process, the following actions are being adopted:
•  Budget allocation and tracking for SKCF will be overseen by the Assistant to Sr. Director, ER. Co-Project
Managers will approve invoices and track SKCF spending. Invoices will be submitted
to SKCFund@portseattle.org , which will be monitored by the Assistant to Sr. Director, ER and Co-Project
Managers.
•  Director, CPO, will be informed of annual funding allocation from SKCF, and be given detailed information
for any contract and programs that will spend from it. Procurement checklist type document has been
updated to ask for notification of any procurement that will utilize SKCF.
•  Communications materials will be updated to reflect all program spending from SKCF and Economic
Development Department staff will be informed of regular project communications meetings.
DUE DATE: Immediately

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     Central Terminal Infrastructure Upgrade (Construction and Closeout Phases)
 The Central Terminal Infrastructure Upgrade project (CTIUP) provided an additional
10,000 square feet of airport, dining and retail space to the Central Terminal plus
associated vertical circulation.
 CTIUP was audited in two parts: the first audit focused on the bid and design phases.
The results of that audit were presented to the Audit Committee in December 2020.
This audit focused on the construction and closeout phases.
 Osborne Construction was awarded the contract for $9.3M. There were $2.9M in
executed change orders and potential cost risks, which increased the construction
budget to $12.2M.
 The original expected date of substantial completion was December 26, 2019. The
Port approved 278 days that extended substantial completion to September 29, 2020.
 Substantially completed on December 31, 2020 with physical completion expected in
April 2021.
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        1) Rating: High
The Port was overbilled approximately $18,181 through Force
Account change orders. These were primarily due to incorrect
labor hours and billing rates submitted by Osborne and an
inadequate review of documentation by the Port.
Osborne documentation did not accurately support amounts billed to the Port
in all the Force Account change orders we reviewed.
Errors were primarily due to Osborne double counting labor hours, days that an
employee was not on-site, and overtime billing rates for a salaried employee.
Opportunity for Port management to improve the change order review process,
and seek and recover any amount due to the Port from overbilling.
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                                                                                                          Difference:
Expected     Over/(Under)
CO    CO Purpose          Name                       Issue Description                  Total Billed     Amount        Billed
174  North Ceiling    Superintendent          12/9/2019- 12/18/2019 Timecard shows 64 hours worked at the      $ 9,832.84     $4,458.95        $5,373.89
regular rate. Daily Field Records show 94 hours worked (104                                                       The Port was billed at an overtime
hours billed) at overtime rate. 12/18/19 FA field records double                                                        rate for a salary employee
counted.
174  North Ceiling    Carpenter             12/9/2019- 12/18/2019 Timecard shows 21 hours worked. 26         1,733.78     1,400.36         333.42                  (Example 1).
hours billed 12/9/2019 counted twice (Original signed Daily FA
Sheet shows 5 hours while copy has 4 hours).
174  North Ceiling    OCC Night Supervision      OCC original request- $7,497.67. POS approved $6,700.94, but         7,497.67     6,700.94         796.73               Hours reported on the Daily Force
OCC still billed $7,497.67
$ 6,504.04       Account Field Documents were
176  COVID Reimb.   COVID 19 Safety Supervisor  Worked 4/27 and 5/1 for week ending 5/2/20. Port charged         $11,479.20     $8,953.78        $2,525.42                  more than actual hours paid by
(OCC Emp)             entire week.                                                                                       Osborne to their employees.
Onsite four hours on 4/27 (per parking receipt). Billed for 8 hours.
176  COVID Reimb.   COVID 19 Safety Supervisor  Week ending 6/6/20- Worked three days (6/1, 6/2 & 6/3). Port        9,183.36     8,265.02         918.34                  (Example 1).
(OCC Emp)             billed for entire week.
176  COVID Reimb.   COVID 19 Safety Supervisor  Did not work on July 3- Independence Day holiday. Port billed for       9,183.36     8,724.19         459.17
(OCC Emp)             this day.                                                                                      Multiple Daily Force Account Field
176  COVID Reimb.   COVID 19 Safety Supervisor  Only worked on 7/31 for week ending 8/1/20. Timesheet does not      11,479.20     9,183.36        2,295.84                  Documents (12/9/2019 through
(OCC Emp)             indicate that days were worked on the Project between 7/25 to
7/30.                                                                                           12/13/2019) appear to be copies
176  COVID Reimb.   COVID 19 Safety Supervisor  Did not work on CTIUP 9/1 - 9/3 for week ending 9/5/20. Port        10,560.86     8,724.19        1,836.67
(OCC Emp)             charged for entire week.                                                                               with only the Port’s Field
Did not work on 9/7, Labor Day. Port billed.                                                       $ 8,035.44       Inspector’s original signature
(Example 1).
137  HSS Beam     OCC Salaried Employee     9/20/2019 & 9/30/2019 - 10/3/2019 timecard shows 40 hours        $ 4,686.00     $2,386.60       $ 2,299.40
Install in North                      worked at the regular rate. Daily Field Records shows 60 hours
CT                             worked at overtime rate.
137  HSS Beam     OCC Hourly Employee      9/16/2019- 9/20/2019 Daily Field Records shows 25.5 hours          1,417.04     1,194.76         222.28               Port was billed for days that the
Install in North                      worked at regular rate. 9/20/2019 Daily field records shows 12                                                        COVID-19 supervisor was not
CT                             hours worked, possible overpayment of 4 hours.                                                    $ 2,521.68       onsite (Example 2).

155  Scaffolding     OCC Hourly Employee      4 hours billed at overtime rate for 10/26/19. Per timesheet did         $306.08         $0         $306.08
not work on that day.
155  Scaffolding     OCC Salaried Employee     8 hours billed at overtime rate for 10/26/19. Timesheet does not        814.00          0          814.00
indicate time worked.                                                                    $ 1,120.08
Total              $18,181.24
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           Example 1: Multiple Copies of Field Documents, Hours Billed Different than Paid,
Port Billed Overtime Rates






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      Example 2: Port Billed for Time Not Worked






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         2) Rating: Medium
Osborne did not meet critical milestones which resulted in
the overall Project not being completed on time and the Port
incurred additional costs to oversee the Project.
Four critical milestones needed to be substantially complete by specific dates for
the Project to remain on schedule. If Osborne failed to meet those milestones,
the Contract provided the Port the ability to assess liquidated damages (LDs).
When Milestones were not met, instead of assessing LDs, the Port issued Letters
of Forbearance (LOFs). These letters provided Osborne additional time to
complete a Milestone and submit proper documentation for justification.
In all four Milestones, Osborne did not fully comply with the LOFs, by either not
completing a particular Milestone by the forbearance date, and/or submitting
proper documentation.
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    Issue 2: Critical Milestones (continued)
As of the report date, potential LDs amounted to approximately $908k. Construction
Management is currently reviewing documentation and will likely excuse days for
each Milestone. LDs will potentially be decreased or eliminated based on the results
of their review.
Reconciling post project (example: two years after the completion of Milestone 1),
potential exists that reliance will be placed, primarily on information provided by
Osborne, and that some of the excused days would not have been approved during
the Project.
If the Port enforced critical milestone dates, or the requirements of the LOFs during
the Project, Osborne may have been more diligent in completing the milestones, and
ultimately the Project sooner, which would have resulted in a lower cost to the Port.
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    Management Response – Issue 1
Key points from management’s response to the audit findings:
The team agrees with Internal Audit’s recommendations. While we exercised due diligence in our
oversight of the contractor’s change order documentation, our current procedures are based on
reviewing contractor’s submitted records.
The examples provided have identified what appears to be contractor submitting incorrect
information for cost reimbursement, resulting in the Port overpaying for work not performed as well
as potential underpayment for several construction workers performing overtime work.
The team will review our overall management of Force Account change orders and make revisions
regarding salaried versus hourly workers.
The team will investigate any overpayments made to the contractor and issue a deductive change
order to correct this issue. In addition, the team will investigate and ensure that the contractor pays
the hourly workers any backpay that is required by law.
The team will reinforce, with our contractors and at the next Port of Seattle/Association of General
Contractor’s Best Practices committee meeting, the importance of submitting factually correct records
and proper payment of wages for hourly construction workers.
DUE DATE: 6/30/2021     Management will discuss in detail. (Full response in Audit Report No. 2021-03)
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    Management Response – Issue 2
Key points from management’s response to the audit findings:
 The team agrees that reconciliation of actual milestone completion dates to the
contract milestone completion dates is required and the contractor will be assessed
liquidated damages for all unexcused delays to interim milestones, substantial
completion and physical completion dates.
 The team agrees that management of milestones should be addressed in a timely
manner during construction as required by our standard operating procedures.
Management will reinforce with staff and provide a higher level of oversight to
ensure staff understands the importance of timely actions related to schedule
management and milestones.
 The team will also reinforce with the contractors the importance of timely
submissions of documentation for schedule delays.
DUE DATE: 6/30/2021      Management will discuss in detail. (Full response in Audit Report No. 2021-03)

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   Seattle-Tacoma International Limousine Association (STILA)
 Lease Agreement (Agreement) entered in March 2011 to allow STILA for the exclusive right to
provide On-call Limousine service from SEA.
 Agreement term expired in February 2016; since operated in a month-to-month arrangement.
 Due to COVID-19 pandemic, STILA was given MAG deferral for April 2020 through July 2020, with
repayment plans to follow without accrued interest.
 STILA was unable to make Minimum Annual Guarantee (MAG) payments for August 2020 through
December 2020.
 STILA ceased operations in October 2020.
 In December 2020, STILA officially notified the Port of contract termination as of December 2020.
 STILA filed for Chapter 7 Bankruptcy on February 17, 2021.
Agreement Year                                                 Additional Per Trip
(March – February)         Trip Counts               MAG                   Fees                Total Rent
2017               70,861              $732,000             $131,444             $863,444
2018               69,007              $732,000             $124,028             $856,028
2019               65,348              $732,000             $109,392             $841,392
2020*                1,917              $61,000*                  $0**            $61,000
Source: STILA Monthly Trip Counts Reports, PeopleSoft Financials, and AFR Concession documents.
*March 2020 – December 2020 (contract terminated December 31, 2020), STILA did not pay the required MAG for August through December of 2020.
**March 2020 – December 2020, Additional Per Trip Fees were not incurred as trip counts did not reach the 38,000 thresholds set forth by the Lease Agreement.
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       1) Rating: Medium
STILA did not maintain the daily activity records, as required
by the Agreement, which resulted in a scope limitation.
Accordingly, Internal Audit was unable to obtain sufficient
and appropriate audit evidence to provide reasonable
assurance that the additional per trip fees, billed solely on
STILA self-reported trip counts, were accurate and complete.
As an additional procedure, Internal Audit compared STILA’s
self-reported monthly trip counts to Automatic Vehicle
Identification (AVI) system trip data and noted the following:

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    Issue 1: Need for Strengthened Monitoring Controls (Continued)
 AVI trip count data generally shows variances with STILA reported monthly
trip counts to the Port, as it captures, not only on-call limousine service
provided under STILA operations, but also pre-arranged limousine services
provided by certain independent operators that belong to STILA.
 For March 2020 through December 2020, STILA reported trip counts were less
than the AVI data (21.1% at aggregate level). This could potentially be due to
STILA operators providing more pre-arranged limousine trips. However, we
were not able to verify this since STILA was unable to provide us with any
records.
 Regular monitoring and reconciliation of variances between the STILA self-
reported monthly counts and AVI trip data had not formally been established.
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    Recommendation - For broader consideration for the AVI
System and for Ground Transportation as a whole.
Strengthen monitoring controls by:
1. Formalize the review of supporting documents; such as,
daily activity records, for self-reported monthly counts for
accuracy and completeness.
2. Formalize and regularly review and reconcile variances
beyond acceptable thresholds, between self-reported
monthly counts and AVI trip data.
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         2) Rating: Low
 Due to a significant decrease in ridership caused by the
COVID-19 Pandemic, STILA was unable to make its
Minimum Annual Guarantee (MAG) payments after the
MAG deferral ended on July 31, 2020. This resulted in
approximately $157,284 owed to the Port, which will be
covered by STILA’s surety.
Description                        Month                       Amount
Deferred                           April - July 2020               $      51,425.73*
Delinquent                         August - December 2020       $     101,410.06*
Late Fees & Interest Charges          August - December 2020       $        4,448.18
Total Due to the Port                                                 $      157,283.97
Diff. (To be refunded to STILA)                                           $        27,585.88
Surety on Hand                                                 $     184,869.85
Source: PeopleSoft Financials and AFR outstanding balance calculation spreadsheet by the Aviation Property Manager.
*Adjusted based on declined enplanement passenger data for each month per the Lease Agreement Section 7.D.
33

   Recommendation
As planned, in consultation with the Port’s Legal Department,
seek and recover the total outstanding balance of $157,284
(estimate), utilizing the rent security on hand.



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   Management Response – Issue 1
1.   Internal Audit recommends that Ground Transportation strengthen
monitoring controls by reviewing on-demand limousine records that
support self-reported monthly counts.
Since STILA is no longer serving SEA, Commercial Management will revise
future Port contracts to ensure that any new on-demand limousine
contract(s) will include improved operational and accounting controls for
both the Operator and the Port. This will include, but is not limited to,
monitoring and reviewing daily and monthly trip counts and ensuring
accuracy.

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   Management Response – Issue 1 (continued)
2.  Internal Audit recommends that Landside Operations formalize a regular review and
reconciliation of variances (between the self-reported monthly activity and AVI trip activity)
that are beyond acceptable thresholds.
While, on the surface, the variance of 21% may seem high, we believe it is rational due to
the sudden decline of STILA’s on-demand business and vehicles also being used for prearranged
transportation, which were not included in scope of this audit. The Port will
evaluate whether allowing an operator to use the same AVI tag for two different types of
operations should be sustained in the future. Whether we used STILA’s monthly reported
totals or the AVI tags, in no case did STILA come close to the 38,000 trips that would result in
additional pre-trip charges in 2020.
Ground Transportation has traditionally and consistently reviewed the variance between
STILA’s self-reported and monthly activity reports and the AVI system. In the future, we will
identify an appropriate Port of Seattle oversight partner for reconciling on-demand
limousine services.
DUE DATE: N/A
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    Management Response – Issue 2
Aviation Commercial Management staff will continue to work with
the Port’s Accounting and Legal departments to complete the
closeout of the agreement and recover the outstanding balance
owed to the Port. As noted in this report, the Port currently
maintains a cash security deposit in excess of the total amount due.
However, the Port was made aware that STILA has filed for Chapter 7
bankruptcy and we are actively working with Port Legal to ensure our
ability to complete the agreement close-out process, including the
application of available security, is preserved.
DUE DATE: 3/31/2021

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              Appendix
A – Aging of Outstanding Issues as of April 8, 2021


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     Appendix A – Aging of Outstanding Issues as of April 8, 2021
Operational, Capital, Information Technology, and Limited Contract Compliance Audits
Months/Years                   Months/Years
Days Outstanding    Outstanding    Days Outstanding    Outstanding
Type                           Audit                            Description          Rating    Report Date    Target Date   (from Report Date) (from Report Date)  (from Target Date)  (from Target Date)
Operational Audit                Fishing & Commercial Operations Maritime Manual Billing Process at risk of error      High     2/23/2018      12/31/2021          1140  More than 2 years           -267         Not Due
IT Audit                AV/M Facility & Infrastructure Data Centers             Security Sensitive      High     12/4/2018  No date supplied           856  More than 2 years            N/A            N/A
IT Audit                AV/M Facility & Infrastructure Data Centers             Security Sensitive      High     12/4/2018  No date supplied           856  More than 2 years            N/A            N/A
IT Audit                                 HIPAA Security             Security Sensitive      High     9/4/2019       7/31/2020           582        1-2 years            251      6-12 months
IT Audit                                 HIPAA Security             Security Sensitive      High     9/4/2019       7/31/2020           582        1-2 years            251      6-12 months
Operational Audit                         Architecture & Engineering     Determine fair and reasonable      High     12/9/2019       6/30/2020           486        1-2 years            282      6-12 months
Operational Audit                         Architecture & Engineering     Management review over max      High     12/9/2019       6/30/2020           486        1-2 years            282      6-12 months
Operational Audit                         Architecture & Engineering             Contract accuracy      High     12/9/2019       6/30/2020           486        1-2 years            282      6-12 months
Operational Audit                      Ground Transportation - Taxicabs          Reconciliation process      High     12/1/2020      12/31/2020           128       0-6 months             98       0-6 months
Capital Audit Central Terminal Infrastructure Upgrade (Construction & Closeout)         Overbilling by contractor      High     3/24/2021       6/30/2021           15       0-6 months            -83         Not Due
IT Audit                         Disaster Recovery Capability             Security Sensitive   Medium    11/29/2017  No date supplied          1226  More than 2 years            N/A            N/A
IT Audit                  AV/M IT Change and Patch Management             Security Sensitive   Medium    12/4/2018       6/30/2019           856  More than 2 years            648        1-2 years
IT Audit                AV/M Facility & Infrastructure Data Centers             Security Sensitive   Medium    12/4/2018  No date supplied           856  More than 2 years            N/A            N/A
IT Audit               Security of Personal Identifiable Information             Security Sensitive   Medium    2/26/2019      12/31/2019           772  More than 2 years            464        1-2 years
IT Audit               Security of Personal Identifiable Information             Security Sensitive   Medium    2/26/2019       3/31/2020           772  More than 2 years            373        1-2 years
Operational Audit                          Marine Maintenance Shop         Keys and badges tracking   Medium    6/14/2019      12/31/2023           664        1-2 years           -997         Not Due
Operational Audit                          Marine Maintenance Shop     Fleet and fuel internal controls   Medium    6/14/2019      12/31/2023           664        1-2 years           -997         Not Due
IT Audit                                 HIPAA Security             Security Sensitive   Medium     9/4/2019       7/31/2020           582        1-2 years            251      6-12 months
IT Audit                                 HIPAA Security             Security Sensitive   Medium     9/4/2019       7/31/2020           582        1-2 years            251      6-12 months
IT Audit                      Closed Network System Security             Security Sensitive   Medium     9/5/2019       3/31/2020           581        1-2 years            373        1-2 years
IT Audit                      Closed Network System Security             Security Sensitive   Medium     9/5/2019       3/31/2020           581        1-2 years            373        1-2 years
IT Audit                      Closed Network System Security             Security Sensitive   Medium     9/5/2019       6/30/2020           581        1-2 years            282      6-12 months
IT Audit                 Inventory and Control of Hardware Assets             Security Sensitive   Medium    11/12/2019       6/30/2023           513        1-2 years           -813         Not Due
Operational Audit                         Architecture & Engineering                 Governance    Medium    12/9/2019       6/30/2020           486        1-2 years            282      6-12 months
IT Audit                      Network Password Management             Security Sensitive   Medium    3/20/2020      12/31/2022           384        1-2 years           -632         Not Due
IT Audit                      Network Password Management             Security Sensitive   Medium    3/20/2020       9/30/2020           384        1-2 years            190      6-12 months
IT Audit                      Network Password Management             Security Sensitive   Medium    3/20/2020      12/31/2020           384        1-2 years            98       0-6 months
IT Audit          Secure Configuration for Hardware and Software on             Security Sensitive   Medium    8/21/2020      12/31/2021           230      6-12 months           -267         Not Due
Mobile Devices, Laptops, Workstations and Servers
IT Audit          Secure Configuration for Hardware and Software on             Security Sensitive   Medium    8/21/2020      12/31/2021           230      6-12 months           -267         Not Due
Mobile Devices, Laptops, Workstations and Servers
IT Audit                               Malware Defenses             Security Sensitive   Medium     9/4/2020       6/30/2021           216      6-12 months            -83         Not Due
Capital Audit                             AOA Perimeter Fence            Liquidated damages   Medium     9/8/2020      12/31/2020           212      6-12 months            98       0-6 months
Lease and Concession Audit                         Concourse Concessions LLC             RE-2 policy review   Medium    9/10/2020      12/31/2020           210      6-12 months            98       0-6 months
IT Audit                 Inventory and Control of Software Assets             Security Sensitive   Medium    11/24/2020      12/31/2021           135       0-6 months           -267         Not Due
IT Audit                 Inventory and Control of Software Assets             Security Sensitive   Medium    11/24/2020      12/31/2021           135       0-6 months           -267         Not Due
IT Audit                 Inventory and Control of Software Assets             Security Sensitive   Medium    11/24/2020      12/31/2021           135       0-6 months           -267         Not Due
IT Audit                Malware Defenses - Aviation Maintenance             Security Sensitive   Medium    3/17/2021      12/31/2022           22       0-6 months           -632         Not Due
IT Audit                Malware Defenses - Aviation Maintenance             Security Sensitive   Medium    3/17/2021       6/30/2021           22       0-6 months            -83         Not Due
Capital Audit Central Terminal Infrastructure Upgrade (Construction & Closeout)       Critical milestones not met   Medium    3/24/2021       6/30/2021           15       0-6 months            -83         Not Due
Lease and Concession Audit      Seattle-Tacoma International Limousine Association (STILA)               MAG payments      Low     3/18/2021       3/31/2021           21       0-6 months             8       0-6 months
39



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