COMMISSION 
AGENDA MEMORANDUM                        Item No.          8g 
ACTION ITEM                            Date of Meeting     December 14, 2021 

DATE:     November 19, 2021 
TO:        Stephen P. Metruck, Executive Director 
FROM:    Wayne Grotheer, Director, Aviation Project Management Group 
Laurel Dunphy, Director, Airport Operations 
SUBJECT:  Zone 2 Ticket Counter Common Use Conversion Project (CIP#C801118) 
Amount of this request:               $1,870,000 
Total estimated project cost:          $2,000,000 
ACTION REQUESTED 
Request Commission authorization for the Executive Director to (1) proceed with design and
construction of the Zone 2 Ticket Counter Common Use Conversion project at Seattle-Tacoma
International Airport, (2) Use Port crews for construction. The amount requested is $1,870,000 
for a total project budget of $2,000,000. 
EXECUTIVE SUMMARY 
Seattle-Tacoma International Airport (Airport) has divided its ticket counter positions into zones,
numbered 1 through 7 from south to north. The zones are divided by "breezeway" corridors to
allow passenger traffic to proceed to the security checkpoints and rest of the Airport. This project
will replace 6 existing double ticket counter positions, currently being returned to the Port into 
common use ticket counter positions in Zone 2 for use by multiple airlines to accommodate
demand. Common use self-service kiosks will also be moved into the lobby to supplement
existing kiosks to allow for passenger self-check-in. An overhead dynamic digital sign will also be
installed in the Zone 2 lobby like the existing overhead dynamic signage in adjacent zones. 
Construction efforts will utilize a combination of small works contracts and Port resources. 
JUSTIFICATION 
As international routes serving the Airport market increase, there is additional demand for ticket
counter capacity. Check in lobby space is now the airport's biggest constraint to improving levels
of customer service. In January 2021, the Airport added Qatar Airways, in November added
WestJet Airlines, and for 2022 are planning for new service from Turkish Airlines. Turkish Airlines
will have to operate under reduced ticket counter capacity until this project can provide relief.
Any delays to this work could impact additional new service being considered for summer 2022. 

Template revised January 10, 2019.

COMMISSION AGENDA  Action Item No. __8g__                              Page 2 of 5 
Meeting Date: December 14, 2021 
This project will improve the efficient use of space to accommodate growth at SEA by replacing
underutilized airline specific ticket counters with common use counters. This will  provide
flexibility for use by any airline and create a consistent look throughout the ticket counter zones. 
This project supports the Aviation Division strategy to maximize the utilization and efficiency of
limited ticket counter space. 
Diversity in Contracting 
For the design portion of this project, the Port will be leveraging an existing IDIQ which has a 
fifteen percent (15%) WMBE goal. For construction the Port will be partnering with Port
Construction Services for small works contracts associated with this project. This will be a good
opportunity for WMBE firms to bid and serve as prime contractors given the size and scope of
work. The project team along with Diversity in Contracting department will outreach and support
WMBE firms as opportunities become available. 
DETAILS 
Scope of Work 
(1) Reuse existing casework both in place and moved from other locations at SEA. This may
include altering or replacing components as required to make functional and code
compliant. 
(2) Purchase and install new common use equipment, overhead monitors, and scales
necessary to make the ticket counters fully functional. 
(3) Relocate common use self-service kiosks from elsewhere and upgrade as necessary. 
(4) Install new magnetic queuing stanchions. 
(5) Install one (1) new overhead dynamic digital sign. 
Schedule 
Activity 
Design start                                     2021 Quarter 4 
Construction start                             2022 Quarter 1 
In-use date for ticket counters                 2022 Quarter 2 
In-use date for overhead dynamic sign        2022 Quarter 4 
Cost Breakdown                                     This Request           Total Project 
Design                                                    $470,000               $600,000 
Construction                                             $1,400,000             $1,400,000 
Total                                                         $1,870,000              $2,000,000 



Template revised June 27, 2019 (Diversity in Contracting).

COMMISSION AGENDA  Action Item No. __8g__                              Page 3 of 5 
Meeting Date: December 14, 2021 
ALTERNATIVES AND IMPLICATIONS CONSIDERED 
Alternative 1  Do not proceed with this project. 
Cost Implications: $130,000 (Amount expended to date) 
Pros: 
(1) There would be no capital costs associated with this alternative. 
Cons: 
(1) Ticket counter demand will be greater than the ticket counter capacity resulting in a
negative impact to operations and customer service. 
(2) The ability to accommodate new airline entrants would be limited. 
This is not the recommended alternative. 
Alternative 2  Convert Airline specific ticket Counter Positions to Common Use elsewhere within
the Airport. 
Cost Implications: While a specific cost estimate has not been prepared, costs would likely be
higher due to greater scope among other factors. 
Pros: 
(1)   May be able to utilize other airline specific ticket counters during underutilized in offpeak
times. 
Cons: 
(1)   Requires lease renegotiation with airlines. Airlines would need to agree to the change
and give back space to the Airport which is unlikely. 
(2)   Timing is not conducive to meet current operational demand. 
This is not the recommended alternative. 
Alternative 3  Convert airline specific ticket counter positions to common use in Zone 2 to
accommodate current and projected demand. Install common use self-service kiosks. Add
overhead digital sign. 
Cost Implications: $2,000,000 
Pros: 
(1)   Accommodates new or existing carriers at the lowest possible cost. 
(2)   Reclaims under-utilized ticket counter capacity. 
(3)   Continues use of digital signage in the ticket lobby consistent with other lobby zones. 
(4)   Additional kiosks help to grow common use at Sea-Tac and allow for a streamlined and
flexible check-in option for passengers. 
(5)   Re-utilizing existing casework is sustainable and reduces budget and schedule. 

Template revised June 27, 2019 (Diversity in Contracting).

COMMISSION AGENDA  Action Item No. __8g__                              Page 4 of 5 
Meeting Date: December 14, 2021 
Cons: 
(1) Existing casework will require effort to repair wear and tear from previous use. 
(2) Existing casework will have slight differences as they were manufactured at different
times by different projects. 
(3) Completing this project now will require the use of existing casework standards and may
not match forthcoming future casework standards. 
This is the recommended alternative. 
FINANCIAL IMPLICATIONS 
Cost Estimate/Authorization Summary              Capital        Expense           Total 
COST ESTIMATE 
Original estimate                                 $1,700,000               $0      $1,700,000 
Previous changes  net                            $224,000         $76,000        $300,000 
Revised estimate                                $1,924,000         $76,000      $2,000,000 
AUTHORIZATION 
Previous authorizations                            $130,000               $0        $130,000 
Current request for authorization                $1,794,000         $76,000      $1,870,000 
Total authorizations, including this request       $1,924,000         $76,000      $2,000,000 
Remaining amount to be authorized                    $0             $0             $0 
Annual Budget Status and Source of Funds 
This project, CIP C801118, was included in the 2022-2026 capital budget and plan of finance with
a budget of $2,096,000. The budget decrease of $172,000 is transferred to the Aeronautical
Reserve CIP (C800753) resulting in zero net change to the Aviation capital budget. The funding
source would be revenue bonds. 
Financial Analysis and Summary 
Project cost for analysis              $2,000,000 
Business Unit (BU)                  Terminal Building 
Effect on business performance     NOI after depreciation will increase due to inclusion of
(NOI after depreciation)             capital (and operating) costs in airline rate base 
IRR/NPV (if relevant)                N/A 
CPE Impact                       $.01 in 2023 
Future Revenues and Expenses (Total cost of ownership) 
This project is anticipated not to impact annual operating and maintenance (O&M) costs at this
time. However, additional information will be provided during design. 

Template revised June 27, 2019 (Diversity in Contracting).

COMMISSION AGENDA  Action Item No. __8g__                              Page 5 of 5 
Meeting Date: December 14, 2021 
ATTACHMENTS TO THIS REQUEST 
(1)   Presentation 
PREVIOUS COMMISSION ACTIONS OR BRIEFINGS 
None 
















Template revised June 27, 2019 (Diversity in Contracting).