Transcript

The Audit meeting scheduled for 2020-12-10 at Remote

  • I'M GOING TO KICK US OFF
  • THIS IS COMMISSIONER CALKINS CALLING TO ORDER THE PORT OF SEATTLE AUDIT COMMITTEE MEETING
  • TODAY IS THURSDAY, DECEMBER 10, 2020 AND THE TIME IS 1:31 P.M
  • WE ARE MEETING REMOTELY TODAY VIA THE TEAM'S PLATFORM TO COMPLY WITH THE GOVERNOR'S SAFE START STAY HEALTHY ORDER AND IN ACCORDANCE WITH PROCLAMATION 2028
  • PRESENT WITH ME TODAY ARE COMMITTEE MEMBERS COMMISSIONER STEPHANIE BOWMAN AND PUBLIC MEMBER CHRIS GERKE
  • WILL THE CLERK PLEASE CALL THE ROLE TO ENSURE ALL COMMITTEE MEMBERS ARE ON THE LINE? I WILL DO
  • I'M BEGINNING WITH COMMISSIONER BOWMAN
  • PRESENT
  • THANK YOU
  • PUBLIC MEMBER CHRISTINA GORKY
  • HELLO I'M HERE
  • THANK YOU
  • AND THEN OF COURSE, WE HAVE COMMISSIONER CALKINS
  • WE DO HAVE A FULL QUORUM
  • THANK YOU, CLERK HART
  • AS THIS IS A VIRTUAL MEETING WE HAVE MADE SPECIAL ARRANGEMENTS TO PROVIDE FOR REMOTE PARTICIPATION FOR ALL OF OUR STAFF, OUTSIDE, PRESENTERS, AND COMMITTEE MEMBERS
  • ALSO PLEASE NOTE THAT ALL VOTES, COMMENTS AND QUESTIONS TODAY WILL BE TAKEN BY A ROLL CALL METHOD AS A RESULT OF OUR VIRTUAL ENVIRONMENT
  • TO BE EQUITABLE WE'LL ASK ALL COMMITTEE MEMBERS TO SPEAK IN TURN AND WAIT TO BE RECOGNIZED BEFORE SPEAKING AS MUCH AS POSSIBLE
  • TO MAKE THIS MEETING MORE ACCESSIBLE TO THE PUBLIC THIS MEETING IS BEING LIVE STREAMED AND DIGITALLY RECORDED AND MAY BE VIEWED OR HEARD AT ANY TIME ON THE PORT'S WEBSITE
  • THE FIRST ORDER OF BUSINESS IS APPROVAL OF THE MINUTES FROM THE SEPTEMBER 24, 2020 AUDIT COMMITTEE MEETING
  • ARE THERE ANY CORRECTIONS TO THE MINUTES? ALL RIGHT, IS THERE A MOTION AND A SECOND TO APPROVE THE MINUTES? SO MOVED
  • AND I'LL SECOND, THAT COMMITTEE MEMBERS
  • THE QUESTION IS ON APPROVAL OF THE MINUTES
  • PLEASE SAY YES OR NO WHEN YOUR NAME IS CALLED
  • BEGINNING WITH COMMISSIONER BOWMAN
  • AYE
  • THANK YOU
  • COMMISSIONER CALKINS
  • AYE
  • THANK YOU
  • YOU HAVE TWO YESES AND ZERO NOES
  • ALRIGHT, THE MINUTES ARE APPROVED AS PRESENTED
  • OUR NEXT ITEM OF BUSINESS IS EXTERNAL AUDITS AND THE TOPIC IS 2020 AUDIT ENGAGEMENT SERVICE PLAN FROM MOSS ADAMS PRESENTERS, PLEASE UNMUTE YOURSELVES
  • COMMITTEE MEMBERS WILL REMAIN MUTED UNTIL THE PRESENTATION IS COMPLETE
  • AT THAT TIME, I WILL CALL ON EACH OF YOU TO ASK QUESTIONS OR MAKE COMMENTS
  • GLENN FERNANDEZ, WILL YOU PLEASE INTRODUCE THIS ITEM AND OUR PRESENTERS
  • YES, OUR SPEAKERS TODAY ARE OLGA DARLINGTON, THE AUDIT PARTNER AT MOSS ADAMS AND ANNA WALDRON, THE AUDIT MANAGER
  • THEY'LL BE PRESENTING THE 2020 AUDIT ENTRANCE PRESENTATION WHICH IS ESSENTIALLY THE OPENING MEETING
  • AND WITH THAT, OLGA AND ANNA I'LL HAND IT TO YOU
  • AND AS YOU NEED LAWRENCE TO SWITCH SLIDES, JUST SAY NEXT SLIDE, PLEASE
  • THANK YOU, GLENN
  • GOOD AFTERNOON COMMISSIONERS
  • IF WE COULD PLEASE GO AHEAD AND ADVANCE TO THE NEXT SLIDE
  • SO IT'S THAT TIME OF THE YEAR AGAIN
  • WE'RE BACK FOR ANNUAL AUDIT
  • WE STARTED OUR PLANNING PROCESS AND PERFORMANCE PROCEDURES A LITTLE BIT EARLIER LAST MONTH
  • SO I'M HERE TO ONCE AGAIN, PRESENT YOU WITH THE AUDIT SERVICE PLAN
  • THIS IS A SHORT PRESENTATION AND IS A SUMMARY OF A LENGTHIER DOCUMENT THAT PROBABLY IS INCLUDED IN YOUR AUDIT PACKETS THAT'S IN MUCH MORE DETAIL DESCRIBING THE PROCEDURES THAT WE'RE PLANNING TO PERFORM DURING THIS YEAR'S AUDIT
  • SO I'LL TALK REALLY QUICKLY ABOUT THE MOSS ADAMS TEAM, REINTRODUCE IT TO YOU IF YOU WILL
  • WE'LL TALK ABOUT THE SERVICES THAT WE WILL PROVIDE AND DELIVERABLES THAT WE'RE PLANNING ON PROVIDING AT THE END OF THE AUDIT, WE'LL TALK ABOUT RESPONSIBILITIES, DISCUSS THE TIMELINE, AND THE AUDIT PROCESS, AND TALK ABOUT SOME OF THE AREAS OF THE AUDIT FOR FOCUS FOR THIS PARTICULAR YEAR CONSIDERING HOW DIFFERENT IT IS
  • SO IF WE GO TO THE NEXT SLIDE WE'LL TALK ABOUT AS I MENTIONED REINTRODUCING THE CLIENT SERVICE TEAM TO YOU
  • MOST OF THESE FACES ARE FAMILIAR WITH MYSELF BEING THE LEAD PARTNER AND TAMMY ERICSON BEING THE PC PARTNER AND OF COURSE, ANNA WALDRON IS OUR MANAGER WHO IS REALLY THE STAR OF THE TEAM MAKING SURE THAT THINGS GO SMOOTHLY AS WE PERFORM THE AUDIT
  • THE NEW TEAM MEMBER THIS YEAR IS MAX JASPER
  • HE IS JOINING US ON THE IT TEAM
  • EVERY YEAR WE BRING NEW PEOPLE TO OUR TEAM JUST TO MAKE SURE WE KEEP THAT FRESH PERSPECTIVE FROM THE STANDPOINT OF AUDITING AND JUST COMMUNICATING WITH THE CLIENTS AND PERFORMING PROCEDURES
  • SO THIS YEAR ON THE IT TEAM, OUR LEADER HAS CHANGED AND IT'S NOW MAX
  • IF WE GO TO THE NEXT SLIDE, WE DIDN'T WANT TO STOP JUST SHOWING YOU THE LEADERSHIP
  • WE DO HAVE A MUCH BIGGER TEAM THAT MAKES THINGS HAPPEN AND REALLY DOES ALL OF THE HEAVY LIFTING WITH RESPECT TO THE AUDIT BUT THERE'S A PARTICULAR COUPLE OF PEOPLE ON THIS SLIDE THAT I WANTED TO HIGHLIGHT TO THE MEMBERS OF THE COMMITTEE AND THAT'S FIONA DANG WHO IS WITH BRANCH RICHARDSON COMPANY AND CARMELLE MARESCOT PALOMINO WHO IS WITH MARCO PALOMINO AND ASSOCIATES
  • THE REASON I WANT TO HIGHLIGHT THESE TWO INDIVIDUALS IS THAT WE ARE KEEPING OUR PROMISE TO THE PORT, TO MANAGEMENT, AND THE COMMISSIONERS WITH RESPECT TO PARTNERING WITH SMALLER BUSINESSES AND PROVIDE OPPORTUNITIES TO SMALLER BUSINESS INDIVIDUALS TO JOIN OUR AUDIT TEAM AND BE PART OF THE AUDIT AND PROVIDING SERVICES TO THE PORT
  • SO, FIONA DAN WITH BRANCH RICHARD HAS BEEN OUR PARTNER FOR ABOUT SEVEN YEARS
  • CARMELLE JOINED OUR TEAM LAST YEAR AND ONCE AGAIN, BOTH OF THEM WILL BE RETURNING TO BE PART OF OUR AUDIT TEAM THIS COMING YEAR
  • IF WE GO TO THE NEXT SLIDE
  • OKAY
  • THERE IS A WHOLE LOT, A LARGE NUMBER OF DELIVERABLES THAT WE PROVIDE AS A RESULT OF THE AUDIT
  • THE FIRST ONE OF COURSE IS THE REPORT ON THE FINANCIAL STATEMENTS OF THE PORT WHICH INCLUDES ENTERPRISE FUND AND FIDUCIARY FUNDS
  • FIDUCIARY FUND BEING JUST THE WAREHOUSEMEN'S PENSION TRUST FUND
  • IN ADDITION TO THAT, THERE ARE SEVERAL COMPLIANCE REPORTS AND ONE ON INTERNAL CONTROLS WHICH IS ISSUED UNDER GOVERNMENT AUDITING STANDARDS
  • ONE ON SCHEDULE OF EXPENDITURES OF FEDERAL AWARDS
  • THIS ONE IS FOR ALL OF THE GRANTS THE PORT RECEIVES FROM FEDERAL GOVERNMENT AND IT'S REPORTED UNDER UNIFORM AND GUIDANCE
  • THE BIGGER PART OF THE AUDIT THIS YEAR IN PARTICULAR UNDER UNIFORM GRANT GUIDANCE WILL BE WITH RESPECT TO THE CARES ACT FUNDING THAT THE PORT HAS RECEIVED EARLIER THIS YEAR
  • ADDITIONAL COMPLIANCE REPORT ON SCHEDULED PASSENGER FACILITY CHARGE PROGRAM RECEIVED AND EXPENDITURE
  • AND THERE'S TWO SEPARATES AGREED UPON PROCEDURES ENGAGEMENTS THAT WE PERFORM WITH RESPECT TO DEPARTMENT OF ECOLOGY AND ENVIRONMENTAL PROTECTION AGENCY
  • SO QUITE A FEW THINGS GOING ON
  • AS I MENTIONED, WE STARTED OUR AUDIT IN SEPTEMBER AND ALL OF THESE WILL BE COMPLETED AND DELIVERED BY THE END OF MAY
  • IF WE GO TO THE NEXT SLIDE
  • JUST A QUICK HIGHLIGHT ABOUT THE RESPONSIBILITIES OF THE AUDITOR AND MANAGEMENT
  • OF COURSE WE AS AUDITORS ARE REQUIRED TO ISSUE AN OPINION ON THE FINANCIAL STATEMENTS WHICH ARE MANAGEMENT'S RESPONSIBILITY
  • AS ALWAYS, MANAGEMENT HAS TAKEN THE RESPONSIBILITY VERY SERIOUSLY
  • SO WE REALLY JUST REALLY FOCUS ON PROVIDING THE AUDIT SERVICES RATHER THAN TAKING RESPONSIBILITY FOR ANY OF THE NUMBERS OR ANY OF THE REPORTING
  • WE WILL BE LOOKING AT INTERNAL CONTROLS AS PART OF OUR AUDIT, OF COURSE, AND PROVIDING ANY RECOMMENDATIONS OR ANY COMMENTS ON INTERNAL CONTROLS IF WE IDENTIFY ANYTHING
  • AND OF COURSE, AT THE END OF OUR AUDIT, WE WILL COME BACK TO YOU AND REPORT ON RESULTS OF THE AUDIT AND ANY FINDINGS IF WE HAVE ANY AT THAT TIME
  • IF WE ADVANCE TO THE NEXT SLIDE
  • I'M GOING TO PASS THE MICROPHONE IF YOU WILL TO ANNA WOLDEN, WHO WALK US THROUGH THE NEXT COUPLE OF SLIDES FOCUSING REALLY ON THE AUDIT EFFORT ITSELF
  • ANNA? THANKS OLGA SO, NEXT, WE HAVE A BRIEF OVERVIEW OF OUR TIMELINE FOR THE 2020 AUDIT
  • TIMING IS CONSISTENT WITH PRIOR YEAR
  • THE MAIN CHANGE IS REALLY THAT WE'LL BE PERFORMING OUR FIELD WORK, THE EXPECTATION IS 100% REMOTE THIS YEAR
  • DURING SEPTEMBER AND OCTOBER WE DID WORK WITH MANAGEMENT TO COMPLETE OUR AUDIT PLANNING AS WELL AS OUR INTERIM TESTING PROCEDURES WHICH MAINLY HAD TO FOCUS ON OUR ASSESSMENT OF INTERNAL CONTROLS
  • THEN DURING MARCH AND APRIL, WE'LL BE COMPLETING OUR FINAL AUDIT FIELD WORK FOR THE FINANCIAL STATEMENTS, THE SINGLE AUDIT TESTING, AS WELL AS THE PASSENGER FACILITY CHARGE AUDIT AND WE'LL BE ISSUING OUR OPINIONS FOR THOSE REPORTS NO LATER THAN APRIL 30TH
  • SUBSEQUENTLY IN MAY AND JUNE WE'LL BE COMPLETING OUR TWO AGREED UPON PROCEDURE ENGAGEMENTS REGARDING THE EPA AND DEPARTMENT OF ECOLOGY AND WE'LL REPORT BACK TO YOU A SUMMARY OF OUR AUDIT RESULTS
  • AND IF WE CAN GO TO THE NEXT SLIDE, PLEASE
  • SO, PRIOR TO THE START OF OUR AUDIT, WE ALWAYS PERFORM OUR PLANNING AND RISK ASSESSMENT PROCEDURES
  • WHEN ASSESSING FOR AUDIT RISK OUR MAIN FOCUS IS ON THE RISK OF MATERIAL MISSTATEMENT IN THE FINANCIAL STATEMENTS AND THIS INVOLVES AN ASSESSMENT OF INHERENT RISK, CONTROL RISK, AND DETECTION RISK, AS WELL AS A CONSIDERATION OF AREAS THAT COULD BE SUSCEPTIBLE TO FRAUD
  • OUR AUDIT IS DESIGNED TO PROVIDE REASONABLE RATHER THAN ABSOLUTE ASSURANCE THAT THE CONSOLIDATED FINANCIAL STATEMENTS ARE FREE FROM MATERIAL MISSTATEMENT THAT'S BECAUSE OUR PROCEDURES ARE PERFORMED ON A SAMPLE BASIS AND WE AREN'T TESTING 100% OF ACTIVITY FOR THE PORT
  • AND BASED ON THE RESULTS OF OUR RISK ASSESSMENT THAT'S REALLY HOW WE SET OUR AUDIT SCOPE AND APPROACH FOR THE YEAR
  • NEXT SLIDE, PLEASE
  • SO ONCE OUR PLANNING PROCESS IS COMPLETE, REALLY, THE BULK OF OUR TIME IS SPENT ON PERFORMING OUR TESTING PROCEDURES WHICH INVOLVES TESTING INTERNAL CONTROLS AS WELL AS PERFORMING BOTH ANALYTICAL AND SUBSTANTIVE TESTING PROCEDURES
  • SO OUR FOCUS ON INTERNAL CONTROLS IS REALLY AROUND THE BUSINESS PROCESS CYCLES THAT CARRY MORE INHERENT RISK
  • SO FOR THE PORT, OUR FOCUS IS ON IT GENERAL AND APPLICATION CONTROLS, REVENUE, DISBURSEMENTS, PAYROLL, FINANCIAL CLOSING REPORTING AND THEN OF COURSE COMPLIANCE WITH FEDERAL AWARDS AND THE PFC AUDIT GUIDE
  • OUR ANALYTICAL TESTING PROCEDURES INVOLVED THE USE OF HISTORICAL TRENDS, BUDGETS, OTHER PERTINENT INFORMATION WE CAN USE TO FORM IN AN INDEPENDENT EXPECTATION AND COMPARE THAT TO ACTUAL RESULTS
  • THE MAIN TESTING AREAS WHERE WE UTILIZE ANALYTICAL PROCEDURES ARE GOING TO BE IN REVENUE AND EXPENSES
  • HOWEVER, WE ALSO USE THEM TO GIVE A HOLISTIC LOOK AT OVERALL FINANCIAL ACTIVITY FOR THE YEAR
  • AND THEN OUR THIRD TESTING BUCKET IS SUBSTANTIVE TESTING PROCEDURES
  • THIS INCLUDES THINGS LIKE CONFIRMING ACCOUNT BALANCES WITH THIRD PARTIES, VOUCHING INFORMATION TO SUPPORTING DOCUMENTATION OR EXAMINING OBJECTIVE EVIDENCE, AS WELL AS OBTAINING REPRESENTATIONS FROM ATTORNEYS AND MANAGEMENT
  • AND OUR TEST OF DETAILS INVOLVE BOTH RANDOM AND JUDGMENTAL SAMPLING METHODOLOGIES
  • NEXT SLIDE, PLEASE
  • OKAY, DID YOU GO TO THE NEXT SLIDE
  • SORRY, IT MIGHT BE FROZEN FOR ME
  • BUT ON SLIDE 10 WE'VE CALLED OUT OUR MAIN AREAS OF EMPHASIS FOR OUR 2020 AUDIT
  • INTERNAL CONTROL TESTING IS GOING TO BE A CONTINUED AREA OF EMPHASIS FOR US EACH YEAR AS IT HELPS TO INFORM OUR OVERALL RISK ASSESSMENT OF THE ENTITY
  • AND THEN ADDITIONALLY JUST GIVEN THE ORGANIZATION TRANSITION TO A MOSTLY REMOTE WORK ENVIRONMENT DURING THE YEAR, AN IMPORTANT ASPECT OF OUR INTERNAL CONTROL ASSESSMENT THIS YEAR IS JUST DETERMINING IF THERE WAS ANY SIGNIFICANT DISRUPTION TO THE INTERNAL CONTROL ENVIRONMENT AS A RESULT OF THAT
  • AND THEN ADDITIONALLY NEW THIS YEAR WE'LL BE TESTING THE PORT'S COMPLIANCE WITH THE GRANT REQUIREMENTS OF THE CARES ACT FUNDS THAT WERE RECEIVED DURING THE YEAR
  • THIS WILL ROLL INTO OUR SINGLE AUDIT COMPLIANCE TESTING OF THE AIRPORT IMPROVEMENT FEDERAL PROGRAM WHICH WAS SELECTED AS A MAJOR PROGRAM THIS YEAR
  • AND NOW I'LL TURN IT BACK OVER TO OLGA
  • THANK YOU, ANNA
  • ONE ITEM I WANTED TO HIGHLIGHT WHEN WE ARE TALKING ABOUT FIELD WORK AND HOW WE WOULD BE PERFORMING AUDIT PROCEDURES IS WE HAVE STARTED AND PERFORMED OUR INTERIM WORK LAST MONTH ENTIRELY REMOTELY
  • THAT IS MOST LIKELY GOING TO BE PLANNED FOR FINAL FIELD WORK AS WELL
  • WE HAVE BEEN PERFORMING AUDITS REMOTELY FOR THE PAST 8 OR 9 MONTHS
  • SO IT'S WORKING OUT QUITE WELL WITH MANY OF OUR CLIENTS BUT NOT WITHOUT IT'S CHALLENGES CERTAINLY BUT WE'RE CONFIDENT THAT EVERYTHING IS GOING TO GO ACCORDING TO PLAN
  • DURING INTERIM WORK THE PORT STAFF WAS VERY HELPFUL AND VERY RESPONSIVE TO ANY AND ALL OF OUR QUESTIONS AND REQUESTS
  • SO WE DON'T ANTICIPATE TO HAVE ANY DELAYS AS A RESULT OF THIS NEW AND DIFFERENT WAY OF AUDITING
  • SO IF WE GO TO THE NEXT SLIDE, I THINK I JUST HAVE A LAST COUPLE OF REMINDERS THAT OUR RELATIONSHIP WITH THE AUDIT COMMITTEE IS THAT WE SEE YOU AS THOSE CHARGED WITH GOVERNANCE
  • AS I MENTIONED, WE WILL COME BACK AT THE END OF THE AUDIT TO REPORT THE FINDINGS OR ANY RESULTS OF THE AUDIT, WE DO HOPE THAT THIS COULD BE A TWO WAY COMMUNICATION SO IF YOU HAVE QUESTIONS OR CONCERNS OR ANYTHING ELSE BETWEEN NOW AND THE TIME THAT WE COME BACK TO REPORT ON THE AUDIT, YOU CAN FEEL FREE TO REACH OUT TO ANY ONE OF US ON THE AUDIT LEADERSHIP TEAM AND WE CAN ADDRESS THOSE CONCERNS OR QUESTIONS AS PART OF THE AUDIT
  • ALL RIGHT, SO IF WE GO TO THE NEXT SLIDE, I THINK THAT'S WHERE WE HAVE THE AUDIT LEADERS TEAM CONTACT INFORMATION SHOULD YOU REACH OUT OR DECIDE TO REACH OUT OR HAVE ANY QUESTIONS AFTER TODAY'S PRESENTATION
  • BUT AT THIS POINT I'M HAPPY TO TAKE ANY OTHER QUESTIONS FROM THE AUDIT COMMITTEE
  • THANK YOU, OLGA AND ANNA FOR YOUR
  • PRESENTATION COMMITTEE MEMBERS, CAN YOU PLEASE UNMUTE YOURSELVES FOR QUESTIONS AND COMMENTS, AND CLERK HART YOU PLEASE CALL THE ROLE? THANK YOU, AND WE ARE BEGINNING WITH COMMISSIONER BOWMAN
  • HI, I DON'T HAVE ANY QUESTIONS
  • I THINK YOU DID A REALLY EXCELLENT JOB OF SPECIFICALLY DESCRIBING THE AUDIT PROCESS AND WHAT YOU LOOK AT
  • OBVIOUSLY THOSE OF US ON THE COMMITTEE ARE FAMILIAR WITH THIS, BUT I THINK IT'S VERY HELPFUL FOR THE PUBLIC TO UNDERSTAND WHAT YOUR ROLE IS
  • SO LOOK FORWARD TO WORKING WITH YOU ALL
  • THANK YOU, COMMISSIONER BOWMAN
  • CHRISTINE GERKE
  • I JUST HAD A COUPLE OF QUESTIONS ON THE RISK ASSESSMENT
  • THE FIRST PART IS WITH 2020 IT SEEMS LIKE A MAJORITY OF THE YEAR IS GOING TO BE UNDER THIS NEW REMOTE ENVIRONMENT
  • DID THAT CHANGE THE INHERENT RISK ASSESSMENT ON THE PORT COMPARED TO PREVIOUS YEARS? IT DID
  • ANNA ALLUDED TO THE CHANGE IN OUR PROCESSES A LITTLE BIT IN A SENSE THAT WE'RE LOOKING A LOT MORE CLOSELY INTO INTERNAL CONTROLS AND PROCESSES IN GENERAL OF THE ORGANIZATION GIVEN THE FACT THAT A LOT OF EMPLOYEES ARE WORKING FROM HOME OR THERE'S JUST A DIFFERENT ENVIRONMENT
  • WE'RE LOOKING CLOSELY INTO THOSE INTERNAL CONTROLS TO MAKE SURE THAT THERE'S NO BREAKDOWN, AND THEN ON THE AUDIT SIDE, OF COURSE, WE WILL BE INTRODUCING ADDITIONAL SURPRISE PROCEDURES AND JUST ADDITIONAL TESTS JUST TO ADDRESS THAT RISK
  • SO IN YOUR INTERIM WORK, DID YOU SEE, I'M SURE YOU PROBABLY ALREADY STARTED LOOKING AT THE DIFFERENT CONTROLS THAT WERE PUT IN PLACE TO ADDRESS THE NEW ENVIRONMENT
  • I GUESS I JUST, WAS THERE A LOT THAT WOULD CHANGE OR WERE DIFFERENT FROM PREVIOUS YEARS? WE FOUND THAT CERTAINLY THERE WERE SOME CHANGES BUT NOTHING TO CHANGE THE STRUCTURE AND THE PROCESS IN A WAY THAT WOULD COMPROMISE THE CONTROL ITSELF OR CONTROL STRUCTURE
  • SO THERE'S A LOT OF ELECTRONIC CONTROLS THAT HAVE BEEN IMPLEMENTED AND JUST ARE COMPLEMENTARY, IF YOU WILL, CONTROLS
  • WE DID NOT IDENTIFY ANY, LIKE I SAID, ANY BREAKDOWN IN CONTROLS OR ANYTHING SIGNIFICANT TO REPORT TO YOU AS OF THE INTERIM WORK
  • AS OF NOW THERE'S A FEW RECOMMENDATIONS THAT WE HAD DISCUSSED WITH MANAGEMENT AND ARE FOLLOWING UP ON
  • THANK YOU
  • THANK YOU
  • MOVING TO COMMISSIONER CALKINS
  • JUST A COMMENT TO SAY OLGA I APPRECIATE YOUR MENTIONING THAT MAX IS NEW TO THE TEAM AND A FRESH SET OF EYES FOR IT
  • AND AT THE SAME TIME, I FEEL COMFORTED BY THE FACT THAT YOU AND ANNA ARE FAMILIAR FACES TO ME FROM PREVIOUS REPORTS AND HAVING THAT CONTINUITY UNDERSTANDING THE IDIOSYNCRASIES OF THE PORT, I THINK IS BENEFICIAL TOO
  • SO THAT'S A NICE BALANCE BETWEEN FRESH EYES AND FOLKS WHO HAVE BEEN AROUND THE BLOCK WITH US BEFORE
  • ANY FURTHER QUESTIONS OR COMMENTS BEFORE WE MOVE ON? THANK YOU SO MUCH, TEAM FROM MOSS ADAMS, FOR YOUR UPDATES AND WE LOOK FORWARD TO FUTURE COMMUNICATIONS
  • THANK YOU AND HAPPY HOLIDAYS TO ALL
  • YOU, TOO
  • MOVING TO UPDATES AND APPROVALS
  • OUR NEXT ITEM IS THE EXTERNAL AUDIT SERVICES CONTRACT EXTENSION FOR 2021
  • COMMITTEE MEMBERS WILL REMAIN MUTED UNTIL THE PRESENTATION IS COMPLETE
  • AT THAT TIME I WILL CALL ON EACH OF YOU TO ASK QUESTIONS OR OFFER COMMENTS
  • ACTION IS REQUESTED TODAY ON THIS ITEM
  • MR RUDY KALUZA I SEE YOU THERE
  • DIRECTOR OF ACCOUNTING AND FINANCIAL REPORTING IS PRESENTING
  • MR KALUZA YOU HAVE THE FLOOR
  • THANK YOU
  • I'M RUDY KALUZA, DIRECTOR OF ACCOUNTING AND FINANCIAL REPORTING
  • AND THANK YOU TO OUR AUDIT COMMITTEE FOR THE OPPORTUNITY TO PRESENT TO YOU THIS AFTERNOON
  • WE RESPECTFULLY REQUEST AUTHORIZATION FOR THE EXECUTIVE DIRECTOR TO EXTEND THE CURRENT EXTERNAL AUDIT SERVICE CONTRACT WITH MOSS ADAMS FOR ONE ADDITIONAL YEAR THROUGH MAY 2022
  • THIS WILL COVER THE AUDIT OF THE PORTS 2021 FINANCIAL PERIOD
  • THE CURRENT EXTERNAL AUDIT SERVICES CONTRACT COVERS FINANCIAL PERIODS 2016 THROUGH THIS YEAR, 2020
  • EXTENDING THE CONTRACT WILL ENABLE DEFERRING FOR ONE YEAR ISSUANCE OF A REQUEST FOR PROPOSAL TO ESTABLISH A NEW FIVE YEAR AUDITORS CONTRACT
  • AND THE REASON BEING IS THAT WE ARE IN A PANDEMIC SITUATION
  • WE EXPECT THE PANDEMIC AND ASSOCIATED CHALLENGES TO EXTEND WELL INTO 2021
  • THEN THIS ACTION SUPPORTS TO ENSURE WE HAVE A WELL VETTED DECISION PROCESS TO SELECT THE PORT'S INDEPENDENT EXTERNAL AUDITOR FOR THE NEXT FIVE YEAR CONTRACT
  • CHALLENGES, FOR EXAMPLE, WE'RE TRYING TO MITIGATE INCLUDE ONBOARDING NEW AUDITORS, ADMINISTERING THE SUBSTANTIAL FOCUS DURING THE INITIAL YEAR RAMP UP AND COORDINATION BETWEEN THE PORT AND THE AUDITORS, AND SUPPORTING THE DEPTH AND BREADTH OF THE AUDIT DURING THE COURSE OF THEIR FIELD WORK ALL IN A REMOTE ENVIRONMENT SHOULD A NEW CERTIFIED ACCOUNTING FIRM BE SELECTED
  • MOSS ADAMS WE WILL HAVE DEVELOPED A TRIED AND TRUE METHOD IN TERMS OF REMOTE WORK IN TERMS OF THE EXTERNAL AUDITOR AND PORT COLLABORATION
  • THAT WILL CONTINUE INTO THE EXTENDED PERIOD SHOULD BE AUDIT COMMITTEE SO APPROVE
  • THE PORT OF SEATTLE IS MULTIFACETED
  • WE HAVE A DIVERSE BUSINESS FOCUS
  • THIS ADDS COMPLEXITY TO OUR AUDITS AND IT IS IMPORTANT TO ENSURE THAT WE HAVE A WELL INFORMED INDEPENDENT AUDIT
  • AND I ALSO LIKE TO NOTE THAT TO SUPPORT THE PORT'S CURRENT FINANCIAL CHALLENGES EARLIER THIS YEAR FOR THE 2020 AUDIT, MOSS ADAMS OFFERED TO AND THE PORT GLADLY ACCEPTED NOT EXERCISING THEIR ANNUAL COST ESCALATION CLAUSE THAT THEY ARE ENTITLED TO PER THE CURRENT CONTRACT
  • IN ADDITION, THEY PROACTIVELY FOUND WAYS TO REDUCE CHARGES FOR VARIOUS AUDIT COMPONENTS
  • ALSO FOR THE EXTENSION, I PROPOSE FOR CONSIDERATION BY THE AUDIT COMMITTEE, MOSS ADAMS WILL AGREE TO KEEP THE AUDIT COST AS REDUCED FOR THIS YEAR FLAT FOR GOING INTO THE EXTENSION PERIOD
  • SO THEREFORE NO INCREASE
  • AND ALSO MOSS ADAMS COMMITTED TO CONTINUE THE WMBE WOMEN MINORITY BUSINESS ENTERPRISE PARTICIPATION IN AUDIT SERVICES CONTRACT THROUGH WHICH MUTUAL AGREEMENT WE RECENTLY UPPED TO 15%
  • THIS ENABLED ADDING THE OTHER WMBE FIRM AS WE SECURED THROUGH OUR PORT GEN PROGRAM, A PRIORITY OF THE PORT OF SEATTLE COMMISSION
  • IF THIS EXTENSION IS APPROVED BY THE AUDIT COMMITTEE, WE'LL PROCEED TO SEEK FOR COMMISSION APPROVAL OF THE CONTRACT EXTENSION IF THE CONTRACT EXTENSION VALUE REQUIRES COMMISSION ACTION
  • THANK YOU SO MUCH
  • RESPECTFULLY REQUEST YOUR FAVOABLE CONSIDERATION
  • THANK YOU FOR THE REPORT, RUDY
  • COMMITTEE MEMBERS, PLEASE UNMUTE YOURSELF FOR QUESTIONS AND COMMENTS
  • PRESENTERS, RUDY, YOU CAN REMAIN AUDIBLE
  • ANY ADDITIONAL QUESTIONS FROM COMMISSIONERS? I'LL LET CLERK HART GO THROUGH THE ROLE
  • THANK YOU
  • COMMISSIONER
  • BOWMAN, NO ADDITIONAL QUESTIONS
  • I SUPPORT THE STAFF'S RECOMMENDATION
  • IT SEEMS VERY REASONABLE
  • ONE YEAR EXTENSION SEEMS TO BE IN THE PORT'S BEST INTEREST, QUITE FRANKLY
  • AND I JUST WANT TO GIVE MY COMMENDATION TO THE STAFF AND OUR AUDITORS OF ALL OF THE WORK TO PERFORM AN AUDIT OFFSITE OR VIRTUALLY AS WE LIKE TO SAY THESE DAYS
  • VERY, VERY CHALLENGING
  • SO IT SEEMS LIKE THE MOST REASONABLE PATH FORWARD AND ABSOLUTELY SUPPORT IT
  • THANK YOU, RUDY
  • THANK YOU, COMMISSIONER
  • THANK YOU, COMMISSIONER
  • BOWMAN
  • MOVING TO MEMBER GERKE
  • WELL, I AGREE WITH THE MANAGEMENT'S RECOMMENDATION, I JUST WANT TO VERIFY, IS THERE ANY REGULATORY GUIDANCE THAT THIS EXTENSION COULD RESULT IN THE REGULATOR CRITICIZING THIS DECISION? THIS IS RUDY KALUZA, ACCOUNTING DIRECTOR, NO
  • THERE IS NO KNOWN
  • WE ARE FOLLOWING BEST PRACTICES WITH REGARDS TO CONTRACT WITH MOSS ADAMS AS IT IS WITH REGARD TO A ROTATION OF A PARTNER, MANAGING PARTNER, AS WELL AS NOW ROTATION OF THE IT MANAGER AS WELL
  • SO WITH REGARD TO INDEPENDENCE AND INFUSING THAT, AS EMPHASIZED BY COMMISSIONER CALKINS, WE ARE EXPERIENCING THAT
  • THERE'S NOTHING THAT WILL PRECLUDE THE ONE YEAR EXTENSION THAT WE'RE ASKING FOR CONSIDERATION AT THIS POINT
  • AND THEN CAN YOU JUST REMIND ME HOW LONG MOSS ADAMS HAS BEEN THE AUDITOR OF THE PORT? THIS IS ABOUT THE THIRD FIVE YEAR CONTRACT TERM THAT THEY'RE FINALIZING
  • BUT AGAIN THERE'S BEEN AUDIT PARTNER ROTATION
  • FOR EXAMPLE EVEN THE STAR BEINGS OXLEY ACT AS RELATES TO PUBLIC HEALTH COMPANIES DOES NOT REQUIRE ROTATION OF AUDIT FIRMS BASICALLY REQUIRES INDEPENDENCE, DUE DILIGENCE AND THAT'S HOW IT'S IMPLEMENTED WITH REGARD TO THE ROTATION OF MANAGING PARTNER AS WELL AS OTHER KEY MEMBERS AND MANAGEMENT TO ENSURE THAT THERE'S A FRESH SET OF EYES AS REFERENCED BY COMMISSIONER CALKINS
  • THANK YOU, RUDY
  • THANK YOU
  • THANK YOU
  • AND MOVING TO COMMISSIONER CALKINS
  • TWO THINGS
  • THE FIRST IS TO SAY I APPRECIATE THE UNILATERAL OFFER TO KEEP COSTS IN CONTROL BY OFFERING A CONTINUED RATE FOR 2021 AND THE DECREASED RATE IN 2020
  • IT'S MUCH APPRECIATED
  • AS WE DID A SOUP TO NUTS EXAMINATION OF OUR BUDGET THIS YEAR TO MAKE SURE WE LIMITED EXPENSES AS MUCH AS POSSIBLE IN A VERY CONSTRAINED REVENUE ENVIRONMENT
  • AND THEN SECOND TO JUST ASK OF RUDY AND GLENN TO HAVE A CONVERSATION WITH YOUR PEERS AT THE NORTHWEST SEAPORT ALLIANCE
  • COMMISSIONER BOWMAN AND I JUST JUST HAD OUR FINAL MEETING OF THE YEAR WITH THAT COMMITTEE AND THEY'RE CONSIDERING A SIMILAR ACTION AND I THINK THEY WOULD BENEFIT FROM THE EXPERIENCE YOU GUYS HAVE IN CONSIDERING THIS OPTION OF EXTENDING A CONTRACT FOR A YEAR
  • I THINK TO GET US THROUGH THE PANDEMIC
  • I CAN ANSWER THAT
  • THANK YOU, RUDY
  • GO AHEAD
  • IF I CAN BE RECOGNIZED PLEASE
  • THANK YOU
  • GO AHEAD
  • SO I HAVE BEEN IN DISCUSSION WITH THE ACCOUNTING DIRECTOR AT NORTHWEST SEAPORT ALLIANCE, PORT OF TACOMA AND I HAVE PROVIDED INSIGHT AS TO WHERE THE PORT OF SEATTLE IS LANDING
  • AND THEY ACKNOWLEDGE THE SAME RISK THAT THEY ARE TRYING TO MITIGATE
  • AND WHAT WE'RE TRYING TO DO IS BASICALLY ENSURE IN THIS SITUATION THAT'S VERY EXTREME TO US THAT WE'RE HAVING TO RELATE WITH EACH OTHER IN A REMOTE ENVIRONMENT
  • IT'S BETTER TO HAVE A WELL SEASONED KNOWLEDGEABLE TEAM OF OUR INSTITUTION THAT THEY WILL BE ABLE TO APPLY THIS YEAR SO THEY CAN GO INTO THE DEPTH AND BREADTH THAT'S NECESSARY AND EXPECTED OF OUR ELECTED OFFICIALS REGARDING THE SCRUTINY WE PROVIDE OVER OUR FINANCIAL AND ACCOUNTING OPERATIONS VERSUS SPENDING THAT EFFORT TRYING TO RAMP UP A GREEN SET OF EYES
  • WE'RE NOT GOING TO GET THE DEPTH THAT WE NEED
  • AND THAT'S THE BASIS ON WHICH I SUPPORTED AND RECOMMEND THAT THE ALLIANCE WOULD CONSIDER FOR THE COMMISSION AUDIT COMMITTEE, COMBINED MANAGING PARTNERS, COMBINED AUDIT COMMITTEE TO CONSIDER AS WELL
  • SO I HAVE BEEN IN DISCUSSION
  • I DEFINITELY VALUE GLEN'S VIEWPOINTS AND I DEFINITELY WILL FOLLOW YOUR ORDER TO PARTNER WITH GLEN TO HAVE THE DISCUSSION WITH THE ALLIANCE
  • THANK YOU
  • GREAT
  • IT DOES NOT SURPRISE ME AT ALL THAT YOU GUYS ARE OUT AHEAD OF US ON THIS
  • SO THAT'S GREAT
  • AND I SEE A QUESTION FROM DAN THOMAS ASKING HAVE WE CLARIFIED WHETHER THIS WILL REQUIRE COMMISSION ACTION
  • RUDY DO YOU WANT TO ANSWER THAT? MY UNDERSTANDING IS IT WOULD, BUT WE WOULD REFER TO THE JUDGMENT OF THE AUDIT COMMITTEE
  • ONLY BECAUSE THE DOLLAR VALUE IS 450,000 AND IT'S A CONTRACT EXTENSION
  • SO WE WOULD ASSESS THAT AND VALIDATE BACK TO THE AUDIT COMMITTEE
  • BUT IT WAS OUR INITIAL UNDERSTANDING THROUGH PROCUREMENT THAT IT WOULD REQUIRE THAT
  • AND HOW SOON WOULD THE COMMITTEE OR THE COMMISSION NEED TO PROVIDE A [INAUDIBLE] WELL AS TIMELY AS POSSIBLE OVER THE NEXT MONTH OR SO
  • WE RESPECT THAT DECEMBER AND JANUARY IS GOING TO BE A TOUGH MONTH BECAUSE WE ARE ASKING FOR YOUR CONSIDERATION OF MANY IMPORTANT ACTIONS
  • BUT DEFINITELY WE CAN PRIORITIZE ACCORDING TO YOUR GUIDANCE ON THIS
  • WELL, IF IT'S DEEMED, OBVIOUSLY WE HAVE OUR FINAL MEETING OF THE YEAR NEXT TUESDAY, THAT'S PROBABLY TOO QUICK TO TURN AROUND
  • [LAUGHTER] MAYBE IT COULD APPEAR ON THE CONSENT AGENDA IN JANUARY FOR CONSIDERATION, THE FIRST MEETING
  • IF IT'S NOT NEEDED SO WE WOULD NOTIFY YOU ACCORDINGLY, BUT WE WOULD VET IT FURTHER WITH THE PROCUREMENT IN THERE
  • COMMISSIONER CALKINS? YES
  • THERE MIGHT BE A POSSIBILITY YOU WOULD HAVE TO TELL US THAT IF YOU COULD JUST GET A MEMO IF WE COULD JUST PROVIDE AUTHORIZATION
  • I THINK THAT MIGHT GIVE YOU WHAT YOU NEED TO PROCEED, RIGHT? THAT WE MIGHT BE ABLE TO DO IT IN THE MEETING ON THE 15TH? UP TO YOU
  • OKAY, THANK YOU
  • THE MORE EXPEDITIOUS, MANNER AND LEAST IMPACTING TO THE COMMISSION, I THINK THAT WOULD BE THE BEST SOLUTION
  • THANK YOU FOR OFFERING THAT AS AN OPTION, COMMISSIONER BOWMAN
  • OKAY, AT THIS TIME, THE CHAIR WILL ENTERTAIN A MOTION TO APPROVE ITEM FOUR, THE EXTERNAL AUDIT SERVICES CONTRACT EXTENSION FOR 2021
  • SO MOVED
  • AND SECONDED
  • MEMBERS, PLEASE SAY YES OR NO WHEN YOUR NAME IS CALLED
  • THANK YOU
  • BEGINNING WITH COMMISSIONER BOWMAN
  • YES
  • THANK YOU
  • MEMBER GERKE
  • YES
  • THANK YOU
  • COMMISSIONER CALKINS
  • YES
  • THANK YOU
  • OH I'M SORRY, THERE ARE TWO YESES 0 NOES
  • I THINK THAT'S WHY THERE WAS A PAUSE
  • APOLOGIES I'M SO USED TO OUR NORMAL
  • [LAUGHTER] WITH THAT THE MOTION PASSES
  • TWO YESES
  • THANK YOU SO MUCH
  • THANK YOU, RUDY, THANK YOU
  • NEXT ON OUR AGENDA IS ITEM NUMBER 5-2020, AUDIT PLAN UPDATE, MR FERNANDEZ, YOU HAVE A REPORT? YES, WE DO
  • LAUREN IF YOU COULD PULL UP THE DECK
  • PERFECT, AND PERHAPS MOVE TO THE NEXT SLIDE
  • COMMISSIONERS, ON OUR 2020 AUDIT PLAN, HAPPY REPORT THAT EVERYTHING IN GREEN THAT YOU SEE OVER HERE IS COMPLETED
  • SO WE DID DEFER SEVERAL AUDITS THAT ARE IN RED TO 2021 AND WE WILL BE DOING THOSE AUDITS
  • WE DID JUST MOVE THEM OUT DUE TO THE PANDEMIC
  • I WILL NOTE THAT ALTHOUGH WE DID MOVE SOME OUT, WE DID PICK UP A FEW ADDITIONAL THINGS ALONG THE WAY THAT ARE REFLECTED IN THE GREEN
  • SO ALL IN ALL WE DID COVER A PRETTY COMPREHENSIVE AUDIT PLAN
  • NEXT SLIDE
  • OUR 2020 AUDIT PLAN, WE ISSUED 17 REPORTS, ONE ANALYSIS MEMO AND TWO SUMMARY REPORTS SHOWN HERE FOR A TOTAL OF 20 REPORTS
  • I THINK WE DID QUITE A FEW ON THE OPERATIONAL SIDE THIS YEAR PRIMARILY BECAUSE OF ALL THE CHANGES THAT ARE GOING ON THROUGH THE PANDEMIC I'LL TALK ABOUT PHEL IN A LITTLE BIT
  • AND THE FEMA WORK
  • CAPITAL SIDE, QE TRIMMED DOWN
  • WE NORMALLY TRY ABOUT FOUR PER YEAR THERE
  • JUST BECAUSE IT SLOWED DOWN TREMENDOUSLY WE EASED OFF THERE A BIT AND MOVED OUR RESOURCES TO OPERATION
  • AND ON THE IT SIDE, WE WERE NORMAL BUSINESS AS USUAL
  • WE WERE ABLE TO COMPLETE WHAT WE COMMITTED TO DOING
  • NOW THROUGH THE COURSE OF THESE AUDITS I WANT TO HIGHLIGHT THE BULK OF THE ISSUES ARE MEDIUM RISK
  • WE DID HAVE SOME HIGH RISK ISSUES THAT WE'LL TALK ABOUT TODAY
  • BUT FOR THE MOST PART, THEY WERE BASIC BLOCKING AND TACKLING ISSUES ON THE MEDIUM RISK SIDE WHICH WE NEED TO ADDRESS AND CONTINUE TO MAKE THE BUSINESS BETTER
  • ON AUDITS THAT WERE ADDED AND WORK THAT WAS ADDED, AT THE HUMAN RESOURCES DIRECTORS REQUEST, WE DID DO A TIME SENSITIVE PHEL AUDIT, AND THE PUBLIC HEALTH EMERGENCY LEAVE, THAT THE PORT OFFERED
  • ALSO AT THE TIME OF THE PANDEMIC WE TOOK ON SOME FEMA WORK, WHICH WE TALKED ABOUT AN EARLIER AUDIT COMMITTEE MEETING AND WE HELPED THE PORT IN CAPITALIZATION OF ASSETS
  • IT'S CALLED CONSTRUCTION WORKING PROCESS
  • BUT WHEN THESE AREN'T CAPITALIZED ON A TIMELY BASIS, THE ACCURACY OF THE FINANCIAL STATEMENTS CAN BE IMPACTED AND ACCORDINGLY THAT WOULD AFFECT WHAT MOSS ADAMS DOES AND IT COULD POTENTIALLY CREATE AN ISSUE THERE, SO VERY IMPORTANT TO HAVE ASSETS
  • ESPECIALLY BECAUSE OF THE SIZE AND SCALE OF THE ASSETS AND OUR CAPITAL PROGRAM, IT'S VERY IMPORTANT THAT WHEN THERE'S COMPLETE THAT WE CAPITALIZE THAT IN A TIMELY MANNER
  • WE WILL TALK MORE ABOUT THAT WHEN WE GO TO THE PLAN, OUR PROPOSED PLAN
  • AS ALWAYS, AS WITH ANY COMPANY OUT THERE, THE PORT CONTINUES TO HAVE OPPORTUNITIES TO STRENGTHEN INTERNAL CONTROLS AND ON THE CAPITAL FRONT IT'S CONTINUING JUST BECAUSE OF THE SCALE OF OUR PROGRAM THE OPPORTUNITY TO REDUCE COSTS TO CHANGE ORDERS AND SCHEDULE DELAYS
  • I THINK THE DESIGN WORK IN THE UPFRONT WORK LAYS THE FOUNDATION FOR A CAPITAL PROJECT AND OUR 2020 AUDIT PLAN CONTINUES TO SEE THAT
  • HOPEFULLY AS YEARS GO BY THESE WILL BE CHIPPED AT, REDUCED
  • NEXT SLIDE, PLEASE
  • A VERY QUICK HIGHLIGHT OF OUR SUGGESTED RECOVERIES FROM 2020 WHEN COMPARED TO 2019
  • ON THE CONCESSION FRONT, THESE ARE THE CONCESSION AREAS AT THE AIRPORT AND OCCASIONALLY IN THE SEAPORT AS WELL, WE IDENTIFIED UNDERREPORTED REVENUE, RELATIVELY SMALL BUT IT'S STILL 27,000 DOLLARS THAT WAS UNDERPAID TO THE PORT THAT WE RECOUPED
  • AND 2019 IT WAS A LITTLE BIT LARGER, PRIMARILY BECAUSE THE RENTAL CAR COMPANIES, SIXT BEING ONE OF THE LARGER ONES
  • AND WHEN WE FIND SOMETHING THERE, THE DOLLAR AMOUNTS ARE GENERALLY LARGER
  • SO WE WILL CYCLE THROUGH SOME LARGER ONES THIS COMING YEAR BUT THIS YEAR THEY WERE RELATIVELY SMALL
  • ON THE CAPITAL FRONT, YOU KNOW THERE'S ALWAYS MONEY LEFT ON THE TABLE AND SOMETIMES WE HIGHLIGHT THINGS THAT SUGGEST RECOVERIES ON THEM
  • MOSTLY BECAUSE DESIGN ISSUES AND YOU KNOW, SCHEDULE, NOT MEETING SCHEDULE WHICH RESULTS IN LIQUIDATED DAMAGES
  • SO ON 2020, WE RECOMMENDED RECOUPING 232,000 DOLLARS
  • AND IN 2019 QUITE A LARGER SUM BECAUSE OF THE THE CHECK BAGGAGE OPTIMIZATION
  • NEXT SLIDE, PLEASE
  • NOW, CONTROLLABLE COST OVERRUNS ON THE CAPITAL SIDE
  • IF THERE'S A MISTAKE MADE AND WE THINK BY DOING THINGS DIFFERENTLY THE PORT COULD HAVE AVOIDED SOME COSTS
  • WE HIGHLIGHT THOSE AS WELL
  • CLEARLY IN 2019 THE NOISE INSULATION PROGRAM IS SOMETHING WE HIGHLIGHTED
  • THAT MADE THE NUMBER HIGH
  • IN 2020 WE HIGHLIGHTED TWO ITEMS, THE SERVICE TUNNEL RENEWAL REPLACEMENT PRIMARILY BECAUSE OF THE TURN AROUND, BUS TURN AROUND THAT HAD TO BE BUILT BECAUSE CLARK WAS BEHIND ON THE IAF AND THE BUSES WEREN'T ABLE TO TURN AROUND SO THAT WAS AN ADDITIONAL COST NEEDED TO INCUR
  • AND THE A PERIMETER FENCE PROJECT THAT JUST HAD SOME DESIGN ISSUES THAT CAUSED IT TO BE OVER BUDGET
  • SO THAT'S SOMETHING I HIGHLIGHT THERE AS WELL
  • NEXT SLIDE, PLEASE
  • AND BEFORE I GO INTO OUR AUDIT UNIVERSE THIS IS THE FOUNDATION FOR OUR PLAN FOR 2021 I'LL STOP PAUSE AND COMMISSION CALKINS, COMMISSIONER BOWMAN, CHRIS GERKE, I'LL TAKE ANY QUESTIONS IF THERE ARE ANY
  • OTHERWISE I'M GONNA KEEP MOVING
  • WOULD YOU LIKE ME TO RUN THROUGH THE ROLE COMMISSIONER CALKINS? YES, PLEASE
  • BEGINNING WITH COMMISSIONER BOWMAN
  • NO QUESTIONS
  • THANK YOU, MEMBER GERKE
  • NO QUESTIONS, THANK YOU
  • COMMISSIONER CALKINS
  • NONE FOR ME AT THIS TIME
  • THANK YOU
  • VERY GOOD
  • I'LL CONTINUE
  • WHEN WE BUILD OUR AUDIT PLAN THE FIRST THING WE DO IS WE LOOK AT OUR AUDIT UNIVERSE, EVERYTHING AT THE PORT THAT WE AUDIT
  • WE TRY TO COMPREHENSIVELY CATCH EVERYTHING
  • ON THE OPERATIONAL SIDE WE LOOK AT ALL THE FUNCTIONAL DEPARTMENTS, WE LOOK AT STEVE, ALL HIS DIRECT REPORTS AND THE AREAS THAT THEY MANAGE AND THE SUB AREAS WITHIN THAT
  • AND WE COVER EVERYTHING
  • THEN WE, THIS IS MORE JUDGMENTAL, BUT THE COMPLIANCE REPUTATIONAL SAFETY FINANCIAL FRAUD RISK IS SOMETHING THAT WE BRAINSTORM ON IN HOUSE AND WE ASSIGN A SCORE TO THOSE
  • THOSE ARE ALSO INFLUENCED BY OUR RISK ASSESSMENT MEETINGS THAT WE HAVE
  • WE TALKED TO SENIOR STAFF, ALL OF STEVE'S DIRECT REPORTS, AND GET THEIR THOUGHTS AND THEIR CONCERNS AS WELL
  • AND THOSE PLAY INTO THESE NUMBERS A LITTLE BIT
  • ON THE SUBJECTIVE SIDE, THOSE MEETINGS REALLY AFFECT THE SUBJECTIVE SIDE MORE THAN THE OTHER ITEMS BUT ON THE SUBJECTIVE SIDE, WE ALSO TAKE WHAT WE'RE HEARING FROM COMMISSIONERS, WHAT WE'RE HEARING FROM OTHER SENIOR STAFF AND LINE STAFF, AND WE JUST LOOK AT PREVIOUS AUDITS AS WELL, AND INTEGRATE THAT INTO THIS
  • SO THIS BECOMES A FOUNDATION OF OUR PLAN
  • SOME OF THESE, YOU KNOW, THAT GET PICKED UP AND MOVED TO THE TOP ARE ALSO DRIVEN BY THE COMMISSION AND COMMISSION REQUESTS
  • WE'LL GET A LITTLE BIT MORE INTO THAT
  • NEXT SLIDE, PLEASE
  • ON THE CAPITAL FRONT
  • WE USE A VERY TEXTBOOK APPROACH WHERE WE LOOK AT SOME CRITERIA AND I'M GOING TO ASK SPENCER BRIGHT OUR CAPITAL AUDIT MANAGER ON MUTE
  • HE DID A BUNCH OF WORK HERE
  • THE BULK OF THE WORK AND HE'LL TALK A LITTLE BIT ABOUT THIS, ABOUT WHAT HE LOOKS AT
  • SPENCER, IF YOU COULD UNMUTE INTRODUCE YOURSELF FOR THE RECORD
  • THANK YOU, GLENN
  • GOOD AFTERNOON COMMITTEE MEMBERS
  • I'M SPENCER BRIGHT, THE CAPITAL PROJECTS AUDIT MANAGER FOR THE TEAM
  • FOR THE RISK ASSESSMENT APPROACH FOR CAPITAL PROJECTS
  • THERE ARE CURRENTLY MORE THAN 100 ACTIVE PROJECTS THROUGHOUT THE PORT
  • THE VALUE OF THESE PROJECTS RANGE BETWEEN 300,000 TO NEARLY 1,000,000,000 DOLLARS TOTALING IN TOTAL
  • 1.7 BILLION IN AVIATION AND NON AVIATION CONTRACTS
  • FOR MY RISK ASSESSMENT APPROACH CONSIDERING THE COST OF STAFF TIME TO PERFORM AN AUDIT COMPARED TO THE POTENTIAL BENEFITS THAT WOULD RESULT FROM THAT AUDIT, I DETERMINED THE PROJECTS OF 1,000,000 DOLLARS OR MORE IS A REASONABLE BASELINE TO START MY RISK ASSESSMENT
  • I USE A NUMERICAL RATING METHODOLOGY OF ONE TO 5 FOR ATTRIBUTES THE COMMONLY POSE THE HIGHEST RISK IN CAPITAL PROJECTS
  • THESE ATTRIBUTES INCLUDED THE CONSTRUCTION COSTS, THE TOTAL DOLLAR VALUE OF CHANGE ORDERS COMPARED TO THE ORIGINAL CONTRACT, THE CONTRACT TYPE ASSOCIATED WITH THE PROJECT DELIVERY METHOD, AND THE STATUS OF WHETHER A PROJECT IS ON SCHEDULE AND WITHIN BUDGET
  • BECAUSE THE FIRST FIVE ATTRIBUTES I USE ARE OBJECTIVE, I ALSO USE A SUBJECTIVE ATTRIBUTE, JUST BASED ON MY OWN KNOWLEDGE OF HOW A PROJECT IS GOING
  • BY UTILIZING THAT PARTICULAR SUBJECTIVE ATTRIBUTE THAT HELPS IDENTIFY SMALLER PROJECTS OR LESS COMPLICATED PROJECTS THAT MAY NOT OTHERWISE SHOW UP AS RISKY
  • NEXT SLIDE, PLEASE, LAUREN
  • SO, BASED ON MY ASSESSMENT, I IDENTIFIED FOUR PROJECTS AND TWO CONTINGENCY PROJECTS THAT I'M RECOMMENDING FOR THE 21 AUDIT PLAN
  • THE CENTRAL TERMINAL INFRASTRUCTURE UPGRADE PROJECT IS GOING TO BE SEPARATED INTO TWO AUDITS SO THAT THE ENTIRE LIFE CYCLE OF THIS PROJECT WILL BE REVIEWED
  • THE FIRST AUDIT COVERED THE PRECONSTRUCTION PHASES, WHICH IS THE BIDDING AND DESIGN AND THE RESULTS OF THAT AUDIT WILL BE DISCUSSED TODAY
  • THE SECOND AUDIT WHICH I'M RECOMMENDING FOR 2021 WILL COVER THE CONSTRUCTION AND CLOSE OUT PHASES
  • THE REMAINING THREE PROJECTS ARE THE NORTH TERMINAL UTILITIES UPGRADE, CHECKED BAGGAGE OPTIMIZATION AND THE RESTROOM RENOVATIONS PROJECT
  • IN CONSIDERATION OF THE TWO CONTINGENCY PROJECTS THAT I HAVE LISTED NORTH SATELLITE RENOVATIONS BOTH THESE PROJECTS ARE DEFINITELY THE LARGEST CURRENTLY
  • THE NORTH SATELLITE RENOVATIONS THAT IS NEARING COMPLETION
  • DURING THE PROJECT, THE PORT'S PROJECT MANAGEMENT TEAM UTILIZED A THIRD PARTY CONSTRUCTION AUDIT CONSULTING FIRM TO ASSIST
  • THAT FIRM REVIEWED THE REASONABLENESS OF CHANGE ORDERS AND PERFORMED LIMITED REVIEWS OF THE MONTHLY PAY APPLICATIONS THROUGHOUT THE PROJECT
  • SO THAT GAVE ME SOME COMFORT IN HOW THAT PROJECT WENT
  • FOR THE IAF, THERE ARE A CONSIDERABLE NUMBER OF AREAS TO REVIEW
  • IT WAS DEFINITELY A MULTI YEAR
  • COMPLICATED PROJECT
  • WITH MY TEAM BEING DOWN ONE POSITION THAT WON'T BE FILLED UNTIL AT LEAST 2022, I DO FEEL MY RESOURCES ARE LIMITED
  • IN ORDER TO REVIEW THE ENTIRETY OF THE IAF PROJECT, CONTRACTING WITH A THIRD PARTY FIRM TO ASSIST WOULD BE THE BEST ROUTE TO GO
  • HOWEVER, GIVEN THE FINANCIAL CONSTRAINTS IN 2021 RECRUITING AN OUTSIDE FIRM JUST MAY NOT BE FEASIBLE
  • AND GLENN, BEFORE I I OPEN IT UP, DO YOU HAVE ANYTHING TO ADD? YES, THIS SHOULD PROBABLY BE
  • I KNOW COMMISSIONER BOWMAN AND I TALKED ABOUT THIS ON THE IAF MAYBE IN 2022 SO THE NEXT YEAR'S PLAN WHEN WE DO BUILD IT, A THOROUGH LOOK BACK AT THE IAF AND THERE'S PROBABLY GOING TO BE MONEY LEFT ON THE TABLE
  • COMMISSIONER BOWMAN, PLEASE
  • OH, THANK YOU
  • I WOULD AGREE, SPENCER IT'S GOING TO BE AN ENORMOUS UNDERTAKING
  • AND IN FACT, WHILE THE FIRST OPENING OF THE IAF WILL OCCUR THIS SPRING IN 2021 THERE'S OTHER PHASES OF THE PROJECT THAT ARE PART OF THE OVERALL PROGRAM THAT WON'T BE COMPLETED
  • SO I WOULD ABSOLUTELY SUPPORT WAITING UNTIL 2022 FOR THAT MORE COMPLETE AUDIT AND WE HAVE THE RESOURCES AVAILABLE BUT MOSTLY JUST TO LET THE PROJECT HOPEFULLY COME TO MORE COMPLETION
  • THANK YOU ANY OTHER QUESTIONS FROM COMMISSIONER CALKINS OR CHRISTINA GERKE FOR SPENCER? NO QUESTIONS
  • THANK YOU, SPENCER
  • THANK YOU, NONE FROM ME EITHER
  • I ALSO WOULD LIKE TO POINT OUT THAT IN ALL OF THESE SLIDES THAT IN THE APPENDIX OF THIS DECK IS OUR AUDIT UNIVERSE AND IT LISTS OUT ALL OF THE AUDITABLE PROJECTS FOR THE OPERATIONAL SIDE, THE OPERATIONAL ENTITIES AND THE DETAILS OF OUR SCORING
  • SO THERE'S A LOT OF DETAILS FOR THE PUBLIC IN THE APPENDIX ON THIS
  • MICHELLE NEXT SLIDE PLEASE
  • OR LAUREN
  • COMMISSIONERS, THE NEXT IMPORTANT ELEMENT OF OUR AUDIT PLAN IS THE IT AUDIT PLAN
  • I'M GOING TO ASK THE IT MANAGER TO UNMUTE AND TALK A LITTLE BIT ABOUT THIS SLIDE
  • HE'S THE SUBJECT MATTER EXPERT AND HE'LL TALK MORE SPECIFICALLY ABOUT THE CIS IN THAT SECURITY TOP 20 AND EVERYTHING ELSE HERE
  • BRUCE
  • GOOD AFTERNOON, EVERYONE
  • I'M BRUCE CLAUSE, THE IT AUDIT MANAGER FOR THE PORT
  • GLENN HIRED ME IN 2018 SPECIFICALLY TO DEVELOP AN IT AUDIT PROGRAM AND TO PERFORM IT AUDITS AND SINCE THE PORT HAS NOT HAD A COMPREHENSIVE IT AUDIT PROGRAM PRIOR TO THIS, WE DECIDED TO GO WITH AN OUTSIDE AGENCY CALLED THE CENTER FOR INTERNET SECURITY BECAUSE THEY HAVE SPENT A FAIR AMOUNT OF TIME OVER THE LAST DECADE DEVELOPING A SERIES OF 20 AUDITS THAT SPECIFICALLY LOOK AT HIGH RISK HIGH VALUE IT CONTROLS
  • AND SO IT'S OUR INTENTION IN THE FIRST TWO YEARS OF OUR PROGRAM TO EXECUTE THESE 20 AUDITS WHICH WILL GIVE US A GOOD BASELINE OF THE EFFECTIVENESS OF OUR HIGH RISK IT CONTROLS
  • IN ADDITION TO THESE 20 AUDITS WE'LL ALSO LOOK AT RECOMMENDATIONS BY MANAGEMENT OR THE COMMISSION IN AREAS THEY WANT US TO LOOK AT AND WE ALSO LOOK AT ANY KIND OF EMERGING THREAT THAT MIGHT POP UP, SOMETHING ON THE FRONT OF THE WALL STREET JOURNAL OR SOMETHING
  • ONCE WE CYCLE THROUGH THOSE 20 AUDIT IN THE FIRST TWO YEARS OF THE PROGRAM WE'LL THEN MOVE TO A MORE CLASSIC APPROACH OF LOOKING AT IT RISKS
  • ON THE NEXT SLIDE PLEASE
  • SO FOR 2021 OUR PROPOSED IT AUDIT SCHEDULE
  • WE HAVE TWO AUDITS AT THE VERY BEGINNING WHICH ARE BOTH MANAGEMENT REQUESTS
  • ONE IS THE T2 AIRPORT PARKING REVENUE SYSTEM REPLACEMENT THAT'S BEEN ON OUR SCHEDULE FOR LIKE THE LAST TWO YEARS
  • THE PROJECT HAS TAKEN A LITTLE BIT LONGER TO COMPLETE
  • SO WE'VE PUSHED IT OFF UNTIL THEY'VE COMPLETED IT
  • ANTICIPATE COMPLETING IT BY THE MIDDLE OF THIS YEAR
  • THE SECOND ONE IS SOMETHING THAT WAS REQUESTED LAST YEAR BY THE COMMISSION WAS TO HAVE US LOOK AT ANY IT CONTROL AREAS AROUND BIOMETRICS AND SPECIFICALLY IT LOOKS LIKE WE'RE PROBABLY GOING TO LOOK AT THE BIOMETRIC AIR EXIT PROGRAM
  • AS FAR AS I CAN TELL THAT STARTED TO GO INTO EFFECT IN DECEMBER
  • SO THERE'LL BE SOMETHING FOR US TO LOOK AT NEXT YEAR
  • IN ADDITION TO THAT, WE HAVE TWO CENTER FOR INTERNET SECURITY AUDITS
  • MALWARE DEFENSES AND CONTINUOUS VULNERABILITY MANAGEMENT
  • AND WE'LL ALSO BE DOING THE ANNUAL REVIEW THAT WE'RE REQUIRED TO DO CONTRACTUALLY ON OUR CREDIT CARD PROCESSING CALLED THE PAYMENT CARD INDUSTRY AUDIT
  • AND THIS YEAR AS A MATTER OF FACT, NEXT YEAR IN 2021, WE NOW HAVE ONE OF OUR STAFF MEMBERS WHO IS CERTIFIED TO BE ABLE TO PERFORM THAT AUDIT SO WE'LL BE DOING IT INTERNALLY INSTEAD OF HIRING AN OUTSIDE ASSESSOR TO PERFORM THAT FOR US
  • IN ADDITION WE'VE ADDED TWO CONTINGENCY AUDITS SO THAT IF SOMETHING HAPPENS LIKE THIS YEAR, WHEN THERE ARE SOME AUDITS THAT WE CAN'T PERFORM BECAUSE DIFFERENT DEPARTMENTS GET IMPACTED AND CAN'T CAN'T HELP US WITH THE AUDIT, WE'LL HAVE OTHER AUDITS THAT WILL BE APPROVED THAT WE CAN GO TO
  • THAT SHOULD BE IT GLEN
  • OKAY, THANK YOU
  • COMMISSIONERS, ANY QUESTIONS FOR BRUCE? COMMISSIONER CALKINS WOULD YOU LIKE ME TO RUN THROUGH THE ROLE? YES, PLEASE, THANK YOU
  • BEGINNING WITH COMMISSIONER BOWMAN
  • NO QUESTIONS RIGHT NOW
  • THANK YOU
  • THANK YOU
  • MEMBER GERKE
  • NO QUESTIONS
  • THANK YOU VERY MUCH
  • THANK YOU, AND THEN COMMISSIONER CALKINS
  • NONE AT THIS TIME
  • THANK YOU VERY GOOD
  • THE MOVING ALONG
  • NEXT SLIDE, PLEASE
  • SO WE HAVE ABOUT 129 LEASES IN OUR RISK UNIVERSE AND OUR LEASE POPULATION
  • THESE ARE CONCESSIONAIRES THAT PAY US PERCENTAGE REVENUE
  • IT IS AN HONOR SYSTEM TO SOME EXTENT WHERE THEY PROVIDE US THEIR FINANCIAL STATEMENTS AND SAY THIS IS WHAT WE OWE YOU AND THEY PAY BASED ON THAT
  • SO PERIODICALLY AS WITH MANY OTHER AIRPORTS IN THE UNITED STATES, MOST OF THEM HAVE PROGRAMS THAT GO LOOK AT THE CONCESSION REVENUE JUST TO MAKE SURE THAT WHAT'S BEING RECEIVED IS ACCURATE
  • SO WE WE CYCLE THROUGH THOSE, WE'VE BROKEN THEM OUT INTO HIGH, MEDIUM, AND LOW RISK
  • WELL RATINGS, NOT RISK
  • IT'S JUST RATING BASED ON REVENUE
  • AND THE HIGH REVENUE CONCESSIONAIRES GET LOOKED AT EVERY FIVE YEARS
  • THE MEDIUM, EVERY 10, AND THE SMALLER ONES AS NEEDED
  • WE'VE CREATED, BASED ON THIS POPULATION, WHICH CONCESSIONAIRES WE'RE GOING TO LOOK AT NEXT YEAR
  • NEXT SLIDE
  • THIS SLIDE ESSENTIALLY HIGHLIGHTS WHAT WE'LL BE LOOKING AT
  • SOME OF THESE ARE CARRY OVER, SOME THIS YEAR
  • PRIMARILY LENLYN WAS A BIG ONE THAT WE MOVED INTO 2021 FROM 2020 BUT THE KEY ITEM HERE IS UBER AND WE GOT A NEW CONTRACT WITH THEM
  • IT'S A LOT OF REVENUE AND THEY ARE GROWING SO IT'S SOMETHING THAT WE LOOK AT WHILE WE'RE DOING THAT
  • [INAUDIBLE] WE'LL REQUEST AND RECOMMEND WE PICK UP LYFT AS WELL
  • AND THEN THE SEATTLE TACOMA INTERNATIONAL LIMO ASSOCIATION
  • THE DILETTANTE CHOCLATE AND FRUIT AND FLOWER
  • THE CONTINGENCY AUDIT IS IN CASE SOMETHING CHANGES AND, YOU KNOW, WE CAN'T DO ONE FROM ABOVE OR WE JUST HAVE EXTRA TIME BECAUSE WE COVERED OUR AUDIT PLAN [INAUDIBLE] SOMETHING WE PICK UP AS A CONTINGENCY AUDIT
  • NEXT SLIDE, PLEASE
  • SO THIS SLIDE ESSENTIALLY SHOWS OUR TRENDING
  • IN 2020 WE DID ABOUT 20 AUDITS AND WE'RE PROPOSING 20 AUDITS IN 2021 AS WELL
  • THE DOWNTICK IN 2019 IT WAS PRIMARILY BECAUSE WE HAD SOME PRETTY BIG AUDITS IN 2019 THAT TOOK A LOT OF TIME
  • SO IT'S NOT ALWAYS ABOUT THE NUMBERS IT'S ABOUT THE LEVEL OF EFFORT THAT GOES INTO THE AUDITS
  • IN 2019 WE DID HAVE THE AD AUDIT, THE NOISE INSTALLATION PROGRAM THAT TOOK QUITE A BIT OF TIME
  • NEXT SLIDE, PLEASE
  • SO, COMMISSIONERS, THIS IS A SUMMARY OF OUR AUDIT PLAN
  • THERE IS AN ADDITIONAL SLIDE THAT TALKS ABOUT THE CONTINGENCY AUDITS THAT I TALKED ABOUT EARLIER
  • BUT THIS IS THE KEY AUDIT PLAN
  • THE LIMITED CONTRACT [INAUDIBLE] ON THAT I TALKED ABOUT, THE OPERATIONAL THAT ON THE FIRST SLIDE I TALKED ABOUT
  • IN THIS I WANT TO HIGHLIGHT THAT JUST THE NOISE MONITOR DATA ACCURACY WAS SOMETHING THAT COMMISSIONER BOWMAN REQUESTED AT ONE OF THE COMMISSION MEETINGS
  • WE CAPTURED THOSE AND [INAUDIBLE] IF WE HAVE THE RESOURCES
  • THE ART PROGRAM, PRIMARILY BECAUSE THIS IS A REQUEST FROM COMMISSIONER STEINBREUCK AND THE BIG ISSUE OR CONCERN HERE IS ARE WE FUNDING THE RIGHT PERCENTAGE TO THE ART PROGRAM? AND ARE WE MANAGING THE ASSETS? BECAUSE THERE'S QUITE A SIGNIFICANT CHUNK OF PARK OUT THERE THAT'S WORTH QUITE A BIT SO HOW ARE WE MANAGING THOSE AND TRACKING THOSE? CAPITAL SIDE, SPENCER TALKED ABOUT THAT
  • AND ON THE INFORMATION TECHNOLOGY SIDE, BRUCE TALKED ABOUT THOSE
  • THE NEXT SLIDE
  • LAUREN, COULD YOU JUMP TO THE NEXT SLIDE BEFORE? THESE ARE THE CONTINGENCY AUDITS THAT I TALKED ABOUT
  • AND I'LL PAUSE THERE
  • AND LAUREN IF YOU CAN GO BACK ONE SLIDE, I WILL PAUSE THERE AND ASK AND ENTERTAIN ANY QUESTIONS AT THIS POINT ON OUR 2021 AUDIT PLAN
  • BEGINNING WITH COMMISSIONER BOWMAN
  • I DON'T HAVE ANY QUESTIONS, ALTHOUGH I'M GLAD TO SEE
  • I JUST WANTED TO COMMENT I'M GLAD TO SEE THIS LIST PUT TOGETHER AND ESPECIALLY THE SOUTH KING COUNTY FUND JUST TO MAKE SURE THAT
  • I REALLY APPRECIATE A GOOD LOOK AT THAT PROGRAM AND IF THERE'S ANY IMPROVEMENTS THAT NEED TO BE MADE
  • IT'S A NEWER FUND FOR US
  • WE WANT TO MAKE SURE THAT WE ARE FOLLOWING THE LETTER OF THE LAW
  • SO THANK YOU FOR INCLUDING THAT
  • THANK YOU COMMISSIONER BOWMAN
  • MEMBER GERKE
  • YEAH, I JUST WANT TO MAKE SURE I UNDERSTOOD BECAUSE THERE WAS TWO AUDITS FROM 2020 THAT WAS APPROVED TO CARRY INTO 2021 BUT YOU DON'T HAVE THEM ON YOUR PROPOSED 2021 AUDIT PLAN
  • AND WHICH AUDITS? I THINK ONE IS THE OUTSIDE SERVICES PROFESSIONAL
  • YOU HAVE IT ON YOUR CONTINGENCY LIST
  • I THINK THE OTHER ONE IS CONCESSIONS INTERNATIONAL LLC
  • SO I JUST WANTED TO KIND OF CLOSE THE LOOP ON THAT
  • ON THE OUTSIDE SERVICES, THE REASON WE PUT IT ON THE CONTINGENCY WAS PRIMARILY BECAUSE WE DON'T HAVE THE RESOURCES TO DO IT RIGHT NOW
  • WE HAD IT ON THE PLAN
  • IF WE HAVE THE RESOURCES, WE WILL DO IT
  • THIS IS A REQUEST TO FOCUS
  • WE DID AN OUTSIDE SERVICES AUDIT IN 2019 LOOKING AT [INAUDIBLE] AND THEN WE WERE ASKED TO CAN LOOK AT LEGAL FEES AS A SEPARATE SUBSET OF OUTSIDE SERVICES
  • WE'VE GOT IT ON THE 2021 CONTINGENCY AUDITS RIGHT NOW
  • AND THE ONLY REASON I MOVED IT THERE IS BECAUSE WE FELT SOME OF THESE OTHER ITEMS WERE MORE CRITICAL BASED ON OUR RESOURCES AND WE'VE JUST GOT TO MANAGE THAT
  • SO WHEN IT CAME OUT ON THE RISK ASSESSMENT, DID THE RISK DECREASE FROM PRIOR ASSESSMENTS
  • IT'S PART OF CPO AND CPO IS ALWAYS AT THE TOP
  • SO IT'S ALWAYS GOT A HIGH RISK DEPARTMENT
  • AND ALL THESE CONTRACTS THAT FALL IN THERE ARE IMPORTANT
  • SO IT IS JUST AS IMPORTANT AS EVERYTHING ELSE, I DON'T DISAGREE
  • I JUST WANT TO KNOW IF WE'VE IDENTIFIED IT AS HIGH RISK AND WE SAID WE WERE GOING TO DO IT IN 2021, I JUST KIND OF WANT TO BE REALLY CLEAR ON WHY WE DECIDED IT'S NOT A PRIORITY TO BE DONE NOW IN 2021
  • AND I WANT TO ECHO THAT IT IS IMPORTANT
  • WE'RE NOT TAKING IT DOWN ON RISK IT'S JUST THAT WE DON'T HAVE THE RESOURCES TO DO IT
  • OKAY, SO IS THAT RESOURCES ON INTERNAL AUDIT SIDE OR MANAGEMENT RESOURCE SIDE? INTERNAL AUDIT SIDE RIGHT NOW
  • OKAY
  • WHAT ABOUT THE CONCESSION INTERNATIONAL LLC? THAT I AM GOING TO ASK DAN CHASE, IF YOU'RE ON THE LINE
  • IF YOU COULD UNMUTE AND GIVE SOME GUIDANCE ON THAT AND WHAT WE DID THERE
  • YEAH, CAN EVERYBODY HEAR ME? OKAY, YES, OKAY
  • I'M BROUGHT IN FOR THE TOUGH QUESTIONS RIGHT? CHRISTINA I'LL HAVE TO GO BACK AND LOOK
  • THERE WAS SOMETHING AROUND THAT CONTRACT ENDING AND IT MAY HAVE ENDED IN 2018 AND SO IT MIGHT HAVE PRECLUDED US FROM ACTUALLY PERFORMING AN AUDIT AT THIS POINT
  • THAT'S MY RECOLLECTION, BUT I'LL HAVE TO GO BACK AND DOUBLE CHECK TO MAKE SURE
  • SO IN THE CONTRACT IT USUALLY HAS LANGUAGE THAT SAYS THAT YOU CAN GO BACK THREE YEARS
  • AND SO IF THE CONTRACT, THESE CONTRACTS ARE STOPPING AND STARTING THROUGHOUT THE COURSE OF THE YEAR AND IF THE CONTRACT HAD ENDED IN EARLY 2018 THEN I THINK WE WOULD HAVE BEEN OUTSIDE OF THE ABILITY TO GO BACK AND AUDIT FOR THE PERIOD THAT WE WANTED TO AUDIT
  • I JUST WANT TO BE CLEAR BECAUSE EARLIER IN THE PRESENTATION WE SAY WE DEFERRED THESE TWO TO 2021 AND THEN WE GET TO THE 2021 AUDIT PLAN AND THEY'RE NOT ON THE PLAN
  • AND I JUST FEEL LIKE THAT NEEDS TO BE CLEAR
  • I AGREE AND WILL NOTE THAT
  • I WILL HIGHLIGHT THAT AND CORRECT THAT
  • I WILL ALSO VERIFY WITH DAN OFFLINE THAT WHAT HE SAID IS ACCURATE
  • BELIEVE IT IS
  • AND WE'LL SEND YOU A NOTE ON THAT AND WE'LL POST THAT AS WELL
  • OKAY, THANK YOU
  • MOVING TO COMMISSIONER CALKINS
  • NO FURTHER QUESTIONS FOR ME
  • I BELIEVE AT THIS TIME I WILL ENTERTAIN A MOTION TO APPROVE ITEM SIX, THE PROPOSED 2021 INTERNAL AUDIT PLAN
  • SO MOVED
  • AND SECONDED
  • THE MOTION WAS MADE AND SECONDED
  • MEMBERS PLEASE SAY YES OR NO WHEN YOUR NAME IS CALLED
  • COMMISSIONER BOWMAN
  • YES
  • THANK YOU
  • COMMISSIONER CALKINS
  • YES
  • THANK YOU
  • YOU HAVE TWO YESES AND ZERO NOES
  • ALRIGHT, THE MOTION PASSES
  • MOVING ON TO ITEM SEVEN, OPEN ISSUE FOLLOW UP UPDATE
  • MR FERNANDEZ
  • OKAY, NEXT
  • MORE SLIDE, PLEASE
  • SO, THIS IS A PROCESS WE INSTITUTED A COUPLE OF YEARS AGO ON FOLLOW UP
  • ESSENTIALLY FOLLOWING UP AT ALL OUR AUDITS AND GIVING TRANSPARENCY TO THE PUBLIC AND TO THE COMMISSION AND THE AUDIT COMMITTEE THAT THE ISSUES THAT WE IDENTIFY ARE BEING ADDRESSED
  • THIS PARTICULAR CHART AND REQUEST WAS FROM CHRISTINA GERKE THAT WE AGE THEM AND SHOW ALL THE OUTSTANDING ISSUES BOTH FROM THE DUE DATE AND FROM THE TIME OF THE REPORT ISSUANCE FROM THE TARGET DATE
  • THE STORY THAT THIS TELLS YOU HERE IS THAT THERE ARE SOME ISSUES THAT ARE OUTSTANDING
  • THE ONE ON THE OPERATIONAL SIDE IS THE FISHING AND COMMERCIAL OPERATIONS NEEDED TO BASICALLY BUILD A SYSTEM VESSEL MANAGEMENT SYSTEM AND PURCHASE ONE
  • AND THEY HAVE GONE PRETTY FAR IN PURCHASING THAT WHEN THEY HAD SOME ISSUES, THEY RAN TO SOME ISSUES
  • SO THEY DID GO BACK TO COMMISSION, THEY GOT APPROVAL TO DO IT IN HOUSE AND THAT SLOWED THE PROCESS A LITTLE BIT
  • SO THEY ARE ACTIVELY ADDRESSING THAT
  • THEY WILL BUILD THE SYSTEM IN HOUSE, IT'LL JUST TAKE A LITTLE BIT LONGER THAN GOING OUT AND PURCHASING IT, THE COVID PANDEMIC HAS MOVED THE BIG KIND OF BUBBLE YOU SEE IN THE ZERO TO 6 MONTHS
  • AND THE CHART TO THE RIGHT IS PRIMARILY FROM THE COVID PANDEMIC, A LOT OF THINGS ARE SLIPPING A LITTLE BIT
  • NOT TREMENDOUSLY, BUT IT'S JUST SOMETHING THAT WE'LL HAVE TO KEEP AN EYE ON
  • AND THEN FINALLY, THERE ARE SOME IT ISSUES THAT JUST BECAUSE PRIORITIES AND ALSO PARTIALLY THE COVID PANDEMIC HAVE SLIPPED A LITTLE BIT AND THOSE CAN BE DISCUSSED MORE AS NEEDING IN THE NON PUBLIC SESSION
  • THEY ARE SECURITY SENSITIVE
  • IF THERE ARE ANY QUESTIONS ON THIS I'LL ENTERTAIN THEM, OTHERWISE I'M GOING TO MOVE ON TO THE AUDIT
  • ALRIGHT LET'S QUICKLY GO THROUGH ROLL
  • OKAY, BEGINNING WITH COMMISSIONER BOWMAN
  • NO QUESTIONS, THANK YOU
  • THANK YOU, MEMBER GERKE, NO QUESTIONS AT THIS TIME
  • THANKS, THANK YOU, COMMISSIONER CALKINS
  • NONE FOR ME
  • NEXT SLIDE, PLEASE
  • SO, COMMISSIONERS WE'VE GOT FIVE AUDITS WE'VE COMPLETED FOR THIS QUARTER FOUR OF WHICH WE'RE GOING TO TALK ABOUT TODAY IN THE PUBLIC SESSION
  • THE LAST ONE INVENTORY CONTROL AS SOFTWARE ASSETS WE'LL TALK ABOUT LATER THIS AFTERNOON IN THE NON PUBLIC SESSION
  • NEXT SLIDE, PLEASE
  • THE FIRST AUDIT IS GROUND TRANSPORTATION TAXI CABS AND THIS AUDIT ESSENTIALLY IT WAS A NEW PILOT PROGRAM THAT THE PORT HAD IMPLEMENTED
  • THIS WAS FOR THE PREVIOUS EASTSIDE FOR HIRE PROGRAM AND AS THAT ENDED THE NEW PROGRAM WAS CREATED WITH THOSE DRIVERS AND SOME HIGHLIGHTS OF THAT PROGRAM ON THE SLIDE FEES OF SIX DOLLARS PER TRIP, THE 409 VEHICLES THAT ARE IN THE PROGRAM, AND THE PERIOD OF WHICH THEY WERE RETAINED
  • NOW ANOTHER THING IS DURING THE PANDEMIC ALSO FOR A BRIEF PERIOD OF TIME AND DURING THE PERIOD OF OUR AUDIT FOR A LITTLE WHILE, THE FEES FROM THE TRIPS WE DEFERRED
  • NOW, OUR AUDIT I ALSO WANT TO POINT OUT LOOKED AT 2019 FROM THE INCEPTION PROGRAM TO CURRENT PERIODS
  • ALTHOUGH THE PERIOD OF DEFERRAL WAS LOOKED AT TO THE COURSE OF THE AUDIT, THE ENTIRE TIME OF THE PROGRAM WAS WITHIN SCOPE
  • NEXT SLIDE, PLEASE
  • COMMISSIONERS
  • THE FIRST ISSUE IS WHEN DRIVERS INITIATE A TRIP OR HAVE A TRIP THERE'S AN APP THAT WAS DESIGNED AND THE APP BILLS THE DRIVERS FOR THE TRIPS
  • THE FIRM ABM THAT'S CONTRACTED WITH THE PORT SCANS THE CABS AS THEY COME THROUGH AND THAT INITIATES A RECORD ON THE APP THAT THEN ENDS UP BILLING THE DRIVER FOR THAT TRIP
  • NOW THERE'S ALSO AN AVI SYSTEM THAT WHEN THE CABS LEAVE THROUGH THE AIRPORT THERE'S A LITTLE SCANNER UP ON THE CEILING AND THERE'S A LITTLE CARD IN THE CAB AND THE ABI SYSTEM RECORDS THE TRAFFIC OF THE TAXIS AS THEY MOVE THROUGH
  • SO THERE'S TWO SYSTEMS NOW A VERY IMPORTANT CONCEPT IN ANY ACCOUNTING SYSTEM OR ANY PROCESS LIKE SO IS A RECONCILIATION
  • AND ON THIS, YOU KNOW, WE FOUND THAT RECONCILIATIONS WEREN'T BEING DONE IN A TIMELY MANNER
  • WE DID A COUPLE MONTHS AS A TEST AND WE FOUND SOME VARIANCES WHICH I THINK NEED TO BE RECONCILED AND UNDERSTOOD
  • AND NOT ONLY THAT, WE THINK THESE RECONCILIATIONS NEED TO BE DONE CONSISTENTLY ON A TIMELY BASIS AND EVERY MONTH NEEDS TO BE DONE
  • AND THAT ENSURES FAIRNESS BETWEEN THE PORT AND THE CAB DRIVERS
  • SO ALL PARTIES ARE
  • AND EITHER WAY, ONE SYSTEM IS DOWN, YOU NOTE THAT AND YOU CAN ADJUST FOR IT
  • THERE SHOULD BE RECONCILED
  • IT IS VERY IMPORTANT
  • WE DID FIND SOME VARIANCES EARLY ON WHEN WE WERE WRAPPING UP OUR AUDIT, THE APP WAS JUST TURNED BACK ON, I WANT TO POINT OUT THAT THE APP WAS TURNED OFF DURING THE DEFERMENT PERIOD BECAUSE OF COVID FROM THE PERIOD OF MARCH THROUGH EARLY AUGUST OR JULY
  • AND IN AUGUST WHEN THE APP WAS GOING BACK ON, WE DID NOTICE SOME IMPROVEMENTS
  • BUT THE VOLUMES ARE SO LOW THAT IT WASN'T REPRESENTATIVE
  • IT DOESN'T TAKE AWAY THE NEED TO DO THESE RECONCILIATIONS ON A TIMELY BASED AND ACCURATELY
  • SO I'M GOING TO GO THROUGH THE FIRST THREE ISSUES
  • AND THEN I'LL OPEN IT UP FOR QUESTIONS AND FOR MANAGEMENT RESPONSE
  • THE OTHER TWO ARE RELATIVELY MINOR
  • NEXT SLIDE, PLEASE
  • THAT WAS THE HIGH RATING ONE
  • THIS WAS JUS.T ON THE FIRST ISSUE JUST CONTINUING EVEN WHEN DURING THE DEFERRAL PERIOD WHEN THE APP WAS SHUT DOWN AND ABM WAS MANUALLY COUNTING THE CABS THERE WAS A DIFFERENCE
  • IN THIS CASE WHEN THE APP WAS SHUT DOWN THE DRIVERS WOULD BILL THE LOWER OF THE TWO, THE API OR THE AVM MANUAL COUNT
  • YOU KNOW THE MANUAL COUNT AS YOU CAN SEE HERE IN THIS CASE IS LOWER
  • SO THE DRIVERS WOULD BILL THE LOWER FROM THAT, WHICH IS FINE
  • BUT THE RECONCILIATION STILL NEEDS TO BE DONE AND THE DIFFERENCE EVEN ON THIS DEFERRAL PERIOD NEEDS TO BE UNDERSTOOD
  • NEXT SLIDE, PLEASE
  • I'M GOING TO JUMP BACK TO THIS
  • SO I'LL GO TO THE NEXT SLIDE
  • THE NEXT ISSUE WAS AN IT ISSUE
  • IT WAS IMPORTANT AND I WANT TO KIND OF HIGHLIGHT THE SKILL SET OF OUR IT TEAM THAT HELPED OUT THIS AUDIT
  • THEY JUST NOTICED A SMALL FLAW A BUG IN THE APP WHERE EVERYONE IN THE PORT HAD ACCESS, LIMITED ACCESS, TO THE APP
  • AND THE DAY WE IDENTIFIED THE ISSUE ICT FIXED IT
  • SO IT'S GOOD TO SOMETIMES HAVE A SECOND SET OF EYES AND WE CATCH THE IT ISSUES BEFORE THEY BECOME PROBLEMS THE THE CODING ERROR WASN'T EXPLOITED BUT WE NOTED IT AND DID GET IT ADDRESSED
  • NEXT SLIDE, PLEASE
  • AND THE LAST SLIDE TALKS ABOUT ESSENTIALLY IT'S A LOWER RISK ITEM BUT JUST HAVING A COMPREHENSIVE WAY TO REVIEW ALL THE TAXI CABS AS THEY COME THROUGH
  • IT'S JUST A QUALITY REVIEW PROGRAM
  • THIS ENSURES THAT THEY HAVE THE APPROPRIATE DETAILS AND SAFETY INSPECTIONS FOR KING COUNTY, WHICH I KNOW KING COUNTY DOES
  • BUT SINCE THEY COME THROUGH THE AIRPORT AND IT'S OUR PROGRAM MAKING SURE THAT THEY DO HAVE THOSE, THAT THEY HAVE THE CORRECT LICENSES, THAT THE CABS ARE RESPECTABLE AND CLEAN FOR A QUALITY PROGRAM
  • AND WE WERE DOING THIS, I WANT TO EMPHASIZE THAT WE WEREN'T JUST IN A RANDOM BASIS AND IN A STRUCTURED BASIS IS A SMALL IMPROVEMENT
  • SO IT'S A LOW RISK ISSUE
  • NEXT SLIDE, PLEASE
  • BEFORE I JUMP TO THE MANAGEMENT RESPONSE ON THIS, COMMISSIONERS DO YOU WANT TO COMMENT OR ASK QUESTIONS NOW? COMMISSIONER CALKINS? WHY DON'T WE RUN THROUGH THE MANAGEMENT RESPONSE THEN WE'LL RETURN TO QUESTIONS
  • SO WITH THIS, JEFF OBET OR LAUREL IF YOU GUYS WANT TO JUMP ON AND TALK ABOUT YOUR MANAGEMENT RESPONSE
  • SURE
  • THANK YOU, GLENN
  • AND GOOD AFTERNOON COMMISSIONERS BOWMAN AND CALKINS AND COMMITTEE MEMBER GERKE
  • JEFF JOVE, SENIOR MANAGER REPORT LANDSIDE OPERATIONS AND I WOULD LIKE TO THANK THE AUDIT COMMITTEE LED BY GLENN IN HELPING US LEARN MORE ABOUT THE PILOT PROGRAM AND THE PROCESSES IN PLACE TO BOTH CHARGE OF VEHICLES TO COME THROUGH AND THEN FOR THE QUALITY ASSURANCE MEASURES THEY'VE SUGGESTED
  • SO THE ISSUE THAT GLENN HAS UP ON THE SCREEN NOW AND ISSUE NUMBER ONE RELATED TO THE ACTIVITY AND THE DESIRE AND CERTAINLY THE NEED FOR US TO RECONCILE
  • THESE WERE KNOWN GAPS IN THE PROCESS FOR US AND THERE WERE A COUPLE OF THINGS THAT WE IDENTIFIED AND HAD BEEN WORKING ON AND THEN WITH THE ASSISTANCE OF THE AUDIT TEAM WERE ABLE TO PROGRESS EVEN FURTHER
  • THE CURRENT SYSTEM THAT WE HAVE IN THE PILOT PROGRAM ALLOWS FOR A DIRECT CONTRACTED METHODOLOGY WITH EACH ONE OF THE INDEPENDENT OWNER OPERATORS AND THE PORT OF SEATTLE AND THEY EFFECTIVELY PAY AS YOU GO PROGRAM FOR THEM TO OPERATE AT THE AIRPORT
  • THEY HAVE A SIX DOLLARS REVENUE PICKUP FEE AT THE AIRPORT AND WE USE A SYSTEM THAT WAS DEVELOPED BY OUR OWN ICT GROUP WHEREIN OUR CONTRACTED CURBSIDE MANAGEMENT TEAM AMERICAN BUILDING MAINTENANCE
  • THEY HAVE A SCAN THAT THEY DO OF EACH DRIVER THAT'S COMING INTO THE GARAGE
  • FIRST SCAN IS TO INDICATE WHETHER OR NOT THEY HAVE AN ACTIVE ACCOUNT AND THE SECOND SCAN IS THE ACTUAL DEBIT FROM THE ACCOUNT FOR THE SIX DOLLARS FEE
  • SO AS WE LEARNED DURING THE PILOT PROGRAM AT THE INCEPTION OF OCTOBER, 1, 2019 THAT WE WERE LOSING SOME SIGNAL OCCASIONALLY WITH THE SCANNERS WHICH WAS RECTIFIED AND ALSO WE'RE WORKING TO MATCH THOSE NUMBERS UP THE ACTIVITY NUMBERS WITH THE AUTOMATED VEHICLE IDENTIFICATION SYSTEM AND TRENDING THAT WAY
  • SO LEARNING AS WE GO AND STILL DOING THAT MANUALLY
  • AS GLENN MENTIONED, WE DID HAVE A DEFERMENT PERIOD
  • THE DEFERMENT PERIOD LEFT US A LITTLE BIT FLAT FOOTED, FRANKLY, BECAUSE WE WEREN'T PREPARED FOR IT BECAUSE WE DID HAVE ONLY ONE CHARGE MECHANISM
  • SO WE HAD TO PIVOT TO HAVE OUR CURBSIDE MANAGEMENT TEAM DO MANUAL COUNTS OF THE VEHICLES REVENUE TRIPS LEAVING THE GARAGE AND THEN MATCH THAT WITH OUR AVI SYSTEM, WHICH WE'VE BEEN DOING FOR SOME TIME
  • BECAUSE ABM IS A CONTRACTOR TO THE PORT AND EFFECTIVELY AN AGENT OF A PORT WHEN WE DID OUR RECONCILIATION, WE MADE THE DECISION TO CHARGE THE DRIVERS THE LOWER OF THOSE FIGURES WHETHER IT'S THE AVI AS COMPARED TO THE MANUAL PROCESS
  • SO WE ARE WORKING WITH OUR BUSINESS INTELLIGENCE GROUP
  • RIGHT NOW WE HAVE A SYSTEM WHERE WE USE EXCEL BASED ACCOUNTING
  • AND WE HAVE PIVOT TABLES THAT COMPARE THE ACTIVITY AND WE'RE VERY HOPEFUL THAT OUR BUSINESS INTELLIGENCE GROUP CAN HELP US BECOME A LITTLE MORE AUTOMATED WITH IT
  • AND AS YOU SAW FROM GLENN'S FIGURES IT'S RELATIVELY LOW IMPACT IN TERMS OF THE NUMBER OF TRIPS THAT THERE ARE DIFFERENCES HERE IN TERMS OF THE ACTUAL FINANCIAL IMPACT TO THE SYSTEM, BUT WE WANT TO MAKE IT RIGHT
  • SO WE REALLY ASPIRE TO BE 100% RECONCILIATION
  • HAPPY TO ANSWER ANY QUESTIONS
  • COMMISSIONER CALKINS WOULD YOU LIKE ME TO RUN TO THE ROLE? THAT WOULD BE GREAT
  • THANK YOU
  • BEGINNING WITH COMMISSIONER BOWMAN
  • THANK YOU FOR MORE DETAIL ON THIS
  • I GOT A LITTLE ADDITIONAL INFORMATION
  • I JUST WANTED TO VERIFY HOWEVER, THAT IS IT YOUR UNDERSTANDING, GLENN AND THE TEAM THAT THIS IS BASICALLY TWO COMPUTER SYSTEMS NOT QUITE TALKING TO EACH OTHER
  • THAT THERE'S NOT AS WE HAD BACK A FEW YEARS AGO AN ISSUE WITH THE DRIVERS UNDER REPORTING
  • IS THAT CORRECT? YES, IN THIS CASE THERE ARE INDEPENDENT SYSTEMS, RIGHT, SO THAT ONE IS THE APP, WHICH IS A NEW SYSTEM THAT'S BUILT THAT CHARGES THE DRIVER AND AND IT'S BASED ON IBM OR A BIT OF AMERICAN BUILDING MAINTENANCE, SCANNING AND CAB, A PROCESS THROUGH
  • IT'S A TOTALLY NEW PROCESS
  • AND THEN WHEN THE VEHICLES EXIT THERE'S A SCANNER THAT SCANS A CAB AND THAT'S AN ESTABLISHED OLDER PROCESS THAT TELLS YOU OKAY A TAXI CAB JUST WENT THROUGH, THIS CAB NUMBER
  • AND JUST CORRECT ME IF I'M WRONG
  • EXACTLY RIGHT, YEAH
  • SO THOSE ARE THE TWO DIFFERENT SYSTEMS NOW, WHAT WE FOUND THROUGH TESTING IS THAT THERE WAS A DIFFERENCE BETWEEN THE SYSTEM, ALTHOUGH, FINANCIALLY SMALL IN NOVEMBER, IT WAS STILL THE 3100 TRIPS THAT THE APP WAS HIGHER THAN THE ABM COUNTER
  • SO THE APP SAID THERE WERE 3100 TRIPS MORE OUT OF 40,000 SOMETHING TRIPS THAN WHAT THE ABM SYSTEM SAID
  • SO, OUR RECOMMENDATION IS WE NEED TO RECONCILE THAT EVERY MONTH AND UNDERSTAND WHAT THAT DIFFERENCE IS AND FIX THAT
  • MAKE THAT ADJUSTMENT AS NEEDED
  • OKAY, THANK YOU FOR THE ADDITIONAL INFORMATION
  • I JUST WANT TO CONFIRM THAT AGAIN IN THE PAST, WE HAD SEVERAL YEARS AGO, AN ISSUE WITH DRIVERS UNDER REPORTING
  • BUT TO CLARIFY AGAIN, THIS IS NOT A DRIVER ISSUE
  • THIS IS A SYSTEMS ISSUE
  • YES, THANK YOU
  • THANK YOU, COMMISSIONER BOWMAN
  • AND MOVING TO MEMBER GERKE
  • THAT ANSWERED MY QUESTION TOO SO I HAVE NO ADDITIONAL QUESTION
  • THANKS
  • THANK YOU
  • AND THEN COMMISSIONER CALKINS
  • YEAH, JUST A COMMENT TO SAY, AND CORRECT ME IF I'M WRONG, BUT WHAT I'M HEARING IS CURRENTLY IF THERE IS A DISCREPANCY, WE ERR ON THE SIDE OF CAUTION AND DO NOT CHARGE THE DRIVER, IS THAT ACCURATE GLENN
  • IT WAS ONLY DURING THE DEFERMENT PERIOD THAT THE DRIVER WAS CHARGED
  • THE LOWER OF THE TWO SYSTEMS, THE MANUAL COUNT OR THE ABM SYSTEM
  • OUTSIDE OF THE DEFERMENT PERIOD THE DRIVER IS CHARGED BASED ON THE APP
  • THE APP AND THE SCANNING
  • SO WE'RE BACK TO SCANNING, BILLING THE DRIVERS BASED ON THE APP, BUT WE HAVE THIS REDUNDANT SYSTEM, THE AVM
  • NOW NOW I DO WANT TO POINT OUT A COMMISSIONER AND THAT WE HAVE NOT SEEN THE RECONCILIATIONS THAT HAVE BEEN PERFORMED
  • I BELIEVE GROUND TRANSPORTATION HAS INDICATED THAT THOSE ARE BEING PERFORMED
  • WE HAVE NOT SEEN THOSE FOR THE MOST RECENT MONTHS
  • WE HAVE DONE TWO OURSELVES WHERE WE FOUND DISCREPANCIES, BUT WE DO NEED TO SEE ALL MONTHS AND ALL OF THE DIFFERENCES
  • AND WHAT ARE WE DOING TO ADDRESS THOSE AND WE HAVE NOT SEEN THOSE YET
  • OKAY, AND THE OTHER THING I WAS GOING TO SAY IS BASED ON THE TIMELINESS OF THIS AND THE GOAL TO HAVE COMPLETED THIS BY THE END OF THE YEAR
  • I THINK IT WOULD BE WORTHWHILE TO GET A MEMO TO THE COMMITTEE SHORTLY THEREAFTER WITH ANY CONCLUSIONS AS A RESULT OF THAT
  • YES
  • SO I WILL ASK JACK AND LAUREL FOR THAT
  • WE WE WILL BE WORKING WITH YOU IN THE NEXT COUPLE FEW WEEKS
  • PERHAPS A BETTER DAY, COMMISSIONER CALKINS WOULD BE GIVEN THE HOLIDAYS AND ALL IT WOULD BE MID JANUARY, BY THE END OF JANUARY TO GET ALL THE THE RECONCILIATIONS THAT ARE BEING DONE AND MAKE SURE THAT THOSE ARE BEING DONE COMPREHENSIVELY, IN FACT, ACCURATE AND THEN REPORT BACK TO THE COMMISSION
  • PERFECT, THAT SOUNDS GREAT
  • JEFF WOULD THAT BE OKAY? I COULD HARDLY SAY NO
  • SO GIVE US AN UPDATE BY MID JANUARY
  • THAT WOULD BE GREAT
  • WONDERFUL
  • WE HAVE ALL THOSE RECORDS AVAILABLE FOR AUDIT TEAM, SO IT SHOULD BE SOMETHING WE CAN MOVE AHEAD PRETTY QUICKLY WITH EVEN WITH THE HOLIDAYS AHEAD
  • GREAT, THANKS, OKAY
  • ON TO ITEM NUMBER NINE
  • YEAH, KEEP MOVING NEXT SLIDE, PLEASE
  • AND ONE MORE AND KEEP GOING THIS
  • OKAY
  • THE NEXT ON ITEM NUMBER IS THE PUBLIC HEALTH EMERGENCY LEAD PROGRAM
  • SO, COMMISSIONER, THIS WAS REQUESTED BY OUR DIRECTOR OF HUMAN RESOURCES TO POINT OUT THAT THE NEW PROGRAM THAT WAS LAUNCHED BECAUSE OF THE PANDEMIC INTERNAL OP WAS ASKED TO HELP OUT
  • WE WERE HAPPY TO STEP IN AND USE OUR EXPERTISE TO IDENTIFY SOME POTENTIAL RISKS AND FLAWS AND MAKE RECOMMENDATIONS APPROPRIATELY
  • JUST SOME HIGHLIGHTS THE PUBLIC HEALTH EMERGENCY LEAVE PROGRAM AUTHORIZED UP TO 240 HOURS FOR COVID RELATED CIRCUMSTANCES
  • AT THE TIME OF THE AUDIT WE SPENT ABOUT 7.7 MILLION DOLLARS ON THIS AND OUR WORK YOU KNOW, WE DID A LOT OF FIELD WORK BY LOOKING AT RAW DATA, INTERVIEWING STAFF AND AND JUST BUILDING AND TALKED TO OUTSIDE ESD AS WELL
  • OUTSIDE THE EMPLOYMENT SERVICES DIVISION OR THE ESD AS PART OF THE STATE OF WASHINGTON THAT HANDLES UNEMPLOYMENT
  • WE DID QUITE A LITTLE BIT OF WORK ON THIS
  • NEXT SLIDE, PLEASE
  • WE HAVE TWO ISSUES IN THIS
  • ONE WAS AN OPPORTUNITY BECAUSE IT WAS SO DECENTRALIZED AND A NEW PROGRAM THE POLICY WAS PUT TOGETHER RELATIVELY QUICKLY
  • JUST BECAUSE THE SITUATION, JUST DROVE THAT AND BECAUSE IT WAS PUT TOGETHER QUICKLY AND CERTAIN CONTROLS WERE MORE DIFFICULT TO PUT IN PLACE
  • IN A VERY RAPID TIME, THERE WERE SERIOUS RISKS THAT CAME OUT
  • ESSENTIALLY, BECAUSE MULTIPLE DEPARTMENTS WERE INVOLVED SO DATA DIDN'T GET TO THE RIGHT PEOPLE
  • AND, YOU KNOW, THE NEXT SLIDE WOULD AS WE GO TO THAT, LAUREN, THE NEXT LINE, PLEASE WE'LL SHOW THAT, YOU KNOW, IT WAS REALLY USED IN MANY CASES FOR WHAT IT WASN'T INTENDED TO BE USED FOR
  • SO FOR INSTANCE, IN SOME CASES, A POLICY SPECIFICALLY SAID A CERTAIN THING
  • AND PEOPLE JUST DIDN'T UNDERSTAND IT
  • DIDN'T FOLLOW IT IN THE SITUATION OF TAKING CARE OF EXTENDED FAMILY MEMBERS
  • IN THE POLICY THAT WASN'T ALLOWED BUT THE PEOPLE DID IT ANYWAY JUST BECAUSE DECENTRALIZED
  • CERTAIN EMPLOYEES DIDN'T NOTIFY HEALTH AND SAFETY WHEN THEY WERE SUPPOSED TO ALSO, WHEN THEY QUARANTINED AND THAT AGAIN WAS AN ISSUE DURING INTERVIEWS
  • AS EXPECTED WHEN YOU HAVE SUCH A DECENTRALIZED PROGRAM, PEOPLE SAID AND MANAGERS AS WELL OCCASIONALLY BE USED FOR SOMETHING THAT'S NOT SUPPOSED TO SUCH AS VACATIONS AND OTHER THINGS THAT IT'S REALLY HARD TO MANAGE
  • AND I'M SORT OF GOING THROUGH ALL THE BULLETS
  • YOU'RE ALLOWED US 240 HOURS AND THERE AREN'T ANY SYSTEM CONTROLS
  • IT NEEDS TO BE MANAGED BY PEOPLE AND SUPERVISORS
  • AND IT'S HARD TO TRACK WHEN SOMEONE'S EXHAUSTED THEIR 240 HOURS
  • SO THEY KEEP PUTTING PHEL AND THEY CAN EXCEED THE 240 HOURS SO LACK OF SYSTEM CONTROL THERE CAN CAUSE SOME ISSUES OF PEOPLE GOING OVER
  • THAT WAS THE FIRST ISSUE
  • THE SECOND ISSUE
  • NEXT SLIDE PLEASE LAUREN
  • ANOTHER HIGH RISK ISSUE IS A SMALL GROUP ON THIS ONE
  • BUT BECAUSE LOT OF RULES WERE CHANGED BECAUSE OF THIS AND THAT KIND OF CREATED A GAP AND SECONDLY, MOST EVERYONE'S FAMILIAR OR MANY SHOULD BE FAMILIAR WITH THE UNEMPLOYMENT FRAUD THAT HAPPENED AT THE STATE OF WASHINGTON
  • AND YOU KNOW, IT AFFECTED THE PORT AS WELL
  • WE HAD A LOT OF FALSE CLAIMS COME IN BUT, YEAH, MANY OF THOSE WERE CAUGHT
  • THERE WERE SOME WITH EMPLOYEES
  • IN THIS CASE WE HAD THREE EMPLOYEES THAT FILED FOR UNEMPLOYMENT AND COLLECTIVE PHEL AT THE SAME TIME, WHICH ISN'T ALLOWABLE AND THAT WOULD BE THAT WAS HANDED BACK TO THE ESD
  • AND KATIE AND HER STAFF ARE GOING TO TALK A LITTLE BIT MORE ABOUT THAT AND THE RESPONSE
  • SO, THE NEXT SLIDE, PLEASE
  • BELIEVE IT SHOULD BE THE MANAGEMENT RESPONSE
  • SO, WITH THAT I'LL ASK KATIE GERARD TO UNMUTE AND HER STAFF TO RESPOND AND TALK A LITTLE BIT ABOUT WHAT THEY'VE DONE
  • GREAT
  • THANK YOU, GLENN
  • YES, THIS IS KATIE, SENIOR DIRECTOR OF HUMAN RESOURCES
  • CERTAINLY THE PANDEMIC THIS YEAR CREATED ALL SORTS OF NEW THINGS FOR THE HUMAN RESOURCES TEAM TO DEAL WITH AS IT RELATED TO THE MANAGEMENT OF OUR WORKFORCE AND ONE OF THE THINGS WE VERY QUICKLY RECOGNIZED WAS THE NEED TO COME UP WITH AN ADDITIONAL LEAVE BENEFIT
  • AND SO WE CREATED THE PUBLIC HEALTH EMERGENCY LEAVE BENEFIT TO OFFER THAT TO OUR STAFF
  • CERTAINLY IT STARTED AS ONE THING AND THEN CHANGED SEVERAL TIMES OVER THE PRECEDING MONTHS
  • AND SO IT REALLY WAS SOMETHING THAT WE WERE TRACKING THE PUBLIC HEALTH GUIDANCE AS WELL AS TRYING TO FIGURE OUT WHAT WAS THE RIGHT THING TO DO TO KEEP OUR EMPLOYEES SAFE AS WELL AS CONTRIBUTE TO KEEPING THE COMMUNITY SAFE AS WELL
  • SO THIS WAS OUR PLAN THAT WE DEVELOPED
  • WE DID START WITH 80 HOURS AND GROW THAT TO UP TO 240 HOURS
  • AND I WILL SAY THROUGHOUT THE WHOLE TIME WE HAVE HAD A MEMBER OF THE TOTAL REWARDS TEAM REVIEWING EVERY PAYROLL RECORDS IN TERMS OF OF THOSE EMPLOYEES THAT WERE UTILIZING THIS BENEFIT
  • WE DID SET UP SEPARATE LEAD CODES SO THAT WE COULD TRACK IT AND HAVE GOOD INFORMATION TO BE ABLE TO DO SOME MONITORING
  • BUT CERTAINLY BECAUSE THERE WERE DIFFERENT CRITERIA AVAILABLE SOME OF THAT MONITORING WAS LEFT TO SUPERVISORS TO INTERPRET THAT INFORMATION
  • NOW GOING FORWARD WE'VE TIGHTENED UP THOSE CONTROLS AND DO HAVE A CENTRAL POINT OF CONTACT IN THE HR DEPARTMENT THAT IS RESPONSIBLE FOR MONITORING ANY NEW REQUESTS THAT COME THROUGH THE PAYROLL SYSTEM AND OUR TIME REPORTING AND SO THAT IS IN PLACE AT THIS TIME
  • WE DID QUITE A BIT OF OUTREACH BUT REALIZE THAT ADDITIONAL OUTREACH IS GOING TO BE NECESSARY SPECIFICALLY FOR OUR OFF SHIFT WORKERS AND THOSE THAT ARE ABLE TO PARTICIPATE IN SOME OF OUR REGULAR OUTREACH ACTIVITIES
  • WE DID RECORD A LEAVE HR BROADCAST SESSION TO EDUCATE PEOPLE
  • THE BEST THAT WE COULD BUT DO REALIZE THAT SEVERAL CHANGES HAPPENED AND SO I THINK WE'VE TAKEN THE APPROPRIATE STEPS TO DO WHAT WE CAN TO BETTER MONITOR AND MAKE SURE THAT THE USE IS BEING DONE IN THE APPROPRIATE WAYS
  • I WILL SAY CERTAINLY BACK IN MARCH AND APRIL, WE HAD A HIGH USAGE OF OVER 69,000 HOURS IN THE MONTH OF APRIL
  • AS OF THE LAST PAYROLL IN NOVEMBER WE'RE DOWN TO ABOUT 5,000 HOURS USED IN THAT MONTH TOTAL
  • SO CERTAINLY THE USE HAS COME DOWN, BUT WE CERTAINLY FEEL LIKE WE MADE THE RIGHT DECISION IN TERMS OF PROVIDING THIS BENEFIT TO OUR STAFF TO KEEP THEM EARNING THEIR PAYCHECKS
  • I WANT TO GO TO THE NEXT TWO AND THEN DO QUESTIONS
  • OKAY, THE SECOND ISSUE HAD TO DO WITH OUR UNEMPLOYMENT BENEFITS AND WE DO USE A THIRD PARTY ADMINISTRATOR TO MONITOR OUR UNEMPLOYMENT CLAIMS AND AS GLENN SAID, THERE WAS SUBSTANTIAL FRAUD AND OVER 100 OF OUR EMPLOYEES WERE IMPACTED WITH FRAUDULENT CLAIMS THERE'S ALSO JUST BEEN A REAL DRAIN ON THE EMPLOYMENT SECURITY DEPARTMENT, IN TERMS OF ALL THE INDIVIDUALS THAT WERE ABLE TO APPLY FOR UNEMPLOYMENT
  • AND IN THIS CASE IT'S BEEN A REALLY DIFFERENT YEAR
  • YOU COULD APPLY FOR UNEMPLOYMENT AND STILL BE EMPLOYED
  • SO THAT CREATED A NEW NUANCE THAT WE NEEDED TO DEAL WITH
  • AND CERTAINLY THOSE EMPLOYEES ARE IDENTIFIED AS HIGH RISK AND UNABLE TO WORK AS A RESULT WERE ELIGIBLE FOR UNEMPLOYMENT BENEFITS
  • SO THEY COULD BE ON OUR PAYROLL AND STILL CLAIM UNEMPLOYMENT
  • AND UNFORTUNATELY WE HAD A COUPLE OF EMPLOYEES THAT WERE ABLE TO PUT LEAVE IN AS WELL AS CLAIM UNEMPLOYMENT
  • AND CYNTHIA ALVAREZ OR SENIOR MANAGER OF EMPLOYEE RELATIONS OVERSEES THAT PROGRAM AND CAN ANSWER ANY ADDITIONAL QUESTIONS THAT YOU MIGHT HAVE ABOUT THAT PROGRAM
  • BUT CERTAINLY THERE'S CHALLENGES IN TERMS OF GETTING THE DATA THAT WE NEED FROM EMPLOYMENT SECURITY DURING THIS TIME BUT WE ARE ACTIVELY MONITORING THOSE MUCH MORE CLOSELY
  • AND I'M HAPPY TO TAKE ANY QUESTIONS YOU MIGHT HAVE
  • THANK YOU, KATIE
  • CLERK HART WILL YOU GO THROUGH THE ROLE? COMMISSIONER BOWMAN
  • THERE WE GO, SORRY ABOUT THAT
  • I THOUGHT I WAS
  • I THOUGHT IT WAS NOT MUTED APOLOGIES
  • NUMBER ONE
  • I REALLY APPRECIATE THE FACT THAT AN AUDIT WAS DONE ON THIS PROGRAM
  • LET ME START WITH THAT
  • AND KATIE, I REALIZED THAT YOU AND YOUR TEAM HAD AN ENORMOUS CHALLENGE IN A VERY SHORT AMOUNT OF TIME TO PULL TOGETHER THIS PROGRAM AND TRY AND UNDERSTAND WHAT IT MEANT
  • I GUESS AT THE END OF THE DAY, I FEEL BETTER THAT THERE IS NOW A MORE CONSOLIDATED PROGRAM THAT DEPARTMENT BY DEPARTMENT I THINK IT SEEMS OBVIOUS LOOKING BACK THAT THAT WAS NOT THE RIGHT THING TO DO OR THE MOST EFFICIENT WAY AND IT WOULD RESULT IN EXACTLY THE FINDINGS THAT WE'VE HAD
  • BUT THAT SAID I FEEL MORE CONFIDENT WITH YOUR RESPONSE TO THIS AND THAT THERE'S BETTER CONTROLS MOVING FORWARD
  • THANK YOU
  • THANK YOU, COMMISSIONER
  • THANK YOU COMMISSIONER
  • MOVING TO MEMBER GERKE
  • I DON'T HAVE ANY QUESTIONS
  • I TOTALLY AGREE WITH WHAT COMMISSIONER BOWMAN SAID
  • THANK YOU
  • AND COMMISSIONER CALKINS
  • NO MORE QUESTIONS FOR ME, THANK YOU
  • ALRIGHT
  • THANK YOU
  • OUR NEXT OPERATIONAL AUDIT IS ITEM NUMBER 10 WHICH IS CENTRAL TERMINAL INFRASTRUCTURE UPGRADE
  • I JUST WANT A SHOUT OUT OR SAY THANK YOU TO KATIE AND HER TEAM ON THAT ONE FOR, LOT OF PEOPLE WON'T ASK YOU FOR AN AUDIT ESPECIALLY WHEN THINGS ARE NOT GOING WELL
  • SO THE PARTNERSHIP IS IMPORTANT
  • AND I APPRECIATE HER FOR REACHING OUT TO US AND SAYING, HEY, CAN YOU HELP US REVIEW THIS? NEXT ON TO CENTRAL TERMINAL INFRASTRUCTURE UPGRADE
  • ESSENTIALLY, THIS SLIDE TALKS A LITTLE BIT ABOUT WHAT THE INFRASTRUCTURE UPGRADE PROJECT WAS
  • AND A BIG PART OF THIS WAS WE DECIDED TO BREAK THIS PROJECT INTO TWO PIECES PRIMARILY BECAUSE IT IS BEHIND SCHEDULE
  • WE WANTED TO LOOK AT THE DESIGN PHASE WHERE THERE WERE A LOT OF ISSUES AND THEN NEXT YEAR WE'LL LOOK AT THE CONSTRUCTION CLOSE OUT PHASES
  • OSBORN CONSTRUCTION WAS AWARD THE CONTRACT AND BEEN DOING THIS AUDIT AND I WANT TO HIGHLIGHT THAT KEY THEME HERE WAS CHANGE ORDERS
  • SO I'M GOING TO GO TO THE NEXT SLIDE
  • WE HAVE ONE MEDIUM RISK ISSUE HERE AND IT WAS IMPORTANT IN THAT WHEN WE DO THESE IT'S IMPORTANT THAT ALL STAKEHOLDERS COME TO THE TABLE AND PROVIDE THEIR FEEDBACK AT THE LAUNCH TIME
  • BECAUSE IF YOU DON'T DO THAT UPFRONT THEN YOU END UP WITH CHANGE ORDERS IN THE BACK END
  • YOU KNOW, CLEARLY, SOME CHANGE ORDERS ARE MANAGEMENT DECISIONS TO INCREASE REVENUE OR THIS WALL IS BUILT FOR INSTANCE
  • WE WON'T BE ABLE TO GET THIS REVENUE FROM THIS TENANT BUT THOSE THINGS CAN ALSO BE THOUGHT ABOUT UPFRONT IN THE DESIGN PHASE
  • SO THE BIGGEST ISSUE HERE THAT WE HAVE, THE BIGGEST RECOMMENDATION IS IT NEEDS TO BE IMPORTANT AND REQUIRES FOR EVERYBODY, ALL KEY STAKEHOLDERS IN THE DESIGN PHASE, UPFRONT TO PROVIDE THEIR FEEDBACK AND THEIR GUIDANCE AND THEIR REQUIREMENTS AND THEN PENCILS DOWN TO THE BEST EXTENT POSSIBLE
  • IT WON'T BE 100% POSSIBLE BUT WHERE POSSIBLE AND THAT WILL HELP REDUCE CHANGE ORDERS, PROJECT DELAYS, AND, YEAH, COST
  • SO, THE NEXT SLIDE, PLEASE
  • OUR RECOMMENDATION IS PRETTY MUCH WHAT MANAGEMENT RESPONSE IS SO I'M GOING TO ASK WAYNE HERE TO UNMUTE AND TO TALK A LITTLE BIT ABOUT HIS MANAGEMENT RESPONSE AND WHAT AVIATION HAS BEEN DOING? ARE YOU ON THE LINE BY ANY CHANCE? YES, I AM
  • THANK YOU, GLENN AND THANK YOU COMMISSIONERS AND COMMITTEE MEMBER GERKE
  • I'M WAYNE GROWTH HERE, I'M A DIRECTOR OF AVIATION PROJECT MANAGEMENT
  • AS GLENN NOTED, THE PROJECT HAD SIGNIFICANT CHALLENGES RESOLVING COMPETING CONSTRUCTION, OPERATIONAL, TENANT IMPACT, CUSTOMER SERVICE, AND FINANCIAL CONSIDERATIONS
  • THIS WAS A VERY DISRUPTIVE PROJECT IN THE VERY HEART OF THE AIRPORT
  • BASED ON THESE CHALLENGES, WE DID AN EXTENSIVE LESSONS LEARNED REVIEW OF THIS PROJECT NEARLY 18 MONTHS AGO AS NOTED BY INTERNAL AUDIT
  • AND SOME OF THE CHANGES I'LL TALK ABOUT ARE CHANGES MADE DIRECTLY AS A RESULT OF THAT LESSONS LEARNED PROCESS
  • FIRST, WE MADE PROCESS CHANGES EARLIER THIS YEAR THAT DIRECTLY ADDRESS SOME OF THESE PROBLEMS STRENGTHENING OUR PROJECT DEFINITION PROCESS, WHICH IS BEFORE WE GET INTO DO SOMETHING TO PUT ADDITIONAL FOCUS ON OPERATIONAL IMPACTS LIKE MAINTAINING PASSENGER FLOW, TEMPORARY FACILITIES
  • LIKE THE HOT FOOD LOCATIONS THAT WERE ADDED HERE, POST DESIGN, AND CUSTOMER SERVICE OPPORTUNITIES LIKE THE PROJECT COMMUNICATIONS THAT WERE ADDED TO THE MUCH LARGER WALL BUILT IN FRONT OF A CONSTRUCTION SITE BECAUSE OF ITS LOCATION
  • SECOND, AVIATION DIVISIONS INVOKED A CHANGE MANAGEMENT PROCESS
  • THIS BEGAN IN APRIL THIS YEAR TO PUT A MUCH STRONGER FOCUS ON PROJECT SCOPE CHANGES THAT REQUIRES A REVIEW BY PROJECT REVIEW BOARD OF THREE DIRECTORS: FINANCE AND BUDGET, CAPITAL PROGRAMS, AND PROJECT MANAGEMENT
  • AND IF IT'S ABOVE 500,000 DOLLARS TO THE CHIEF OPERATING OFFICER OF THE AIRPORT IF IT'S ABOVE A BILLION DOLLARS TO THE MANAGING DIRECTOR OF THE AIRPORT, THAT'S NOT WITHSTANDING THE PROCESSES FOR BUDGET INCREASES
  • BUT THIS IS IF WE ARE ADDING TO THE PROJECT YET STAYING WITHIN BUDGET, WE WANT TO PUT A STRONG FOCUS ON THAT
  • SO THAT WOULD HAVE CAUGHT SOME OF THESE ISSUES AS WELL
  • AS GLENN NOTED AND IT'S IN A SECOND BULLET HERE, THERE WERE SOME SIGNIFICANT CHANGES MADE AS CONSCIOUS BUSINESS DECISIONS AT THE HIGHEST LEVELS OF THE AIRPORT TO MEET CUSTOMER SERVICE NEEDS AND GAIN REVENUE
  • AND THAT WAS BOTH DELAYING THE CLOSURE OF THE ANTHONY'S RESTAURANT AND ADDING TEMPORARY HOT FOOD LOCATIONS
  • THOSE WERE EXPENSIVE BUT THE REVENUE OF IT WAS NEARLY TWICE THE COST OF MAKING THOSE CHANGES
  • AND FINALLY THE ADDITIONAL PROCESS CHANGES THAT WE HAVE UNDERWAY NOW WHICH WE TOUCHED ON WHICH IS MANDATORY PARTICIPATION OF KEY DESIGN REVIEWS
  • THESE DESIGN REVIEWERS ARE IN OTHER DEPARTMENTS
  • THESE ARE SPONSORS, OUR OWNERS, THOSE AFFECTED BY THE PROJECTS THAT WE'RE CONSTRUCTING
  • THESE STEPS REQUIRE RESOURCES, REQUIRE PRIORITY, AND THAT'S PARTICULARLY CHALLENGING IN COVID TIMES AND FINANCIAL CONSTRAINTS THERE
  • BUT THE INTENT HERE IS THAT PROJECTS WILL WAIT IF NEED BE FOR CRITICAL DESIGN REVIEW INPUT SO THAT WE CAN RESOLVE AS MANY ISSUES AS WE POSSIBLY CAN BEFORE WE GET INTO CONSTRUCTION WHERE IT GETS MUCH MORE EXPENSIVE TO RESOLVE THOSE ISSUES
  • WITH THAT IT'D BE GOOD TO ANSWER ANY QUESTIONS
  • YES, THANK YOU BEGINNING WITH COMMISSIONER BOWMAN
  • THANK YOU AGAIN
  • I DISCUSSED THIS BRIEFLY
  • WELL, ACTUALLY MORE IN DEPTH I SHOULD SAY, BUT ALSO BRIEFLY WITH GLENN AND I GUESS MY GREATEST CONCERN AND WAYNE THANK YOU VERY MUCH FOR YOUR RESPONSE
  • I THINK IT'S MORE OF JUST TAKING A BIG BACK STEP AND LOOKING AT THIS ISSUE OF NOT JUST ON THIS PROJECT BUT CHANGE ORDERS IN GENERAL
  • YOU KNOW, WE SEEM TO HAVE QUITE A FEW OF THEM, PARTICULARLY IN THE AVIATION DIVISION, BUT CERTAINLY NOT EXCLUSIVELY
  • AND SO ALL OF THE RECOMMENDATIONS MOVING FORWARD ARE GOOD, BUT THEY'RE NOT JUST ON THIS PROJECT
  • AND SO I WOULD JUST URGE MANAGEMENT TO CONSIDER WHAT CAN WE DO TO ENSURE THAT THESE PROBLEMS DON'T CONTINUE AND BY THAT, I MEAN, SPECIFICALLY WITH AN AUDIT WE'RE JUST LOOKING AT A PARTICULAR PROJECT LIKE THIS ONE
  • BUT OVER MY YEARS AT THE PORT I'VE SEEN THESE SAME ISSUES OVER AND OVER AND OVER AGAIN, WHERE WE DIDN'T GET EVERYBODY AT THE TABLE THE WAY WE SHOULD HAVE IN THE BEGINNING THAT RESULTED IN CHANGE ORDERS
  • WHAT GLENN SAID EARLIER ABOUT YOU KNOW, AT SOME POINT THERE'S A PENCILS DOWN THIS IS PROBABLY THE VERY BEST EXAMPLE OF HOW THAT PROJECT GREW IN SCOPE
  • AND WE REALLY, WE HAD TO BRING OUTSIDE EXPERTS TO GET TO PUT PENCILS DOWN ON THAT ONE
  • ALL THAT TO SAY THAT I'M URGING I GUESS OUR LEADERSHIP AT THE TOP OF THE ORGANIZATION TO EXPLORE WHAT WE CAN DO ON THE STAFF SIDE TO IMPLEMENT THESE RECOMMENDATIONS
  • BRINGING EVERYBODY TO THE TABLE
  • REALLY DEFINING THE PROJECT SCOPE
  • THINKING THROUGH AND SO THAT WE'RE NOT CONTINUING TO HAVE THESE ISSUES ON INDIVIDUAL PROJECTS
  • THANK YOU, COMMISSIONER BOWMAN
  • MOVING TO MEMBER GERKE
  • I DON'T HAVE ANY ADDITIONAL QUESTIONS
  • THANK YOU
  • COMMISSIONER CALKINS
  • I APPRECIATE BOTH THE FINDINGS AND THE MANAGEMENT RESPONSE
  • WHEN GLENN FIRST BRIEFED ME ON THIS IT CAUSED ME TO REFLECT ON THE PROCESS THAT I THINK WE'VE BEEN UNDERTAKING FOR THE LAST THREE YEARS
  • IN PART I THINK THAT STEMMED OUT OF TWO THINGS
  • ONE WAS THE HIRING OF A NEW EXECUTIVE DIRECTOR WHO HAD A DIFFERENT AND I THINK IN SOME WAYS, BENEFICIAL EXPERIENCE IN MANAGING BIG ORGANIZATIONAL BUDGETS
  • AND ALSO THE DECISION BY THE PROCEEDING COMMISSION THAT COMMISSIONER BOWMAN SERVED ON TO WHEN SOME CONCERNS AROUND SCHEDULING BUDGET ON THE IAF PROJECT FIRST CAME UP TO INITIATE AN OUTSIDE THIRD PARTY GROUP THAT WE REFER TO AS THE ERP TO EXAMINE SOME OF THAT FAIRLY UNIQUE BID PROCESS FOR US AND THAT OUTSIDE EXPERTISE AND THE OUTSIDE PERSPECTIVE THAT EXECUTIVE DIRECTOR METRUCK BROUGHT IN ALONG WITH, I THINK, FOR THE FIRST TIME, A WILLINGNESS TO REALLY LISTEN TO THE CONCERNS THAT PROFESSIONAL STAFF HAD BEEN MENTIONING FOR A LONG TIME ABOUT SOME OF THE SILOED NATURE OF OUR DIVISIONS HAS RESULTED IN REFORMS TOWARD WHAT I BELIEVE, GLENN, YOU ARE HOPING WILL BE THE OUTCOME OF THIS, WHICH IS TO SAY A MUCH CLEARER SENSE OF THE SCOPE AND SCALE OF A PROJECT AT THE OUTSET AND LESS OF A CHANCE OF THE SILO DEPARTMENTS COMING TO THE PLANNING PROCESS TOO LATE TO PROVIDE INSIGHT THAT WOULD HAVE AVOIDED CHANGE ORDERS OR IS FOR EXAMPLE, MISSED PERMITS, OTHER THINGS
  • AND I HAVE HAD THE OPPORTUNITY TO SEE HOW SOME OF THAT'S BEEN INSTITUTED
  • AND SO I THINK SOME OF THIS IS ALREADY HAPPENING ON AN INSTITUTIONAL SCALE
  • AND SO I DON'T FEEL LIKE WE'RE STARTING FROM SCRATCH HERE ON THIS ONE
  • I FEEL LIKE THIS REPRESENTS A REAL IMPROVEMENT
  • AND THIS IS THE NEXT STEP
  • AND THANK YOU TO WAYNE FOR THE PRESENTATION AS WELL
  • ANY FURTHER COMMENTS OR QUESTIONS ON THIS OR RESPONSE FROM EITHER WAYNE OR GLENN? COMMISSIONER BOWMAN, YOU ALSO WANTED DAVE SWANKY ON THE LINE
  • HE IS ON THE LINE
  • HE DID HEAR YOU
  • AND I BELIEVE AS FAR AS INSTITUTING THIS ACROSS THE ORGANIZATION OUTSIDE AVIATION
  • YUP, COMMISSIONER I THINK YOUR COMMENTS ARE WELL RECEIVED AND THOUGHTFUL
  • COMMISSION CALKINS I ALSO AGREE
  • I WILL SAY THAT WE DID BEGIN SOME EFFORTS THIS YEAR
  • I WILL ALSO SAY THAT COVID CHANGED OUR FOCUS ON MANY ISSUES AND WE PLAN TO GET RIGHT BACK TO IT IN OUR UPCOMING RETREAT
  • I THINK, STEVE, I NOTICE PERHAPS STARTED AND AS I PRESENTED TO YOU LAST JANUARY, TWO MONTHS BEFORE COVID REALLY GOT SERIOUS HERE, WE DO HAVE A PLAN MOVING FORWARD WHERE WE WORK WITH THE DIVISIONS WHO NOW HAVE RESPONSIBILITY FOR THE CAPITAL SCOPING AND PROJECT MANAGEMENT
  • AND THEREFORE THEY ARE ALL HANDS ON ABOUT HOW PROJECTS MAY CHANGE AND HOW THAT MIGHT AFFECT THEIR OPERATIONS
  • IT GIVES THEM A FULL CHANCE TO THINK AHEAD ABOUT PROJECT IMPLEMENTATION VERSUS THEIR OPERATIONS AND CONSIDERING AIRLINE CHANGES ET CETERA
  • SO THANK YOU FOR YOUR COMMENTS
  • THEY WERE RECEIVED
  • WE'LL CONSIDER THEM
  • WE'RE STILL MOVING AHEAD
  • THANK YOU, THANK YOU ALL LET'S MOVE ON TO ITEM 11
  • GO AHEAD, GO AHEAD
  • THE NEXT AUDIT IS THE DELEGATION AUTHORITY AUDIT AND THIS IS THE FINAL AUDIT WE ARE DISCUSSING TODAY HERE IN PUBLIC SESSION
  • THIS AUDIT WAS ON THE PLAN AND ESSENTIALLY FOCUSED ON BOTH DELEGATION FROM THE COMMISSION DOWN TO THE EXECUTIVE DIRECTOR AND FROM THE EXECUTIVE DIRECTOR DOWN TO STAFF
  • SO BOTH ELEMENTS WOULD TEST IT RIGOROUSLY TO ENSURE THAT WE WERE IN COMPLIANCE FROM THE COMMISSION DOWN TO STAFF
  • THE LIMIT IS 300,000 DOLLARS, LIMIT OF THE EXECUTIVE DIRECTOR IS 300,000 DOLLARS
  • ANYTHING ABOVE HAS TO GO TO COMMISSION FOR AUTHORIZATION
  • AND EVERYTHING ELSE FROM THE EXECUTIVE DIRECTOR DOWNWARDS CAPTURED IN POLICY EX TWO WHICH WE DID TEST IN THE COURSE OF THIS AUDIT
  • NEXT SLIDE, PLEASE
  • THIS WAS UNIQUE IN NATURE BECAUSE THERE WERE A LOT OF PROCESSES MOVING AND REVIEWS GOING ON WHEN WE INITIATED THIS PROJECT
  • ALSO, BECAUSE WE WORK WITH A PROCUREMENT DEPARTMENT EXTENSIVELY ON THE ED AUDIT AND WHEN WE WERE DONE, WE MOVE ON, WE STEP OUT
  • THEY ASKED IF STRATEGIC INITIATIVES COULD BE INVOLVED AND COULD PARTNER WITH US, SIT IN ON SOME OF THE MEETINGS SO IF THERE WERE RECOMMENDATIONS THEY COULD TAKE THEM FORWARD AND HELP THEM IMPLEMENT THE RECOMMENDATIONS
  • SO WE HAD A UNIQUE TEAM WITH THAT
  • WE HAD THE AUDIT TEAM
  • PRETTY COMPREHENSIVE AUDIT TEAM
  • WE HAD A REPRESENTATIVE OF STRATEGIC INITIATIVES
  • AND THEN WE ALSO HAVE MR OKAMOTO WHO'S ON THE EXPERT REVIEW PANEL WHO COULD TAKE ANY RECOMMENDATIONS AND ALSO HELP STRATEGIC INITIATIVES DRIVE THOSE FORWARD AND TAKE THOSE FORWARD
  • SO WITH THIS, WE HAD EXTENSIVE WEEKLY MEETINGS WHERE WE TALKED ABOUT THE WORK THAT WE WERE DOING AND WHAT WE WERE FINDING, WHAT WE'VE SEEN
  • I WANT TO HIGHLIGHT THAT THROUGH OUR TESTING NO INTERNAL CONTROL DEFICIENCIES WERE NOTED
  • SO IT WAS A CLEAN AUDIT
  • NEXT SLIDE, PLEASE
  • WE DID HOWEVER, NOTE AN OPPORTUNITY FOR IMPROVEMENT AND WE THOUGHT THIS WOULD BE A GOOD FOR HIM TO BRING IT OUT AND PLEASE PRESENT TO THE COMMISSION OUR THOUGHTS AND WHAT WE SAW
  • THE DELEGATION LIMIT IS 300,000 DOLLARS
  • AND WHAT WE SAW IS THAT ITEMS THAT WERE BELOW 300,000 DOLLARS WERE HIGH VISIBILITY SO MOST LIKELY SHOULD HAVE GONE TO COMMISSION OR COMMISSION SHOULD BE AWARE OF
  • AND THEN THERE'S SOME ITEMS THAT ARE, YOU KNOW, HIGHER THAN 300,000 DOLLARS THAT MAYBE THE EXECUTIVE DIRECTOR SHOULD HAVE THE ABILITY FOR STANDARD ITEMS TO PERHAPS FOR THE SAKE OF EFFICIENCY APPROVE OF
  • SO WE DIDN'T REALLY CONCLUDE ON ANYTHING SPECIFICALLY, BUT WE SAID THAT THIS SHOULD BE REVISITED
  • AND AND THE NEXT FEW SLIDES WILL SHOW YOU SOME DATA THAT WE GATHER THROUGH THE COURSE OF THIS
  • NEXT SLIDE, PLEASE
  • WE LOOKED AT THE CONTRACTS OVER THE 19 MONTH PERIOD AND WE FOUND THAT, YOU KNOW, 98% OF THEM ESPECIALLY IN THE MAJOR CONSTRUCTION SERVICE AGREEMENTS WILL GO INTO THE COMMISSION
  • SO PRETTY MUCH THE BULK OF THE DOLLAR SPEND AS FAR AS SPENDING GOES THROUGH THE COMMISSION
  • THERE ARE SOME THAT ARE SMALL THAT ARE UNDER 300,000 DOLLARS, BUT THEY'RE VERY SMALL PERCENTAGE
  • ALSO, WHAT WE DID WAS WE REBALANCED THAT
  • SAID WHAT IF YOU KNOW THINGS WERE CHANGED AND ANYTHING A MILLION DOLLARS OR ABOVE WENT TO THE COMMISSION
  • WE FOUND THAT STILL QUITE A SIGNIFICANT AMOUNT WOULD STILL BE GOING TO COMMISSION
  • ABOUT 480,000,000 AFTER 608
  • YEAH, THERE ARE SOME BALANCING OPPORTUNITIES THERE
  • NEXT SLIDE, PLEASE
  • WE LOOKED AT WE ALSO BENCHMARKED ACROSS DIFFERENT ORGANIZATIONS
  • WE WENT TO KING COUNTY, SOUND TRANSIT, THE CITY OF SEATTLE, AND WE LOOKED AT WHAT THEY WERE DOING YOU KNOW, JUST FOR MANAGEMENT BENEFIT
  • WE SAID OKAY IN KING COUNTY AND CITY OF SEATTLE THE COMMISSION OR THEIR COUNCIL APPROVES THE CIP OF CAPITAL IMPROVEMENT PLAN AND THEREAFTER AFTER THAT PLAN'S APPROVED, THE EXECUTIVE OR THE MAYOR THEN APPROVE ANYTHING THEREAFTER
  • SO CAPITAL PROJECTS DON'T HAVE TO GO UP
  • IT'S A DIFFERENT APPROACH
  • SO TRANSIT, WHICH IS PROBABLY A LITTLE BIT MORE SIMILAR TO US REVISITED THEIRS IN 2018 AND RAISE THEIR LIMIT TO 5,000,000 FOR CAPITAL PROJECTS AS A MARKED ON THEIR NEW CAPITAL GROWTH AND ANYTHING THAT'S NON CAPITAL I THINK THEY SAID IT ABOUT 2,000,000
  • SO THEY MADE SOME CHANGES
  • BUT IF IT'S NOT CAPITAL, IT'S 2,000,000; CAPITAL 5,000,000 THAT THE CHIEF EXECUTIVE APPROVES
  • AND THEN THE NORTHWEST SEAPORT ALLINCE, PORT OF TACOMA
  • VERY MUCH LIKE US
  • WE ALSO LOOKED AT CALIFORNIA AND SOME OTHER JURISDICTIONS BASED ON DATA THAT JOHN OKAMOTO PROVIDED US AND WE THOUGHT THERE MIGHT BE AN OPPORTUNITY FOR STEVE AND HIS TEAM TO LOOK AND BENCHMARK AND GO BACK TO THE COMMISSION AND AND PERHAPS WORK WITH THEM ON SOMETHING THAT MIGHT HELP SPEED UP WITH THE CAPITAL PLAN
  • OUR BIG GOAL HERE WAS TO SAY WE WANT TO BE ABLE TO HELP STEVEN'S TEAM ACCELERATE THEIR CAPITAL PLAN
  • WE'VE GOT 3.7 BILLION DOLLARS THAT WE NEED TO SPEND
  • AND WE WANT TO SPEND IT EFFICIENTLY IN THE RIGHT WAY BUT WE CAN LEVERAGE OFF A VARIETY OF THINGS
  • NEXT SLIDE, PLEASE
  • SO RECOMMENDATIONS WHICH ARE ON THIS SLIDE TALK ABOUT THAT
  • STEVE SHOULD WORK WITH THE COMMISSION TO ASSESS IF ANYTHING CAN BE CHANGED AND TO INCREASE TRANSPARENCY WHERE NEEDED
  • ONE OF THE THING SOUND TRANSIT DID IS THEY IMPROVED THEIR TRANSPARENCY AND THEIR REPORTING AND WE MIGHT HAVE AN OPTION TO DO THAT
  • AND JUST TO MAKE SURE THAT THE COMMISSION IS AWARE OF EVERYTHING THAT'S HAPPENING, NOT JUST AT THE 300,000 DOLLARS LIMIT
  • NOW, ONE OF THE THINGS SOUND TRANSIT WAS LEVERAGE THE STANDING COMMITTEES WHERE POSSIBLE
  • AND I THINK WE MIGHT HAVE AN OPTION TO DO THAT BECAUSE WE HAVE A LOT OF COMMITTEES
  • WE ALSO HAVE THIS THE AUDIT COMMITTEE WHICH HAS THE ABILITY TO LOOK AT A LOT OF THINGS THAT ESPECIALLY IN THE CAPITAL FRONT THAT MIGHT BE CONCERN TO THE COMMISSION AND REPORT BACK THERE
  • ALWAYS A RISK BASED APPROACH AND THERE ARE MANY RISK FACTORS AND THE COMMISSION SHOULD IF THEY DECIDE TO GO THAT ROUTE IS LOOK AT THE NON FINANCIAL FACTORS AS WELL SUCH AS ENVIRONMENTAL, IS IF THERE'S A LEGAL ISSUE, OBVIOUSLY IF THERE'S ENVIRONMENTAL ISSUES OR SOCIAL ISSUES
  • EVEN IF UNDER 300,000 DOLLARS, THOUGH, SHOULD PROBABLY BE REPORTED TO THE COMMISSION
  • SO WITH THAT I'LL GO TO THE NEXT SLIDE, WHICH IS DAVE SWANKY AND JOHN OKAMOTO'S RESPONSE AND I'LL ASK DAVE AND JOHN OKAMOTO TO UNMUTE AND USE THE NEXT 10 MINUTES TO PRESENT THIS TO THE COMMITTEE
  • I THANK YOU VERY MUCH AUDIT DIRECTOR FERNANDEZ, COMMITTEE MEMBERS, COMMISSIONERS
  • MY NAME IS JOHN OKAMOTO FOR THE RECORD
  • I WAS BROUGHT IN AS A MANAGEMENT CONSULTANT AND I REALLY TOOK A VIEW OF THIS EFFORT AS AN INDEPENDENT PERSON FROM MULTIPLE LENSES AS A FORMER ELECTED OFFICIAL
  • SO FOR A SHORT TIME AS A SENIOR EXECUTIVE RESPONSIBLE FOR THE DELIVERY OF MEGA PROJECTS WITH THE WASHINGTON STATE DEPARTMENT OF TRANSPORTATION AND MORE RECENTLY WORKING WITH THE PORT THROUGH THE ERP LOOKING AT THE INTERNATIONAL ARRIVALS FACILITY AS WELL AS ASSISTING THE EXECUTIVE DIRECTOR TO LOOK AT THE CAPITAL PROGRAM CAPACITY AND OTHER ISSUES
  • I THINK THE BIG NEWS THAT I WOULD HIGHLIGHT OUT OF THIS AUDIT THAT IT IS A CLEAN AUDIT AND THAT THE PORT WITH THE COMMISSIONS LEADERSHIP HAS CREATED REALLY A CULTURE OF COMPLIANCE SINCE 2007
  • BUT THE SECOND I THINK IMPORTANT MESSAGE OUT OF THIS IS THAT COMPLIANCE AND POLICIES AND PROCEDURES, ESPECIALLY THE LIMITATION OF THE 300,000 DOLLARS DELEGATION OF AUTHORITY HAS COME WITH SIGNIFICANT ADMINISTRATIVE INEFFICIENCIES AND I WOULD ALSO ADD AN OPPORTUNITY COST BORN BY THE COMMISSION BY FOCUSING IN AT A LEVEL THAT PROBABLY NEEDS TO BE REEXAMINED AND TO SEE IF THAT COULD BE LIFTED AND THE COMMISSION COULD FOCUS ON OTHER BIG ISSUES FACING THE PORT
  • THE AUDIT DOES HIGHLIGHT AS AUDIT DIRECTOR FERNANDEZ INDICATED THERE ARE EFFICIENCIES THAT COULD BE GAINED WHEN YOU COMPARE THE PORT TO OTHER PUBLIC AGENCIES
  • THAT IS A FINDING THAT'S CONSISTENT WITH THE AIRPORT PEER REVIEW WHEN THEY BROUGHT IN SEVERAL AIRPORTS AROUND THE COUNTRY AND IT'S ALSO CONSISTENT WITH A PERSPECTIVE OF THE ERP
  • WHEN THE EXECUTIVE DIRECTOR ASSETS TO EXAMINE ALL SYSTEMS AND PROCEDURES AND STRUCTURES TO ALLOW FOR THE PORT TO TAKE ON A MORE COMPLEX BIGGER CAPITAL PROGRAM
  • IN ANY CHANGE IN DELEGATION OF AUTHORITY I THINK IT COULD IMPOSE GREATER RISKS AND TRANSPARENCY ISSUES
  • BUT IT'S MY BELIEF THAT THOSE RISKS CAN BE MANAGED BY AFFIRMING EXISTING POLICY CONTROLS ADOPTED BY THE COMMISSION
  • AND LET ME JUST TAKE A LITTLE DETOUR TO EXPLAIN WHAT THAT REALLY MEANS
  • THE COMMISSION IN ITS NORMAL BUSINESS ACTIONS SETS SEVERAL BIG POLICY WHAT I CALL POLICY CONTROLS OR ENVELOPES THAT CREATES SIDE BOARDS FOR THE ORGANIZATION LIKE THE ADOPTION OF LONG RANGE PLANS, ADOPTION OF MASTER PLANS, STRATEGIC PLAN ADOPTIONS
  • YOU GO FURTHER THAN THAT
  • YOU ADOPT SEVERAL DIFFERENT FINANCIAL CONTROLS AND THINGS LIKE THE LEVY AMOUNTS, RATES AND FEES, YOU GO FURTHER THAN THAT YOU ADOPT MULTI YEAR CAPITAL PROGRAMS YOU ADOPT ANNUAL BUDGETS ANNUALLY
  • YOU ADOPT CAPITAL PROGRAMS ALL OF THE WHAT I CALL POLICY ENVELOPES OR UMBRELLAS OVER ACTUAL ADOPTION OF ANY KIND OF PROJECT ACTIONS WHETHER IT BE EXPENDITURE CONTROLS OR PROCUREMENT CONTROLS
  • SO I THINK IT'S IMPORTANT FOR THE PUBLIC AND THE COMMISSION TO UNDERSTAND THAT ONE DOES NOT CONTROL PROJECT EXPENDITURES MERELY BY THE DELEGATION AUTHORITY AMOUNTS
  • I ALSO THINK THAT RISK CAN BE MITIGATED BY ENHANCING YOUR PROJECT REPORTING AND THE COMMISSION'S OWN ACTIONS IN TERMS OF HOW THIS CAPITAL PROGRAM MONITORING IS ASSIGNED TO SUBCOMMITTEES AND EVEN GOING FURTHER AS IN THE CITY OF SEATTLE, THEY IDENTIFY WHICH ARE HIGH PRIORITY PROJECTS THAT THEY WOULD LIKE TO SEE ENHANCED PUBLIC REPORTING ON
  • SO THAT CONCLUDES MY OBSERVATIONS AND I'LL TURN IT OVER TO OTHERS FOR THE REST OF THE PRESENTATION
  • GOOD AFTERNOON COMMISSIONERS AND MEMBER GERKE
  • NEXT SLIDE IF WE COULD
  • THANK YOU COMMISSIONERS
  • THE AUDIT TEAM LOOKED AT DATA OVER A YEAR AND A HALF, WHICH IS A GOOD LONG TIME BECAUSE THERE HAVE BEEN MANY DELEGATED ITEMS MOVING THROUGH THE WHOLE PORT SYSTEM DURING THAT TIME AND DELEGATIONS CAN BE COMPLEX IT'S NOT JUST A SINGLE DOLLAR LEVEL PER PERSON BUT THE DELEGATIONS ARE MULTIFACETED FROM REAL ESTATE THROUGH SEVERAL TYPES OF CAPITAL PROJECTS
  • AND ACTUALLY I WANT TO THANK THE AUDIT TEAM
  • THEY WERE RECEPTIVE TO TRYING TO DO THIS NOT JUST AS THEIR OWN LOOK BUT AS A TEAM
  • THEY INVITED IN PROCUREMENT WHO MANAGES THE DELEGATIONS AND HAS SET THEM IN PAST YEARS
  • THEY INVITED IN MYSELF WHICH I VERY MUCH APPRECIATE
  • THEY INVITED IN STRATEGIC INITIATIVES, THE LEAN TEAM
  • IN OTHER WORDS WHEN WE HAVE AN OPPORTUNITY FOR A CHANGE IF NECESSARY AS A RESULT AT THE END OF THE AUDIT, THAT LEAN TEAM MEMBER'S ALREADY GOT HIS OR HER HANDS AND MIND ON THE SITUATION AND WE CAN GET STARTED RATHER QUICKLY
  • AND IT WAS ALSO GOOD FOR WE MULTIPLE DEPARTMENT MEMBERS TO SEE HOW THE AUDIT TEAM GOES ABOUT ITS WORK
  • IT TAKES AWAY SOME OF THE MYSTERY
  • YOU COULD SEE THE LOGIC TO WHAT THEY'RE THINKING AND IT GAVE A BUNCH OF DIALOGUE AND QUESTIONS WHERE WE WOULD PROVIDE INFORMATION
  • AND THEN WE'D BE ABLE TO COMMENT ON IT AND ANSWER QUESTIONS BACK AND FORTH
  • IT REALLY DEMYSTIFIED AND MADE THE VALUABLE FUNCTION OF AN INTERNAL AUDIT REALLY CLEAR TO US
  • IT WAS VERY POSITIVE
  • THANK YOU, GLENN AND TEAM
  • YES, AN EFFICIENCY WAS IDENTIFIED EVEN THOUGH THERE WERE NO, IT WAS A POSITIVE AUDIT
  • SO WE STARTED THINKING ABOUT HOW COULD WE ANALYZE HOW TO FIND THE BEST EFFICIENCY
  • NEXT SLIDE
  • THESE NEXT TWO SLIDES ARE JUST EXAMPLE OR ILLUSTRATIVE
  • WE TOOK SOME OF GLENN'S DATA A 300,000 DOLLAR LEVEL HE IDENTIFIED EARLIER AND THEN THE MILLION DOLLAR LEVEL
  • AND THEN WE JUST TOOK A SKY HIGH MAGNITUDE NUMBER DIFFERENCE ALL THE WAY TO 10,000,000 AND WE TOOK A LOOK AT FROM THE COMMISSION SEEING ALL THE ACTIONS WITH 300,000 THEY SEE 98%, A MILLION, THEY SEE 95% AND IF IT WAS AS HIGH AS 10,000,000 THEY WOULD SEE 69% ALMOST 70% BUT WE WONDERED ABOUT WHAT THE EFFICIENCY MIGHT BE FOR THE COMMISSION STANDPOINT, CERTAINLY THERE WOULD BE EFFICIENCIES FOR STAFF, ET CETERA, BUT WE'RE WONDERING MORE ABOUT THE ULTIMATE CUSTOMER WHICH IS YOU, AS REPRESENTATIVES THAT LEAD OUR AGENCY REPRESENTATIVES OF THE PUBLIC
  • AND IF YOU LOOK ALL THE WAY DOWN AT 10,000,000 IT MIGHT SAVE 68 ACTIONS A YEAR
  • AND IF AN ACTION TYPICALLY TAKES 20 MINUTES FOR PRESENTATION, Q&A ETC
  • AT A COMMISSION MEETING YOU MIGHT SAVE AN HOUR OUT OF EVERY COMMISSION MEETING THROUGH THE YEAR
  • COULD THAT HOUR BE BETTER POSITIVELY UTILIZED BY THE COMMISSION FOR A HIGHER LEVEL POLICY ITEMS MANY OF WHICH JOHN MENTIONED JUST NOW? POSSIBLY, BUT THAT'S NOT THE SINGLE ANSWER
  • NEXT SLIDE
  • GLENN ALSO IDENTIFIED SOME AGENCIES THAT HE LOOKED AT AND WE HAVE A SMALL TEAM SO FAR THAT WILL GROW
  • I'LL EXPLAIN THAT IN A MINUTE
  • BUT WE HAVE ALSO STARTED LOOKING A LITTLE FARTHER AND ADDED A COUPLE MORE
  • THE UNIVERSITY OF WASHINGTON
  • YOU CAN SEE THEIR DELEGATION LIMIT IS SURPRISINGLY HIGH IT'S EVEN OVER THE 10,000,000 THAT WE JUST MAGNITUDE GUESSED EARLIER
  • ALSO WE TALKED TO SAN FRANCISCO AND THEY DO MANY PROGRESSIVE DESIGN PROJECTS AND THEY HAVE BEEN TRAINING ON IT AND BIGGER AND BIGGER PROJECTS OVER TIME AND YOU CAN SEE THAT THEIR DELEGATION IS QUITE HIGH WHAT'S INTERESTING HERE AS I LOOK AT THE WHOLE PICTURE, YOU'LL SEE THE DELEGATION LEVELS FOR NWSA THAT IS OUR PARTNER AND THE PORT IS RELATIVELY LOW COMPARED TO THE CAPITAL BUDGETS THAT WE SEE ACROSS THE BOARD THESE ORGANIZATIONS
  • AND WHAT WE WILL BE DOING IS REACHING WITH AVIATION TO THE REST OF AVIATION'S PEER REVIEW, THAT WAS ACCOMPLISHED A LITTLE OVER A YEAR AGO OF ABOUT 10 AIRPORTS THEY INVITED INTO SEATTLE FOR A THREE DAY EFFORT TO TALK ABOUT CAPITAL AND HOW IT COULD BE RUN TO THE BEST POSSIBLE WAY
  • SO WE'LL BE REACHING TO SOME OF THOSE PEER AIRPORTS IN THE US AND ASKING ABOUT THEIR DELEGATIONS BUT WHAT'S DIFFERENT AND WHAT I FOUND IN SPEAKING TO SAN FRANCISCO IS THEIR DELEGATION MAY BE A DIFFERENT BUT THEIR REPORTING SYSTEM IS A DIFFERENT LEVEL
  • AND WHAT THEY'VE DONE WITH THEIR REPORTING SYSTEM IS HAVE AUTOMATED IT TO A CERTAIN SOFTWARE AND THEY HAVE TRAINED THEIR COMMISSIONER BOARD MEMBERS HOW TO READ THAT
  • BUT THE REAL QUESTION ISN'T WHAT'S THE DELEGATION LEVEL, WHAT'S THE TOTAL CAPITAL BUDGET
  • I THINK WE NEED TO TAKE A CLEAN SHEET OF PAPER TO THIS
  • NEXT SLIDE
  • FIRST, WE WANTED TO BE CLEAR WITH YOU AND WE WANTED TO ENGENDER SOME DISCUSSION ON THESE NEXT TWO SLIDES
  • FIRST WE WANTED TO CLARIFY OUR OBJECTIVE AND OUR VALUES
  • COMMISSIONER BOWMAN I'D BE HAPPY TO TAKE YOUR QUESTION NOW
  • NO, DAVE, I REALLY APOLOGIZE
  • BUT THE MEETING WAS SUPPOSED TO END AT 3:30 AND WE'RE GONNA HAVE TO
  • I'M GONNA HAVE TO LEAVE FOR A FEW MINUTES UNTIL WE GO INTO THE NON PUBLIC SESSION AT 3:45 SO I APOLOGIZE
  • I'M GOING TO HAVE TO JUMP OFF
  • SO I'M HOPING THAT I CAN MAYBE FIND ANOTHER OPPORTUNITY TO HEAR THE REST OF THE PRESENTATION
  • YOU BET AND I'LL SPEED UP WHAT I'M DOING NOW, THANK YOU
  • THANK YOU, COMMISSIONER CALKINS
  • I HATE TO JUMP IN
  • BEFORE COMMISSIONER BOWMAN LEAVES I'VE JUST PULLED UP IN THE CHARTER, THE QUORUM FOR THIS COMMITTEE IS THE VOTING MEMBERS
  • AND GLENN AND I DISCUSSED THIS BEFORE AND TOO
  • THIS IS AN EXTRAORDINARILY IMPORTANT TOPIC FOR US AND SO I WOULD BE HAPPY TO CONVENE A SPECIAL MEETING OF THE AUDIT COMMITTEE FOR THIS TOPIC IN PARTICULAR AS I THINK IT'S KICKING OFF A CONVERSATION
  • THAT IS GOING TO RUN OVER THE NEXT YEAR OR SO AND THAT IT IS VERY IMPORTANT FOR THE EFFICIENCY OF OUR ORGANIZATION
  • SO I WOULD PROPOSE THAT WE I GUESS THE TERM IS TABLE IT FOR AND TAKE THIS MATTER UP AGAIN IN A MEETING AS SOON AS POSSIBLE, RECOGNIZING WE'RE COMING UP ON THE END OF THE YEAR THAT MAY BE IN JANUARY, BUT ONE IN WHICH WE COULD FOCUS SPECIFICALLY ON THIS ISSUE AND DEVOTE SOME TIME TO IT
  • GLENN, WHAT ARE YOUR THOUGHTS ON THAT? I THINK THAT THAT WOULD BE FINE
  • YOU KNOW, I THINK WE CAN CONVENE JUST LIKE WE DID LAST YEAR WITH THE AD MEETING, AN AUDIT COMMITTEE MEETING THEN
  • WE WILL ALSO HAVE THE STATE AUDITORS WITH THEIR READOUT IN EARLY JANUARY SO WE CAN LEVERAGE OFF THAT AND PERHAPS LUMP THOSE TOGETHER
  • I THINK THAT'S A GREAT IDEA
  • COMMISSIONER CALKINS, WOULD YOU LIKE TO SET THIS FOR A TIME CERTAIN TO BRING IT BACK OR DO YOU JUST WANT TO TABLE IT FOR A FUTURE MEETING? LET'S AGREE ON THE JANUARY MEETING IN WHICH WILL GET THE REPORT BACK FROM THE STATE AUDIT AND ON THIS ONE
  • AND SO THAT WE HAVE IT ON THE AGENDA? OKAY, YOU WANT TO MAKE THAT A FORMAL MOTION? DO WE STILL HAVE COMMISSIONER BOWMAN? I STILL SEE HER IN THE MEETING
  • I'M NOT SURE
  • I THINK WE LOST HER
  • OKAY, ALRIGHT WE'LL JUST PLAN TO COORDINATE WITH STAFF FOR SCHEDULING OF A JANUARY MEETING, OKAY? AND WE WILL
  • THAT'S UNFORTUNATELY GOING TO CONCLUDE TODAY'S PUBLIC AGENDA
  • WE WILL RECESS INTO THE NON PUBLIC PORTION OF THE MEETING TO ADDRESS ITEM NUMBER 12 WHICH IS AN INFORMATION TECHNOLOGY
  • AN ITEM FOR INVENTORY AND CONTROL OF SOFTWARE ASSETS
  • ARE THERE ANY CLOSING COMMENTS FROM CHRISTINA GERKE? I WAS JUST GOING TO SAY THAT I LOVE THIS WORK ON THE DELEGATION OF AUTHORITY AND MANAGEMENT REALLY PARTNERING WITH THE INTERNAL AUDIT GROUP LOOKING AT THIS
  • I THINK IT SHOWS THE VALUE OF WORKING TOGETHER TO COME UP WITH WHAT'S BEST FOR THE ORGANIZATION
  • GREAT
  • I COULDN'T AGREE MORE
  • THIS IS JUST THE KIND OF THING THAT I THINK IS APPROPRIATE FOR THE AUDIT COMMITTEE AND THE COMMISSION TO GENERALLY TO BE THINKING ABOUT LARGE QUESTIONS OF GOVERNANCE AND HOW WE MAKE OUR ORGANIZATION MORE EFFICIENT WITHOUT TOO MUCH RISK
  • AND IT'S VERY TIMELY AND I'VE LEARNED A TON ALREADY FROM THE BRIEFINGS AND REPORTS LEADING UP TO THIS MEETING
  • OKAY, WE WILL ADJOURN AND THEN RECONVENE
  • SORRY, NOT ADJOURN, WE WILL GO INTO RECESS
  • SO HEARING NO FURTHER COMMENTS, WE WILL TAKE A BREAK AND RECESS INTO THE NON PUBLIC PORTION OF OUR MEETING AT 3:45 P M TO DISCUSS ONE MATTER RELATED TO SECURITY SENSITIVE INFORMATION
  • THE NON PUBLIC PORTION OF THE MEETING WILL LAST APPROXIMATELY 25 MINUTES AND WE'LL ADJOURN WITH NO FURTHER BUSINESS AFTER THAT TIME
  • PARTICIPANTS JOINING THE NON PUBLIC PORTION OF THE MEETING
  • PLEASE CLOSE OUT OF THIS MEETING LINK AND JOIN 3:45 TEAMS MEETING INVITATION, THE CURRENT TIME IS 3:37 P M
  • THANK YOU, THANKS, THANKS.

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