Exhibit B
Minutes Exhibit B Port Commission Regular Meeting of March 22, 2016 The Value of the Corporate Traveler to SEA March 22, 2016 Suzanne Fletcher-Juneau Puget Sound Business Travel Association (PSBTA) The Puget Sound Business Travel Association (PSBTA) is the collective voice of business travel management in Western Washington, and a chapter of the Global Business Travel Association (GBTA). We are dedicated to enhancing the educational and professional advancement of the travel industry and our members. Our Membership... PSBTA members include 175 Washington business leaders who are responsible for supplying and purchasing travel related services. The annual travel expenditure of these companies exceeds $1.8 billion dollars. This was comprised oi $244 billion in trip-related ' 51:41.7)", " ' These averages consider all spending (60%) and $140 billion in trips -day and overnight and meetings operations all methods oi transponation: expenditures. air. rail, pemonal auto and rental w. BUSINESS HIPS 'I'lll'l IIIIUZED AIR MEI. AS 'I'IE mum MOI! 0F musrommrrAMI! 31.100 7.1 MILLION JOBS le?" III THE UNITE SIAIES FEDERAL. STA". "Ill [06M TAX IEGEIP'IS: Just short 0! 4 million of lhose were wilh hotels. airlines. rental car companies. and omer direct providers 01 travel services About 13 million were with travel supply chain employers and about 1.9 million more resided with rms that supplied consumer code and services to business mmwtmmm PSBTA Impact of Business Travel GBTA Research Business Travel is vital to the economy Support for business travel issues = increased jobs and trade $250 Billion U.S. spend 30 percent of all U.S. travel spend 8 million travel and tourism jobs 1 in 10 U.S. jobs supported by the Travel and Tourism industry Source: Global Business Travel Association Role of the Corporate Travel Manager Negotiate corporate contracts Air, Car, Hotel, Ground, Card, Agency, Risk Mgt. Manage travel policy Assure traveler's safety, comfort and efficiency Manage corporate travel spend, typically the largest line item second only to payroll COST OF DELAYS Examples of delays and/or additional costs Arrival/Departure Congestion Connecting Flights Poor Ground Transportation Options TSA!!!!! What Works Well at SEA Amenities offered Check-in process Lounge offerings All gates accessible past any security checkpoint Baggage delivery Rapidly increasing route network, especially International routes to Europe and Asia And Not So Well at SEA Security Lines and TSA Pre lines Transportation to/from Sea-Tac Physical airport infrastructure Changing gates (often different terminals) Fares (higher than SFO, LAX) 1970's Bunker, aka International Arrivals Signage limited languages Confusing shuttle service drop off and pick up TSA SEA Style Value of the Corporate Traveler Labor Force King County 1,600,000 Pierce County 390,246 Snohomish Country 395,317 Total 2,385,563 Estimated % that travel 25% 596,390 Estimated trips per year 5 Total trips 2,981,950 Impact of Inefficient Airport Facilities to Corporations Number of Trips 2,981,950 Average Salary for King County area $125,000 Average Hourly Wage $60/hour Sample: Company A 48,000 employees @ 20% traveling 5 trips per year @ $60 per hour Every hour of delay cost Company A $2,800,000/year Impact of Inefficient Airport Facilities to Corporations (cont'd) Sample- Company B 88,000 employees @ 25% traveling 5 trips per year @ $60 per hour Every hour of delay costs Company B $6,600,000/year What's on our minds? TSA screening improvements! Importance of route development Uber/Lyft current state International Arrival Facility upgrade Passenger Facility Charges (PFC) Enhanced WA Drivers License Passenger Facility Charge FY 2017 US budget requests an increase in Passenger Facility Charges from $4.50 to $8.00 Corporate Travel Buyers are concerned not just about $3.50 increase, but what's next and where and how are the funds being used Impact to a Mid Size Corporate Travel Program $3.50 increase to 120,000 segments = $378,000 increase Source: Global Business Travel Association Real ID Washington State concerns Is there a plan? How do we compare to other West Coast options? SFO Great route options, new facilities with multiple amenities, ground transportation options, airport train and BART Multiple levels for checkpoint security less efficient SAN Very user-friendly, convenient location, great signage Limited international service LAX More competitive fares and flight options Challenging facility layout; increasing traffic congestion to and from airport Future Ideas Improve ground service to and from SEA Technology utilized to lessen vehicles in/out of airport Share our customers' needs for the new IAF and business travel at SEA Improve minimum connect time and enhance productivity of passengers in terminal Thank You Voice of corporate traveler must be heard Think of us as your partner, not just your customer Thank you for listening
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