7c attach B
Item Number: _7c_Exhibit B Date of Meeting: February 24, 2015 Airport Dining and Retail Program Outreach Plan Overview Prepared by PRR in collaboration with Airport Dining & Retail, Office of Social Responsibility Comprehensive outreach requires a two-pronged approach: 1) Directed to local, small and minority-owned business 2) Directed to national and regional airport-industry operators This overview focuses on the outreach to local, small and minority-owned business Outreach plan for 2015 includes: One-on-one outreach to organizations working with communities of color, minority business groups, neighborhood and other chambers of commerce and social justice organizations Host multiple leasing outreach events April, May and September, October Local media relations and social media to promote event attendance "Doing Business at Sea-Tac" video providing a glimpse of a day in the life of an operator at the Airport, including tenant testimonials Paid local advertising in daily newspapers, business and minority group publications Outreach Objectives: Attract new small businesses and minority-owned businesses into the retail and dining mix at Sea-Tac that will reflect the character of the Pacific Northwest Explain the leasing opportunities that will be available at Sea-Tac in the 2015 through 2017 so that prospective tenants have time to prepare to compete Provide all prospective tenants with a clear overview of doing business at Sea-Tac, focusing on both opportunities and challenges to help small businesses and minorityowned businesses make informed decisions Provide the opportunity for prospective tenants to connect with current tenants 1 Offer in-person assistance to businesses that may be interested in retail or business contracts with information on the Port's competitive processes Distribute leasing brochures, informational packets, tenant applications and provide contact information for potential tenants that have additional questions or need more information Target Audiences: Prospective locally based future restaurateurs and retailers, passenger service providers, including small, local and minority-owned businesses Outreach to Local, Small, and Minority-Owned Business: Tactics Include Port-hosted Airport events in April and September with additional identical format satellite events in targeted locations, e.g. Seattle, Federal Way, Tacoma. Timing: April, May and September, October (additional events if demand merits) Community Outreach Direct outreach to organizations working with communities of color, minority-owned publications, chambers of commerce and social justice organizations. Leverage their existing communications channels to get the word out and encourage participation. Provide electronic versions of event posters/flyers for organizations to distribute to their members and audiences. Materials to be updated prior to each event. Offer to have ADR staff and/or Port spokesperson speak at member meetings/events to provide an overview of business opportunities, selection criteria and process for responding to RFPs/CEPs Potential organizations include: - Seattle Chamber Business Diversity Program - UW Foster School of Business Diversity Program - King County Hispanic Chamber of Commerce - Seattle Urban League - Rainier Valley Chamber of Commerce - Vietnamese Friendship Association - The Minority Executive Directors Coalition of King County (MEDC) - Horn of Africa - National Black MBA Association - Tabor 100 - Tribal economic development programs 2 Event Format Welcome and introductions (appetizers and refreshments available) Brief PowerPoint presentation by Airport Dining and Retail staff Video presentation What it's like to do business at Sea-Tac (Port staff/testimonials) See Yourself at Sea-Tac/Meet the Operators Informal Q&A with staff and leasing consultant team Handouts and Materials PowerPoint presentation Doing Business at Sea-Tac: What you need to know packet to include: Illustrative infographic on key requirements, process, opportunities/challenges, etc. Case studies (1-2) highlighting current businesses featured in video Step-by-step checklist for application process Doing business at Sea-Tac brochure Leasing brochure (previously developed) Application forms (previously developed) "Small business ambassador/concierge" business card the go-to contact to call when questions arise/help is needed Business cards for Eat, Shop, Lease (previously developed) Information about what ACDBE certification means Email and Electronic Announcements for Event Promotion Email announcements to: - Existing database lists of interested businesses, current tenants - National trade and industry organizations - Local industry organizations (e.g. Seattle Chamber of Commerce, Downtown Seattle Association, retail, restaurateurs) Outreach would be conducted prior to each event (April, May, September, October) Direct to leasing website to view testimonial video Other electronic channels via the Port and the Office of Social Responsibility Paid Advertising Print and online advertising placed prior to each event (April, May and September, October)in outlets such as: 3 Business: Daily Journal of Commerce, Puget Sound Business Journal, Wall Street Journal local edition, Seattle Times, KOMOnews.com, KING5.com (business pages) Minority-owned media outlets: NW Asian Weekly, The Facts, The Medium, Chinese News Times, La Raza, Phuong Dong Times, Runta News, Somali TV Media Relations Draft three press releases and conduct media pitching to local and minority-owned media outlets (print/broadcast/online/blogs) prior to each event 4
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