4b Aviation Director

Quality Jobs 
at the Port of Seattle 
Mark Reis 
Managing Director 
Seattle Tacoma International Airport 
February 11, 2014

Airport Activity 



2

Airport 2014 Budget Overview 
Figures in 000s 
$450,000
$400,000
$350,000
Non-Aero
$300,000
$250,000
$200,000
$150,000         Aero
$100,000
$50,000
$0
Revenues         Cash Flow       Capital Spending

3

Airport Employment 
Port of Seattle          ~1,100 
Airlines                4,200 
Airline Contractor        2,901 
Concessions           1,861 
Government         1,810 
Other Badged         2,489 
Non-Badged         ~1,310 
TOTAL             14,871 

4

Change in Badged Employees 
40000

35000

30000

25000

20000

15000

10000

5000



5

Contracted Employees by Airline 
1200

1000

800

600

400

200

0



6

Employees by Aeronautical Service
Provider 
700
600
500
400
300
200
100
0





7

Aeronautical Services Provided 
A/C Fueling     Cabin Cleaning    Wheelchairs     Cargo Handling 
ASIG         Air Serv        Air Serv        CAS 
Swissport       ATS          Aviation        Hanjin 
DGS          Safeguard      IAS 
FSS            Bags Inc.       Menzies 
IAS           British        Primeflight 
Menzies        FSS           Swissport 
Primeflight      Huntleigh       WFS 
Swissport       Primeflight 
Prospect 
Ramp Employee     Catering      Bag Delivery     GSE Repair 
Air Serv        Flying Foods     Air Serv        Air Serv 
ATS          Gate Gourmet    Archer Bags     ATS 
CAS          LSG           Inc.          ELS 
IAS                        Swissport       IAS 
Menzies                                 Menzies 
Swissport                                 Swissport 
TUG 

8

Employee Turnover -- Sample 
60%

50%

40%

30%

20%

10%

0%
Aircraft Service   AirServ    Cargo Airport   Certified    DAL Global    Elite Line   Hanjin Global Swissport USA
International  Corporation  Services USA,   Aviation   Services, LLC  Services, LLC   Logistics      Inc
Inc                   LLC     Services LLC

9

HOW MANY EMPLOYEES DOES IT TAKE TO STAFF A WIDE BODY TURN-AROUND? 








10

HOW MANY EMPLOYEES DOES IT TAKE TO STAFF A WIDE BODY TURN-AROUND? HOW MANY EMPLOYEES DOES IT TAKE TO STAFF A WIDE BODY TURN-AROUND? 
ON THE RAMP 







11

HOW MANY EMPLOYEES DOES IT TAKE TO STAFF A WIDE BODY TURN-AROUND? HOW MANY EMPLOYEES DOES IT TAKE TO STAFF A WIDE BODY TURN-AROUND? 
ON THE RAMP 







12

HOW MANY EMPLOYEES DOES IT TAKE TO STAFF A WIDE BODY TURN-AROUND? HOW MANY EMPLOYEES DOES IT TAKE TO STAFF A WIDE BODY TURN-AROUND? 
ON THE RAMP 







13

HOW MANY EMPLOYEES DOES IT TAKE TO STAFF A WIDE BODY TURN-AROUND? 
WHILE PASSENGERS ARE BEING SCREENED IN CUSTOMS 







14

Gross Concessions Sales 
250

200                                      195.2 
180.1 
165.4             168.9 
156.9        150.6   157.5 
150             135 
114.4                                                Gross Sales
Million $             99 
100  90 

50                         Recession

0
2003  2004  2005  2006  2007  2008  2009  2010  2011  2012  2013

15

Concessions Sales per Enplanement 
12
10.91   11.23 
10.02   10.29        9.99   10.30 
10                       9.65 
9.00 
7.82 
8
6.74   6.95 
6
Dollars                                                             SPE
4
2
0
2003  2004  2005  2006  2007  2008  2009  2010  2011  2012  2013

16

Concessions Revenue to Sea-Tac 
30
28.2 
24.5 
25
22.6               23 
21.5              21.6 
20.5 
20            18.6 
16.4 
15     13.4 
11.9 
Million $                                    Recession
Port Revenues
10

5

0
2003  2004  2005  2006  2007  2008  2009  2010  2011  2012  2013

17

Concessions Employment 
1800
1600
1400
1200
1000
2003
800                       1640 
2013
600
400              732 
200
0
Employment
124% Growth in Jobs 
18

Employees 
Type of Operation               Representation 
Coffee                                    Union
3% 
Non-Union
5%   14%       Full-Service Dining       42% 
58% 
Quick Serve 
25% 
26%     Retail/Duty Free 
Full-Time/Part-Time 
Passenger Services 
27% 
Support 
17%         Full-Time
83%     Part-Time

Total Employees = 1640 
19

Summary 
Wide diversity of employers and employees 
Different corporate philosophies and
programs 
Different priorities for employees 
Overall employment at Sea-Tac has declined 
Concessions job growth very substantial 
Reflects dramatic improvements in program 

20

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