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ITEM NO: _____7a________ DATE OF MEETING:__June 26, 2012 Terminal Development Challenges 1 Presentation Summary Background and Projections Current Situation Future vision/Recommended approach 2 Challenges Problem Dimensions Most cost-effective long-term solution requires increased throughput in existing footprint Airline competition is intense and the industry is constantly evolving Technological advances are changing the customer experience and can promote increased throughput Airport must make decisions in the midst of change Lengthy development timeframe adds to challenge 3 Current Situation Passenger Statistics 32.8 Million Annual Passengers (MAP) 4% growth in passengers over 2010 74% of passengers are O&D; 9th largest O&D airport in U.S. International passengers: 2.9 million/year, up 6.3% Growth in FIS passengers: 8.6 % 2020 and 2030 Forecasts 2020- 40 MAP projected 2030- 47-53 MAP projected- 1.5 times today's PAX 4 Historic and Future Growth 3.7 MAP Passengers 3.0 MAP 36.3 MAP 29.8 MAP Peak intl. widebody arrivals MAP: million annual passengers Source (passenger growth): historic activity and Sea-Tac Part 150 forecast 5 FIS Passenger activity trends Passengers arriving during mid-day peak increasing dramatically Peak periods drive facility needs, not annual passenger volumes 6 Current Situation Industry Dynamics Since 2005 US Air and America West merged Frontier, Republic and Midwest merged Delta and Northwest merged Continental and United merged Southwest and AirTran merging American Airlines bankruptcy; prospective merger? Newer entrant growth - JetBlue and Virgin 7 2011 Airline Market Share Changes due to industry consolidation Source: as reported to the Port of Seattle by the airlines. 8 Current Situation Airport Drives and Curbs Congested terminal curb, related to dwell time Enforcement of dwell time at curb critical to capacity Rental car busing dependent on maintaining regular headways o Narrow congested sidewalks o Static curb signs do not optimize capacity o Congestion backs up onto roadways o Weaving issues on roadway sections o Service tunnel seismically weak Congested Upper and Lower Curbs 9 Current Situation Terminal Buildings Concourse A and Central Terminal - built in 2004 Concourses B,C and D - last renovated in 90's Main Terminal and Satellites - built in 1970, minor updates o Aging systems o Outdated appearance o High energy use o Business case for renewal o Lack amenities o Lack technology enabling shared use North Satellite Built in 1970 10 Current Situation Terminal Passenger Circulation Vertical circulation - improvements underway Ticketing lobby congestions and aesthetics o Functional obsolescence o Lack of capacity o Slow process o Lack of flexibility for change o Reliability issues with vertical circulation Congested Ticket Lobby with 1-Step Process 11 Current Situation Security Checkpoints Changing equipment by TSA and passenger loads with realignment Port can't influence significant throughput o Crowded and confusing o Realignment shifts passenger loads o More space needed for new equipment o Without space, slower/less secure Checkpoint 5 in Main Terminal 12 Current Situation Baggage Systems Seven separate systems EDS machines are slow and at end of design life o Bag jams o High cost when bags miss flight o Lacks latest technology o Inefficient separated systems o Evolving check-in will drive upgrades Jam in Baggage System 13 Current Situation Airfield Runways and Taxiways New 3rd runway and 16R rehab in 2009 16C rehabilitation in 2016 Ongoing pavement replacements 14 Current Situation Gates 90 Total gates 74 Narrow Body Gates 11 Widebody/FIS gates 5 additional Widebody capable gates 15 Current Situation Federal Inspection Service (FIS) Forty-year-old facility not competitive with other gateways Challenges span the whole customer experience Congested Primary Inspection Congested FIS Bag Claim 16 Current Situation Technology Technology is a major component of the solution, both now, and in the future o Improvements needed for capacity/flexibility o Boarding passes from home/phones o Customer service/re-ticketing o Passengers self-tagging bags o Common bag drops o Two-step and flow-through processing o Common Use Self Service Kiosks (CUSS) Mobile phone boarding pass 17 Current Situation Work completed to maximize existing facility Two-Step and flow through Ticket Counters Garage Floor Count and pay booths Upgrades to FIS primary inspection SSAT gate restriping for 11 wide bodies Dynamic wayfinding for checkpoints Common use capacity at gates 18 Future Vision Challenges Tension with carriers about controlling costs and when and how to invest in facilities Preparing for growth in a high-density operating environment o Just in time/in advance of need/after need is visible o Level of service provided o Cost o Time horizon for usefulness of new facilities o Sustainability considerations 19 Future Vision Goals Future of the airport - solution grounded in balance of Strategic Goals o Century Agenda Meet region's air transportation needs for next 25 years International gateway Sustainability/Energy Conservation/TCO o Customer service o Technology evolution o Continue to meet the needs of our O&D passengers o Minimize cost through "inspansion" 20 Future Vision Considerations Smart investment for potential growth/comfortable allowance for growth Timing just in time or slightly ahead of need? Balance capacity and increase throughput in terminal Anticipate and respond to airline structure (growth, mergers, bankruptcies) Preparing for growth in a high density operating environment Preparing facilities for flexibility and change 21 Future Vision "Inspansion" Technology o IATA strategies for improving PAX flow o Rapid evolution to gain flexibility o Common use systems Cost o Costs reduced through inspansion o Total cost of ownership (TCO) o Airport cost increases and airline operating cost decreases 22 Future Vision Balancing airfield, terminal and roadway capacity Airfield o With the 3rd Runway- 550,000 operations Gates o Number of gates is adequate to 35 MAP but need to continue developing infrastructure that can be shared by multiple carriers o Anticipate need for more gates NSAT - 1st expansion 35-40 MAP, 2nd 40-45 MAP SSAT - expansion 50 MAP Concourse D - expansion 55-60 MAP Concourse A - 60 MAP 23 Future Vision Balancing airfield, terminal and roadway capacity Baggage systems technology evolution o Self tagging and bag drop o Flexible and interconnected systems o Recapitalization of TSA equipment FIS - balanced to Seattle growth ambitions o SSAT constraints o CBP staffing - National and SEA o Mid-term vs. long-term solutions 24 Recommended Approach Vertical Circulation o Improve elevators in main terminal and satellites Baggage Systems o Self-tagging, common bag drop, connected systems Checkpoints o Reconfigure north to improve processing rate of our slowest checkpoint, and add lanes for growth FIS o Begin design and construction of Phase I of long-term solution that can be expanded when needed 25 Future Vision Balancing airfield, terminal and roadway capacity Ticketing built for current and future needs o Evolution from ticketing to bag drop area o New entrants, new routes o Maximize use of technology 26 Future Vision Balancing airfield, terminal and roadway capacity Curbside o Maintain enforcement to reduce dwell times o Dynamic signage linked to flight schedules to optimize capacity o Seismic improvements to service tunnel for life safety o Enhancements for passenger growth - new curb needed? Roadways o Improve areas with weaving issues o Enhancements for hotel development and cargo growth 27 Questions? 28
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