PORT OF SEATTLE 
MEMORANDUM 
COMMISSION AGENDA             Item No.      5d 
ACTION ITEM             Date of Meeting    April 10, 2012 

DATE:    March 30, 2012 
TO:     Tay Yoshitani, Chief Executive Officer 
FROM:    Michael Ehl, Director, Airport Operations 
Wayne Grotheer, Director, Aviation Project Management Group 
SUBJECT:  International Ticket Lobby Window Wall Ticket Counters for Seattle-Tacoma
international Airport (Airport) (C800490) 
Amount of This Request: $1,575,000       Source of Funds: Existing Revenue Bonds 
Est. State & Local Taxes: $247,000        Est. Jobs Created: TBD 
Total Project Cost: $4,025,000 
ACTION REQUESTED: 
Request Port Commission authorization for the Chief Executive Officer to (1) authorize design 
for the International Ticket Lobby Window Wall Ticket Counters project at Seattle-Tacoma
International Airport and (2) purchase equipment and fixtures for this project. The total amount
of this request is $1,575,000. The total projected program cost is $4, 025,000. 
SYNOPSIS: 
This project will add 14 ticket counter positions and a bag drop conveyor along the window wall
opposite the international ticket counters. The project will provide the Airport greater flexibility
within the ticketing lobby. The additional ticketing capability allows greater capacity for both
existing and future international carriers without having to expand into ticketing areas 
traditionally used by domestic carriers.
As a means to avoid the high cost of potential terminal building expansion, the Airport is
working with airlines to develop new ticket lobby arrangements in the south end of the existing
Main Terminal building. The project will purchase $750,000 of equipment and fixtures in
August 2012 in order to meet the scheduled date to activate the counters in May 2013. The
purchase of the equipment and fixtures will be prior to seeking authority to advertise a
construction contract. 
BACKGROUND: 
The Airport continues to search for efficiencies in order to maximize utilization of existing
terminal facilities and avoid costly expansion programs. With the proposed ticket counter
modifications in the south end of the main terminal, the Airport will gain efficiencies through
additional passenger processing areas by reallocating space and reconfiguring ticket counter

COMMISSION AGENDA 
Tay Yoshitani, Chief Executive Officer 
March 30, 2012 
Page 2 of 4 
layouts and associated airline offices. A recent example elsewhere in the terminal was Alaska
Airlines' Two-Step ticketing and baggage drop modifications, including flow-through ticket
counters.
Potential new international flights and enplanement growth will lead to increased ticket lobby
congestion in the south end of the terminal. Queue lines encroach into the circulation space
making transition through the terminal difficult. With the increased number of ticketing
positions, international carriers can speed up the ticketing process and reduce the queues. 
PROJECT JUSTIFICATION: 
The work planned under this project represents a critical component in providing improved
operational efficiency throughout the Airport.
Project Objectives: 
Add 14 ticket counter positions and bag drop conveyor along the window wall opposite the
international ticket counters.
Project objectives include: 
Making ticket counter positions common use. 
Increasing available ticket counter positions for growing number of international carriers. 
PROJECT SCOPE OF WORK AND SCHEDULE: 
Scope of Work: 
The work consists of design and construction of new window wall ticket counters and baggage
conveyors at the international ticket lobby. 
Schedule: 
Begin Design                      April 2012 
Purchase Equipment and Fixtures         August 2012 
Commission Authorize Bid            August 2012 
Advertise Construction Contract       September 2012 
Begin Construction                 February 2013 
Activate Ticket Counters                 May 2013 
Project Completion                    July 2013 
FINANCIAL IMPLICATIONS: 
Budget/Authorization Summary:           Capital     Expense   Total Project 
Original Budget                       $5,566,000         $0    $5,566,000 
Revised Budget                       $4,025,000         $0    $4,025,000 
Previous Authorizations                        $0         $0          $0 
Current request for authorization              $1,575,000          $0     $1,575,000 
Total Authorizations, including this request      $1,575,000          $0     $1,575,000 
Remaining budget to be authorized           $2,450,000         $0    $2,450,000

COMMISSION AGENDA 
Tay Yoshitani, Chief Executive Officer 
March 30, 2012 
Page 3 of 4 
The budget has been reduced due to changes to scope and project refinements. 
Project Cost Breakdown:               This Request   Total Project 
Construction Costs                        $ 0     $1,898,000 
Port furnished equipment                   $ 745,000    $ 745,000 
Sales tax                                $ 0     $ 247,000 
Outside professional services                  $ 524,000     $ 524,000 
Aviation PMG and other soft costs             $ 306,000    $ 611,000 
Total      $1,575,000    $4,025,000 
Financial Analysis 
CIP Category 
Renewal/Enhancement 
Project Type                      Customer Service 
Risk adjusted Discount rate            N/A 
Key risk factors                     N/A 
Project cost for analysis                $4,025,000 
Business Unit (BU)                  Terminal 
Effect on business performance          NOI after depreciation will increase 
IRR/NPV                   N/A 
CPE Impact                   CPE will increase by $.02 in 2014.
However, no change to business plan
forecast as this project was included.
Budget Status and Source of Funds: 
Funding for this project is included in the 2012-2016 capital budget and plan of finance as a
business plan prospective project, CIP #C800490. The source of funds for this project will be
existing revenue bonds and future revenue bonds. 
STRATEGIC OBJECTIVES: 
This project promotes the Port's strategic goals to "Ensure Airport and Seaport Vitality" and "Be
a Catalyst for Regional Transportation Solutions." It contributes to accommodating the Port's
Century Agenda Goal to "Double the number of international flights and destinations." 
ENVIRONMENTAL SUSTAINABILITY: 
This project demonstrates environmental sustainability by improving existing Port assets and
better utilizing existing resources. This project will facilitate greater utilization of the Main
Terminal ticket lobby. This reduces the potential environmental impact of major new
construction.

COMMISSION AGENDA 
Tay Yoshitani, Chief Executive Officer 
March 30, 2012 
Page 4 of 4 
BUSINESS PLAN OBJECTIVES: 
The anticipated growth in international enplanements will require additional capacity in
passenger processing. These new ticket counter positions, located in the international ticket
counter zone, supports the Aviation Division's strategic goal of "Anticipating and meeting the
needs of our tenants, passengers, and the region's economy." 
TRIPLE BOTTOM LINE SUMMARY: 
This project will increase the long-term ability of the Airport to serve a growing number of both
passengers and airlines. This project will reduce future potential costs by eliminating the need to
provide new terminal space by improving the efficient use of space in the ticket lobby and will
improve the passenger experience by reducing queuing and speeding up the ticketing process.
Long-term vitality of the Airport benefits the regional economy, the local environment and
nearby communities. 
ALTERNATIVES CONSIDERED/RECOMMENDED ACTION: 
Alternative 1  Construct 14 ticket counter positions and a bag drop conveyor along the window
wall opposite the international ticket counters. This would meet the anticipated needs for
additional international flights.  This is the recommended alternative. 
Alternative 2  Do nothing and attempt to accommodate new flights at existing common use
counters. If growth occurs during the peak period, there may not be adequate vacant common
use counters to meet the need. This is not the recommended alternative. 
Alternative 3 Wait until the new flights arrive and build new counters and the bag drop
conveyor at that time. This would mean that the need for additional ticket counters and bag
drop could not be met for approximately 15 months due to design and construction. This is not
the recommended alternative. 
OTHER DOCUMENTS ASSOCIATED WITH THIS REQUEST: 
Attachment A  Zone 1 Window Wall Ticketing Positions Map 
PREVIOUS COMMISSION ACTIONS OR BRIEFINGS: 
On September 27, 2011, the Port Commission authorized execution of an IDIQ contract for
Airline Realignment Tenant Improvements and Ticket Counter Design services totaling
$10,000,000.