Item Number: 7b_attach_2
Meeting Date: March 27, 2012



Port Jobs 
2011 Annual Report 



Port Jobs receives funding and in-kind support from the






Port Jobs Board of Directors  ExecutiveCommittee 
Tom Byers 
Chair 
Partner, Cedar River Group, LLC 
James Fearn 
Vice Chair 
General Counsel, Seattle Housing Authority 

Port JobsStaff 
Heather Worthley 
Executive Director 
Lynnette Consego 
Program Manager 
Trena Cloyd 
Airport Jobs Program Manager 
Stephanie Kellner 
Senior Researcher/Program Developer 
LaJuana Lewis 
Office Manager 
Mary Turla 
Airport University Coordinator 





Report prepared in February 2012

KEY 2011 RESULTS 
Expanding Opportunities. Building Success. 

Background               2011 Snapshot 
In 1993, the Port of Seattle spearheaded the   We are pleased to present this 2011 Annual
creation of Port Jobs, a 501(c)(3)         Report. Key outcomes include: 
nonprofit organization, to provide a forum
8,773 job seekers assisted and 682 
for stakeholders to work together on            open positions filled at Sea-Tac
workforce issues in Port-related business          Airport. (Airport Jobs) 
sectors. 
65 employers listed job openings 
Port Jobs works to increase access to living       41 airport workers completed 69 
wage jobs and to foster a more vibrant and        college credit-bearing classes onsite
equitable economy for residents of and           at the airport. (Airport University) 
businesses in Seattle and King County. We       149 people completed jobs skills
do this through four core services:               classes. (Airport University) 
Airport Jobs                     85 people placed in apprenticeships
Airport University                   and trades-related jobs earning an
Apprenticeship Opportunities           average of $18.54 per hour plus
Project (AOP)                     benefits. (AOP) 
Financial Tools for the Trades           107 apprentices received financial
assistance to help launch or retain
Since 1993, Port Jobs has served more than        their careers in the trades. (AOP) 
78,400 community residents, helping       183 apprentices and pre-apprentices
fill more than 12,300 job openings with        learned money management skills.
airport employers and in the skilled trades.         (Financial Tools for the Trades) 


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Port Jobs | 2011 Annual Report

LEVERAGED FUNDING 
Leveraging the Port of Seattle's Support 
The Port of Seattle is Port Jobs' largest          Increased direct Port funding for
funder. In 2011, the Port provided              the Apprenticeship Opportunities
$515,000 in direct funding to Port Jobs,          Project. 
approximately 60% of Port Jobs'
revenue. The Port also contributed 
Port Jobs also receives funding from
$162,650 in in-kind support to Port Jobs,
competitive private foundation grants and
including in-kind space for the Airport
has contracts with the City of Seattle,
Jobs center and Port Jobs' administrative
King County, and the state and federal
office. 
governments. This funding provides
additional operational support for Airport
The Port of Seattle's 2011 direct and in-
Jobs, the Apprenticeship Opportunities
kind funding to Port Jobs includes
Project, Airport University, Financial
support for Port Jobs' Pier 66 operations, 
Tools for the Trades, and wrap-around 
Airport Jobs, and major funding for the 
services. 
Apprenticeship Opportunities Project,
which is administered by Port Jobs
The funding from the Port of Seattle
through a subcontract with ANEW
therefore acts as leverage for other
(Apprenticeship and Non-Traditional
funding. In 2011, Port Jobs also raised
Employment for Women) . 
$345,000 in additional funding from
private foundation grants, the City of
Two notable changes in Port-related
Seattle, King County, the state and the
2011funding for Port Jobs were: 
federal government. 
The first year of a new three-year
contract between Port Jobs and      The chart on the following page provides an
the Port. This contract is           overview of Port Jobs' funding sources, and
administered by the Port's Office     the services that each helps to support.
of Social Responsibility; and 

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Port Jobs | 2011 Annual Report

PORT JOBS 2011 FUNDING 








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Port Jobs | 2011 Annual Report


TRANSPORTATION AND LOGISTICS 
Workforce Development in the Port's Transportation and Logistics Sector 
In 2011, Port Jobs worked with the Port's    have Commercial Drivers Licenses and
Office of Social Responsibility to support     those with Port drayage driving experience.
workforce development in the           Drivers who decide to switch out of Port
Transportation and Logistics sector. Per     terminal driving may apply for other truckcontract
, the initial focus of this work was    driving jobs which are posted on our
two-fold:                          Hotlist, which is updated daily and is
accessible online through our Airport Jobs
Outreach to Port-related drayage
website at www.airportjobs.org. 
truck drivers who might be displaced
due to the January 2011 new Clean
As the Port reviews the next phase of new
Truck standards, which required
Clean Truck standards, currently scheduled
engines to be 1994 or newer; and 
for implementation on January 1, 2015,
Transportation and Logistics        Port Jobs will provide whatever assistance is
Customer Service 101 training,      requested through the Office of Social
targeted to applicants for the Port's    Responsibility. 
new Rental Car Facility Shuttle Bus
Driver positions.                 T & L Customer Service Training 
Port Jobs partnered with Highline
TruckDrivers              Community College, a licensed SuperHost
The extensive work by the Port over the     institution, to develop a customized
past three years through the Clean Trucks    Transportation and Logistics Customer
program was so effective that the Seaport     Service 101 training which: 
terminals did not experience high numbers
Incorporates "Sea-Tac Airport 101",
of truck drivers needing assistance. 
an overview of airport operations; 
Port Jobs followed up on our 2010 outreach      Carries transferable college credit
to truck drivers by upgrading our              that counts toward certificate and
registration information and database at our        degree programs; 
Airport Jobs center in July 2011, enabling       Includes the industry-recognized
us for the first time to track job seekers who        SuperHost credential 
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Port Jobs | 2011 Annual Report

Prepares workers for career        In November, we offered the first-ever
advancement with skills upgrade      Transportation and Logistics Customer
Service Training with Highline Community
During the first two quarters of 2011, Port   College onsite at Sea-Tac Airport. Twenty-
Jobs supported pre-employment needs for    four people completed the three week
applicants for the Rental Car Facility Shuttle   training, receiving college credit and
Bus Driver positions. We offered tailored    SuperHost certification. Demand for the
workshops to assist job seekers in filling out    class created a waiting list of 30 additional
the Port's online application for skilled bus    students, and the second class was scheduled
drivers who did not have adequate         for January 2012. 
computer skills to apply without assistance.
Port Jobs leveraged the Port's
We initially developed a CDL training with   Transportation and Logistic investment to
Workforce Investment Act funding; the     bring in an additional $200,000 in
training was cancelled at the Port's request    2011/2012. Through the Seattle King
due to an unanticipated number of CDL-    County Workforce Development Council
bearing job seekers coming on the market in  and SkillUp Washington, Port Jobs hired a
mid-2011.                       consultant to work with employers in
Seattle's Transportation and Logistics sector
We worked to support the Port's hiring     and map local needs for skilled workers and
process, and partnered with Pacific         corresponding education and training
Associates and Neighborhood House to      programs. 
target outreach to veterans with CDLs in
alignment with the Port's focus on veteran    Additionally, the City of Seattle has chosen
employment. In September, the Port       Port Jobs to help lead the Transportation
informed Port Jobs that it had sufficient      and Logistics Sector Group of their
applicants, and we closed our Shuttle Bus    Pathways to Careers project, directed by
Driver outreach.                     the Seattle Community College District. 


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Port Jobs | 2011 Annual Report

AIRPORT JOBS 
Connecting Job Seekers and Employers at Sea-Tac Airport 
More than 14,000 people work at Sea-Tac    continued to build relationships with 
Airport. Port Jobs opened Airport Jobs in   employers to meet their evolving hiring
2000 to provide a centralized hub where      needs. As a result, we are providing more
airport employers could recruit new workers   employers with special recruiting events in
and local residents could find airport         our office in lieu of the large job fairs we
employment.                      hosted in the past.
2011 Outcomes             Airport Jobs saw a leveling off in the number
Airport Jobs exceeded                             of job seekers  more than
its placement goal for     "Port Jobs provides many important    8,770 people visited the
the year: 626 Airport     services at Sea-Tac Airport. Without    center in 2011, which was
Jobs clients filled 682      them, we would have a harder time     similar to last year, and less
positions at the airport      staffing our stores, and our staff      than 2009. ( See Chart 2 on 
(yearly goal = 450       would not have the opportunities for    page 7.) 
jobs). The average       growth that have been available (at 
placement wage was       Airport Jobs) over the years."      Many job seekers are
$9.31 per hour.                                  immigrants and refugees
-Tammy Lathan         who are English language
Placements were          Concessions International       learners. Port Jobs is
higher in 2011 than                               partnering with United
either of the past two                   Way and the White Center Community
years, though they have not returned to pre-   Development Association to insure that our
recession levels. (See Chart 1 on page 7.)     services are appropriate and equitable for all
Sixty-five airport employers listed job        of the populations we serve. 
openings through Airport Jobs. Port Jobs has 


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Port Jobs | 2011 Annual Report

Chart 1 
Airport Jobs Hires 
January 1 - December 31, by year 
1400
1242 
1200
975 
1000
800                                   682 
600                   536 
494 
400
200
0
2007     2008     2009     2010     2011

Chart 2 
Number of Job Seekers 
January 1 - December 31, by year 
10,000                    9,530 
8,773 
9,000                             8,667 
7,792 
8,000
7,000    6,450 
6,000
5,000
4,000
3,000
2,000
1,000
0
2007     2008     2009     2010     2011

Since opening in 2000, Airport Jobs has served more than 62,000 job seekers. Employers
have filled more than 11,300 positions with Airport Jobs clients. The five employers that
have hired the most clients include: HMS Host (1,222 hires), AirServ (886), DAL Global
Services (844), Menzies Aviation (759), and Huntleigh (693). 
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Port Jobs | 2011 Annual Report

AIRPORT UNIVERSITY 
Workplace-Based College Classes for Airport Workers 
Airport University, a partnership between
Port Jobs and Highline Community College,
"The many services that Port Jobs
brings real college classes onsite at Sea-Tac
offers makes it a progressive and vital
Airport. 
contributor to the successes of the
business environment at Sea-Tac.
Through a combination of jobs skills classes
Airport University, for example, has
and credit-bearing courses, airport workers
been a great development tool above
can progress along career pathways in the
and beyond what we offer internally
hospitality, trade, transportation, logistics 
[to employees]." 
and tourism industries, and make progress
toward certificates and degrees. The Port of          Paul Lawson, District
Seattle provides critical training space for                  Manager 
Airport University classes.                        Ivar's Seafood Bars 
2011 Outcomes 
In 2011, 41 airport workers completed 69 
credit-bearing, academic college courses 
through Airport University. These classes 
included: 
Introduction to
Computers/Windows 
Keyboard Skills 
SuperHost Customer Service
Training 
Airport University offers small,
competitive, needs-based scholarships of up
to $450 to help low-wage workers attend
local colleges (as funding is available).
AIRPORT UNIVERSITY STUDENT WITH MARY TURLA, 
AIRPORT UNIVERSITY COORDINATOR (RIGHT) 
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Port Jobs | 2011 Annual Report

In 2011, 90 people completed jobs skills     Additionally, Port Jobs provided assistance
classes that are targeted to limited-English    to 59 people who needed to obtain or
speakers. These classes included airport     renew their Washington State Food
interview preparation, SIDA (airport       Handlers Cards.
badging) test preparation, airfield driving
test preparation, and basic computer classes.
Chart3 

Airport University Outcomes (2005-2011) 
1800                        1707 
1600
1400
1200
1000
800
600
469 
400
127 
200
0
Academic course completers  Job Skills class completers    Scholarships Awarded

Chart 3 shows that since 2005, airport workers have completed 469 credit-bearing academic
courses in computers, customer service, and leadership/supervision. More than 125
scholarships have been awarded. Job seekers and airport workers have completed more than 
1,700 job skills classes in SIDA test preparation, airfield driving test preparation, airport
interview preparation, food/alcohol permitting, and other similar courses.

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Port Jobs | 2011 Annual Report

THE APPRENTICESHIP OPPORTUNITIES PROJECT 
Connecting Residents to Well-Paying Construction Careers 
Created in 1994, the Apprenticeship
Opportunities Project (AOP) helps lowincome
individuals, women, and people of
color enter and succeed in apprenticeships 
and in trades-related jobs. Port Jobs
partners with Apprenticeship and
Nontraditional Employment for Women
(ANEW) to operate AOP. ANEW is one of
the oldest pre-apprenticeship programs
serving women in the United States. Since
1994, AOP has placed more than 1,800
people in skilled trades jobs and has
provided financial assistance to more than
1,200 people. 
A CLIENT PREPARES FOR APPRENTICESHIP 
2011 Outcomes 
AOP surpassed its 2011 placement goal,        they have not returned to pre-recession
with 85 people hired into apprenticeships       levels. (See Chart 4 on page 11). 
and trades-related jobs where they earned 
AOP provided more than $36,000 in
an average of $18.54 per hour plus benefits. 
financial assistance to 107 apprentices in
Placements were higher in 2011 than they
2011, who met low-income guidelines and
were in either of the past two years, though 
had no other resources. Financial assistance
is provided for work-related or emergency
needs to help apprentices launch or retain 
"I could not have done it without AOP.          their careers in the trades. In 2011, most
They made sure I was 100% covered, so I         assistance was used to pay for tuition and 
would not fail."                   training fees, tools and work clothing. 
Apprentice 
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Port Jobs | 2011 Annual Report

Chart 4 
Number of AOP Placements (2007-2011) 
160
147 
140
120
109 
100
85 
80                                72 
63 
60
40
20
0
2007      2008      2009      2010      2011




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Port Jobs | 2011 Annual Report

FINANCIAL TOOLS FOR THE TRADES 
Money Management Skills for Apprentices 
Construction workers can earn good
wages and benefits, but periods of
unemployment are common. A typical         "The Financial Tools class has been great.
first year apprentice may work just 9          We have taught it to our second, third, and
months in a normal year and even less in         fourth year students. Everyone has had
today's economy.                           positive feedback." 
Ironworkers Training Coordinator 
Port Jobs created Financial Tools for the
Trades (FTT) in 2005 to teach apprentices
how to plan for unemployment, manage
their money, build credit, deal with debt,
and save for the future.                    Through a partnership with American
Financial Solutions, a credit counseling
2011 Outcomes 
agency based in Bremerton, in 2011 we
Port Jobs taught 13 Financial Tools classes
began offering free onsite credit
to 183 apprentices and pre-apprentices in
counseling to apprentices in conjunction 
2011. More than 1,525 people have
Financial Tools classes. 
attended these classes since 2005. 
Port Jobs also sells a Trainer Toolkit so
We delivered several classes to veterans in
that apprenticeship programs across the
partnership with the Washington State
country can teach the Financial Tools
Department of Veterans Affairs (DVA).
curriculum to their students. These sales
DVA is providing information on financial
provide a small funding source that helps
and other resources available to veterans. 
sustain the Financial Tools project. 


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Port Jobs | 2011 Annual Report

OTHER WRAP-AROUND SERVICES 
Community Partnerships Provide Robust Services to Job Seekers, Workers and
Employers at Sea-Tac Airport
Free TaxPreparation          Whole Family Jobs Pipeline
For the 9th year, Port Jobs partnered with     Through a 2011 grant from United Way, and
United Way to provide free tax preparation   in partnership with the Seattle Housing
at Airport Jobs. In 2011, volunteers         Authority and the White Center Community
prepared 337 tax returns for airport workers   Development Association, Port Jobs began
and residents, bringing $578,000 in Federal   offering deliberately connected, culturally
tax refunds back into the community. The    competent, whole family assessment, career
average adjusted gross income of tax filers     development, pre-employment, training, job
was $29,230.                      placement, job retention and advancement
services. 
Basic Food Employment and
TrainingProgram 
Through a partnership with the Washington
State Department of Social and Health
Services, more than 950 people (who are
required to seek employment while
receiving Basic Food services) received job
search assistance at Airport Jobs in 2011.
Port Jobs also partnered with Within Reach 
to help eligible job seekers and airport             CLASS PARTICIPANTS FROM WHITE CENTER 
workers sign up for the state Basic Food
Assistance program. 


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Port Jobs | 2011 Annual Report

STRATEGIC OBJECTIVES 
Supporting the Port of Seattle's Century Agenda 
Port Jobs supports the Port of Seattle's Century Agenda Preliminary Strategic Goal to: 
"Increasework force training, job and business opportunities for
localcommunities in trade, travel and logistics." 








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Port Jobs | 2011 Annual Report

NOTES 









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Port Jobs | 2011 Annual Report

c/o Port of Seattle 
P.O. Box 1209 
Seattle, WA 98111 
(206) 787-3882 
www.portjobs.org