1 Presentation

Internal Audit Briefing 
Presented to the Port of Seattle 
Audit Committee and Tay Yoshitani, CEO 
Joyce Kirangi, CPA 
Director, Internal Audit 
January 10, 2012

Agenda 
Audit Report 
1.  Lease and Concession Audits 
Simply Wheelz (dba Advantage Rent-A-Car)- No Finding/No Discussion 
Emerald Catering - No Finding/No Discussion 
Cruise Terminals of America (CTA) 
2.  Operational Audits 
Central Processing System 
None 
Comprehensive Operational Audit 
None 
Limited Operational Audit 
ABM Janitorial Contract 
3rd Party Audit 
None 
Preliminary Scope Discussion for IT Risk Assessment and Performance Audit 
Peer Review Scope 
2012 Proposed Internal Work Plan

Concession and Lease Audit 
Simply Wheelz (dba Advantage Rent-A-Car) 
Background 
Simply Wheelz is a subsidiary of The Hertz Corporation. Simply Wheelz began as Advantage
Rent-A-Car at Seattle-Tacoma International Airport in May 2009 after Hertz had acquired
Advantage Rent-A-Car out of bankruptcy. The Sea-Tac location is the only Advantage Rent-
A-Car location in the State of Washington. 
The terms of the agreement provide for a Minimum Annual Guarantee (MAG) to be paid to
the Port on a monthly basis. Additionally, the agreement requires a 10% Percentage Fee the
extent the fee exceeds the MAG 
Below are financial highlights for the last two agreement years: 
Year       Reported         Paid 
Gross Revenue    Concession 
2009       $ 2,016,799      $ 339,972 
2010        5,175,706       517,570 
Source: PropWorks

Concession and Lease Audit 
Simply Wheelz (dba Advantage Rent-A-Car) 
Audit Objectives 
The purpose of the audit was to determine whether : 
1.Reported concession was complete, properly calculated, and remitted 
timely to the Port. 
2.Port  and  the  lessee  complied  with  provisions  of  the  Lease  and 
Concession Agreement. 
3.Customer Facility Charges (CFC) were properly collected and remitted 
timely to the Port. 
The scope of the audit covered the period from May 1, 2009 through
October 31, 2010.

Concession and Lease Audit 
Simply Wheelz (dba Advantage Rent-A-Car) 
Audit Result 
No Audit Findings

Concession and Lease Audit 
Emerald Cove Enterprises 
Background 
In 2009, the Port of Seattle entered into its first agreement with a caterer for the exclusive
rights to cater events at the Airport Conference Center. The concession agreement was
awarded to Emerald Cove Enterprises of Normandy Park, Washington. Emerald Cove is a
full-service caterer, founded in 1999. 
The concession percentage per the agreement is 25% of gross revenues on food and
beverage sales to external customers of the Airport Conference Center. 
Below are financial highlights for the last two agreement years: 
25%
Reporting Period    Gross Sales 
Commission 
9-1-09  9-30-10          $91,979      $22,995
10-1-10  9-30-11         $125,335      $31,333

Concession and Lease Audit 
Emerald Cove Enterprises 
Audit Objectives 
The purpose of the audit was to determine whether : 
1.The concession revenue was complete, properly calculated, and remitted
timely to the Port. 
2.The concessionaire complied with significant provisions of the lease and
concession agreement. 
The scope of the audit covered the period September 23, 2009, through
September 30, 2011.

Concession and Lease Audit 
Emerald Cove Enterprises 
Audit Result 
No Audit Findings

Concession and Lease Audit 
Cruise Terminal of America (CTA) 
Background 
CTA has entered into an agreement with the Port to lease and operate the cruise terminal
facilities, in exchange for which it remits a percentage fee to the Port as follows: 
0% - for gross receipts less than $400,000 
73% - for gross receipts greater than $400,000 but less than $4.9 million 
76% - for gross receipts greater than $4.9 million 
Below are financial highlights for the last three agreement years: 
Year      Gross    Percentage Fee 

2008     $12,280,187     $9,384,994 
2009     12,413,916      8,995,576 
2010     13,659,453      9,942,185 
Source: PropWorks and PeopleSoft

Concession and Lease Audit 
Cruise Terminal of America (CTA) 
Audit Objectives 
The purpose of the audit was to determine whether : 
1.The revenue reported was complete, properly calculated, and remitted
timely to the Port. 
2.The parties complied with significant provisions of the lease and
concession agreement. 
3.Port management oversight of the lease agreement was adequate. 
The scope of the audit covered the period January 1, 2009, through
December 31, 2010.

Concession and Lease Audit 
Cruise Terminal of America (CTA) 
Audit Result 
Three Audit Findings 
1. Cruise Terminals of America (CTA) did not report gross revenues in accordance
with the lease agreement. 
See Recommendations and Management Response in the audit report 
2. CTA did not fully comply with its lease agreement with the Port of Seattle and
certain multi-tier service arrangements hindered the port's understanding of
parking/shuttle costs. 
See Recommendations and Management Response in the audit report 
3. Port management did not properly administer the terms of the CTA agreement. 
See Recommendations and Management Response in the audit report

Limited Operational Audit- 
ABM Janitorial Contract 
Background 
Sea-Tac has historically contracted with a third-party vendor for the janitorial 
services. The current three-year janitorial contract with ABM was awarded by the 
Port  Commission  on  January  13,  2009  with  the  provision  for  two  one-year 
extensions.  The  contract  covers  the  main  terminal  complex  and  satellites, 
comprising approximately 94 percent of total janitorial services areas.
Aviation Operations manages the ABM contract. The Port expends over $8.0 
million annually for janitorial services at the airport. The contract cost is charged 
based on the service area. The size of the agreement in terms of dollar amount is 
one of the largest at the Port of Seattle in terms of vendor-related operating 
expenses. 



Source: PeopleSoft

Limited Operational Audit- 
ABM Janitorial Contract 
Audit Objectives 
The purpose of the audit was to determine whether management has adequate
and effective monitoring over: 
1. Financial management to ensure accountability and completeness. 
2. Performance management to ensure compliance and effective oversight. 
We reviewed information for the period February 1, 2009 through the end of
fieldwork in November 2011.

Limited Operational Audit- 
ABM Janitorial Contract 
Audit Result 
Two Audit Findings 
1.  The current contract lacks specific industry standards and measures. . 
2.  The Port's oversight and monitoring of the contract has not been
consistent and complete.

Preliminary 2012 Work Plan Discussion 

Preliminary 2012 Audits by Type 
Est. Hours 
Audit Type                 Count 
Hours         % 
Lease and Concession                        9                   32% 
2,800 
Limited Operational Audit                         7                      38%
3,250 
Comprehensive Operational Audit                  6                    20% 
1,700 
3RD Party Management                      2                   7% 
600 
Central Key Processing Systems                   1                     3% 
300 
Contingency                                                   10% 
875

Preliminary 2012 Work Plan Discussion 

Central Key Processing System 
General Ledger Accounting Processes 

Comprehensive Operational Audits 
Commission Office        Ground Transportation          Risk Management 
Air Terminal Operation      Noise Program               Real Estate Division Portfolio Management 

3rd Party Management Audits 
World Trade Center (WTC) - Seattle                            Bell Harbor International Center

Preliminary 2012 Work Plan Discussion 

Limited Operating Audits 
Human Resources Policies/Procedures related
Compliance Cost of CPO   3rd Party Administrator of self-funded
to the use of service/PTO hours after
series policies/procedures    Medical and Dental 
separation 
Delegation of Authority     Monitoring of Insurance Requirements
Policy                   on Various Contracts 
Corp. Cost
Allocations/Aviation        Procurement Card Administration 
Revenue Diversion 

Lease and Concession Audits 
HOST International, Inc.              Hertz Corporation           Concessions int'l Inc.
National car rental                   Avis rent a car system          Crane Rental 
Alamo rent a car                   Seattle Restaurant Associates   budget rent a car

Limitations of Translatable Documents

PDF files are created with text and images are placed at an exact position on a page of a fixed size.
Web pages are fluid in nature, and the exact positioning of PDF text creates presentation problems.
PDFs that are full page graphics, or scanned pages are generally unable to be made accessible, In these cases, viewing whatever plain text could be extracted is the only alternative.