7a Exhibit H

item Number:   7a Exhibit H
Date of Meeting: 12/13/2011

AIRPORT COOPERATIVE RESEARCH PROGRAM


Resource Manual for Airpart
Inu'i'erminal Concessions

LEIGHFISHER
Burlingame, CA

IN ASSOCIATION VVI'I'H

EXSTARE FEDERAL SERVICES GROUP, LLC
Alexandria, VA













Subscriber Categories
Administration and Management - Aviation 0 Finance - Terminals and Facilities


Research sponsored by the Federal Aviation Administration
TRANSPORTATION RESEARCH BOARD
WASHINGTON, DC.
2011
www.TRB.org

126  Resource Manual forAirport In-Terminal Concessions

delegating contracting authority to 3 Leasing Manager ifthe basis for soliciting and selecting tenants
is not transparent or ifthe costs ofthe Leasing Manager reduce
revenues to the airport operator.

8.1.5 Hybrid Approach

Practical considerations may result in the
use of more than one contracting approach at an "
airport. For example, at Seattle-Tacoma International Airport, multiple Prime Concessionaires
are used for concessions on the concourses, and the Direct Leasing approach is used in the Cen-
tral Terminal, which is themed as the Seattle Marketplace. Further, the Central Terminal
mar
keting, leasing, and development was performed by a Leasing Manager on behalf ofthe Port of
Seattle. Airport management believed it could
use a conventional Prime Concessionaire
approach for its concourses, but the new Central Terminal, a major centralized postsecurity
concession development, was intended to be a showcase, and
a Leasing Manager was considered
the best way to attract and contract with tenants who
may be wary ofconventional public-sector
contracting practices. The strategy at the Seattle airport was successful. After the Central Termi-
nal was opened, airport staff assumed responsibility for its management.

At some other large airports, a combination of leasing approaches is also used. For
example,
at Iohn F. Kennedy International Airport, a Master Concessionaire has executed
a food and bev-
erage agreement in letBlue Airways' Terminal 5, and Direct Leasing is used in the airport's Ter~
minal 4, where the concession program is managed by the terminal operator using Direct
Leasing. A ThirdParty Developer manages the presecurity central terminal retail program at
Orlando International Airport, while multiple Primes operate the concessions in other
areas of
the terminal complex. A ThirdParty Developer operates the concessions in the central terminal"
areas at Miami InternationalAirport, and Primes and Direct Leasing are used in most other areas
of the terminal complex. Two ThirdParty Developers operate at Boston Logan International
Airport, each managing the concessions in two of the airport's four terminals.
For these reasons, the Hybrid approach is more of a contracting
strategy than an approach,
with the airport operator using each approach
as a tool to achieve the best overall program for
its unique circumstances.           '

8.1.6 Summary of Concession Management Approaches

No single concession management approach
can or should be universally applied. Airport
operators must decide which approach offers the best outcome in light ofthe opportunities and
challenges it presents. This decision is best made after careful analysis ofthe costs and benets of
each approach. Table 8-1 presents a highlevel summaryofthe relative strengths ofeach approach


Table 8-1.  Summary of relative strengths of major concession
management approaches.



Third~Paity Developer '             Medium    Medium
Leasing Manager ' . .       Medium
on. = Not applicable.

Concession Contracting/Approaches  127
.

in terms of (1) competition, (2) ability to invest capital, (3) the associated airport administrative
costs, and (4) the nancial return to the airport enterprise associated with each approach.

Table 8-2 presents a summary ofthe advantages and disadvantages of each concession man
the airport
agement approach. The following section presents a comparison of the revenue to
enterprise produced under each approach.


Table 8-2.  Summary comparison of concession management approaches.

THIRD-PARTY DEVELOPER
Advantages:
' ' Lowest administrative burden, as Developer brings professionals with experience in
marketing, leasing, developing, and managing food and retail spaces; single point of contact
for airport management

Coordinates all tenant design and construction

Generally enters into subcontracts directly with subt'enants and is able to negotiate optimal
business terms (compared with public procurement requirements)

Does not compete with tenants; shares goal of airport operator in maximizing sales, service
Develops food courts and other common areas; makes investment in common areas,                                              i
directories, etc. -
Variety of shops, concepts, subtenants creates high degree of competition and choices for
customers
Disadvantages:
Considerable potential sales volumes are necessary for Third-Party Developers to
participate
Requires longer tenn, typically 15 years, for Developer to earn satisfactory returns
Developer takes out of concession sales, which may reduce airport operator's concession
revenues below potential of other approaches

LEASING MANAGER
Advantages:

Similar to ThirdParty Developer, brings professionals with experience in marketing,
leasing, developing, and managing food and retail spaces; single point of contact for airport
management
Scope may include coordination of design and construction activities

May (or may not) enter into agreements directly with subteliams; able to negotiate optimal
business terms (compared with public procurement requirements)

Variety of stores/concepts'operated by different concessionaircs creates distinct customer
shopping choices and a high degree of competition

Disadvantages:
Airport operator has responsibility for common area buildouts
Leasing Manager receives a fee for its services, which may reduce airport concession
revenues
Typically works on a fee basis and does not make capital investment in common areas,
'
directories, etc.

(continued on next page)

128  Resource Manual for Airport inTerminal Concessions

Table 8-2.  (Continued).

DIRECT LEASING
Advantages:
' Direct relationship between airport operator and concessionaires

Variety of stores/concepts operated by different concessionaircs creates distinct
customer shopping choices and a high degree of competition

Airport operator controls overall scope of program

Disadvantages:
Requires the most airport staff time and expertise due to variety of individual
concession agreements to award and manage

Airport operator has responsibility for common-area build-outs

Design and construction activities by many different firms increases workload for
airport operator
Greater risk of failure, as individual agreements must be self sufficient; greater

exposure to trafc risks

If local businesses are targeted, training will be required; there
may be operating risks
associated with inexperienced concessionaiues

PRIME CONCESSIONS
Advantages:
' Only a few points of contact for coordination of design and construction activities,
depending on number of primes
Primes typically handle common-area build out, such as food courts

Requires less airport staff time (compared with Direct Leasing) with fewer, larger
concession agreements to manage

Prime snbleases to ACDBES and others on behalf of airport

Disadvantages:
Less competition titan other management approaches

Variety of stores/concepts offered are often more limited due to pie-established
agreements with certain brands

Approach (on average) results in development of less space compared with other
approaches
Prime concessionaire may be in competition with subtenants

Lower sales compared with other approaches, although percentage rents are typically
higher


a2 Finanelel @eeermence Esp Management Approach

A number offactors are involved in the choice ofconcession management approach, but the
one factor that is universally considered is revenue to the airport enterprise. In this section, the
nancial performance of the various concession management approaches is analyzed in terms
ofthe sales and revenue performance of airports where each management approach is in effect.

Financial performance was analyzed using data for the busiest 35 airports in the United States,
mostly largehubs (and a fewmedium hubs), regarding concession space, sales, and revenue data

Concession Contracting Approaches  129

2008 (Airport Revenue
reported in the Airport Revenue NWs Fact Book 2009 for calendar year
News 2009).
ofthe top 35 airports (i.e., below
Airports with passenger trafc less than that ofthe least busy
5.5 million annual enplaned passengers) are considered too small for the Third"Party Developer
is used at these air-
approach; generally, the Prime Concessionaire or Direct Leasing approach
are capable ofsupporting and implementing
ports. Therefore, only the busiest 35 airports, which
were considered in the analysis.
any ofthe concession management approaches,
was
Because of incomplete reporting of sales data, Cleveland Hopkins International Airport
eliminated from the analysis. At the time this analysis was conducted, the airport was in transi
tion from the Prime Concessionaire approach to the Third-Party Developer approach. Pittsburgh
International Airport (which has the highest spend rate per enplaned passenger in the United
States) was also excluded from the analysis as it falls outside ofthe top 35 airports in terms ofnum
bers of enplaned passengers.

8.2.1 Classification of Airports

Each airport included in the analysis was classied according to its management approach. Air
classica-
are used were placed in the Hybrid
ports where two or more management approaches
tion. The Hybrid approach, as referred to in this section, shouldbe considered an eclectic approach
and not an end in itself. Some airports classied as Hybrid have Third-Party Developer agreements,
and Bush Inter
including New York's John F. Kennedy International and LaGuardia airports,
continental Airport/Houston. Miami and Orlando International Airpmts employ Direct Leasing,
allows all
Prime Concessionaire, and ThirdParty Developer approaches. Including these airports
and revenue.
, ofthe airports
to be classied and compared in terms of average sales, space,

The ThirdParty Developer and Leasing Manager approaches have many similarities, with the
the
lack of investment on the part ofthe Leasing Manager being the major difference. Therefore,
'
two categories were combined for this analysis.

Table 86 presents a summary of enplaned passengers, sales, and space by concession man
in the analysis. Six airports used the Third Party
agement approach for the airports included
the Direct Leasing approach, 8 used
Developer/Leasing Manager management approach, 9 used
'
the Hybrid approach, and 11 used the Prime Concessionaire approach.
A
Table 84 presents a summary of revenue received by the airport operator from food and bev- ,
and effective percentage rentforthe airports
erage and retail sales, revenue per enplaned passenger,
included in the analysis (i.e., airports that provided revenue data to Airport Revenue News).

8.2.2 Summary of the Analysis

Table 85 presents a summary ofsales per enplaned passenger for each concession management
divided by total enplaned pas
approach calculated using the total sales at airports in each category
for all airports included in this analysis is shown. The highest
sengers. Where indicated, an average
sales per enplaned passenger for each sales category is indicated in boldface. Table 8-5 shows that,
approach produced the highest total
on average, the ThirdParty Developer/Leasing Manager
and Hybrid approaches. The
spend rate per enplaned passenger, followed by the Direct Leasing
'
Prime Concessionaire approach had the lowest average sales per enplaned passenger.
the Direct Leas~
In the food and beverage category, the highest spend rate was achieved under
and the Hybrid
ing approach, followed closely by the Developer/Leasing Manager approach
the lowest spend rate.
approach. The Prime Concessionaire approach again resulted in
followed by the
The Direct Leasing approach produced the highest specialty retail spend rate,
air-
on retail spending for two
Developer/Leasing Manager and Hybrid approaches. Information
is used was categorized by specialty and conven
ports where the Prime Concessionaire approach

13D  Resource Manual for Airport InTerminal Concessions

Table 8~3.  Summary of enplaned passengers. space. and sales by concession management
approach-#2008.
'
Food 81 beverage and retail (excluding duty free) .
.
1

'
'    Square feet
'Enplaned                                         '
Sales per                 Enplaned
.                                                                               Average sates
.. .     . ..         --
. 1'otal sales                                  Concessron management approach ~.. passengers                ,

.                                        per 1,000
,
~.
,.
;              passengers ~ .-                 .                            a
. . .
. . " .
enpianed
"
:1 per square,                                                            . .
"
.     g ; "                                              (mIllions) >      ~


v    (mitIIons). .   rank. . ..
enplaned
;                    , .
. .
2 .V
,
V
,
V
.                                   , passenger                            '
I .           .,                    .1091 
.' .p passengers
DEVELOPERILEASING MANAGER -
Newark                           17.7     12          $10.57 $ 187.1         8.3       $1,278
Philadelphia                               15.3      19             $8.60  $ 136.3          7.3         $1,178
Boston                               1 3.0      20           $1 0.19  $ 132.3         1 1 .7         $866
Washington Dulles .    11.9   21      $8.48 $ 100.5    13.0
.                                $654
Baltimore                                10.2      25             $8.41  $ V86.1          8.3        $1 ,007
Washington Fleagan                        9.0      29            $9.01  $ 80.8          7.1        $1,269
Total I Average                          77.6    '               $9.32  35    723-1          9-2        $1.008

DIRECT LEASING
.
DallaleorI Worth                          29.0      4             $3.39  $ 243.1          7.7        $1.090
'
Denver                            25.7      5           $8.42 $ 216.0         6.1       $1,371
Las Vegas                           22.1      7           $10.10 $ 223.1 '     5.9       $1.721
Phoenix                              1 9.8      9            $8.57 $ 169.8         7.6        $1 ,123
San Francisco                           18.5      10           $11.70  $ 216.8          8.2
.                               $1,422
Detroit                                      1 7.5       13               $9.07  $ 158.6            7.4         $1 ,219
Minneapolis                             17.0      16            $8.98  $ 152.3          9.2         $974
Portland             '                     7.2      33            $10.44  $ 74.7          10.6
'
$971
Kansas City                              5.5      39            $4.97  $ 27.5         11.1         $449
Total] Average                        162.3                  $9.14 $ 1,481.9         7.6       $1,196

HYBRID .
.
Chicago O'Hare .    34.0  2     $8.56 $ 291.9    3.5   $2.453
New York - Kennedy                       23.9      6           $11.84 $ 282.8 '    9.2        $1.286
Houston Bush Intercontinental                   21.6       B              $4.73  $ 102.2           4.1         $1,152
Orlando                              18.2      11            $9.29 $ 169.4         8.6        $1,082
Mlaml                               17.0      15            $9.92 $ 169.0        ' 9.3        $1,073
Sealile
.    16.1       18               $9.60  $ 154.4            7.1          $1 .854
New York  LaGuardia                       11.6      23
.   $8.79  $ 101.7            7.7         $1 .140
Chicago Midway                         B.2     31            $8.24 $ 67.8         5.2       $1,573
'
Total 1 Average                          150.6                    $8.89  $ 1,339.2          6.6        $1,355

PRIME CONCESSIONAIRE ' 1
Atlanta '45.1 1  $7.55 $ 340.5  4.2  $1,812
Los Angeles
.                 29.9       3               $8.93  $ 267.2  ~         4.9          $1,817
Charlotte
.       17.4       14              $8.1 2  $ 141.0            4.6         $1 .775
Fan Lauderdale                          11.6      22            $6.77 $ 78.5          6.6        $1,020
Salt Lake City                               10.4      24              $7.39  IS     76.8           5.8         $1,275
Tampa                          9.1     26          $8.66 $ 79.2 .     103       $840
Houston Hobby                         9.1      27           $3.04 $ 27.7         2.3       $1,067
San Diego                             9.1      28 ' $8.02 $ 72.7         55        $1.470
St. Louis                                    7.2       32              $7.70  $ '    55.5          100          $771
Cincinnati                                   6.8       34              $7.28  $ 49.5          16.1          $453
Oakland                              5.7     37           $6.26 $ 36.0         3.1        $1,992
Total I Average '           161.4            $7.59 $ 1,224.6      5.7     $1,330

"
'
Count "
DEVELOPE/LEASING MANAGER           77.6     6          $9.32 $ 723.1        9.2
.                                          $1,008
DIRECT LEASING                    162.2     9           $9.14 $ 1,461.9
7.5 '         $1,196
HYBRlD                        150.7     8          $8.89 3;  1.3393        6.6      $1,355
PFIIME CONCESSIONAIFIE                1 61.4     11           $7.59 $ 1,224.6         5.7       $1,330
Total I Average                          551.9      34            $8.64  $ 4,763.9          6.4
.                     $1,347
Note: Cleveland Hopkins airport reported on food and beverage sales but not retail and is excluded from the analysis.
Source: Top 34 airports reporting data to Airport Revenue News for food and beverage and retail Calendar Year 2008.
(Airport Revenue News 2009).

ience retail; therefore, the analysis does not show either category for the Prime Concessionaire
approach. (Excluding those two airports, the other airports where the Prime Concessionaire
approach is used had specialty retail sales averaging $1.09 per enplaned passenger). The Devel-
oper/Leasing Manager approach produced sales per enplaned passenger that were $0.68 or 8%
above the average for all approaches and $1.73 or 23% above the Prime Concessionaire
average.
The Developer/Leasing Manager approach resulted in the highest average total retail spend
per
enplaned passenger, followed by the Hybrid and Direct Leasing approaches. The results for the

Concession Contracting Approaches  131
_ ; 

Table 8-4.  Summary of revenue, revenue per enp'laned passenger. and average effective
percentage rent by concession management approach2008.
Food & beverage and retail (excluding duty free)

:Enplaned     Enplaned               Revenue to   Revenue per   Effective
"                                        Total sales .
.
Concessron management approach   passengers .  passenger . .        alrport     enpianed   percentage
(ITIIllIOl'lS) .                        .
. .
(mIllIons).             Rank -             (mIiIIons)     passenger       rent
DEVELOPERILEASING MANAGEH
Newark                                                                    
1 2     $  S



'
Philadelphia                                       1 9                
- -



'
Boston                                     20                                     
~
Washington Dulles                                                                 '
- 
-
21

.
Baltimore                           10,242,269      25          86,089,458     11 ,662,602        $1 .14
Washington Reagan                  8,976,979     29         80,842,249    10,283,012       $1.15
'
Total I Ave rage                       19,219,248              $ 165,931,707  5  21,945,614        $1.14

DIRECT LEASING
.

A
Dallas/Fort Worth                                   4       $ $ -                     $0.00
Denver                        25,650,243     5         216,042,542    30,394,834       $1.18      14.1%
Las Vegas                       22,086,022      7         223.1 00,666    28,427,558       $1.29      12.7%
Phoenix                         1 9,816,493      9         1 69,782,675    23,162,937       $1.17      13.6%
San Francisco                      1 8,528,274      10         216,789,473    30,127,331        $1.63      13.9%
Detroit                               17,495,850       13           158,602,837     24,355,204         $1.39       15.4%
Minneapolis .                 16,955,473     16       152,343,897    21,983,508      $1.30     14.4%
Portland                            7,150,857      33          74,669,450     8,643,246        $1.21       11 .6%
Kansas City                         5,527,549      39          27,459,508     2.91 3,361        $0.53      10.6%
Total I Average                     133,210,761              $ 1 238,791,048  3 170,007,979        $1.28      13.7%

HYBRID
Chicago O'Hare                                 2      $  $                                   - $0.00
.      V
New York - Kennedy                              6                         
- $0.00

.
Houston Bush lnterconlintal               21,623,261       8          102,230,762     12,923,227        90.60       12.6%
Orlando                         18,238,277     1 1         169,404,326    24,108,082       $1.32      14.2%
Miami                          17,035,400     15         169,021 .114    21 ,752,300       131.28      12.9%
'
Seattle                              16,084,939      18          154,428,491     20,828,036         $1.29       13.5%
New York - LaGuardia                             23               
_
$0.00
Chicago Midway                                               
-
31                           $0.00
Total / Average                      72,981 ,877              $ 595,084,693  3  79,61 1 ,645        $1.09      13.4%

PRIME CONCESSIONAIRE '
Atlanta                              45,090,314       1       $ 340,549,351   $ 46,098,718         $1.02       13.5%
Los Angeies                       29,928,1 50      3         267,21 9,61 6    43,891,036        $1.47      16.4%
Charlotte                                        14 -
,
$0.00
Fort Lauderdale                      11,566,568      22          78,464,793    -14,990,435        $1.29       19.1%
Salt Lake City                                      24 - $0.00
Tampa                      9,142,879    26        79,203,61 5    14,800,410      $1.62     1 8.7%
Houston Hobby                     9,120,970     27         27,720,844     4,652,298       $0.51      1 6.8%
San Diego                        9,066,343     28         72,708,235    10,487,922       $1.16      1 4.4%
81. Louis                              7,207,890      32           55,470,330      6,678,414         $0.93       1 2.0%
Cinoinrrati                                    -      34 -            -         $0.00
1
Oakland                         5,749,093     37         35,993,456     5,928,517       $1.03      16.5%
Tota! I Average .  126,692,207      5 957,330,240 $ 1 47,527,750   $1.16   15.4%

Count
DEVELOPER/LEASING MANAGEH       1 9,21 9,246     2     $ 166,931,707 $ 21 ,945,614      $1 . 14     1 3.1%
DIRECT LEASING                1 33,210,761     8       1,238,791,048   170,007,979      $1.28     1 3.7%
HYBRID                    72,981 ,877     4        595,084,693    79,611 .645      $1.09     1 3.4%
PRIME CONCESSIONAIRE          125,892,207     8        957,330,240   147,527,750      $1.16     1 5.4%
Total] Average                   352 304,093     22      $ 2,958,137.668  $ 41 9,092,988       $1.19      1 4.2%

Note: Cleveland Hopkins airport reported on food and beverage sales but not retail and'Is excluded from the analysis.
Source. Top 34 airports reporting data to Airport Revenue News fer food and beverage and retail Calendar Year 2008
(Airport Revenue News 2009).


Prime Concessionajre approach were again last, trailing the Developer/Leasing Manager approach
by $1.07 per enplaned passenger The Prime Concessionaire approach also resultedin $064 per
enplaned passenger below the overall average for all concession management approaches.
Table 86 presents a comparison ofthe average spend rate per enplanecl passenger for the 34 air
ports included in the analysis for each concessionmanagement approach. The highest spend rate
per passenger for each sales category is indicated in boldface. The Prime Concessionaire approach
had lower than average rates for total spending, food and beverage spending, and retail spending

132  Resource Manual forAirport ln-Terminal Concessions

Table 8-5.  Passenger spend rates by concession management approach2008.

1
Food and   Specralty retail  Convenience
Total
beverage      [1)      retail'(1)    Total retail
Direct leasing                $ 9.14      $ 5.60      $ 1.99      $ 1.54      $ 8.53

Primeooncessionaire         $ 7.59     $ 4.89       n.a.        n.a.     $ 2.69
Developer/teasing manager      $ 9.32     $ 5.56     $ 1.82     $ 1.94     $ 3.76
'
Hybrid                   $ 8.89     $ 5.32      $ 1.56      $ 2.00      $ 3.56
Averageail airports          $ 8.64     $ 5.31      $ 1.53      $ 1.80      $ 3.33
g
n.a. = Not available.
(1) Two airports in this category do not break out specialty retail from total retail.
Source: Airport Revenue News 2009. Data for 2008.


per enplaned passenger. All other approaches resulted in above average total rates for food and
beverage and total retail.
Table 847 summarizes the ranking of concession management approaches in terms of sales

per enplaned passenger for each category (food and beverage, specialty and convenience retail,
and total retail). '

8.2.3 Space Comparison

The data suggest that differences in the performance ofthe concession management approaches

may result, in part, from the differences in the quantity ofconcession space developed under each
approach. Figure 5-2 in Chapter 5 presented the relationship between the amount of concession
space (per 1,000 enplaned passengers) and the average spend per enplaned passenger. The data
show that, on average, airports at which the Developer/Leasing Manager approach is used have
considerablyinore concession space in service for food and beverage and overall retail services.
Table 88 shows the average concession space per 1,000 eananecl passengers organized by
con
cession management approach and major category. At airports using the Developer/Leasing Man
ager approach, there is typically less Convenience retail space, but more specialty retail space in
operation, and the most overall retail space in service. At airports using the Prime Concessionaire
approach, the lowest total concession space was allocated for food and beverage and specialty retail,
and the highest was allocated for convenience retail. In terms of total retail space, Prime Conces


Table 8-6.  Sales per enplanecl passenger by management approach as percent
of group average2008.


Total ' 
da
beverage.   retail (1.)
Direct leasing                  106%        105                     86%        106%

Prime concessionaire            88%        92%        n.a.        n.a.        81%
.
Developer/leasing manager       108%       105%       119%       103%       113%

Hybrid                     103%       100%       102%       111%       107%
Averagewall airports            100%        100%       100%       100%       100%
n.a. = Not available.
(1) Two airports in this category do not break out specialty retail from total retail.
Source: Airport Revenue News 2009. Data for 2008.

Concession Contracting Approaches  133

Table 8-7.  Ranking of sales per enplaned passenger by management approach
22008.

9"  Oggtvaipijgce   ma retail,

Direct leasing                   2           1           1           3           3
>
Prime concessionaire            4          4                            '
max.         (7.3.           4
Developer/leasing manager        1         2         2         2         1

Hybrid                     3          3          3          1          2
n.a. = Not available.
(1) Two airports in this category do not break out specialty retail from total retail.
Source: Airport Revenue News 2009. Data for 2008.

sionaires had only 61% and 69% of the total retail space compared with the Developer/Leasing
Manager and Direct Leasing approaches, respectively.
Table 89 presents a comparison of concession space per 1,000 enplaned passengers with the
overall average for the concession management approaches on a percentage basis, with the val~
of the overall airport average. The highest
ues presented in Table 8-8 expressed as a percentage
percentage for each sales category is indicated in boldface. The data suggest that the airports
Where the Developer/Leasing Manager apprbach is used have, on average, more space than the
where the Prime Concessionaire
average ofthe 34 airports analyzed. 011 the other hand, airports
approach is used have less space than the average ofthe airports analyzed.            '
The data presented in Tables 8-8 and 89 suggest that

o ThirdParty Developers/Leasing Managers are incentivized to develop the most concession
sales and revenue to the airport enter
space at airports, as additional space maximizes overall
prise, and these concession managers share in the revenue. As private companies, ThirdParty
Developers (and Leasing Managers) have more latitude in negotiating bnsiness terms and
entering into leases. Airports where the Third-Party Developer/Leasing Manager approach is
used performed slightly below airportswhere the Direct Leasing approach is used in sales per
enplaned passenger in the food and beverage category, but performed better in the retail cat
is
egory. On the Whole, airports where the ThirdParty Developer/Leasing Manager approach
used performed only about 2% better in sales per enplaned passenger than airports Where the.
Direct Leasing approach was used, or about $0.23 per enplaned passenger.

Table 8-8.  Concession space per 1,000 enplaned passengers by management
approach2008. -

i
V
Direct leasing '7.6  4.8  1.9  1.0  2.9
Prime concessionaire                                         net.        2.0                       n.a.
.
5.7         3.7

Developer/leasing manager       9.2        5.9        2.0        1.3        8.3
as
Hybrid                               3.9        1.5        1.1         2.6

Averageall airports            7.0        4.4        1.5        1.1         2.6
n.a. = Not available.
,  (1) Two airports in this category do not break out specialty retail from total retail.
Source: Airport Revenue News 2009. Data for 2008.

134 Resource Manual for Airport InTerminai Concessions

Table 89.  Concession space per 1,000 enplaned passengers as a percent  the
of
overall management approach average2008.



Direct leasing             5     109%       108%        123%        92%       110%

Prime concessionaire            81%       84%        n.a.        n.a.       77%

Deveioper/leasing manager       132%      135%       129%      124%      127%

Hybrid                      94% '      90%       1 00%       1 01 %       1 00%

Averageall airports           100%       100%       100%       100%       100%
n.a. = Not available.
(1) Two airports in this category do not break out specialty retait from total retaii.
Source: Airport Revenue News 2009. Data for 2008.

0 Airports utilizing the Direct Leasing concession management methodology are also incen
tivized to develop more space as the additional space maximizes overall sales and
revenue to
the airport enterprise. With more specialist food and beverage and retail tenants competing for
business, airports that utilize the Direct Leasing management approach perform better than
airports where either the Hybrid or Prime Concessionaire approach is used. Airports where the
Direct Leasing approach is used ranlc second in terms ofdeveioped concession
space.
- Airports Where the Prime Concessionaire approach is used had the lowest ratio of space to
passengers. In most cases, the operators ofthese airports must Work through the Prime Con
cessionaiie to develop additional space. A rightofrstretinal clause
13 typically includedIn
agreements with Prime Concessionaires, which gives the Prime Concessionaire rst choice on
developing space. HOWever, the airp01t operator must convince the Prime Concessionaire that
the marginal contribution from additional concession space will exceed1ts marginal cost, that
is, it will not leduce the Prime Concessionaire'5 return on investment, particularly 1fthe
new
space Will compete with existing space The additional1nvestment may also lower the overall
return on investment under the Prime Concessionaire agreement.

8.2.4' Sales per Square Foot

Sales per square foot is a measure of the productivity ofconcession
space, and can be an indi
cator of or surrogate for assessing concessionaire protability, as the measure relates investment
(square footage) with sales. Sales per square foot is not a measure of protability for the airport
enterprise, however, as airports with very limited concession space may have high sales per square
foot and at the same time 316 likely to have low sales
per enplaned passenger Sales per enplaned
is the best measure ofovelall concession performance.
passenger
Table 8 10 shows the sales per square foot for each concession management app1oach, by cate
g01y. The highest sales pe1 square foot for each sales category is indicatedin boldface. The Prime
Concessionaire approach produces the lowest overall sales per enplaned
passenger (see Table 85)
and the highest sales per square foot. High sales
per square foot may be good for concessionaires,
in that it indicates good retu111 on investment, but1t is not necessarily good for the airport
opera~
tor, which could maximizetotal sales and revenue bydeveloping more space. For example, Newark
Liberty, John F. Kennedy, Boston Logan; and Portland International Airports have some of the
highest total spend rates, While their average sales per square foot are near orbelow the Overall
aver-
age (see Table 83).

8.2.5 Percentage Rents

Ofthe 34 airports included in the analysis, 22 reported net revenue data. Based
011 the reported
data, the average effective rent can be calculated. The effective rent is total revenue divided by total

Concession Contracting Approaches  135


Table 810.  Sales per square foot by concession management approach2008.


1
Direct leasing                $ 1,196      $ 1,1701   1$ 1,051      $ 1,577'    .$ 1,230

Prime concessionaire          $ 1,330     $ 1,323        n.a.        n.a.     $ 1,343
Developer/leasingmanager     $ 1,008      $036     $ 917     $ 1.467    $ 1,136
'
Hybrid                   3; 1,355     $ 1,351     $ 1,014    .$ 1,353     s 1,361

Averagemail airports          $ 1,234     $ 1.210      $ 991     $ 1,685     $ 1,275
'
n.a. 2' Not avaiiable. .
(1) Two airpons in this category do not break out specialty retail from total retail.
Source: Airport Revenue News 2009. Data for 2008.

sales, and takes into account different rent structures for tenants in the same category. The results
are
shown in Table 81 1. Only the total retail average percentage rent is shown for the Prime Con-
cessionaire approach as two airports did not break out their space and sales into specialty retail
and convenience retail subcategories.

The average effective rent for all airports was 14.2%. Airports using the Prime Concessionaire
above the group
approach had the highest effective rent, 15.4% overall, or 1.2% percent of sales
effective rent of 13.1%, or 1.1% below the group
average. Third-Party Developers had an average
overall average. Ifthe
or about 0.5% below the
average. Direct Leasing airports averaged 13.7%,
sales for each approach were equal, this might suggest that the Prime Concessionaire approach
would yield the highest revenue. However, the sales are not equal for each management approach.
Adjusting the average percentage rent shown in Table 8 1 1 forthe difference in sales per enplaned
Table 8-5 results in the following effective percentage rent for each manage
passenger shown in
a category
ment approach, as shown in Table 8-12. The effective percentage rent for an airport or
the airport by the sales. Note that it is possible that
can be calculated by dividing the rent paid to
MinimumAnnual
high Minimum Annual Guarantees may result in high effective rents as the total
Guarantee may exceed the percentage rents that would be due under the concession agreement.

When the difference in sales performance for each management approach is factored in, the dif
ference in the effective rent narrows considerably. Direct Leasing results in the highest overall
Concessionaire approaches.
return on sales (14.5%), followedby the Developer, Hybrid, and Prime
The Prime Concessionaire approach, which results in the highestaverage rent, compares less favor
In the food andbev~
ablywhen the difference in sales performance for each approach is considered.
produces the highest return on sales,
erage category, the Developer/Leasing Manager approach

Table-841.  Average percentage rent by management approach and category2008.


V  i
13.7%     12.5%
115.7%      15.7%      15.7%
Direct leasing
'Prime concessionaire           15.4%      14.1%        n.a.        n.a.       17.9%

Developer/leasing manager       13.1%      12.7%      13.1%      14.6%      13.8%
' Amazon
Hybrid                     13.4%      12.1%       13.8%       16.4%       15.2%
i
Averageall airports           14.2%      13.0%       15.6%       16.6%      16.1%      .1 4:.
n.a. = Not available. .
retail.
(1) Two airports in this Category did not break out specialty retail from total
Source: Airport Revenue News 2009. Data for 2008.

1313  Resource Manual for Airport In-Terminai Concessions                                             '
1

Table 8-12.  Effective percentage rent by management approach adjusted for sales
performance2008.


V
Direct teasing                 14.5%      13.2%       20.4%       18.5%       16.7%       8

Prime concessionaire           13.0%
13.0%       n.a.'
n.a.       14.5%        8
Developer/leasing manager       14.2%      13.3%      15.6%      15.7%      15.7%      2
Hybrid                    13.8%      12.1%       14.1%      15.3%      16.3%       4

Averageail airports           14.2%      13.0%       15.6%      16.6%      16.1%      14
me. = Not available.
(1) Two airports in this category did not break out specialty retait from totai retail.
Source: Airport Revenue News 2009. Data for 2008. -

with Direct Leasing a close second. In the total retail
category, the Direct Leasing approach pro
duces the highest return on sales, followed by the Hybrid, Developer, and Prime Concessionaire
approaches.
The Prime Concessionaire approach would produce the highest return
on sales ifall manage
ment approaches resulted in identical sales. However, this is not the
case. The Direct Leasing and
Developer/Leasing Manager approaches, each of which creates incentives to develop the most
space and the highest sales, produce higher revenues, as shown in Table 8 12.
Figure 81 presents a comparison of the average sales per enplaned passenger and
average
effective rentby concession management approach. The columns
represent the average sales per
enplaned passenger (labeled on left axis) and the diamonds represent the average effective
per-
centage rent (labeled on right axis).

$12.00 

18.0%
- $11.00

16.0%
Rent
Enplanement $10.00
1 4.0%

12.0%
$9.00                                                                              Percentage
per
10.0%
Sales   as90o
8.0%  Effective
Average  $7.00                                                                             69"  Average
4.0%
$6.00
2.0%

$5.00                                                                    0.0%
Developer        Direct          Hybrid          Prime         Average
Concession Management Approach
Source: Airport Revenue News 2009.
Figure 8- 1.  Comparison of averagevsales per enplaned passenger and
average effective rent by concession management approach (food and
beverage and retail)-2008.

Limitations of Translatable Documents

PDF files are created with text and images are placed at an exact position on a page of a fixed size.
Web pages are fluid in nature, and the exact positioning of PDF text creates presentation problems.
PDFs that are full page graphics, or scanned pages are generally unable to be made accessible, In these cases, viewing whatever plain text could be extracted is the only alternative.