Item Number:     7b_attach 
Meeting Date:     August 23, 2011 




Port Jobs 
2010 Annual Report 



Port Jobs receives funding and in-kind support from the






Port Jobs Board of Directors  ExecutiveCommittee 
Tom Byers 
Chair 
Partner, Cedar River Group, LLC 
Judith Olsen 
Vice Chair 
Vice President & Community Development Manager, Wells Fargo 
James Fearn 
Secretary/Treasurer 
General Counsel, Seattle Housing Authority 

Port JobsStaff 
Heather Worthley 
Executive Director 
Lynnette Consego 
Program Manager 
Trena Cloyd 
Airport Jobs Program Manager 
Stephanie Kellner 
Senior Researcher/Program Developer 
LaJuana Lewis 
Office Manager 
Mary Turla 
Airport University Coordinator 
Faten Rashid 
Airport Jobs Senior Employment Services Representative 

KEY 2010 RESULTS Report prepared in July 2011

Expanding Opportunities. Building Success. 

Background               2010Snapshot 
In 1993, the Port of Seattle spearheaded the   We are pleased to present this 2010 Annual
creation of Port Jobs, a 501(c)(3)         Report. Key outcomes include: 
nonprofit organization, to provide a forum
8,700 job seekers assisted and 494 
for stakeholders to work together on            open positions filled at Sea-Tac
workforce issues in Port-related business          Airport. (Airport Jobs) 
sectors. 
66 employers listed job openings 
Port Jobs works to increase access to living       31 airport workers completed 32
wage jobs and to foster a more vibrant and        college credit-bearing classes onsite
equitable economy for residents of and           at the airport. 15 airport workers
received small scholarships (up to
businesses in Seattle and King County. We
$450) to take college classes.
do this through four core programs:             (Airport University) 
Airport Jobs 
72 people placed in apprenticeships
Airport University                   and trades-related jobs earning an
Apprenticeship Opportunities           average of $17.48 per hour plus
Project (AOP)                     benefits. (AOP) 
Financial Tools for the Trades 
104 apprentices received financial
assistance to help launch or retain
Since 1993, Port Jobs' programs have 
their careers in the trades. (AOP) 
served nearly 70,000 community 
residents, helping more than 11,500         103 apprentices learned money
management skills. (Financial Tools
people find jobs with airport employers
for the Trades) 
and in the skilled trades. 



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Port Jobs | 2010 Annual Report

LEVERAGED FUNDING 
Leveraging the Port of Seattle's Support 
The Port of Seattle is Port Jobs' largest       also supports Airport Jobs, the
funder. In 2010, the Port provided         Apprenticeship Opportunities Project,
$626,398, or 60% of Port Jobs' overall      along with Port Jobs' other programs,
funding. This funding is made up of        including Airport University, Financial
$200,000 in an operating and staff         Tools for the Trades, and wrap-around 
support contract, $165,000 for an         services provided with partner
Airport Jobs contract, $117,376 in in-      organizations. 
kind support, and $144,022 in money
generated by the $.20/hr charge to Port     The funding from the Port of Seattle
contractors. The Port of Seattle's direct     therefore acts as leverage for other
and in-kind funds specifically support       funding. For every dollar of direct Port
Airport Jobs and the Apprenticeship        support received in 2010, Port Jobs
Opportunities Projects.                raised an additional $1.55. 
Port Jobs also competes for funding from    The chart on the following page provides an
private foundation grants and has          overview of Port Jobs' funding sources, and
contracts with the City of Seattle, King      the programs that each helps to support.
County, and the state and federal
governments. This funding





AIRPORT JOBS RESOURCE FAIR  SEA-TAC AIRPORT 
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Port Jobs | 2010 Annual Report

PORT JOBS 2010 FUNDING BY SOURCE AND PROGRAM 









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Port Jobs | 2010 Annual Report

AIRPORT JOBS 
Connecting Job Seekers and Employers at Sea-Tac Airport 
More than 14,000 people work at Sea-Tac    were prior to the recession. Port Jobs has
Airport. Port Jobs opened Airport Jobs in   continued to build relationships with airport
2000 to provide a centralized hub where      employers to meet their evolving hiring
airport employers could recruit new workers   needs. As a result we are providing more
and local residents could find airport         employers with special recruiting events in
employment.                      our office in lieu of the large job fairs we
hosted in the past.
2010Outcomes 
In 2010, 66 employers    "Port Jobs provides many important    Airport Jobs continued to
listed job openings       services at Sea-Tac Airport. Without    see high numbers of job
through Airport Jobs,     them, we would have a harder time    seekers in 2010  nearly
filling 494 airport         staffing our stores, and our staff      8,700 people visited the
positions with Airport    would not have the opportunities for    center looking for work,
Jobs clients. The         growth that have been available (at     which was slightly lower
average placement         Airport Jobs) over the years."      than last year. See chart 2. 
wage was $9.44 per
hour.                     -Tammy Lathan          Many job seekers are
Concessions International      immigrants and refugees
While Airport Jobs                              who are English language
met its placement goal for the year (500      learners. Airport Jobs' diverse staff speaks
hires), the economy continued to put a       multiple languages that are reflective of the
damper on airport hiring. Chart 1 shows that   populations we serve. 
2010 hires were significantly lower than they


4 
Port Jobs | 2010 Annual Report

Charts 1 &2 
. 




Number of Job Seekers 
January 1 - December 31, by year 
10000                       9530 
9000                                 8667 
7792 
8000
7000     6450 
6000
5000
4000
3000
2000
1000
0
2007       2008       2009       2010

Since opening in 2000, Airport Jobs has served nearly 57,000 job seekers. Employers
have filled more than 10,600 positions with Airport Jobs clients. The five employers that
have hired the most clients include: HMS Host (1,150 hires), DAL Global Services (806),
AirServ (798), Huntleigh (687), and Menzies Aviation (647).

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Port Jobs | 2010 Annual Report

AIRPORT UNIVERSITY 
Workplace-Based College Classes for Airport Workers 
Airport University  a partnership between
Port Jobs, Highline Community College,
"The many programs that Port Jobs
and South Seattle Community College  
offers makes it a progressive and vital
transforms Sea-Tac Airport into a college. 
contributor to the successes of the
business environment at Sea-Tac.
Through a combination of jobs skills classes
Airport University, for example, has
and credit-bearing courses, airport workers
been a great development tool above
can progress along career pathways in the
and beyond what we offer internally
hospitality, trade, transportation and
[to employees]." 
tourism industries, and move toward
certificates and degrees. The Port of Seattle           Paul Lawson, District
provides critical training space for Airport                 Manager 
University classes.                              Ivar's Seafood Bars 
2010Outcomes 
In 2010, 31 airport workers completed 32
used to pay for tuition, books or fees. In
credit-bearing, academic college courses
through Airport University. These
classes, which were taught by Highline
Community College, included: 
Introduction to
Computers/Windows 
Managing Customer Service 
Keyboarding 
Airport University offers small,
competitive, needs-based scholarships of
up to $450 to help low-wage workers
attend local colleges. Scholarships can be
AIRPORT UNIVERSITY STUDENT WITH MARY TURLA, 
AIRPORT UNIVERSITY COORDINATOR (RIGHT) 
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Port Jobs | 2010 Annual Report

2010, 15 scholarships were awarded to      Additionally 9 people completed Port Jobs'
airport workers.                    Security Identification Display Area (SIDA)
In partnership with airport concessionaires,   test preparation class in 2010. The
Port Jobs offered 9 classes for airport        participants included a mix of job seekers
workers who needed to obtain or renew     and incumbent airport workers who needed
their Washington State Food Handlers      to pass the new SIDA test in order to retain
Cards or Alcohol Serving Permit. A total of  their Airport security badges and jobs. 
118 airport workers completed these classes
in 2010.
Chart3 

Airport University Outcomes (2005-2010) 
1800
1600                        1539 
1400
1200
1000
800
600
400 
400
200                                        127 
0
Academic course completers  Job Skills class completers    Scholarships Awarded
Chart 3 shows that since offering the first Airport University class in 2005, airport workers have
completed 400 credit-bearing academic courses in computers, customer service, and
leadership/supervision. More than 125 scholarships have been awarded. Job seekers and
airport workers have completed nearly 1,540 job skills classes in SIDA test preparation, airfield
driving test preparation, airport interview preparation, food/alcohol permitting, and other
similar courses.

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Port Jobs | 2010 Annual Report

THE APPRENTICESHIP OPPORTUNITIES PROJECT 
Connecting Residents to Well-Paying Construction Careers 
Created in 1994, the Apprenticeship
Opportunities Project (AOP) helps lowincome
individuals, women, and people of
color enter and succeed in apprenticeships 
and in trades-related jobs. Port Jobs
partners with Apprenticeship and
Nontraditional Employment for Women
(ANEW) to operate AOP. ANEW is one of
the oldest pre-apprenticeship programs
serving women in the United States. 
2010Outcomes 
Despite the sluggish economy, AOP
surpassed its placement goal in 2010,
placing 72 people in apprenticeships and          A CLIENT PREPARES FOR APPRENTICESHIP 
trades-related jobs where they earned an
average of $17.48 per hour plus benefits
AOP provided $34,000 in financial
(goal = 60). The majority entered the
assistance to 104 apprentices in 2010, who
electrical trades, followed by the laborers
met low-income guidelines and had no
and carpentry trades. Since 1994, AOP has
other resources. Financial assistance is
placed more than 1,800 people in skilled
meant for work-related or emergency needs
trades jobs. 
to help apprentices launch or retain their
careers in the trades. Chart 5 shows that in
2010, most assistance was used to pay for
"I could not have done it without AOP.
tuition and training fees, work clothing, and
They made sure I was 100% covered, so I
union dues. Since the start of the program,
would not fail." 
AOP has provided financial assistance to
Apprentice                   more than 1,200 people. 

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Port Jobs | 2010 Annual Report

Chart4 
Number of AOP Placements (2007-2010) 
160     147 
140
120                109 
100
80                                     72 
63 
60
40
20
0
2007        2008        2009        2010

Chart5 







Percentages are based on dollars spent per category 
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Port Jobs | 2010 Annual Report

FINANCIAL TOOLS FOR THE TRADES 
Money Management Skills for Apprentices 
Construction workers have the potential
to earn good wages and benefits, but           "The Financial Tools class has been great.
periods of unemployment are common. A       We have taught it to our second, third,
typical first year apprentice may work just        and fourth year students. Everyone has
9 months in a normal year and even less in            had positive feedback." 
today's economy.
Ironworkers Training Coordinator,
Port Jobs created Financial Tools for the              Anchorage, Alaska 
Trades (FTT) in 2005 to teach apprentices
how to plan for unemployment, manage       "I didn't know how much credit can really
their money, build credit, deal with debt,       cost. But now I know, and I am grateful." 
and save for the future. 
Apprentice 
2010Outcomes 
In partnership with Wells Fargo, Port Jobs 
taught 9 Financial Tools classes to 103 
country can teach the Financial Tools
apprentices and pre-apprentices in 2010.
curriculum to their students. In 2010, we
More than 1,300 people have attended
sold 34 Toolkits to apprenticeship
these classes since 2005. 
programs in 17 states. These sales provide 
a funding source that helps sustain the 
Port Jobs also sells a Trainer Toolkit so
program.
that apprenticeship programs across the



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Port Jobs | 2010 Annual Report

OTHER WRAP-AROUND SERVICES 
Community Partnerships Provide Robust Services to Jobseekers, Workers and
Employers at Sea-Tac Airport 
Port Jobs uses leveraged resources to partner
with other service providers to offer wraparound
services to job seekers and workers at
Sea-Tac Airport.
Free TaxPreparation 
Each tax season, Port Jobs partners with
United Way to provide free tax preparation
at Airport Jobs. In 2010, volunteers
prepared 435 tax returns for airport workers    INTERVIEW PREPARATION CLASS PARTICIPANTS FROM
and residents, bringing $694,000 in Federal               WHITE CENTER 
tax refunds back into the community. Th e
average adjusted gross income of tax filers     Neighborhood Jobs Pipeline 
was $25,300.                      With support from the Annie E. Casey
Foundation/Making Connections and the
White Center Community Development
Basic Food Employment and
TrainingProgram             Association, Port Jobs provides specialized
Through a partnership with the Washington   services to White Center residents help them
State Department of Social and Health       access jobs and college education at the
Services, nearly 900 people (who are        airport. Services include airport interview
required to seek employment while        preparation classes, placement assistance,
receiving Basic Food services) received job    case management, and connection to other
search assistance at Airport Jobs in 2010 and   Port Jobs services such Airport University
58 secured jobs at the airport. Port Jobs also    classes and scholarships. In 2010, 57 White
partnered with Within Reach to help        Center residents completed Interview
eligible job seekers and airport workers sign   Preparation classes, more than 70 residents
up for the state Basic Food Assistance        found jobs, and 8 earned college credits or
program.                        scholarships through Airport University. 

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Port Jobs | 2010 Annual Report

STRATEGIC OBJECTIVES 
Supporting the Port of Seattle's Strategic Vision 
Port Jobs supports the Port of Seattle's Century Agenda principles to: 
"respond to the needs ofits customers and community in a
changing economy." 
Port Jobs' airport and construction            "In other airports, we spend
programs help people who need jobs,       considerable time and money trying
particularly those who are most           various recruitment sources. Here,
vulnerable in these tough economic        Airport Jobs provides us with a steady
times.                               and sufficient supply of qualified
Supports airport employers' workforce             applicants." 
needs through a menu of services that are        Sea-Tac Airport employer 
responsive to the changing economic
environment. 
Lowers airport employers' cost of doing business by reducing hiring expenses. 
"adopt best practices and partner with others who are committed
to responsible stewardship of ourcommunitywhere those
partnerships serve to further the needs of the Port's core
business." 
Airport University, recognized as an innovative workforce practice by the Federal
Aviation Administration (FAA), not only helps workers perform more effectively, it
creates a pool of employees ready to move up and assume more responsibility. So as
an airport business expands, staff can grow right alongside it. 
"foster social justice and maximize the ability for people to
achieve their full potentialpursuing partnershipsthat create jobs
and advance human potential through apprenticeship programs, job
training, community colleges" 
AOP provides access to apprenticeship programs and provides financial assistance to
help new apprentices succeed. Two AOP outcomes studies (from 1998 and 2007)
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Port Jobs | 2010 Annual Report

found that apprentices who received services from AOP had a higher retention rate
than the overall retention rate for King County apprentices in the same trades.
Airport University brings community
college courses to the workplace,        "Airport University is a stepping stone.
allowing airport workers to take classes     I would never have been able to take a
at times that are convenient to them.       college class if it hadn't been at my
Many of these workers work unusual      work site. There aren't enough hours
hours and/or have more than one job.      in the day for me to go to a college
Others have extensive family obligations       campus for this type of help." 
that further impair their ability to
participate in traditional education and           -Airport worker 
training programs. 
Financial Tools for the Trades helps new
construction workers learn money management skills to build their financial
foundations and weather ebbs and flows in the construction industry. 
"Theworkforce of the Port should reflect the population diversity of
King County so that the economic opportunity generated by the Port
can be accessed by all of itscitizens." 
Airport Jobs ensures that a diverse group of jobseekers have access to Port and Port-
related employment. And AOP helps remove barriers to well-paying jobs in the
building and construction trades, particularly for residents who have not traditionally
had access to these opportunities. Two AOP outcomes studies (from 1998 and 2007)
found that AOP recruited a sizeable percentage of the women and people of color
who entered apprenticeship in King County.
"workwith community partners to take a long -term strategic look
at population and labor market trends to support ongoing
employment pathway needs and labor requirements of the Port's
enterprises." 
At the Port of Seattle's request, Port Jobs has worked with community partners to
assist short haul truck drivers displaced by the new clean air regulations. 
In 2011, Port Jobs will be doing outreach and preparation classes for job seekers
interested in competing for the positions to be hired at the Port's new Rental Car
Facility. 
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Port Jobs | 2010 Annual Report

OTHER 2010 HIGHLIGHTS 
Port Jobs contract extended  In November 2010, the Port of Seattle Commission
voted to extend Port Jobs' contract for an additional three years with two additional
one-year options to renew. 
New leadership for key partner  In late 2010, Port Jobs partner ANEW hired
Heather Winfrey as its new Executive Director. Ms. Winfrey has been solidifying
and expanding ANEW's partnerships throughout the local construction industry.
She has also focused on expanding the number of people served through AOP,
increasing the program's visibility in the apprenticeship community, and enhancing
client outreach. 
Financial Tools for the Trades goes national  the National Elevator Industry
Educational Program (NEIEP) is incorporating Port Jobs' Financial Tools for the
Trades program into its apprenticeship training curriculum nationwide. 
Helping veterans  Port Jobs taught Financial Tools for the Trades classes to students
in Veterans in Construction Electrical (VICE) and Veterans in Piping (VIP), which
fast track veterans into apprenticeship careers. Port Jobs also participated in the first
ever Port-involved Veterans Career Fair at Qwest Field through Hire America's
Heroes, introducing veterans to careers at the airport. 
Building new partnerships  Port Jobs has been building new partnerships with
Native and Veteran workforce groups, including supporting United Indians of All
Tribes in their Native Workforce Investment Act work, and partnering with the
Women Veterans project through the Women's Bureau of the U.S. Department of
Labor. 
New leveraged funding  Port Jobs just received a grant from United Way to build a
"Whole Family Neighborhood Jobs Pipeline" that connects families to career and
educational opportunities through Airport Jobs and Airport University. 
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Port Jobs | 2010 Annual Report

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Port Jobs | 2010 Annual Report

NOTES 









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Port Jobs | 2010 Annual Report

c/o Port of Seattle 
P.O. Box 1209 
Seattle, WA 98111 
(206) 787-3882 
www.portjobs.org