Minutes Exhibit E
Port Commission Regular Meeting
of April 24, 2018

EASTSIDE FOR HIRE, INC.
14110 Tulrwila International Blvd. Tulrwila, Washireton 98168
April 21. 2013

TO:  ESFH AIRPORT FLEETVEHICLE OWNERS
RE:  RESULTS. ESFH NOTICE OF VOLUNTARY REDUCTION IN AIRPORT FLEET

Distributed broadly to the ESFH Airport Fleet, the above referenced document included the following notice:

"THIS 'ESFI-I NOTICE OF REDUCTION N AIRPORT FLEET SIZE' CONSTITUTES 30~DAY NOTKE OF FLEET
AGREEMENT TERMINATION TO ESFH AIRPORT FLEET AFFILIATED VEHICLE OWNERS. VEHICLE OWNERS WHO
DO NOT RESPOND WILL BE TERMINATED FROM AIRPORT FLEET OPERATION, WITHOUT COMPENSATION,
EFFECTIVE 1159 PM, FRIDAY. MAY 17. 2018"

Vehicleowners responded by accepting 520.030 pervehicle forvoluntarily removing 22vehicles [20 For Hiresand 2 Taxis)
from the ESFH airport fleet. reducing fleet size and improving per-vehicle income proportionately tor the remaining fleet.
improved per-vehicle income has been demanded by certain owners. and certain third parties such asTeamste rs 117 with
concurrence from majority of Port Commissioners. The voluntary program was developed as a fair 3 nd reasonable way to
meet this goal.  Since ESFH contract withthe port is based on 51:39 ratio between taxis and For Hires. the fleet will be
reduced by an additional 29 taxicab vehicles. fora total reduction of 51 vehicles.

77he29 adrtional taxxab vefu'cles removedfrom the fleet will be selected from those owners who did not respond timely
to the no doe of volun tary reduction. By not responding, velucle owners forfeited both their chaste to remain in the airport
fleet. and compensation for leaving voluntar'y, should they be selected for removal/ram the eet, and they believe they
are damaged in any way by this action, they may wish to speak with or even bring claim against those mdivlduals or
organizations who advised them to not time!y respond

The cost of the reduction, including repayment of certain sunk costs and other ongomg losses incurred by ESFH due to the
reduction in eet size, will be home by the remaining eet members who daecdy benefit from it.  This is reasonable, and
fair  That cost will beStl, 142 per vehicle. In: tialpayment 013131 7 will be required upon final agreement signing, with the
balance divided over three month!y paymenls of $942 (.0 each. Vehicle owners who responded timely wl, obvrously, be
included in the remaining ESFH arrporteet, all remaining fleet owners will be notied shortly, wrth a contractfor re view.

ESFH will review the vehicle and operator performance of those owners who did not respond, including satisfaction with
income and inclusion in the airport fleet. to determine those owners who will be invited to remain. and as provided by
contract with ESFH. in the sole discretion of ESFH, 29 vehicle owners will be notified individually that their participation in
the ESFH Airport Fleet, will be terminated. without compensation, effective 11:59pm May 24, 2018.  Certain vehicles
chosen to leave the airport fleet maybe asked to remain with ESFH and may be called upon, from time to time. as back-
up to the remaining Eastside For Hire Airport Fleet.

The ESFH management will answeranyquestions that you may have about this process. Again, the reduction in fleet size
by ESFH was pushed upon ESFH.  ESFH would have preferred to 'leave things as they are' and continue its constnlctive
work, serving public passengers safely and well at Sea-Tac. with the very capable teamwork of our afliated vehicle
owners. operators. and employees. Thanking all of you foryour service in the Eastside For Hire. Inc. Airport Fleet. lam.
Sincerely yours.

SamatarGuled
General Manager



RESULTS, ESFH NOTICE OFVOLUNTARY REDUCTION IN AIRPORT FLEET         M21/2018                      1/1

tOM:       SP+ Sea-Tac Curbside Operations
tTE:        April 20, 2018
IBJECT:   Short Trip Program Ending at Sea-Tac Airport
accordance with the direction of Easlside For Hire in regard to the Curbside Operation at Sea-Tac international
port effective Monday April 23, 20l8 at 09:00am the current Short itip Program and Policy will be
scontinued

ie to the presence and increase of negative issues resulting from the usefmisuse of the Short Trip program. the
notice of claiming short and returning in a priority position ahead of the main staging lines will no longer bi
owed The following negative issues have been observed, reported and submitted by
stomers/operatorsfemployees as a result oi the Short Trip Program
0   Customer service complaints regarding poor Operator service and attitude. direct/indirect refusal of service
and attempts to sway customers into other forms of transportation (light rail shuttles etc )
o   Taxi/For Hire Operator complaints of allegediconlirmed fraudulent use of the Short Trip program

0   Customer Complaints of excessive speeding and aggressive vehicle maneuvers that have been perceived as
safety issue to the general public as well as the public vehicle Operator
e expectation of the traveling public using On-Demand TaxiiFor Hire services at Sea-Tac Airport is that they will
vel to their destination in a safe manner. on the best possible route. and with a pleasant public vehicle Operator the
tplays good customer service This perception by the customer does not change when the destination is long or
on. customers want good service in safe conditions and every TainFor Hire Operator working within the On-Dema
stem at Sea-Tar: is expected to follow through accordingly

an effort to ensure that every Operator is aware of the standing Refusal of Service policy the following is a detailec
planalion of the current Refusal of Service parameters and consequences if any Operator is observed and proven
use service
EFUSAL OF SERVICE
Definition Condition where an On-Demand TainFor Hire Operator refuses to provide service to a customer for a
non-authorized reason
Policy: No TaxifFor Hire Operator servicing the Public at Sea-Tac Airport shall refuse a passenger based on the
passengers destination nor ask the passenger their destination prior to the passenger being seated in the vehicle
Additionally, no Operator will provide information regarding alternative transportation methods and any requests
should be directed towards the curbside SP+ employee
Authorized Refusal Conditions
0       Currently servicing a different customer or responding to a specialized call for service (ADA. Van. etc )

o       Passenger is acting in a disorderly or threatening manner (must be confirmed and documented by SP.
staff or Port of Seattle agent)
0       Passenger is othen/vise acting in a way that would cause a reasonable person to be concerned for
health and safety of the driver or others (must be confirmed and documented by SP+ staff or Port of
Seattle agent)
0        Passenger cannot upon request. show ability to pay the fare (discrimination will not be tolerated)

.       Passenger refuses to state a specific destination while seated in the vehicle
Disciplinary Action (Vehicle)
0        immediate Action Removal from current position (empty) and re-start at the absolute end of the line

0       1" Offense immediate action will be the tinal penalty applied upon first offense

0        7" Offense: 24-Hour Suspension from operating at SeasTac Airport

0       3'" Offense 48-Hour Suspension from operating at Sea-Tar: Airport

0       Additional Offenses  Suspension until further notice and immediate review/meeting with ESFH SP+
will await a final disciplinary recommendation by ESFH and enforce as required
Appeals
0        Every Operator will have the right to an appeal after completing a written incident report detailing their
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