PORT OF SEATTLE 
MEMORANDUM 

COMMISSION AGENDA                   Item No.        6b 
Date of Meeting       April 6, 2010 
DATE:      March 18, 2010 
TO:       Tay Yoshitani, Chief Executive Officer 
FROM:     Michael Ehl, Director, Airport Operations 
George England, Program Leader, Aviation Capital Improvement Program 
SUBJECT:   Parking System Replacement design at Airport Parking Garage (CIP # C800253). 
This Request: $460,000                       Source of Funds: Airport Development Fund 
Total Project Budget: $9,777,000 
ACTION REQUESTED: 
Request authorization for the Chief Executive Officer to execute and award an outside
professional services agreement for design services; to perform contract administration; and to
prepare procurement contracts for the Parking System Replacement Project (PSRP) at Seattle-
Tacoma International Airport (Airport) in the amount of $460,000. The total projected budget
for this project is $9,777,000. 
SYNOPSIS:
This authorization is for a design contract only. Staff will return to Commission following
completion of design to seek authorization for bid and award of the construction portion of the
project. This project replaces the current Parking Revenue Control System (PRCS), which
manages parking access and revenue collection in the Airport Parking Garage. The current
system was installed as a Y2K solution, and after over 10 years of use, its manufacturer no
longer fully supports the hardware and database technology that was used in the system. The
system is well beyond the standard age for replacement. The system is also currently out of
compliance with the Payment Card Industry/Data Security Standard (PCI/DSS). These standards
provide security for payment card users and the banks from which their cards are issued. Failure
to meet these standards could lead to fines and/or sanctions from Bank of America if the Port is
not timely in, or chooses not to, update this system.
In 2009, the system processed over two million transactions, which resulted in $48 million in
revenue. Th e Port's existing system has a number of limitations, including PCI/DSS compliance
gaps, inflexible reporting features, limited rate setting flexibility, and aging components. The
current system does not allow the Port to take advantage of new features such as desktop
validations, interoperability with Washington State Department of Transportation's (WSDOT)

COMMISSION AGENDA 
T. Yoshitani, Chief Executive Officer 
March 18, 2010 
Page 2 of 6 
Good2Go tolling system, new reporting instruments, proximity card reading, and future
expansion of other parking products. 
The new PSRP will replace the current operating system software, server hardware, and field
equipment. The current system was installed in 1999 and has not undergone a significant
hardware or software upgrade in that time period. 
BACKGROUND: 
There are a number of problems facing the Port due to the obsolesence of the current revenue
control system. PCI standards have changed substantially since the current system was
developed. The Port of Seattle is considered a Lev el 2 Merchant, based on the number of credit
card transactions we process. Credit card transactions require credit card numbers, and secure
transmission and storage of this credit information is a critical component of any revenue control
system. Current PCI standards require encryption of credit card information; the Port's existing
revenue control system does not encrypt credit card information, resulting in the Port being noncompliant.
The Port's ICT department has been working with independent consultants since
2007 to identify compensating controls to mitigate PCI compliance issues, and Aviation
Maintenance was tasked with implementing them. T he Port must receive formal approval of a
plan (that includes interim compensating measures, the scope of the system replacement, and the
schedule for authorizations by the Port Commission) from the banking industry before December
31, 2010, to ensure they accept the Port's plan to replace the PRCS by the end of 2011 to avoid
banking industry sanctions. 
System reporting has also proven problematic. Although the revenue control system came with a
number of default reports, they have proven inadequate for the type of analysis necessary to
manage and plan the Airport's evolving parking products. Staff has frequently needed to develop
programs or custom work-around reports in-house to obtain useable data from the system. T he
new project would address system reporting and audit support deficiencies. 
Rate setting is difficult with the existing revenue control system. One of the Port's goals is to 
have a system that can be easily manipulated to generate reports without extensive scripting or
intervention into the system software. The Port would like to take advantage of new technology
to remove barriers to customer service. For example, Radio Frequency Identification (RFID)
technology like WSDOT's Good2Go tolling system is compatible with many new revenue
control systems.
In summary, the PSRP will update the way credit card information is stored on Port systems and
enhance the Port's ability to manage parking products and expand capacity. 
PROJECT DESCRIPTION/SCOPE OF WORK: 
Project Statement: 
Project will replace the PRCS at the Seattle-Tacoma International Airport's Parking Garage.

COMMISSION AGENDA 
T. Yoshitani, Chief Executive Officer 
March 18, 2010 
Page 3 of 6 
Project Objectives: 
Control capital costs and minimize operating costs 
Have a PCI/DSS compliant system that readily accommodates future credit card payment
industry requirements 
Allow for flexible reporting capabilities 
Provide tariff setting flexibility that maximizes revenue 
Provide WSDOT tolling system interoperability 
Maximize use of existing infrastructure to reduce environmental impact 
Maintain operation of existing system until replacement system is fully operational 
Scope of Work: 
The PSRP will include the following elements: 
Testing of system infrastructure not scheduled to be replaced 
Design of software to meet business and audit requirements, civil, infrastructure and
equipment needs and specifications 
Procurement of a systems supplier 
Removal and replacement of existing outdated software, servers, ticket issuers, pay-on-foot
machines 
This requested action authorizes procuring design services for the PSRP. A future Commission
action will request the authority to advertise for bids and construct the project. 
STRATEGIC OBJECTIVES: 
This project supports the Port's strategy to "Ensure Airport Vitality" and to "Exhibit
Environmental Stewardship through our Actions."
FINANCIAL IMPLICATIONS: 
Budget/Authorization Summary 
This budget and authorization summary is for the Parking System Replacement Project (CIP # 
C800253): 

Original Budget                                               $9,777,000 
Budget Increases                                                      $0 
Budget Transfers                                                      $0 
Revised Budget                                             $9,777,000 
Previous Authorizations                                                $0

COMMISSION AGENDA 
T. Yoshitani, Chief Executive Officer 
March 18, 2010 
Page 4 of 6 
Current request for Authorization                                 $460,000 
Total Authorizations, including this request                        $460,000 
Remaining Budget to be Authorized                           $9,317,000 
Project Cost Breakdown                        This Request          Total Project 
Contractor Cost                                                                  $6,547,000 
Sales Tax                                                                          $730,000 
Outside Professional Services                                   $231,000           $231,000 
Port Costs                                                       $229,000          $2,269,000 
Total                                                             $460,000          $9,777,000 
Source of Funds 
The PSRP (CIP # C800253) is included in the 2010-2014 capital budget and plan of finance as a
business plan prospective project. The source of funds for this project is the Airport
Development Fund. 
Financial Analysis Summary 
The Airport Main Parking Garage's revenue control system processes two million transactions 
annually, which resulted in $48 million in revenue in 2009. The current system has been in
service for 10 years and does not meet current PCI standards. Failure of the Port system to meet
these standards in a timely fashion may result in fines of $25,000 to $50,000 per month. Parking
revenues are expected to grow with the addition of two floors of parking when the rental car
companies vacant the Airport Parking Garage in 2012 and with the development of specialty
parking programs, such as reserved parking and special event parking driven by the advent of
LINK light rail service to the Airport. The Airport needs a system that can be adapted to this
increase in capacity, transactions, programs, and revenue. 
The PSRP is categorized as a Renewal/Replacement project. 
CIP Category                 Renewal/Enhancement 
Project Type                  Renewal & Replacement 
Risk adjusted Discount rate      N/A 
Key risk factors                Time span and phasing of construction 
Project cost for analysis          $9,777,000 
Business Unit (BU)              Operations, Landside
Effect on business performance  NOI after depreciation will decrease due to asset depreciation

COMMISSION AGENDA 
T. Yoshitani, Chief Executive Officer 
March 18, 2010 
Page 5 of 6 
IRR/NPV                   N/A 
CPE Impact                  None 
ECONOMIC IMPACTS: 
The Airport Parking Garage is a primary revenue source for the Port of Seattle. The Airport
Parking Garage generated $48 million in 2009 for the Port, which Port staff strives to increase
through innovative parking tariff strategies and garage capacity enhancements. Having an up-todate
, flexible, and smoothly functioning revenue control system is central to maximizing revenue
and minimizing operating costs, while ensuring that there are no disruptions to travelers who
seek convenient parking at the Airport. 
ENVIRONMENTAL SUSTAINABILITY/COMMUNITY BENEFITS: 
The PSRP will be reusing as much of the current system's communication and power
infrastructure as possible. The project will also specify that vendors must use the existing
mounting bases for the ticket issuers and pay-on-foot machines.  Reuse of these components is
in keeping with Port environmental policy as it reduces long-term capital costs, is
environmentally sustainable, and uses existing resources.
TRIPLE BOTTOM LINE SUMMARY: 
The PSRP restores full functionality to a valuable Port asset, allows the Airport Parking Garage
asset to expand its revenue generating capacity, and utilizes existing Port infrastructure in a
manner that reduces project costs. This approach will reduce PSRP development costs,
minimize the environmental impact of updating the system, and allow the system to comply with 
the most current credit card industry standards. 
PROJECT SCHEDULE: 
The following is a list of key milestone dates for the PSRP. 
Design Procurement                   April-June 2010 
Design Start                             June 2010 
Design Complete                      December 2010 
Bid Advertisement                     January 2011 
Construction Start                       May 2011 
Construction Complete                 November 2011

COMMISSION AGENDA 
T. Yoshitani, Chief Executive Officer 
March 18, 2010 
Page 6 of 6 
ALTERNATIVES CONSIDERED/RECOMMENDED ACTION: 
Alternative 1: Replace Existing System - This option would replace the existing operating
system sofware, network hardware, pay-on-foot machines, and ticket issuers. This option will
maximize the re-use of existing infrastructure and wiring. Additional features would be added
including WSDOT's Good2Go RFID reader technology, remote electronic parking validation,
new reporting features, and proximity card readers. This solution would provide the ability to
easily update the system to comply with future changes in PCI requirements and allow for future
capacity and parking product expansion. This is the recommended alternative. 
Alternative 2: Do Nothing  The existing Scheidt and Bachman (S&B) revenue collection
system is functionally out of date with industry standards. Repeated attempts to upgrade the
existing system through software patches are no longer effective because they are not able to
keep pace with the latest PCI security or payment processing requirements. The Port has been
informed that it could face fines or be dropped as a credit card merchant if the existing system is
not replaced. This is not the recommended alternative. 
Alternative 3: Software Upgrade Only - This option would theoretically upgrade software and
network hardware to comply with PCI requirements for data storage and credit card handling. In
2006, a project was initiated by ICT to upgrade the S&B system software and servers for PCI
compliance. This project was shelved due to a combination of factors including the limited
management capabilities of the aging S&B system and direct costs associated with a major
upgrade. Since 2006, PCI compliance measures have grown in number and complexity. The
S&B system no longer has the the capability of being patched to meet the latest PCI compliance
standards, and has become functionally obsolete. Also, many of the existing field devices would
not be PCI compliant going forward, inevitably resulting in the replacement of the PRCS.
Finally, the upgraded system would not allow interoperability with the WSDOT tolling system.
This is not the recommended alternative. 
PREVIOUS COMMISSION ACTION: 
There are no previous Commission actions on CIP # C800253. 
ATTACHMENTS: 
None.