COMMISSION 
AGENDA MEMORANDUM                        Item No.          6e 
ACTION ITEM                            Date of Meeting     February 11, 2020 
DATE:     February 3, 2020 
TO:        Stephen P. Metruck, Executive Director 
FROM:    Wayne Grotheer, Director, Aviation Project Management 
Wendy Reiter, Director, Aviation Security 
Julie Collins, Director, Customer Experience and Brand Strategy 
SUBJECT:  Lost and Found Relocation Enabling Project for the Employee Services Center 
(CIP #C800934) 
Amount of this request:                                         $2,630,000 
Total estimated enabling project cost:                            $3,100,000 
ACTION REQUESTED 
Request Commission authorization for the Executive Director to (1) advertise and execute a
major public works contract for the relocation of the Airport Lost and Found as an enabling
project for the Employee Services Center Project at Seattle-Tacoma International Airport; and
(2) use Port crews to complete the work. The amount requested under this authorization is
$2,630,000 out of a total estimated enabling project cost of $3,100,000. The total estimated CIP
cost is $10,400,000 for the overall Employee Services Center Project. 
EXECUTIVE SUMMARY 
The Lost and Found facility at Seattle-Tacoma International Airport (Airport) serves a crucial
operational need and provides a valuable service to Airport customers. Currently, the Lost and
Found facility has outgrown its existing space located on the Airport Mezzanine level. The
relocation to a larger space on the Baggage Claim level will not only improve its operation, but
also provide visibility to the public in a more easily accessible area. This request supports the
Commission's Century Agenda to create a positive customer experience. 
The relocation of the Lost and Found office will also enable construction of the new Employee
Services Center (ESC). The ESC will consolidate credentialing, training, employee parking, and
insurance review services into a single location for the growing number of employees at the
Airport. The ESC will combine the existing space where the Credential Center, Training Office,
Meditation Room, and Lost and Found are currently located. The ESC portion of the overall CIP 
is working towards design completion. Staff will request Commission authorization in the future 
for the construction of the ESC. 

Template revised January 10, 2019.

COMMISSION AGENDA  Action Item No. __6e__                              Page 2 of 6 
Meeting Date: February 11, 2020 
JUSTIFICATION 
Given the rapid growth at the Airport, the current Lost and Found facility is unable to effectively
process the volume of lost items in the footprint of the space it currently occupies. While
relocating the facility from the current Airport Mezzanine Level to the baggage claim will reduce
approximately 1800 square feet of public seating space, it will improve the Lost and Found
facility's visibility and accessibility to the public in exchange.
The project cost increase of $1,236,000, since the request for design authorization, can be
attributed to the following changes to the project that occurred during design development: 
(1) The project site has increased in size. The initial concept would have accommodated the
existing facility, but it was determined that with the consistent growth of people in the
Airport (including both passengers and employees), a larger office will be needed for the
growth in lost items as well. 
(2) The  compact  storage  system  (movable  shelving)  requires  additional  structural
modifications that were discovered during the design process. 
(3) The ventilation system is complex and added costs have been uncovered through the
design process. 
(4) The added requirement for a sink has added plumbing costs. 
(5) The security cameras and system has grown to suit the finalized footprint. 
(6) The wall materials have been improved to better reflect the airport brand/customer
experience. 
As previously stated, this project is an enabling project to the new Airport ESC and must be
completed before that project can begin. The Airport ESC will provide centralized badging,
training, and parking services for airport employees and will be built on the Mezzanine Level of
the Airport. 
Diversity in Contracting 
There will be a nine percent Women and Minority Business Enterprise (WMBE) aspirational goal
for this project.
DETAILS 
This facility will provide the appropriate amount of space to accommodate operational needs
for employees as well as improved customer service. Transportation Security Administration 
(TSA) and Airport Security also finds and receives lost items, which they bring to the Lost and
Found office. Approximately 75% of the lost items processed by the Lost and Found office come
from TSA and Security, so there will be an after-hours drop off space for their use. The compact
storage system will add efficiencies to both the space and customer experience. 


Template revised June 27, 2019 (Diversity in Contracting).

COMMISSION AGENDA  Action Item No. __6e__                              Page 3 of 6 
Meeting Date: February 11, 2020 
The project will: 
(1)   Improve the Lost and Found facility's accessibility to the public by relocating it to the 
baggage claim level. 
(2)   Design and build a new facility to maintain a reliable Lost and Found service to
customers and to airport business partners. 
(3)   Provide office and storage space, three public facing service windows, manager's
office, a breakroom, and other necessary items to maintain compliance with state law. 
(4)   Create a space efficient storage area by using a compact storage system (movable
shelving), which is an automated storage and retrieval system. The use of this type of
shelving will not only optimize the facilities floor space and vertical space, but also 
provide ergonomic solutions to enhance productivity. 
(5)   Be an enabling project to the Airport ESC; it  must be completed before that project 
can begin construction. 
(6)   Provide Airport branding per Customer Experience Group's recommendations. 
Scope of Work 
The scope includes the following: 
(1)   Construct a new space in Baggage Claim; 
(2)   Construct a new Heating Ventilating and Air Conditioning system to supply the new
facility; 
(3)   Construct electrical and communications for the new facility, including access control,
a security door, and multiple security cameras; 
(4)   Construct plumbing for a sink in the breakroom of the new office; 
(5)   After-hours drop-off storage space for the Port Police Department; and 
(6)   Create new operational efficiencies using powered high-density shelving. 
Schedule 
Activity 
Construction start                         2020 Quarter 2 
In-use date                                2020 Quarter 4 
Cost Breakdown              Lost and       Employee     This Request     Total Project 
Found Enabling   Services Center 
Design Phase                 $470,000        1,667,000               $0       $2,137,000 
Construction Phase           2,630,000       $5,633,000       $2,630,000       $8,263,000 
Total                           3,100,000        $7,300,000        $2,630,000      $10,400,000 



Template revised June 27, 2019 (Diversity in Contracting).

COMMISSION AGENDA  Action Item No. __6e__                              Page 4 of 6 
Meeting Date: February 11, 2020 
ALTERNATIVES AND IMPLICATIONS CONSIDERED 
Three options were considered as follows: 
Alternative 1  Renovate the existing Lost and Found Office 
Cost Implications: $1,500,000 
Pros: 
(1)   No major construction needed. 
Cons: 
(1)   Could not build out the proposed Airport Employee Services Center project. 
(2)   Current location is not easily accessible to the traveling public. 
(3)   The existing location is too small for current and projected needs. 
(4)   Temporary facility needed while the existing office is renovated. 
This is not the recommended alternative. 
Alternative 2  Relocate Lost and Found to the old Ken's Baggage location. 
Cost Implications: $1,500,000 
Pros: 
(1)   No need to build out a new office. 
(2)   Lower cost implications and construction duration due to using an existing space. 
Cons: 
(1) The Ken's Baggage location is too small for current and projected needs. 
(2)   The existing space is not currently built to accommodate the operations of the Lost
and Found office. 
This is not the recommended alternative. 
Alternative 3  Relocate Lost and Found to a new larger space on the Baggage Claim level 
Cost Implications: $3,100,000 
Pros: 
(1)   Relocates facility to allow construction of Airport Employee Services Center. 
(2)   Improves customer experience by providing a new and larger facility to accommodate
increasing number of lost items 
(3)   More accessible and visible to the traveling public. 
(4)   Maintain reliable Lost and Found service for passengers, TSA, and Security TSA and
Security. 
(5)   Create a space efficient storage area using a new compact storage system. 
Cons: 
(1)   Highest cost impact 
(2)   Longest construction duration 

Template revised June 27, 2019 (Diversity in Contracting).

COMMISSION AGENDA  Action Item No. __6e__                              Page 5 of 6 
Meeting Date: February 11, 2020 
(3)   This alternative will build out an enclosed space in the baggage claim area that was
once public seating. 
This is the recommended alternative. 
FINANCIAL IMPLICATIONS 
Cost Estimate/Authorization Summary              Capital        Expense           Total 
COST ESTIMATE for CIP# C800934 
Original estimate                                 $7,264,000        $931,000      $8,195,000 
Previous changes  net                            $833,000        $136,000        $969,000 
Current change                                 $1,236,000                      $1,236,000 
Revised estimate                                $9,333,000      $1,067,000     $10,400,000 
AUTHORIZATION 
Previous authorizations                          $2,137,000               $0      $2,137,000 
Current request for authorization 
(Lost and Found)                                $2,630,000              $0      $2,630,000 
Total authorizations, including this request       $4,767,000               $0      $4,767,000 
Remaining amount to be authorized            $4,566,000     $1,067,000     $5,633,000 
Annual Budget Status and Source of Funds 
This project, CIP C800934, was included in the 2020-2024 capital budget and plan of finance
with a budget of $8,097,000. A budget increase of $1,236,000 was transferred from the
Aeronautical Reserve CIP (C800753) resulting in zero net change to the Aviation capital budget.
The funding source will be Airport Development Fund and revenue bonds. 
Financial Analysis and Summary 
Project cost for analysis              $10,400,000 
Business Unit (BU)                  Terminal Building 
Effect on business performance     NOI after depreciation will increase due to inclusion of
(NOI after depreciation)             capital (and operating) costs in airline rate base. 
IRR/NPV (if relevant)                N/A 
CPE Impact                        $0.06 in 2021; $0.02 for 2022 and beyond 
Future Revenues and Expenses (Total cost of ownership) 
Aviation Maintenance anticipates impacts resulting in an increase in annual operating &
maintenance (O&M) costs to mechanical systems only as a result of this project. The extent of
these impacts will be better defined and quantified during the product selection phase and
construction of the project. 


Template revised June 27, 2019 (Diversity in Contracting).

COMMISSION AGENDA  Action Item No. __6e__                              Page 6 of 6 
Meeting Date: February 11, 2020 
ADDITIONAL BACKGROUND 
The single, centralized Lost and Found operation at the Airport provides a one-stop service for
customers and employees. The Lost and Found operation consists of a full range of services
related to lost items at the Airport. The facility works with people who have lost items, searches
for recorded owners, contacts owners and returns lost property, and  transfers  items if
unclaimed by the owner. The facility also maintains detailed records for each item lost at the
airport, including the TSA checkpoints, and proactively works to reunite owners with their
belongings. 
The Lost and Found operation must maintain adequate control, accountability, and adherence
to established state laws, policies, and procedures. The number of items received range from
100-300 per day. The staff has maintained a positive record of providing outstanding service to
customers and has achieved a nearly 50 % recovery rate to reunite customers with lost or leftbehind
items. 
ATTACHMENTS TO THIS REQUEST 
(1)   Presentation slides 
PREVIOUS COMMISSION ACTIONS OR BRIEFINGS 
May 28, 2019  The Commission authorized design of the Employee Services Center Project 
April 23, 2019  The Commission authorized design of the Lost and Found Relocation
Project 









Template revised June 27, 2019 (Diversity in Contracting).